| Sun Fire X4450 Server Service Manual |    
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| C H A P T E R 4 |
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Servicing Motherboard Components |
This chapter describes how to replace the motherboard and its components in the Sun Fire X4450 server.
| Note - Before performing any of the procedures in this chapter, perform the procedures described in Chapter 2, Preparing to Service the System. |
The following topics are covered in this chapter:
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Caution - Never attempt to run the server with the covers removed. There is hazardous voltage present. |
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Caution - Equipment damage possible. The covers must be in place for proper air flow. |
This section describes how to diagnose and replace faulty FB-DIMMs (fully buffered DIMMs). The following topics are covered:
| Note - This is a customer-replaceable unit. |
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Caution - This procedure requires that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described in Section 2.7.1, Electrostatic Discharge Safety Measures. |
The system fault LED lights if the system detects an FB-DIMM fault.
2. Unplug all power cords from the rear panel.
4. Press and hold the Remind button on the memory tray to identify which FB-DIMM is faulty. (FIGURE 4-1)
FIGURE 4-1 Remind Button Locations
5. Note the location of faulty FB-DIMMs.
Faulty FB-DIMMs are identified with a corresponding amber LED on the motherboard.
6. Ensure that all FB-DIMMs are seated correctly in their slots. If re-seating the FB-DIMM does not fix the problem, remove and replace the faulty FB-DIMM.
Use the FB-DIMM guidelines, and FIGURE 4-2 to help you plan the memory configuration of your server.
Refer to the service label on the cover for FB-DIMM placement information.
Start with Branch 0 (Channels A/B), then Branch 1 (Channels C/D).
Populate by Pair (A0/B0 then C0/D0, then A1/B1,...) of identical DIMMs.
Both Channels from the same branch must contain the same number of DIMMs (populated by pairs of identical DIMMs).
FB-DIMM fillers are installed in all unoccupied DIMM sockets. All sockets must be occupied by either a filler or an FB-DIMM. When FB-DIMMS are added, remove the fillers. When FB-DIMMS are removed, add extra fillers. Always place fillers in empty sockets.
FIGURE 4-3 Fillers for FB-DIMM Slots
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Caution - Ensure that all power is removed from the server before removing or installing FB-DIMMs. You must disconnect the power cables before performing this procedure. |
1. Review Section 4.1.2, FB-DIMM Guidelines for memory configuration information.
2. Perform the procedures described in Chapter 2, Preparing to Service the System.
3. If you are replacing a faulty FB-DIMM, press the Remind button on the memory board to locate the FB-DIMMS that you want to replace.
4. Looks likeThe faulty FB-DIMM LED lights. All faulty FB-DIMMs are indicated with an amber LED on the memory tray, so that you can install the replacement FB-DIMM in the same location.
| Tip - Make a note of the faulty FB-DIMM location. |
5. Push down on the ejector tabs on each side of the FB-DIMM until the FB-DIMM is released (FIGURE 4-4).
6. Grasp the top corners of the faulty FB-DIMM and remove it from the server.
7. Place the FB-DIMM on an antistatic mat.
8. Repeat Step 5 through Step 7 to remove any additional FB-DIMMs.
| Tip - See Section 4.1.2, FB-DIMM Guidelines for information about configuring the FB-DIMMs. |
1. Unpackage the replacement FB-DIMMs and place them on an antistatic mat.
2. Ensure that the ejector tabs are in the open position.
3. Line up the replacement FB-DIMM with the connector (FIGURE 4-5).
Align the FB-DIMM notch with the key in the connector. This ensures that the FB-DIMM is oriented correctly.
4. Push the FB-DIMM into the connector until the ejector tabs lock the FB-DIMM in place.
If the FB-DIMM does not easily seat into the connector, verify that the orientation of the FB-DIMM is as shown in FIGURE 4-5. If the orientation is reversed, damage to the FB-DIMM might occur.
5. Repeat Step 2 through Step 4 until all replacement FB-DIMMs are installed.
See Section 6.1, Installing the Top Cover.
7. Slide the server into the rack.
See Section 6.3, Returning the Server to the Normal Rack Position.
8. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
FIGURE 4-5 Installing FB-DIMMs
Before you begin, see Section 4.1.2, FB-DIMM Guidelines, for information about FB-DIMM configuration guidelines.
1. Unpackage the replacement FB-DIMMs and place them on an antistatic mat.
2. Ensure that the ejector tabs are in the open position.
3. Line up the FB-DIMM with the connector (FIGURE 4-5).
Align the FB-DIMM notch with the key in the connector. This ensures that the FB-DIMM is oriented correctly.
4. Push the FB-DIMM into the connector until the ejector tabs lock the FB-DIMM in place.
If the FB-DIMM does not easily seat into the connector, verify that the orientation of the FB-DIMM is as shown in FIGURE 4-4. If the orientation is reversed, damage to the FB-DIMM might occur.
5. Repeat Step 2 through Step 4 until all FB-DIMMs are installed.
See Section 6.1, Installing the Top Cover.
7. Slide the server into the rack.
See Section 6.3, Returning the Server to the Normal Rack Position.
8. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
You must remove the memory tray when removing and installing the motherboard.
| Note - This is a customer-replaceable unit. |
1. Slide the system out of the rack.
See Section 2.5, Extending the Server to the Maintenance Position.
See Section 2.8, Removing the Top Cover.
3. Unlock the two memory tray tabs by pressing away from the memory tray, as shown in FIGURE 4-6. [1]
4. Grab the handles towards the center of the memory tray [2], and lift the memory tray up [3].
FIGURE 4-6 Removing the Memory Tray
1. Hold the two handles and carefully place the memory tray into the motherboard as shown in FIGURE 4-7.
Ensure that the memory tray is aligned and fully seated. The handles should click into the tabs.
FIGURE 4-7 Installing the Memory Tray
See Section 6.1, Installing the Top Cover.
3. Slide the server into the rack.
See Section 6.3, Returning the Server to the Normal Rack Position.
4. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
You must remove the memory tray to access the two memory risers.
| Note - This is a customer-replaceable unit. |
You will need a 3mm ball-end Allen wrench for this procedure.
1. Remove the memory tray. See Section 4.2.1, Removing the Memory Tray.
3. Use the Allen wrench that was shipped with your replacement memory riser to loosen the 2 screws that hold the memory riser to the motherboard. Remove the memory riser.
FIGURE 4-8 Loosening Screws on Memory Riser
4. Install the replacement memory riser using the Allen wrench.
FIGURE 4-9 Removing the Memory Riser
5. Reinstall the memory tray. See Section 4.2.2, Installing the Memory Tray.
You must remove the air duct when removing and installing the following components:
| Note - This is a customer-replaceable unit. |
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Caution - To prevent the system from overheating, ensure that the air duct is correctly installed before powering on the server. |
1. Slide the system out of the rack.
See Section 2.5, Extending the Server to the Maintenance Position.
See Section 2.8, Removing the Top Cover.
3. Remove the memory tray, to access the air duct.
See Section 4.2.1, Removing the Memory Tray.
4. Slide the air duct to the right to disengage the left hand pin as shown in EQUATION 4-1.
5. Slide the air duct to the left to disengage the right hand pin.
6. Move the air duct towards the back to clear the lip on the midwall.
7. Lift the air duct out of the server.
EQUATION 4-1 Removing the Air Duct
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Caution - When the server is in operation, ensure that the air duct is correctly installed to prevent the system from overheating. |
1. Install the air duct into the chassis as shown in FIGURE 4-10.
Ensure that the air duct is aligned and fully seated in the chassis.
2. Re-install the memory tray.
See Section 4.2.2, Installing the Memory Tray.
See Section 6.1, Installing the Top Cover.
4. Slide the server into the rack.
See Section 6.3, Returning the Server to the Normal Rack Position.
5. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
FIGURE 4-10 Installing the Air Duct
PCIe cards are installed on vertical risers. You must remove the relevant riser to access a PCIe card. You must remove all three PCIe risers when replacing the motherboard.
| Note - This is a customer-replaceable unit. |
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Caution - This procedure requires that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described in Section 2.7.1, Electrostatic Discharge Safety Measures. |
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Caution - Ensure that all power is removed from the server before removing or installing risers. You must disconnect the power cables before performing this procedure. |
See Section 2.4, Powering Off the Server.
2. Disconnect all external cables.
3. Slide the server out of the rack.
See Section 2.5, Extending the Server to the Maintenance Position.
4. If you are servicing a PCIe card, locate its position in the system.
5. Disconnect any data cables connected to the cards on the PCIe riser being removed.
Label the cables to ensure proper connection later.
6. Remove the back panel PCI cross beam. [1]
a. Loosen the two captive Phillips screws on the end of the PCI cross beam.
b. Lift the PCI cross beam up and back to remove it from the chassis.
7. Loosen the captive retaining screw holding the front end of the riser to the motherboard. [2]
8. Loosen the captive Phillips screw on the end of the riser.
9. Lift the riser up to remove it from the server. (FIGURE 4-11)
Remove the riser and any PCIe cards attached to it as a unit.
FIGURE 4-11 Removing a PCIe Riser
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Caution - Ensure that all power is removed from the server before removing or installing risers. You must disconnect the power cables before performing this procedure. |
1. Lower the PCIe riser and any cards attached to it into the system. [3]
2. Slide the back of the riser into the motherboard back panel stiffener.
3. Tighten the screw that secures the riser to the motherboard. (FIGURE 4-12)
4. Install the back panel PCI cross beam. [4]
a. Slide the crossbeam down over the PCIe risers.
b. Secure the PCI cross beam is secured with two captive Phillips screws.
5. Slide the server into the rack.
See Section 6.3, Returning the Server to the Normal Rack Position.
6. Connect any data cables you removed to service the PCIe cards.
7. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
FIGURE 4-12 Installing a PCIe Riser
See Section 4.6.1, Sun Fire X4450 PCIe Card Guidelines for PCIe card configuration guidelines.
| Note - This is a customer-replaceable unit. |
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Caution - This procedure requires that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described in Section 2.7, Performing Electrostatic Discharge and Antistatic Prevention Measures. |
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Caution - Ensure that all power is removed from the server before removing or installing expansion cards. You must disconnect the power cables before performing this procedure. |
The PCI expansion system is configured using a variety of riser cards. All device types operate at x16 PCIe operating at x8, as shown in TABLE 4-2.
FIGURE 4-13 Identifying PCIe Cards
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Caution - Ensure that all power is removed from the server before removing or installing expansion cards. You must disconnect the power cables before performing this procedure. |
See Section 2.4, Powering Off the Server.
2. Disconnect all power cables.
3. Locate the PCIe card that you want to remove, and note its corresponding riser board.
See Section 1.4, Sun Fire X4450 Server Rear Panel Features for more information about PCIe slots and their locations.
4. If necessary, make a note of where the PCIe cards are installed.
5. Unplug all data cables from the card.
Note the location of all cables for reinstallation later.
6. Remove the back panel PCI cross beam. [1]
a. Loosen the two captive Phillips screws on the end of the PCI cross beam.
b. Lift the PCI cross beam up and back to remove it from the chassis.
7. Loosen the captive retaining screw holding the front end of the riser to the motherboard. [2]
8. Remove the riser board. [2] (FIGURE 4-14)
See Section 4.5, Servicing PCIe Risers.
9. Carefully remove the PCIe card from the riser board connector. [3, 4]
10. Place the PCIe card on an antistatic mat.
11. If you are not replacing the PCIe card, install a PCIe filler panel.
PCIe filler panels are located in the motherboard back panel.
FIGURE 4-14 Removing a PCIe Card
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Caution - Ensure that all power is removed from the server before removing or installing expansion cards. You must disconnect the power cables before performing this procedure. |
1. Unpackage the replacement PCIe card and place it on an antistatic mat.
2. Locate the proper PCIe slot for the card you are replacing.
3. If necessary, review the PCIe Card Guidelines to plan your installation.
See Section 4.6.1, Sun Fire X4450 PCIe Card Guidelines for additional information.
