atg.svc.clicktoconnect
Class C2CStartNewCall

java.lang.Object
  atg.nucleus.logging.VariableArgumentApplicationLoggingImpl
      atg.nucleus.GenericService
          atg.droplet.EmptyFormHandler
              atg.droplet.GenericFormHandler
                  atg.svc.agent.environment.EnvironmentChangeFormHandler
                      atg.svc.clicktoconnect.C2CStartNewCall

All Implemented Interfaces:

atg.droplet.DropletFormHandler, atg.naming.NameContextBindingListener, atg.naming.NameContextElement, atg.naming.NameResolver, atg.nucleus.AdminableService, atg.nucleus.logging.ApplicationLogging, atg.nucleus.logging.ApplicationLoggingSender, atg.nucleus.logging.TraceApplicationLogging, atg.nucleus.logging.VariableArgumentApplicationLogging, atg.nucleus.naming.ComponentNameResolver, atg.nucleus.Service, atg.nucleus.ServiceListener, java.util.EventListener

public class C2CStartNewCall
extends EnvironmentChangeFormHandler

The form handler is used to handle requests generated from the start c2c call gesture.

Field Summary

static java.lang.String	CLASS_VERSION Class version string
protected C2CTools	mC2CTools

Fields inherited from class atg.svc.agent.environment.EnvironmentChangeFormHandler

AGENTRESOURCES, AGENTUSERRESOURCES, mApplicationName, mDoTicketDispositionPrompt, mDoWarnings, mEnvironmentChangeKey, mEnvironmentChangeState, mEnvironmentTools, mInitChangeState, mInputParameters, mMessageTools, mTicketDispositionOptions, mTicketingTools, mTransactionManager, sBundle

Fields inherited from class atg.droplet.GenericFormHandler

PARAM_DEFER_FORWARD_OR_REDIRECT, PARAM_USE_FORWARDS

Fields inherited from class atg.nucleus.GenericService

SERVICE_INFO_KEY

Fields inherited from interface atg.nucleus.logging.TraceApplicationLogging

DEFAULT_LOG_TRACE_STATUS

Fields inherited from interface atg.nucleus.logging.ApplicationLogging

DEFAULT_LOG_DEBUG_STATUS, DEFAULT_LOG_ERROR_STATUS, DEFAULT_LOG_INFO_STATUS, DEFAULT_LOG_WARNING_STATUS

Constructor Summary

C2CStartNewCall()

Method Summary

C2CTools	getC2CTools() Returns a reference to the click to connect tools component
protected void	initChangeState(java.lang.String pEnvironmentChangeKey, java.util.Map pInputParameters, TicketDispositionOptions pTicketDispositionOptions, boolean pDoWarnings) Extends the superclass to create the C2CRequestData object, using the user telephone number supplied as an input parameter, and adds it as an input parameter in the change state.
void	setC2CTools(C2CTools pTools)

Methods inherited from class atg.svc.agent.environment.EnvironmentChangeFormHandler

changeEnvironment, getApplicationName, getConfirmPromptURL, getConfirmURL, getEnvironmentChangeKey, getEnvironmentChangeState, getEnvironmentTools, getErrorURL, getInputParameters, getMessageTools, getSuccessURL, getTicketDispositionOptions, getTicketingTools, getTransactionManager, getUserLocale, getUserMessage, getUserMessage, handleChangeEnvironment, isDoTicketDispositionPrompt, isDoWarnings, isInitChangeState, isShowDispositionPrompt, postChangeEnvironment, preChangeEnvironment, setApplicationName, setConfirmPromptURL, setConfirmURL, setDoTicketDispositionPrompt, setDoWarnings, setEnvironmentChangeKey, setEnvironmentChangeState, setEnvironmentTools, setErrorURL, setInitChangeState, setInputParameters, setMessageTools, setSuccessURL, setTicketDispositionOptions, setTicketingTools, setTransactionManager

Methods inherited from class atg.droplet.GenericFormHandler

addFormException, addUncheckedFormException, afterSet, beforeSet, checkFormRedirect, createFormSubmissionMessage, getCancelURL, getCheckForValidSession, getFormError, getFormExceptions, getFormName, getMessagePort, getMessageSource, getMessageType, getPropertyExceptions, getSendMessages, getUncheckedFormExceptions, handleCancel, handleFormException, handleUncheckedFormException, hasUncheckedFormExceptions, isDeferForwardsAndRedirects, isRestorableForm, isUseForwards, isValidSession, redirectOrForward, resetFormExceptions, setCancelURL, setCheckForValidSession, setDeferForwardsAndRedirects, setFormName, setMessagePort, setMessageSource, setMessageType, setRestorableForm, setSendMessages, setUseForwards

Methods inherited from class atg.droplet.EmptyFormHandler

afterGet, beforeGet

Methods inherited from class atg.nucleus.GenericService

addLogListener, createAdminServlet, doStartService, doStopService, getAbsoluteName, getAdminServlet, getLoggingForVlogging, getLogListenerCount, getLogListeners, getName, getNameContext, getNucleus, getRoot, getServiceConfiguration, getServiceInfo, isLoggingDebug, isLoggingError, isLoggingInfo, isLoggingTrace, isLoggingWarning, isRunning, logDebug, logDebug, logDebug, logError, logError, logError, logInfo, logInfo, logInfo, logTrace, logTrace, logTrace, logWarning, logWarning, logWarning, nameContextElementBound, nameContextElementUnbound, removeLogListener, resolveName, resolveName, resolveName, resolveName, sendLogEvent, setLoggingDebug, setLoggingError, setLoggingInfo, setLoggingTrace, setLoggingWarning, setNucleus, setServiceInfo, startService, stopService

Methods inherited from class atg.nucleus.logging.VariableArgumentApplicationLoggingImpl

vlogDebug, vlogDebug, vlogDebug, vlogDebug, vlogError, vlogError, vlogError, vlogError, vlogInfo, vlogInfo, vlogInfo, vlogInfo, vlogTrace, vlogTrace, vlogTrace, vlogTrace, vlogWarning, vlogWarning, vlogWarning, vlogWarning

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Detail

CLASS_VERSION

public static final java.lang.String CLASS_VERSION

Class version string

See Also:

Constant Field Values

mC2CTools

protected C2CTools mC2CTools

Constructor Detail

C2CStartNewCall

public C2CStartNewCall()

Method Detail

getC2CTools

public C2CTools getC2CTools()

Returns a reference to the click to connect tools component

Returns:

getC2CTools

setC2CTools

public void setC2CTools(C2CTools pTools)

initChangeState

protected void initChangeState(java.lang.String pEnvironmentChangeKey,
                               java.util.Map pInputParameters,
                               TicketDispositionOptions pTicketDispositionOptions,
                               boolean pDoWarnings)
                        throws EnvironmentException

Extends the superclass to create the C2CRequestData object, using the user telephone number supplied as an input parameter, and adds it as an input parameter in the change state.

Overrides:

initChangeState in class EnvironmentChangeFormHandler

Throws:

EnvironmentException

See Also:

C2CConstants.ENV_CHG_START_NEW_C2C_CALL_C2CREQUESTDATA_PARAM, C2CTools.createClickToCallRequestData(String)