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Sun Storage 6 Gb SAS PCIe RAID HBA, Internal

Installation Guide For HBA Models SGX-SAS6-R-INT-Z and SG-SAS6-R-INT-Z

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Document Information

Using This Documentation

Chapter 1 HBA Overview

Chapter 2 Hardware Installation and Removal

Chapter 3 Creating a Bootable Drive in a Preboot Environment

Chapter 4 HBA Software Installation

Chapter 5 Known Issues

MegaRAID Storage Manager-Related Issues

BackingStoreException Error Messages Occur When Trying to Start the GUI

Debug Messages Are Displayed in the Terminal Window

Error Messages Are Displayed When Attempting to Connect to Another Host

Cannot Enter the Login Password for the GUI and CLI

Administrative Actions Are Inaccessible Through the MSM GUI

Cannot Create a Drive Group Through the MSM GUI

sas_snmp and sas_ir_snmp Errors Occur During the MSM GUI Installation

Connection Refusal Error Messages Occur When Trying to Start the MSM GUI

Monitoring System Is Displayed as a MegaRAID Server in the MSM GUI

MSM GUI Is Not Starting After Becoming the root User

Cannot Locate a Disk Because the Blue Ready-to-Remove LED Is Not Illuminated

Utility-Related Issues

Cannot Save Controller Events From the UEFI HII Menu

Cannot Clear Controller Events From the UEFI HII Menu

The Advanced Software Options Feature on the WebBIOS Utility Menu Is Not Supported

Mouse Actions Are Erratic When Using the WebBIOS Utility

MegaCLI Log Files Are in the /tmp Directory

Unsupported RAID Levels Are Displayed in the MegaCLI Utility

Error Message Occurs After Issuing the MegaCli64 -AdpAlILog -aALL Command

Mouse Clicks Are Not Detected by the WebBIOS Utility

Cannot Tell, Through the WebBIOS Utility, When the Copyback Process Is Completed

Storage-Related Issues

Cannot Boot the Operating System

Blue Ready-to-Remove LED Is Illuminated After Reinserting a Drive

An Unusual Message Is Displayed After Rebooting the System

Appendix A HBA Specifications

Glossary

Cannot Clear Controller Events From the UEFI HII Menu

Bug 15777030

Issue: After selecting Clear controller events from the UEFI HII menu for this HBA, it appears that events do not get cleared after rebooting the host and checking the controller events file.

Workaround: This behavior occurs because the default setting in the UEFI HII menu for saving the latest controller events is to save the last ten events. So, if you choose to clear events, you will still see the last ten events listed in the controller events file.

To prevent this from occurring, specify in the UEFI HII menu that the number of events you want to save is one, or whichever number meets your requirements. Clearing events does not actually clear the event log, but moves the pointer for the latest event to the first one in the list.