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Sun Fire X4150, X4250, and X4450 Servers Diagnostics Guide




1. Initial Inspection of the Server

Service Troubleshooting Flowchart

Gathering Service Information

System Inspection

Troubleshooting Power Problems

Externally Inspecting the Server

Internally Inspecting the Server

2. Troubleshooting DIMM Problems

DIMM Replacement Guidelines

How DIMM Errors Are Handled by the System

Uncorrectable DIMM Errors

Correctable DIMM Errors


Isolating and Correcting DIMM ECC Errors

3. Using Pc-Check Diagnostics Software

Pc-Check Diagnostics Overview

Accessing the Pc-Check Diagnostics Software

System Information Menu Options

Advanced Diagnostics Tests

Advanced Diagnostics Tests Menu Options

Testing the Hard Disk

Burn in Tests

Immediate Burn-in Testing

Full System Tests

Component Tests

Running the Immediate Burn-in Tests

Deferred Burn-in Testing

Create Diagnostic Partition Option

Removing Existing Partitions From a Hard Disk

Adding a Diagnostic Partition to the First Bootable Disk

Creating a Log File on the Diagnostic Partition

Accessing the Diagnostic Partition on a Red Hat Linux System

Accessing the Diagnostic Partition on the Solaris 10 Operating System

Accessing the Diagnostic Partition on the Windows Server 2003 Operating System

Show Results Summary

Print Results Report

About Pc-Check

Exit to DOS

4. Using SunVTS Diagnostic Software

Running SunVTS Diagnostic Tests

SunVTS Documentation

Diagnosing Server Problems With the Bootable Diagnostics CD


Using the Bootable Diagnostics CD

A. Viewing Event Logs

B. Status Indicator LEDs

External Status Indicator LEDs

Front Panel LEDs

Back Panel LEDs

Hard Drive LEDs

Internal Status Indicator LEDs

C. Using the ILOM Service Processor Web Interface to View System Information

Making a Serial Connection to the SP

Viewing ILOM SP Event Logs

Interpreting Event Log Time Stamps

Viewing Replaceable Component Information

Viewing Sensors

D. Booting the Tools and Drivers CD from a PXE Server

Setting up the Tools and Drivers CD Image on the PXE Server

Accessing the Tools and Drivers CD From the Target Server