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Oracle Directory Server Enterprise Edition Troubleshooting Guide 11g Release 1 (
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Document Information


1.  Overview of Troubleshooting Directory Server Enterprise Edition

Defining the Scope of Your Problem

Collecting Generic Data

Using Troubleshooting Tools

Using the idsktune Command

Using the pkgapp Script on Solaris

Using the dirtracer Script

Where to Go For More Information

2.  Troubleshooting Installation and Migration Problems

3.  Troubleshooting Replication

4.  Troubleshooting Directory Proxy Server

5.  Troubleshooting Directory Server Problems

6.  Troubleshooting Data Management Problems

7.  Troubleshooting Identity Synchronization for Windows

8.  Troubleshooting DSCC Problems

9.  Directory Server Error Log Message Reference

10.  Directory Proxy Server Error Log Message Reference


Collecting Generic Data

No matter the type of problem you are encountering, there is a minimum set of data that needs to be collected and, if necessary, provided to Sun Support. If your problem occurs across your topology, you need to provide this generic data for all instances of Directory Server or Directory Proxy Server inside the topology.

The generic data for Directory Server that you collect must include the following:

For more information about generic data, collection, refer to To Collect Required Debug Data For Any Directory Server Problem in Sun Gathering Debug Data for Sun Java System Directory Server 5.

The generic data for includes the generic data collected for Directory Server and the following Directory Proxy Server information: