|
Class Summary |
| AuthenticationServlet |
This servlet will auto-login the username provided with the
C2CRequestData. |
| C2CEnvironmentInitialization |
This servlet triggers the initialization of the
agent's environment based on the C2CRequestData. |
| C2CRequestData |
This class is used to hold reference data for a click to connect
operation. |
| C2CRequestInitialization |
This servlet checks for the C2C initialization parameter on
the request and if found, initializes a new C2CRequestData object
and attaches it to the session object. |
| C2CServiceEnvironmentMonitor |
This environment monitor generates change details when a new click to connect
request is received. |
| C2CStartNewCall |
The form handler is used to handle requests generated from the
start c2c call gesture. |
| C2CTools |
This class contains helper API used for managing
click to connect operations in Service applications. |
| C2CWebServiceManager |
Manages calling a parser which will call and parse the eStara web service API for live call data. |
| C2CWebServiceParser |
This class deals with making a call to the eStara webService API and parsing
the XML into a bean which is returned. |
| C2CWebServiceResponse |
Object to hold the information retrieved from the eStara API for cross-channel data passing. |
| LandingPage |
This class defines a landing page for a
C2C Request. |
| LandingPageHandler |
Abstract class used to create a LandingPageHandler that can be configured
on the LandingPageManager. |
| LandingPageManager |
This component executes the configured LandingPageHandlers to generate
a LandingPage. |
| URIMatchLandingPageHandler |
Generates a LandingPage when the C2C Referrer URL starts with any of the
values configured by the uriMatches property. |