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Sun Fire X2270 M2 Server Product Documentation
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Document Information

Preface

Related Books

About This Documentation (PDF and HTML)

Documentation Comments

Download Server System Tools and Drivers

Documents History

Hardware Installation and Product Notes

Hardware Installation

Sun Fire X2270 M2 Server Installation Guide

Installation Overview and Preparation

Installation Flow Chart

Installation Task Table

Safety and Compliance Information

Required Tools

External Features and Components

Front Panel Features and Components

Back Panel Features and Components

Specifications

Physical Specifications

Power Specifications

Environmental Specifications

Acoustic Noise Specifications

Installing the Server Into a Rack With Optional Slide Rails

Optional Slide Rail Compatibility

How to Disassemble the Slide Rails Before Installation

How to Install the Mounting Brackets on the Server

How to Attach the Slide Rail Assemblies to the Rack

How to Install the Server Into the Slide Rail Assemblies

How to Verify the Operation of the Slide Rails

How to Remove the Server from the Rack

Managing Your Server

About Server Management Tool Options

About the ILOM Software

Communicating With the ILOM and the System Console

Connecting Cables and Powering On to Standby-Power Mode

How to Connect the Cables

How to Power On the Server to Standby-Power Mode

ILOM SP IP Address and the ILOM Interfaces

Determining the SP IP Address

How to Get the SP IP Address by Using a Serial Connection and the CLI

How to Get the SP IP Address By Using the BIOS Setup Utility

Connecting to the ILOM

How to Connect to the ILOM Command-Line Interface Using SSH

How to Connect to the ILOM Command-Line Interface Through the Serial Management Port

How to Connect to the ILOM Web Interface

Connecting to the System Console

How to Connect to the System Console Locally (Physical Console)

How to Connect to the System Console Remotely Using the ILOM Web Interface

How to Connect to the Serial Console Using the ILOM Command-Line Interface

Setting Up Platform Operating System and Driver Software

Configuring the Factory--Installed Oracle Solaris 10 Operating System

The Oracle Solaris OS Installation Worksheet

Selecting Your Console Output

Configuring the Factory-Installed Oracle Solaris 10 Operating System

How to Configure the Factory-Installed OS Using the Remote Console

How to Configure the Factory-Installed OS Using a Terminal Program

Updating Supplemental Drivers and Firmware

Getting Started on the Oracle Solaris OS

Oracle Solaris 10 OS Training

Downloading Oracle Solaris 10 OS Software

Accessing Oracle Solaris 10 OS User Documentation

Powering On and Powering Off the Server

Power Modes

How to Power On the Server

How to Power Off the Server

Troubleshooting and Support

Troubleshooting the Sun Fire X2270 M2 Server

Contacting Support

Product Notes

Sun Fire X2270 M2 Server Product Notes

Operating System Installation

Oracle Solaris Operating System

Planning the Oracle Solaris Operating System Installation

Installing Oracle Solaris 10 OS

Linux

Introduction to Linux Installation

Preliminary Tasks Before Installing an OS

Installing Oracle Enterprise Linux

Installing SUSE Linux Enterprise Server

Installing Red Hat Enterprise Linux

Booting From OS Distribution Media

Configuring a Linux Server to Support PXE Installation

Identifying Logical and Physical Network Interface Names for Linux OS Configuration

Oracle VM

Installing Oracle VM

Windows

Planning the Operating System Installation

Installing Windows Server 2008 Operating System

Post Installation

Incorporating Sun Fire Drivers Into a WIM Image

Configuring RAID Controller in the BIOS Setup Utility

ESX

Sun Fire X2270 M2 Server Installation Guide for ESX Software

Preparing to Install VMware ESX 4.0 and ESXi 4.0

Installing VMware ESX 4.0

Installing VMware ESXi 4.0

Booting Installation Media

Administration, Diagnostics, and Service

Administration Using ILOM

Overview of the ILOM Supplement

ILOM Feature Set

Communicating With the ILOM and the System Console

ILOM Platform Features for the Sun Fire X2270 M2 Server

Using ILOM to Monitor the Host

Updating Firmware

Diagnostics

Preface

Diagnostics Guide

Introduction to Diagnostic Tools

U-Boot Diagnostic Startup Tests

Pc-Check Diagnostics Utility

Accessing the Pc-Check Diagnostics Utility on the Tools and Drivers CD/DVD

Service

Sun Fire X2270 M2 Server Service Manual Organization

Sun Fire X2270 M2 Server Overview

Maintaining the Sun Fire X2270 M2 Server

Sun Fire X2270 M2 Server Service Procedures and Information

Sun Fire X2270 M2 Server Specifications

Index

Troubleshooting the Sun Fire X2270 M2 Server

If you experience problems while setting up your server, use the following table to troubleshoot the issue.

Problem
Possible Solution
Server powers on, but the monitor does not.
  • Is the Power button for the monitor turned on?

  • Is the monitor power cord connected to a wall outlet?

  • Does the wall outlet have power? Test by connecting another device.
No video is displayed on the monitor screen.
  • Is the monitor cable attached to the video connector?

  • Does the monitor work when connected to another system?

  • If you have another monitor, does it work when connected to the original system?

  • If, after POST and BIOS complete, you no longer see video output on your monitor and only see a flashing cursor, check the configuration of the operating system to determine whether it is configured to redirect its output exclusively over the serial line.
Server does not power on when the front panel Power button is pressed.
Keep notes on the following situations in case you need to call Oracle service:

  • Is the Power OK LED illuminated on the front of the system? (Ensure that the power cord is connected to the system and to a grounded power supply.)

  • Does the wall outlet have power? Test by connecting another device.

  • Does the monitor synchronize within five minutes after power–on? (The green LED on the monitor stops flashing and remains illuminated.)
Keyboard or mouse does not respond to actions.
  • Verify that the mouse and keyboard cables are connected to the on-board USB 2.0 ports on the server.

  • Verify that the server is powered on and the front Power OK LED is illuminated.
Server appears to be in standby power mode, but the Power OK LED does not blink.
The Power OK LED only blinks when all server components are in standby power mode. A tape drive might be connected to your server. Because tape drives do not enter standby power mode, the Power OK LED does not blink.
Server is hung or frozen: no response from mouse or keyboard or any application.
Try to access your system from a different server on the network:

  1. On another system, type ping IP_address_of_server.

  2. If a response is returned, then try logging in to the Sun Fire X2270 M2 server using either telnet, ssh or rlogin.

  3. If you successfully log in, list the running processes using the ps command.

  4. Kill any processes that appear unresponsive or should not be running, by using the kill process_ID command.

  5. Check the responsiveness of the Sun Fire X2270 M2 server after each process is killed.

    If the above procedure does not work, power cycle the server:

  6. Press the Power button to power off the server and wait 20 to 30 seconds.

  7. Press the Power button again to power on the system.

Note - For additional troubleshooting information, refer to the Sun Fire X2270 M2 Server Service Manual.

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