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Sun Fire X4470 Server

Service Manual

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Document Information

Preface

1.  Sun Fire X4470 Server Service Manual Overview

1.1 System Overview

1.1.1 Intel Xeon 7500 Platform

1.1.2 Block Diagrams

1.1.3 CPUs

1.1.4 Memory

1.1.5 Cooling

1.1.6 Input/Output (I/O)

1.1.7 Summary of Supported Components and Capabilities

1.2 Server Front Panel Features

1.3 Server Back Panel Features

1.4 Performing Service Related Tasks

2.  Preparing to Service the Sun Fire X4470 Server

2.1 Location of Replaceable Components

2.2 Tools and Equipment Needed

2.3 Performing Electrostatic Discharge and Static Prevention Measures

2.3.1 Using an Antistatic Wrist Strap

2.3.2 Using an Antistatic Mat

2.4 Positioning the Server for Maintenance

Extend the Server to the Maintenance Position

2.5 Releasing the Cable Management Arm

Release the CMA

2.6 Powering Off the Server

Power Off the Server Using the Service Processor Command-Line Interface

2.7 Removing the Server Top Cover

Remove the Server Top Cover

2.8 Removing or Installing Filler Panels

2.9 Attaching Devices to the Server

2.9.1 Connector Locations

2.9.2 Cabling the Server

3.  Servicing CRU Components That Do Not Require Server Power Off

3.1 Servicing Disk Drives (CRU)

3.1.1 Disk Drive Status LED Reference

3.1.2 Removing and Installing Disk Drives and Disk Drive Filler Panels

Remove a Disk Drive Filler Panel

Remove a Disk Drive

Install a Disk Drive

Install a Disk Drive Filler Panel

3.2 Servicing Fan Modules (CRU)

3.2.1 About Server Fans

3.2.2 Fan Module LED Reference

3.2.3 Detecting Fan Module Failure

3.2.4 Removing and Installing Fan Modules

Remove a Fan Module

Install a Fan Module

3.3 Servicing Power Supplies (CRU)

3.3.1 Power Supply LED Reference

3.3.2 Detecting a Power Supply Failure

3.3.3 Removing and Installing Power Supplies

Remove a Power Supply

Install a Power Supply

4.  Servicing CRU Components That Require Server Power Off

4.1 Servicing Memory Risers and DIMMs (CRU)

4.1.1 CPUs, Memory Risers, and DIMMs Physical Layout

4.1.2 Memory Riser Population Rules

4.1.3 Memory Riser DIMM Population Rules

4.1.4 Memory Performance Guidelines

4.1.5 DIMM Fault Isolation

4.1.6 Supported DIMMs

4.1.7 Removing and Installing Memory Risers, DIMMs, and Filler Panels

Remove a Memory Riser Filler Panel

Remove a DIMM Filler Panel

Remove a Memory Riser and DIMM

Install Memory Risers and DIMMs

Install a Memory Riser Filler Panel

Install a DIMM Filler Panel

4.2 Servicing PCIe Cards (CRU)

4.2.1 PCIe Card Configuration Rules

4.2.2 PCIe Cards With Bootable Devices

4.2.3 Avoiding PCI Resource Exhaustion Errors

4.2.4 Removing and Installing PCIe Cards and PCIe Card Filler Panels

Remove a PCIe Card Filler Panel

Remove a PCIe Card

Install a PCIe Card

Install a PCIe Card Filler Panel

4.3 Servicing the DVD Drive and DVD Driver Filler Panel (CRU)

Remove the DVD Drive or DVD Drive Filler Panel

Install the DVD Drive or DVD Drive Filler Panel

4.4 Servicing the System Lithium Battery (CRU)

Remove the System Battery

Install the System Battery

5.  Servicing FRU Components

5.1 Servicing the CPU and Heatsink (FRU)

5.1.1 CPU Placement

5.1.2 Removing and Installing a Heatsink Filler Panel, CPU Cover Plate, Heatsink, and CPU

5.2 Servicing the Fan Board (FRU)

Remove the Fan Board

Install the Fan Board

5.3 Servicing the Power Supply Backplane (FRU)

Remove the Power Supply Backplane

Install the Power Supply Backplane

5.4 Servicing the Disk Drive Backplane (FRU)

Remove the Disk Drive Backplane

Install the Disk Drive Backplane

5.5 Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

6.  Returning the Server to Operation

6.1 Replacing the Server Top Cover

Replace the Server Top Cover

6.2 Returning the Server to the Normal Rack Position

Return the Server to the Normal Rack Position

6.3 Powering On the Server

Power On the Server

7.  Servicing the Server at Boot Time

7.1 Powering On the Server

7.2 About the BIOS

7.3 Default BIOS Power-On Self-Test (POST) Events

7.4 BIOS POST F1 and F2 Errors

7.5 How BIOS POST Memory Testing Works

7.6 Ethernet Port Device and Driver Naming

7.6.1 Ethernet Port Booting Priority

7.7 BIOS Setup Utility Menus

7.8 Performing Common BIOS Procedures

Access the BIOS Setup Utility

Reset the BIOS Password

Configure Support for TPM

Configure SP LAN Settings

Configure Option ROM Settings

7.8.1 Configuring Serial Port Sharing

7.9 BIOS and SP Updates

7.10 BIOS Configuration Tool

8.  Troubleshooting the Server and Oracle ILOM Defaults

8.1 Troubleshooting the Server

8.2 Diagnostic Tools

8.2.1 Diagnostic Tool Documentation

8.3 Using the Preboot Menu Utility

8.3.1 Accessing the Preboot Menu

8.3.2 Restoring Oracle ILOM to Default Settings

8.3.3 Restoring Oracle ILOM Access to the Serial Console

8.3.4 Restoring the SP Firmware Image

8.3.5 Preboot Menu Command Summary

8.4 Contacting Support

8.5 Locating the Chassis Serial Number

A.  Server Specifications

A.1 Physical Specifications

A.2 Electrical Specifications

A.3 Environmental Requirements

B.  BIOS Setup Utility Menus

B.1 BIOS Main Menu Selections

B.2 BIOS Advanced Menu Selections

B.3 BIOS PCIPnP Menu Selections

B.4 BIOS Boot Menu Selections

B.5 BIOS Security Menu Selections

B.6 BIOS I/O MMIO Menu Selections

B.7 BIOS Chipset Menu Selections

B.8 BIOS Exit Menu Selections

C.  Connector Pinouts

C.1 USB Connectors

C.2 Serial Connector

C.3 Gigabit-Ethernet Connectors

C.4 Network Management Port Connector

C.5 Video Connectors

C.6 Serial Attached SCSI (SAS) Connector

Index

3.2 Servicing Fan Modules (CRU)

This section describes how to remove and install fan modules.

3.2.1 About Server Fans

The six fan modules are located at the front of the chassis; you can access them without removing the server cover.


Hot

Caution - While the fan modules do provide some cooling redundancy, if a fan module fails, replace it as soon as possible to maintain server availability. When you remove one of the fans in the back row, you must replace it within 30 seconds to prevent overheating of the server.


3.2.2 Fan Module LED Reference

Each fan module contains LEDs that are visible from the top of the server. Fan Module Status LEDsĀ  describes fan module LEDs and their functions.

Table 3-2 Fan Module Status LEDsĀ 

LED
Symbol
Color
Lights When...
Power/OK
image:OK icon
Green
The system is powered on and the fan module is functioning correctly.
Service Action Required
image:Service action icon
Amber
The fan module is faulty.

The front and rear panel Service Action Required LEDs are also lit if the system detects a fan module fault.

Fan Module Status LEDs shows the fan module LED status locations.

Figure 3-4 Fan Module Status LEDs

image:Figure showing LEDs on fan modules.

3.2.3 Detecting Fan Module Failure

The following LEDs are lit when a fan module fault is detected:

The system Overtemp LED might light if a fan fault causes an increase in system operating temperature.

See 1.2 Server Front Panel Features and 1.3 Server Back Panel Features for locations of system LEDs.

3.2.4 Removing and Installing Fan Modules

Use the following procedures to remove and install fan modules from the server.

Remove a Fan Module

Refer to Removing a Fan Module when completing the following procedure.


Caution

Caution - If you remove one of the fans in the back row, replace it within 30 seconds to prevent overheating of the server.



Caution

Caution - Hazardous moving parts. Unless the power to the server is completely shut down, the only service permitted in the fan compartment is the replacement of the fan modules.


  1. Prepare for servicing:
    1. Attach an antistatic wrist strap.

      See 2.3 Performing Electrostatic Discharge and Static Prevention Measures.

    2. Extend the server to the maintenance position.

      See 2.4 Positioning the Server for Maintenance.

  2. Identify the faulty fan module with a corresponding Service Action Required LED.

    The Service Action Required LEDs are located on the fan module as shown in Fan Module Status LEDs.

  3. Using your thumb and forefinger, grasp the handle on the fan module and lift it out of the server.

    Caution

    Caution - When removing a fan module, do not rock it back and forth. Rocking the fans modules can cause damage to the fan board connectors.



    Caution

    Caution - When changing the fan modules, note that only the fan modules can be removed or replaced. Do not service any other components in the fan compartment unless the system is shut down and the power cords are removed.



    Figure 3-5 Removing a Fan Module

    image:Figure showing how to remove a fan module.

Install a Fan Module

Refer to Installing a Fan Module when completing the following procedure.

  1. Unpack the replacement fan module and place it on an antistatic mat.
  2. Install the replacement fan module into the server.

    The fan modules are keyed to ensure that they are installed in the correct orientation.


    Figure 3-6 Installing a Fan Module

    image:Figure showing how to install a fan module.
  3. Apply firm pressure to fully seat the fan module.
  4. Verify that the Service Action Required LED on the replaced fan module is not lit.
  5. Verify that the Top Fan LED and the Service Action Required LED on the front of the server are not lit.

    See 1.2 Server Front Panel Features and 1.3 Server Back Panel Features for locations of system LEDs.


    Note - If you are replacing a fan module when the server is powered down, the LEDs might stay lit until power is restored to the server and the server can determine that the fan module is functioning properly.


  6. Return the server to the normal rack position.

    See 6.2 Returning the Server to the Normal Rack Position.