Solaris User Registration

Solaris User Registration is a tool for getting information about new Solaris releases, upgrade offers, and promotions. This graphical user interface (GUI) automatically starts when you first log into your desktop. The GUI lets you register now, later, or never. The registration process also provides Sun with the user's Solaris version, survey type, platform, hardware, and locale.

Accessing Solaris^SM Solve^SM

Completing the Solaris User Registration process provides access to Solaris Solve, an exclusive web site that offers valuable Solaris product information and solutions--all in one convenient location. It provides a quick and easy method for getting the most recent information on what's happening around the latest Solaris release. Solaris Solve also provides a preview to additional Sun contract and service opportunities.

Basically, the steps for completing Solaris User Registration and accessing Solaris Solve are:

1. Fill in the electronic Solaris User Registration profile.

2. Submit the profile by email or print the profile to fax or mail.

3. Create your login ID and password to access the Solaris Solve site.

   Even if you do not access the Solaris Solve site immediately, we recommend that you create your Solaris Solve login ID and password during the Solaris User Registration process. A Solaris Solve login ID and password should contain 6 to 8 alphanumeric characters without spaces and colons.

4. Access the Solaris Solve site.

---

Note -

Solaris User Registration is not invoked if the system administrator or user is logged in as superuser.

---

If you choose to register, a copy of the completed form is stored in $HOME/.solregis/uprops. If you choose to never register and change your mind later, you can start User Registeration by:

• Typing /usr/dt/bin/solregis at any command line prompt, or

• Clicking the Registration icon in the Application Manager's desktop tools folder (Common Desktop Environment desktop only)

See solregis(1) for more information.

Troubleshooting Solaris User Registration Problems

This section provides troubleshooting tips for solving Solaris User Registration problems.

The following table describes problems that may occur when you try to register, and actions required to resolve these conflicts.

Table 2-3 Registration Problem Descriptions and Suggested Resolutions

Problem Description	How to Resolve the Problem
The registration form failed to initialize: Web page window displays and requests user see system administrator to resolve problem that prevents registration setup.	Check for missing registration files.
The form could not be emailed: Dialog box displays and requests user see system administrator to resolve problem.	Check to see if email is configured correctly. Also check if CDE is on user's system since it must be present to email completed registration form. Alternatively, users can print the form and fax or mail it.
The form could not be printed: Dialog box displays and requests user to see system administrator to resolve problem.	Check to see if the printer is configured correctly. Alternatively, the user can email form.
The form could not be saved: Dialog box displays and verifies that registration succeeded; however, the registration information cannot be recalled when updating registration in the future.	Check the user's home directory. Required action depends on the system's configuration.
You forgot your Solaris Solve login ID and password.	Send a mail message describing the problem to SolarisSolve@sun.com or see "How to Restart Solaris User Registration"
You want to restart the registration process.	"How to Restart Solaris User Registration"

How to Restart Solaris User Registration

Use the following procedure to restart the Solaris User Registration process.

1. Change to the $HOME/.solregis directory.

   % cd $HOME/.solregis

2. Remove the uprops file.

   % rm uprops

3. Restart the registration process.

   % /usr/dt/bin/solregis &

How To Disable User Registration

Table 2-4 shows how to disable User Registration before and after installing Solaris software. Before disabling Solaris User Registration, Sun recommends that system administrators register for their organization.

Table 2-4 Ways to Disable User Registration

To Disable User Registration ...	You Can ...	For More Information See ...
Before Solaris software is installed	Deselect the SUNWsregu package (interactive installation) Modify a custom JumpStart profile to not install the SUNWsregu package Create and run a finish script that creates a file named solregis in the /etc/default directory on one or more systems with the following line in it: DISABLE=1	Solaris Advanced Installation Guide solregis(1)
After Solaris software is installed	Use the pkgrm command to remove the SUNWsregu package Add the solregis file in the /etc/default directory (custom JumpStart installation only)	Chapter 17, Software Administration (Tasks) Solaris Advanced Installation Guide solregis(1)