4. Remove the PCIe riser board.
See Section 4.5, Servicing PCIe Risers.
5. Remove the PCI filler panel.
PCIe filler panels are located in the motherboard back panel.
6. Insert the PCIe card into the correct slot on the riser board. (FIGURE 4-15)
a. Slide the riser back until it seats in its slot in the back panel.
b. Tighten the captive No. 2 Phillips screw securing the riser to the motherboard.
See Section 6.1, Installing the Top Cover.
9. Slide the server into the rack.
See Section 6.3, Returning the Server to the Normal Rack Position.
10. Connect any data cables required to the PCIe card.
Route data cables through the cable management arm.
11. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
FIGURE 4-15 Installing a PCIe Card
The battery maintains system time when the server is powered off and a time server is unavailable. If the server fails to maintain the proper time when powered off and not connected to a network, replace the battery.
You need a small (No. 1 flat-blade) screwdriver.
| Note - This is a customer-replaceable unit. |
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Caution - Ensure that all power is removed from the server before removing or installing the battery. You must disconnect the power cables from the system before performing this procedure. |
1. Remove PCIe riser 2 (contains PCIe slots 2 and 5 which are furthest from the power supply).
See Section 4.5.1, Removing a PCIe Riser.
See Section 4.6.1, Sun Fire X4450 PCIe Card Guidelines.
2. Using a small (No. 1 flat-blade) screwdriver, press the latch and remove the battery from the motherboard.
1. Unpackage the replacement battery.
2. Press the new battery into the motherboard.
Install the positive side (+) facing upward, away from the motherboard.
3. Install PCIe risers 2 and 5.
See Section 4.5.2, Installing a PCIe Riser.
4. Use the ILOM NTP command to set the day and time.
See the Integrated Lights Out Management Guide.
You must remove the motherboard assembly to access the following components:
| Note - FRU: This field-replaceable unit should be replaced only by qualified service technicians. Contact your Sun Service representative for assistance. |
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Caution - This procedure requires that you handle components that are sensitive to electrostatic discharge. This discharge can cause server components to fail. To avoid damage, ensure that you follow the antistatic practices as described in Section 2.7, Performing Electrostatic Discharge and Antistatic Prevention Measures. |
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Caution - This procedure requires removing the server from the rack. The server is heavy. Two people are required to remove it from the rack. |
You need a No. 2 Phillips screwdriver.
See Section 2.4, Powering Off the Server.
2. Remove the server from the rack.
See Section 2.6, Removing the Server From the Rack.
3. Attach an antistatic wrist strap.
See Section 2.7, Performing Electrostatic Discharge and Antistatic Prevention Measures.
See Section 2.8, Removing the Top Cover.
See Section 4.2.1, Removing the Memory Tray.
See Section 4.4.1, Removing the Air Duct.
7. Remove the PCIe cards and risers.
See Section 4.5.1, Removing a PCIe Riser. Note the location of expansion cards in the PCIe risers.
8. Disconnect the power distribution board ribbon cable.
9. If you are replacing the motherboard, remove the memory board tray supports.
Use a No. 2 Phillips screwdriver.
10. Disconnect the drive data cables. [1] (FIGURE 4-17)
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Caution - The drive data cables are delicate. Ensure they are safely out of the way when servicing the motherboard. |
11. Remove the 4 screws that secure the motherboard to the bus bar. [2]
Use a No. 2 Phillips screwdriver.
12. Lift the motherboard tray out of the chassis. [3]
Move the motherboard carefully. Gently slide the motherboard to the rear and carefully lift it upward.
13. If you are replacing the motherboard only, remove the CPUs, as required.
14. Place the motherboard assembly on an antistatic mat.
FIGURE 4-17 Removing the Motherboard Assembly
Figure showing how to remove a motherboard (Sun Fire X4450).
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Caution - This procedure requires that you handle components that are sensitive to static discharge. Static discharges can cause the component failures. To avoid damage, ensure that you follow antistatic practices as described in Section 2.7, Performing Electrostatic Discharge and Antistatic Prevention Measures. |
See Section 2.4, Powering Off the Server.
2. Attach an antistatic wrist strap.
See Section 2.7, Performing Electrostatic Discharge and Antistatic Prevention Measures.
3. If you are replacing the motherboard only, replace the CPUs, as required.
Apply thermal grease. Follow the applicable grease procedure included with the grease.
4. Install the CPU heat sinks on the motherboard assembly.
5. Place the motherboard tray in to the chassis. (FIGURE 4-18)
6. Install the 4 screws that secure the motherboard to the bus bar.
Use a No. 2 Phillips screwdriver.
7. Fasten the captive screw at the front of the motherboard.
8. Carefully connect the power distribution board ribbon cable to the motherboard.
Make sure it is seated properly.
9. Connect the two drive data cables.
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Caution - The drive data cables are delicate. Carefully connect them and make sure that they are seated properly when servicing the motherboard. |
10. Reinstall the memory tray.
See Section 4.2.2, Installing the Memory Tray.
11. Loosen the captive retaining screw that holds the front end of the riser to the motherboard.
Be careful when routing the drive cables so they don't get pinched and are underneath the ribs on the support.
12. Reinstall the PCIe cards and risers.
See Section 4.5.2, Installing a PCIe Riser.
See Section 6.1, Installing the Top Cover.
14. Reinstall the server into the rack.
See Section 6.2, Reinstalling the Server in the Rack.
15. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
FIGURE 4-18 Installing the Motherboard Assembly
The following topics are covered:
| Note - This is a customer-replaceable unit. |
| Note - FRU: This field-replaceable unit should be replaced only by qualified service technicians. Contact your Sun Service representative for assistance. |
A CPU FRU requires trained personnel to apply thermal grease. For Xoption CPUs, the grease is preinstalled.
See Section 1.5, Illustrated Parts Breakdown for illustrations of the server and CPUs.
If you are replacing a faulty CPU, press the Remind button on the motherboard to locate the CPU that you want to replace. (FIGURE 4-19)
The faulty CPU LED flashes when the Fault Remind button is pressed and held. All faulty CPUs are indicated with an amber LED, so that you can install the replacement CPU in the same location.
1. Prepare the server for service.
See Section 2.4, Powering Off the Server.
b. Disconnect the power cord (or cords) from the power supply (or supplies).
See Section 2.4, Powering Off the Server.
c. Slide the server out of the rack.
See Section 2.5, Extending the Server to the Maintenance Position.
d. Attach an antistatic wrist strap.
See Section 2.7, Performing Electrostatic Discharge and Antistatic Prevention Measures.
See Section 2.8, Removing the Top Cover.
See Section 4.2.1, Removing the Memory Tray.
3. Identify which CPU to remove.
CPU 0 is closest to the PSU bay. CPU 3 is furthest from the PSU bay.
4. Unscrew the four heatsink screws. (FIGURE 4-20)
5. Twist the heatsink slightly to break the seal with grease, and then lift off the heatsink.
6. Disengage the lever by rotating upward.
To install a CPU do the following. This procedure reuses the CPU heatsink.
1. Prepare the server for service.
See Section 2.4, Powering Off the Server.
b. Disconnect the power cord (or cords) from the power supply (or supplies).
See Section 2.4, Powering Off the Server.
c. Slide the server out of the rack.
See Section 2.5, Extending the Server to the Maintenance Position.
d. Attach an antistatic wrist strap.
See Section 2.7, Performing Electrostatic Discharge and Antistatic Prevention Measures.
See Section 2.8, Removing the Top Cover.
See Section 4.2.1, Removing the Memory Tray.
3. Remove the heatsink on top of the failed CPU. (FIGURE 4-21)
5. Clean off the old thermal interface material from the heatsink and CPU, using the supplied alcohol wipe.
7. Place the new CPU in the socket.
Make sure the orientation is correct.
8. Engage the lever by rotating downward and pressing it into the catch.
9. Using the supplied grease syringe, empty the syringe on to the CPU in a star shaped pattern.
10. Smooth the grease into a thin even layer on top of the CPU.
You can use a piece of plastic bag over your finger.
