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Sun Fire X4470 Server

Service Manual

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Document Information

Preface

1.  Sun Fire X4470 Server Service Manual Overview

1.1 System Overview

1.1.1 Intel Xeon 7500 Platform

1.1.2 Block Diagrams

1.1.3 CPUs

1.1.4 Memory

1.1.5 Cooling

1.1.6 Input/Output (I/O)

1.1.7 Summary of Supported Components and Capabilities

1.2 Server Front Panel Features

1.3 Server Back Panel Features

1.4 Performing Service Related Tasks

2.  Preparing to Service the Sun Fire X4470 Server

2.1 Location of Replaceable Components

2.2 Tools and Equipment Needed

2.3 Performing Electrostatic Discharge and Static Prevention Measures

2.3.1 Using an Antistatic Wrist Strap

2.3.2 Using an Antistatic Mat

2.4 Positioning the Server for Maintenance

Extend the Server to the Maintenance Position

2.5 Releasing the Cable Management Arm

Release the CMA

2.6 Powering Off the Server

Power Off the Server Using the Service Processor Command-Line Interface

2.7 Removing the Server Top Cover

Remove the Server Top Cover

2.8 Removing or Installing Filler Panels

2.9 Attaching Devices to the Server

2.9.1 Connector Locations

2.9.2 Cabling the Server

3.  Servicing CRU Components That Do Not Require Server Power Off

3.1 Servicing Disk Drives (CRU)

3.1.1 Disk Drive Status LED Reference

3.1.2 Removing and Installing Disk Drives and Disk Drive Filler Panels

Remove a Disk Drive Filler Panel

Remove a Disk Drive

Install a Disk Drive

Install a Disk Drive Filler Panel

3.2 Servicing Fan Modules (CRU)

3.2.1 About Server Fans

3.2.2 Fan Module LED Reference

3.2.3 Detecting Fan Module Failure

3.2.4 Removing and Installing Fan Modules

Remove a Fan Module

Install a Fan Module

3.3 Servicing Power Supplies (CRU)

3.3.1 Power Supply LED Reference

3.3.2 Detecting a Power Supply Failure

3.3.3 Removing and Installing Power Supplies

Remove a Power Supply

Install a Power Supply

4.  Servicing CRU Components That Require Server Power Off

4.1 Servicing Memory Risers and DIMMs (CRU)

4.1.1 CPUs, Memory Risers, and DIMMs Physical Layout

4.1.2 Memory Riser Population Rules

4.1.3 Memory Riser DIMM Population Rules

4.1.4 Memory Performance Guidelines

4.1.5 DIMM Fault Isolation

4.1.6 Supported DIMMs

4.1.7 Removing and Installing Memory Risers, DIMMs, and Filler Panels

Remove a Memory Riser Filler Panel

Remove a DIMM Filler Panel

Remove a Memory Riser and DIMM

Install Memory Risers and DIMMs

Install a Memory Riser Filler Panel

Install a DIMM Filler Panel

4.2 Servicing PCIe Cards (CRU)

4.2.1 PCIe Card Configuration Rules

4.2.2 PCIe Cards With Bootable Devices

4.2.3 Avoiding PCI Resource Exhaustion Errors

4.2.4 Removing and Installing PCIe Cards and PCIe Card Filler Panels

Remove a PCIe Card Filler Panel

Remove a PCIe Card

Install a PCIe Card

Install a PCIe Card Filler Panel

4.3 Servicing the DVD Drive and DVD Driver Filler Panel (CRU)

Remove the DVD Drive or DVD Drive Filler Panel

Install the DVD Drive or DVD Drive Filler Panel

4.4 Servicing the System Lithium Battery (CRU)

Remove the System Battery

Install the System Battery

5.  Servicing FRU Components

5.1 Servicing the CPU and Heatsink (FRU)

5.1.1 CPU Placement

5.1.2 Removing and Installing a Heatsink Filler Panel, CPU Cover Plate, Heatsink, and CPU

5.2 Servicing the Fan Board (FRU)

Remove the Fan Board

Install the Fan Board

5.3 Servicing the Power Supply Backplane (FRU)

Remove the Power Supply Backplane

Install the Power Supply Backplane

5.4 Servicing the Disk Drive Backplane (FRU)

Remove the Disk Drive Backplane

Install the Disk Drive Backplane

5.5 Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

6.  Returning the Server to Operation

6.1 Replacing the Server Top Cover

Replace the Server Top Cover

6.2 Returning the Server to the Normal Rack Position

Return the Server to the Normal Rack Position

6.3 Powering On the Server

Power On the Server

7.  Servicing the Server at Boot Time

7.1 Powering On the Server

7.2 About the BIOS

7.3 Default BIOS Power-On Self-Test (POST) Events

7.4 BIOS POST F1 and F2 Errors

7.5 How BIOS POST Memory Testing Works

7.6 Ethernet Port Device and Driver Naming

7.6.1 Ethernet Port Booting Priority

7.7 BIOS Setup Utility Menus

7.8 Performing Common BIOS Procedures

Access the BIOS Setup Utility

Reset the BIOS Password

Configure Support for TPM

Configure SP LAN Settings

Configure Option ROM Settings

7.8.1 Configuring Serial Port Sharing

7.9 BIOS and SP Updates

7.10 BIOS Configuration Tool

8.  Troubleshooting the Server and Oracle ILOM Defaults

8.1 Troubleshooting the Server

8.2 Diagnostic Tools

8.2.1 Diagnostic Tool Documentation

8.3 Using the Preboot Menu Utility

8.3.1 Accessing the Preboot Menu

8.3.2 Restoring Oracle ILOM to Default Settings

8.3.3 Restoring Oracle ILOM Access to the Serial Console

8.3.4 Restoring the SP Firmware Image

8.3.5 Preboot Menu Command Summary

8.4 Contacting Support

8.5 Locating the Chassis Serial Number

A.  Server Specifications

A.1 Physical Specifications