11. Orient the heatsink so that the four screws line up with the mounting inserts.
12. Tighten the four screws alternately one 1/2 turn in an X pattern until fully seated.
13. Reinstall the memory tray.
See Section 4.2.2, Installing the Memory Tray.
14. Return the server to operation.
See Section 6.1, Installing the Top Cover.
b. Install the server into the rack.
See Section 6.2, Reinstalling the Server in the Rack.
c. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
To install a CPU do the following. This procedure replaces the CPU heatsink.
1. Prepare the server for service.
See Section 2.4, Powering Off the Server.
b. Disconnect the power cord (or cords) from the power supply (or supplies).
See Section 2.4, Powering Off the Server.
c. Slide the server out of the rack.
See Section 2.5, Extending the Server to the Maintenance Position.
d. Attach an antistatic wrist strap.
See Section 2.7, Performing Electrostatic Discharge and Antistatic Prevention Measures.
See Section 2.8, Removing the Top Cover.
See Section 4.2.1, Removing the Memory Tray.
3. Remove the shipping cover from socket.
4. Clean the top of the CPU with the provided alcohol wipe.
5. Place the CPU in the socket with the correct orientation.
6. Engage the lever by rotating downward and pressing into the catch.
7. Remove the plastic protective cover from heatsink.
Be careful not to disturb or touch the pre-installed thermal interface material.
8. Orient the heatsink so the four screws line up with the mounting studs.
9. Tighten the four screws alternately one 1/2 turn in an X pattern until fully seated.
10. Reinstall the memory tray.
See Section 4.2.2, Installing the Memory Tray.
11. Return the server to operation.
See Section 6.1, Installing the Top Cover.
b. Install the server into the rack.
See Section 6.2, Reinstalling the Server in the Rack.
c. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
To upgrade a CPU to the Intel Xeon processor 7400 series:
1. Obtain the upgrade kit, which includes the new processors, heatsinks, and high-capacity fan modules.
The upgrade kit part numbers are:
| Note - This upgrade kit is for upgrading to a 130W processor only. A non-130W processor does not require high capacity fan modules. |
2. Update the BIOS and firmware to the latest revision.
3. Migrate to the ILOM Lights Out Manager. (Optional)
If your Sun Fire X4450 server has embedded LOM, the server must be upgraded to ILOM before it can support the Intel Xeon processor 7400 series.
Read the ELOM to ILOM Migration Users Guide. Go to http://docs.sun.com.
To access the firmware supporting ILOM, refer to the Sun Fire X4450 Server Tools and Drivers CD/DVD Version 2.0.0. To download an image go to:
http://www.sun.com/servers/x64/x4450/downloads.jsp
After transitioning to ILOM from the 2.0.0 DVD, update the BIOS and ILOM again to the latest Tools and Drivers DVD version. BIOS version 3B50 on the 2.0.0 DVD is only a transition BIOS and does not completely support the 7400 series CPU.
4. Upgrade the Intel Xeon processor.
See Section 4.9.2, Removing a CPU.
See Section 4.9.4, Installing a CPU (Replacing Heatsink).
Do not return the server to service at this time.
5. Remove and replace the server fans with the high-capacity fan modules supplied in the upgrade kit.
See Section 3.3, Servicing Fan Modules.
6. Re-install the server and test it.
See Chapter 6, Returning the Server to Operation.
7. Return the CPU, heat sink, and server fans in the provided RMA kit.
Contact your Sun service representative for more information.
The following topics are covered:
You can reset a password from the BIOS screen or with a jumper. You can also clear the CMOS NVRAM or BIOS Password by changing the J33 jumper position as follows.
J33 jumper position 1-3: Clears CMOS NVRAM
J33 jumper position 2-4: Clears the Password
Access the J33 jumper on the motherboard in the rear, below PCIe slot 2, PCIE riser 2.
To reset a password for the Service Processor, access the BIOS Security screen.
2. Press F2 at the Sun splash screen to enter Setup.
3. At the BIOS screen, move to the Security Screen tab.
To reset a password for the BIOS by changing a jumper.
See Section 2.4, Powering Off the Server.
2. Disconnect the power cord (or cords) from the power supply (or supplies).
See Section 2.4, Powering Off the Server.
3. Extend the server into the maintenance position.
See Section 2.5, Extending the Server to the Maintenance Position.
4. Attach an antistatic wrist strap.
See Section 2.7, Performing Electrostatic Discharge and Antistatic Prevention Measures.
See Section 2.8, Removing the Top Cover.
Access the J33 jumper on the rear of the motherboard, below PCIe slot 2, PCIe Riser 2.
7. Place the jumper on position 2-4.
8. Power on the server and boot until you see a message that the password has been cleared.
9. Power off the server and remove AC power.
10. Remove the jumper from position 2-4, and replace it back to its original position.
See Section 6.1, Installing the Top Cover.
12. Slide the server into the rack.
See Section 6.3, Returning the Server to the Normal Rack Position.
13. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
To clear the NVRAM using a jumper:
See Section 2.4, Powering Off the Server.
2. Disconnect the power cord (or cords) from the power supply (or supplies).
See Section 2.4, Powering Off the Server.
3. Extend the server into the maintenance position.
See Section 2.5, Extending the Server to the Maintenance Position.
4. Attach an antistatic wrist strap.
See Section 2.7, Performing Electrostatic Discharge and Antistatic Prevention Measures.
See Section 2.8, Removing the Top Cover.
The jumper is on the rear of the motherboard, below PCIe slot 2, PCIE riser 2.
7. Place the jumper on position 1-3.
8. Power on the server and boot until message about NVRAM has been cleared.
9. Power off the server, and remove AC power.
10. Remove the jumper from position 1-3, and replace it in its original location.
See Section 6.1, Installing the Top Cover.
12. Slide the server into the rack.
See Section 6.3, Returning the Server to the Normal Rack Position.
13. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
If the SP (service processor) software becomes corrupted, you can reinstall the default SP software image from the Tools and Drivers CD.
1. Copy the following SP files from the Tools and Drivers CD, located in the BMCrecovery directory, to a USB flash device.
2. Remove AC power from the server to be flashed.
See Section 2.4, Powering Off the Server.
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Caution - Do not attempt to flash the system while it is still powered on. An unrecoverable error might occur. |
3. Disconnect the power cord (or cords) from the power supply (or supplies).
See Section 2.4, Powering Off the Server.
4. Extend the server into the maintenance position.
See Section 2.5, Extending the Server to the Maintenance Position.
See Section 2.8, Removing the Top Cover.
6. Remove PCI cards from Riser 1.
See Section 4.6.2, Removing a PCIe Card.
7. Use a jumper cap to short the pins at jumper J16 on the server motherboard.
JP16 is located toward the rear of the board, between Riser 1 and Riser 2 and below PCIe slot 1, PCIE riser 1.
8. Insert a bootable flash drive with the downloaded files into the server internal USB port.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
A message appears stating that the BMC was not found.
The server takes up to three minutes to boot.
11. Press F2 to enter system BIOS, and verify that the Flash device is in the boot order.
12. After the flash device has booted, run the following command:
socflash.exe SP binary backup file
socflash.exe s92v092.bin backup.bin
13. After a successful flash, remove the AC power.
See Section 2.4, Powering Off the Server.
15. Remove the flash drive from the USB port.
16. Replace PCI cards from Riser 1.
See Section 4.6.3, Installing a PCIe Card.
See Section 6.1, Installing the Top Cover.
18. Slide the server into the rack.
See Section 6.3, Returning the Server to the Normal Rack Position.
19. Reconnect the power cord (or cords) to the power supply (or supplies).
Verify that the AC Present LED is lit.
See Section 6.4, Powering On the Server.
See Section 6.4, Powering On the Server.
22. Confirm that the SP is listed in the BIOS settings under Server/AST2000 LAN Configuration.
23. Exit the BIOS and start the operating system.
| Sun Fire X4450 Server Service Manual | 820-2707-12 |
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Copyright © 2009 Sun Microsystems, Inc. All rights reserved.