A.2 Electrical Specifications

A.3 Environmental Requirements

B.  BIOS Setup Utility Menus

B.1 BIOS Main Menu Selections

B.2 BIOS Advanced Menu Selections

B.3 BIOS PCIPnP Menu Selections

B.4 BIOS Boot Menu Selections

B.5 BIOS Security Menu Selections

B.6 BIOS I/O MMIO Menu Selections

B.7 BIOS Chipset Menu Selections

B.8 BIOS Exit Menu Selections

C.  Connector Pinouts

C.1 USB Connectors

C.2 Serial Connector

C.3 Gigabit-Ethernet Connectors

C.4 Network Management Port Connector

C.5 Video Connectors

C.6 Serial Attached SCSI (SAS) Connector

Index

3.3 Servicing Power Supplies (CRU)

The power supplies on the Sun Fire X4470 Server are redundant. That is, the server needs only one power supply to operate. Redundant power supplies enable you to remove and replace a power supply without shutting down the server, provided that the other power supply is online and working.

The server offers two redundancy modes for the power supplies. Light load efficiency mode (LLEM) places PS1 in a warm standby condition while PS0 carries the entire load more efficiently by itself. If PS0 loses AC power or is extracted for replacement, PS1 takes over the load automatically. Some rare internal failures of PS0 could cause the server to lose power faster than PS1 can take over.Disabling the LLEM Policy causes the power supplies to share the load at all times, at the expense of efficiency during light loads. For information about configuring policies, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.0 Supplement for Sun Fire X4470 Server (821-0702).


Hot

Dikkat - If a power supply fails and you do not have a replacement available, to ensure proper airflow, leave the failed power supply installed in the server until you replace it with a new power supply.


This section describes how to remove and install power supplies.

3.3.1 Power Supply LED Reference

Each power supply contains a series of LEDs on the back panel of the system as shown in Power Supply Status LEDs .

Figure 3-7 Power Supply Status LEDs

image:Figure showing power supply status LEDs.

Power Supply Status LED Descriptions describes the functions of the LEDs.

Table 3-3 Power Supply Status LED Descriptions

Legend
LED
Symbol
Color
Lights When...
1
Service Action Required
image:Service action icon
Amber
The power supply is faulty. Service action is required.
2
DC OK
image:DC OK icon
Green
Both DC outputs (3.3V standby and 12V main) are active and within regulation.
3
AC OK
image:AC OK icon
Green or Amber
  • Green: AC voltage within operating range is applied to the power supply.
  • Amber: AC range below operating range is applied to the power supply.

3.3.2 Detecting a Power Supply Failure

The following LEDs are lit when a power supply fault is detected:

See 1.2 Server Front Panel Features and 1.3 Server Back Panel Features for locations of system LEDs.

3.3.3 Removing and Installing Power Supplies

Use the following procedures to remove and install power supplies.


Electrical

Caution - Hazardous voltages are present. To reduce the risk of electric shock and danger to personal health, follow the instructions.


Remove a Power Supply

Refer to Removing a Power Supply when completing the following procedure.

  1. Prepare for servicing:
    1. Attach an antistatic wrist strap.

      See 2.3 Performing Electrostatic Discharge and Static Prevention Measures.

    2. If necessary, release the cable management arm to access the power supplies.

      See 2.5 Releasing the Cable Management Arm.

  2. Identify which power supply (0 or 1) requires replacement.

    A lit Service Action Required LED on a power supply indicates that a failure was detected.

  3. Disconnect the power cord from the faulty power supply.
  4. Press down on the release latch.
  5. Slide the power supply out of the chassis.

    Hot

    Caution - Whenever you remove a power supply, you should replace it with another power supply; otherwise, the server might overheat due to improper airflow. If a new power supply is not available, leave the failed power supply installed until it can be replaced.



    Figure 3-8 Removing a Power Supply

    image:Figure showing how to remove a power supply.

Install a Power Supply

Refer to Installing a Power Supply when completing this procedure.


Hot

Caution - Install an A239A or A239C power supply, labeled for upright installation, in the Sun Fire X4470 Server. The A239A/A239C power supply correctly exhausts air from the rear of the server. Do not install an A239 or A239B power supply, which might cause the system to overheat and shut down.


  1. Align the power supply with the empty power supply chassis bay.
  2. Slide the power supply into the bay until it is fully seated.
  3. Move the release latch up to secure the power supply in place.

    Figure 3-9 Installing a Power Supply

    image:Figure showing installing a power supply.
  4. Reconnect the power cord to the power supply.
  5. Verify that the AC Present LED is lit.

    See 3.3.1 Power Supply LED Reference.

  6. Verify that the following LEDs are not lit: