A B C D E F G H I K L M N O P Q R S T U V W _

A

accept(RepositoryItem, String, TicketingManager) - Method in interface atg.svc.ui.formhandlers.ActivityFilter
Return true to accept activity, false to reject
accept(RepositoryItem, String, TicketingManager) - Method in class atg.svc.ui.formhandlers.CategoryActivityFilter
 
accept(RepositoryItem, String, TicketingManager) - Method in class atg.svc.ui.formhandlers.DefaultActivityFilter
 
AccessRightCache - Class in atg.svc.repository.service
 
AccessRightCache() - Constructor for class atg.svc.repository.service.AccessRightCache
 
ACCOUNT_TAB_ID - Static variable in class atg.svc.repository.service.SelfServiceUIService
 
ACTIVE_CONSTRAINTS - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Key for saving active constraints in window state
ACTIVE_CUSTOMER_PROFILE_COMPONENT_PATH - Static variable in class atg.svc.agent.environment.ServiceEnvironmentMonitor
The active customer profile component path
ACTIVE_TICKET_HOLDER_COMPONENT_PATH - Static variable in class atg.svc.agent.environment.ServiceEnvironmentMonitor
ticket holder component path
ActivityDetailFormHandler - Class in atg.svc.ui.formhandlers
Form handler to manage ticket activities.
ActivityDetailFormHandler() - Constructor for class atg.svc.ui.formhandlers.ActivityDetailFormHandler
 
ActivityFilter - Interface in atg.svc.ui.formhandlers
Interface for objects that filter activities
ActivityFilters - Class in atg.svc.ui.formhandlers
Contains activity filter configuration for use by UI (JSP) and TicketActivityListFormHandler.
ActivityFilters() - Constructor for class atg.svc.ui.formhandlers.ActivityFilters
 
AD_HOC_QUERY_ID - Static variable in class atg.svc.ui.formhandlers.SearchFormHandler
 
addActivityNote(RepositoryItem, RepositoryItem, String, String, RepositoryItem, boolean, boolean) - Method in class atg.svc.agent.ticketing.TicketingTools
Either sets the work note properties of the given activity or creates a new callNoteActivity and adds it to the ticket.
addChangeActiveProfileDetail(String, EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentTools
Adds a EnvironmentChangeDetail to the EnvironmentChangeState that indicates a change to the active profile item.
addChangeActiveTicketDetail(String, EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentTools
Adds a EnvironmentChangeDetail to the EnvironmentChangeState that indicates a change to the active ticket item.
addChangeDetail(EnvironmentChangeDetail) - Method in class atg.svc.agent.environment.EnvironmentChangeState
Adds a new EnvironmentChangeDetail.
addCurrentUser(List) - Static method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
Adds fake user with ID='%' to the collection of users Used to display "Current User" value in user constraint editors
addDateCreatedMinPredicate(Date) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
addDateModifiedMinPredicate(Date) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
addExternalServiceSegment(String) - Method in class atg.svc.repository.service.SegmentService
Adds a new segment to the list of internal service segments.
addFilterCriteria(String, FilterBase) - Method in class atg.svc.ui.treetable.FilterState
 
addInternalServiceSegment(String) - Method in class atg.svc.repository.service.SegmentService
Adds a new segment to the list of internal service segments.
addKey(Object) - Method in class atg.svc.ui.treetable.KeyHolderState
 
addNewActiveProfileDetail(String, EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentTools
Adds an EnvironmentChangeDetail for a new active customer profile change.
addNewActiveTicketDetail(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentTools
Adds a EnvironmentChangeDetail to the EnvironmentChangeState that indicates a new ticket ticket item.
addPredicateToSearch(SearchService, KnowledgeQueryContext, KnowledgeQueryAttrDescription) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateCollector
Factory method.
addResearchSessionActivity(String, String, Profile) - Method in class atg.svc.repository.service.SessionService
Creates and saves a new researchSessionActivity repository item and adds the activity to the ticket.
addSortCriteria(String, SortBase) - Method in class atg.svc.ui.treetable.SortState
 
addStateData(Object, Object) - Method in class atg.svc.agent.environment.CallState
Adds the extra data object keyed by the given object
addStateData(Object, Object) - Method in class atg.svc.agent.environment.EnvironmentChangeState
Adds the extra data object keyed by the given object
addStatusForTaskElementId(String, String, SolutionStatus) - Method in class atg.svc.repository.service.SolutionStatusService
Adds a solution status task definition for workflow name and task element id.
addTopic(String, Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Adds a topic to a solution given the id of a topic.
addTopic(String, Solution) - Method in class atg.svc.repository.service.SolutionService
Adds a topic to a solution.
addWarning(String) - Method in class atg.svc.agent.environment.EnvironmentChangeState
Adds a new warning to the list of warnings in the state
addWarnings(List) - Method in class atg.svc.agent.environment.EnvironmentChangeState
Adds a list of warnings to the warnings in the state
addWebEscalationActivity(String, String, Profile) - Method in class atg.svc.repository.service.SessionService
Creates and saves a new webEscalationActivity repository item and adds the activity to the ticket.
addWorkNote(RepositoryItem, String, String, RepositoryItem, boolean) - Method in class atg.svc.agent.ticketing.TicketingTools
Adds a work note to the ticket.
ADMIN_LOGIN_RIGHT - Static variable in class atg.svc.repository.service.SecurityUIService
 
afterCheck() - Method in class atg.svc.ui.treetable.StateContainer
 
afterCheckAll(List) - Method in class atg.svc.ui.treetable.StateContainer
 
afterCheckMerge(Collection) - Method in class atg.svc.ui.treetable.StateContainer
 
afterDelete(String, int) - Method in class atg.svc.ui.treetable.StateContainer
 
afterExpand(int) - Method in class atg.svc.ui.treetable.StateContainer
 
afterFilter(int) - Method in class atg.svc.ui.treetable.StateContainer
 
afterMove() - Method in class atg.svc.ui.treetable.StateContainer
 
afterNavigate() - Method in class atg.svc.ui.treetable.StateContainer
 
afterPage(int) - Method in class atg.svc.ui.treetable.StateContainer
 
afterRefresh(int) - Method in class atg.svc.ui.treetable.StateContainer
 
afterResolve(int) - Method in class atg.svc.ui.treetable.StateContainer
 
afterRestore(int) - Method in class atg.svc.ui.treetable.StateContainer
 
afterSelect() - Method in class atg.svc.ui.treetable.StateContainer
 
afterSort() - Method in class atg.svc.ui.treetable.StateContainer
 
AGENT_PROFILE_COMPONENT_PATH - Static variable in class atg.svc.agent.environment.EnvironmentTools
The agent profile component path
AGENT_PROFILE_COMPONENT_PATH - Static variable in class atg.svc.agent.environment.ServiceEnvironmentMonitor
The agent profile component path
AGENT_USER_TYPE - Static variable in class atg.svc.repository.service.SecurityUIService
 
AGENTRESOURCES - Static variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Resources file
agentSearchAllTicket(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.AgentTicketsSearchFormHandler
 
AgentTicketsSearchFormHandler - Class in atg.svc.ui.formhandlers
Performs search for tickets for a particular Agent - for the "My Tickets" section of the site.
AgentTicketsSearchFormHandler() - Constructor for class atg.svc.ui.formhandlers.AgentTicketsSearchFormHandler
 
AgentUserChooserFormHandler - Class in atg.svc.ui.formhandlers
Use in Agent Chooser TreeTable component as data retrieval, tree expansion, selection by delegating.
AgentUserChooserFormHandler() - Constructor for class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
 
AGENTUSERRESOURCES - Static variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
AltColor - Class in atg.svc.ui.util
The AltColor conditionally servlet renders one of its parameters based on whether the value of its value parameter is odd or even.
AltColor() - Constructor for class atg.svc.ui.util.AltColor
 
ANS_OPTION - Static variable in class atg.svc.repository.service.SiteService
 
applyActiveCustomerChangeDetail(EnvironmentChangeDetail, EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Applies the change to the current active customer based on the change detail.
applyActiveTicketChangeDetail(EnvironmentChangeDetail, EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Applies the change to the active ticket.
applyChanges(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentMonitor
This method is called back to apply the changes detailed in the state.
applyChanges(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentTools
Calls each EnvironmentMonitor to apply the change details in the EnvironmentChangeState
applyChanges(EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Applies changes to the environment based on the details in the environment change state.
applyChanges(EnvironmentChangeState) - Method in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
Noop impl
applyLandingPage(C2CRequestData) - Method in class atg.svc.clicktoconnect.LandingPageManager
Calls each configured LandingPageHandler is succession until a LandingPage object is returned.
applyLandingPageToFramework(LandingPage) - Method in class atg.svc.clicktoconnect.LandingPageManager
Applies the landing page to the framework environment.
approveProject(Project, ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
Approve the given project
approveProject(Project, String, ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
Approve the given project for the specified target
approveProjectForAllTargets(Project, ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
Approve the given project for all targets
ASCENDING - Static variable in class atg.svc.ui.treetable.SortBase
 
assembleQueryFromParamMap() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
assembleQueryFromParamMap() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
assembleSearchResults(RepositoryItem[]) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
assembleSearchResults(RepositoryItem[]) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
assembleSearchResults(RepositoryItem[]) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
assembleSearchResults(RepositoryItem[]) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
assembleSearchResults(RepositoryItem[]) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
assembleSearchResults(RepositoryItem[]) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
AsyncSolutionScoringService - Class in atg.svc.repository.service
Queues solution scoring changes to a separate thread so solution scores and the view count, use count and hot use count are updated asynchronously.
AsyncSolutionScoringService() - Constructor for class atg.svc.repository.service.AsyncSolutionScoringService
 
atg.svc.exception - package atg.svc.exception
 
atg.svc.repository.beans.methods - package atg.svc.repository.beans.methods
 
atg.svc.repository.service.exception - package atg.svc.repository.service.exception
 
atg.svc.transaction - package atg.svc.transaction
 
atg.svc.transaction.exception - package atg.svc.transaction.exception
 
atg.svc.ui.formhandlers - package atg.svc.ui.formhandlers
 
atg.svc.ui.treetable - package atg.svc.ui.treetable
 
atg.svc.workflow.process.action - package atg.svc.workflow.process.action
 
ATTRIBUTE_SUFFIX - Static variable in class atg.svc.ui.treetable.View
 
ATTRIBUTES - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
AUDIENCE - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
AuthenticationServlet - Class in atg.svc.clicktoconnect
This servlet will auto-login the username provided with the C2CRequestData.
AuthenticationServlet() - Constructor for class atg.svc.clicktoconnect.AuthenticationServlet
 
AUTHOR - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 

B

BaseMethods - Class in atg.svc.repository.beans.methods
Base class for extension methods class that handles all the dirty work of getting access to the business components since the path to the business components cannot be configured on these non-nucleus components they have to be configured here.
BaseMethods() - Constructor for class atg.svc.repository.beans.methods.BaseMethods
 
BaseService - Class in atg.svc.repository.service
Base service for business logic classes.
BaseService() - Constructor for class atg.svc.repository.service.BaseService
 
beforeCheck(Object) - Method in class atg.svc.ui.treetable.StateContainer
 
beforeCheckAll() - Method in class atg.svc.ui.treetable.StateContainer
 
beforeCheckMerge(Collection) - Method in class atg.svc.ui.treetable.StateContainer
 
beforeDelete() - Method in class atg.svc.ui.treetable.StateContainer
 
beforeExpand(Object) - Method in class atg.svc.ui.treetable.StateContainer
 
beforeFilter(String, Object) - Method in class atg.svc.ui.treetable.StateContainer
 
beforeMove() - Method in class atg.svc.ui.treetable.StateContainer
 
beforeNavigate(Object) - Method in class atg.svc.ui.treetable.StateContainer
 
beforePage(String) - Method in class atg.svc.ui.treetable.StateContainer
 
beforeRefresh() - Method in class atg.svc.ui.treetable.StateContainer
 
beforeResolve() - Method in class atg.svc.ui.treetable.StateContainer
 
beforeRestore() - Method in class atg.svc.ui.treetable.StateContainer
 
beforeSelect(Object) - Method in class atg.svc.ui.treetable.StateContainer
 
beforeSort(String) - Method in class atg.svc.ui.treetable.StateContainer
 
BEST_BET - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
BOOL_TYPE - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryTypeEnum
Boolean type
BROWSE_TAB_ID - Static variable in class atg.svc.repository.service.SelfServiceUIService
 
buildCustomerSearchQuery(Map) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
buildListPredicate(KnowledgeQuerySubtypeEnum, String, KnowledgeQueryPredicateOperator, List, QueryService) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
buildPredicates(SolutionSearchFormHandler) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
Returns a list of newly constructed query predicate beans.
buildSortDirectives(Map) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
buildSortDirectives() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
buildSortDirectives() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
buildSortDirectives() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 

C

C2CConstants - Interface in atg.svc.clicktoconnect
Constants file for click to connect static definitions.
C2CEnvironmentInitialization - Class in atg.svc.clicktoconnect
This servlet triggers the initialization of the agent's environment based on the C2CRequestData.
C2CEnvironmentInitialization() - Constructor for class atg.svc.clicktoconnect.C2CEnvironmentInitialization
 
C2CException - Exception in atg.svc.clicktoconnect
 
C2CException() - Constructor for exception atg.svc.clicktoconnect.C2CException
Constructs a new C2CException.
C2CException(String) - Constructor for exception atg.svc.clicktoconnect.C2CException
Constructs a new C2CException with the given explanation.
C2CException(Throwable) - Constructor for exception atg.svc.clicktoconnect.C2CException
Constructs a new C2CException.
C2CException(String, Throwable) - Constructor for exception atg.svc.clicktoconnect.C2CException
Constructs a new C2CException with the given explanation.
C2CRequestData - Class in atg.svc.clicktoconnect
This class is used to hold reference data for a click to connect operation.
C2CRequestData() - Constructor for class atg.svc.clicktoconnect.C2CRequestData
 
C2CREQUESTDATA_CALLSTATE_KEY - Static variable in interface atg.svc.clicktoconnect.C2CConstants
Key for saving the C2CRequestData in the current call state's extra data map
C2CRequestInitialization - Class in atg.svc.clicktoconnect
This servlet checks for the C2C initialization parameter on the request and if found, initializes a new C2CRequestData object and attaches it to the session object.
C2CRequestInitialization() - Constructor for class atg.svc.clicktoconnect.C2CRequestInitialization
 
C2CServiceEnvironmentMonitor - Class in atg.svc.clicktoconnect
This environment monitor generates change details when a new click to connect request is received.
C2CServiceEnvironmentMonitor() - Constructor for class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
 
C2CStartNewCall - Class in atg.svc.clicktoconnect
The form handler is used to handle requests generated from the start c2c call gesture.
C2CStartNewCall() - Constructor for class atg.svc.clicktoconnect.C2CStartNewCall
 
C2CTools - Class in atg.svc.clicktoconnect
This class contains helper API used for managing click to connect operations in Service applications.
C2CTools() - Constructor for class atg.svc.clicktoconnect.C2CTools
 
C2CWebServiceManager - Class in atg.svc.clicktoconnect
Manages calling a parser which will call and parse the eStara web service API for live call data.
C2CWebServiceManager() - Constructor for class atg.svc.clicktoconnect.C2CWebServiceManager
Constructs an instance of C2CWebServiceManager
C2CWebServiceParser - Class in atg.svc.clicktoconnect
This class deals with making a call to the eStara webService API and parsing the XML into a bean which is returned.
C2CWebServiceParser() - Constructor for class atg.svc.clicktoconnect.C2CWebServiceParser
Constructs an instance of C2CWebServiceParser
C2CWebServiceResponse - Class in atg.svc.clicktoconnect
Object to hold the information retrieved from the eStara API for cross-channel data passing.
C2CWebServiceResponse() - Constructor for class atg.svc.clicktoconnect.C2CWebServiceResponse
Constructs an instance of C2CWebServiceResponse
CALL_STATE_COMPONENT_PATH - Static variable in class atg.svc.agent.environment.EnvironmentTools
The call state component path
CALL_STATE_COMPONENT_PATH - Static variable in class atg.svc.agent.environment.ServiceEnvironmentMonitor
The call state component path
CallState - Class in atg.svc.agent.environment
Maintains state information for an agent's current active call.
CallState() - Constructor for class atg.svc.agent.environment.CallState
 
callWebService(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceManager
Calls a parser which will call and parse the data from the eStara web service API.
CategoryActivityFilter - Class in atg.svc.ui.formhandlers
An ActivityFilter that groups one or more actual activity types into a category that appears in the Activites filter selector.
CategoryActivityFilter() - Constructor for class atg.svc.ui.formhandlers.CategoryActivityFilter
 
CELL_ITEM_TYPE - Static variable in class atg.svc.repository.service.UIService
 
changeActiveTicket(String, String, TicketDispositionOptions) - Method in class atg.svc.agent.environment.EnvironmentTools
Changes the environment's active ticket to the given ticket
changeEnvironment(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Applies the changes to the environment.
changeNewActiveTicket(String) - Method in class atg.svc.agent.environment.EnvironmentTools
Changes the environment's active ticket to a new ticket
ChangeSolutionStatus - Class in atg.svc.workflow.process.action
Deprecated. This action is deprecated. It has been replaced by SolutionNextStepAction. Existing 2007.1 workflows still reference this action so the action cannot be deleted. However, the action is now a no-op. For 2007.1 workflows, this status is changed in atg.svc.publishing.service.SvcPublishingServiceImpl#changeSolutionStatus() just before the outcome is fired. Its fired there instead of here because the status must be changed before the solution asset is checked in. The ChangeSolutionStatus in 2007.1 was called after the solution asset was checked in. However, in 2008.1, the status is a property of the Solution item. The Solution item (i.e. solution asset) cannot be edited after the check-in so the ChangeSolutionStaus is a no-op and the status is changed before the outcome is actually fired.
ChangeSolutionStatus() - Constructor for class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated.  
changeSolutionStatus(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
Calls #markSolutionExternalVisibility(String, int, boolean) for each solution in the current process context
ChangeSolutionStatusConfiguration - Class in atg.svc.workflow.process.action
 
ChangeSolutionStatusConfiguration() - Constructor for class atg.svc.workflow.process.action.ChangeSolutionStatusConfiguration
 
changeUser(RepositoryItem, Profile) - Method in class atg.svc.agent.environment.EnvironmentTools
This method loads a new customer profile into the customer profile object.
changeUser(String, Profile) - Method in class atg.svc.agent.environment.EnvironmentTools
Loads a new profile into the customer profile object.
CHAT_TAB_ID - Static variable in class atg.svc.repository.service.UIService
 
check(Object) - Method in interface atg.svc.ui.treetable.Checkable
 
check(Parameters, StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
CHECK - Static variable in interface atg.svc.ui.treetable.Operation
 
CHECK_ALL - Static variable in interface atg.svc.ui.treetable.Operation
 
Checkable - Interface in atg.svc.ui.treetable
The Checkable interface allows implementations to support tree table checking.
checkAll() - Method in interface atg.svc.ui.treetable.Checkable
 
checkAll(StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
checkInProject(Project, ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
Checks in the given project
checkMaximumRecordLimit(Profile) - Method in class atg.svc.repository.service.RecentTicketsService
This method check for the maximum record limit for Recent Tickets for a particular user.
checkMaximumRecordLimit(String, RecentTickets) - Method in class atg.svc.repository.service.RecentTicketsService
This method check for the maximum record limit for Recent Tickets for a particular user and of ticket type.
checkMaximumRecordLimit(String, List) - Method in class atg.svc.repository.service.RecentTicketsService
This method check for the maximum record limit for Recent Tickets for a particular user.
checkMaximumRecordLimit(String) - Method in class atg.svc.repository.service.RecommendedReadingService
This method check for the maximum record limit for recommend reading for a particular user.
checkMerge(Collection) - Method in interface atg.svc.ui.treetable.Checkable
 
checkMerge(StateContainer, Collection) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
CheckState - Class in atg.svc.ui.treetable
The CheckState class manages the state of checked tree table items.
CheckState() - Constructor for class atg.svc.ui.treetable.CheckState
Creates and initializes an empty tree table check state object
ClaimSolutionTask - Class in atg.svc.workflow.process.action
This action when executed tries to assign the current task to user executing the workflow.
ClaimSolutionTask() - Constructor for class atg.svc.workflow.process.action.ClaimSolutionTask
 
CLASS_VERSION - Static variable in class atg.svc.agent.customer.CustomerPanelConfig
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.customer.CustomerProfileTools
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.environment.CallState
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.environment.EnvironmentChangeDetail
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.environment.EnvironmentChangeState
Class version string
CLASS_VERSION - Static variable in exception atg.svc.agent.environment.EnvironmentException
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.environment.EnvironmentMonitor
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.environment.EnvironmentTools
Class version string
CLASS_VERSION - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.ticketing.ServiceTicketDispositionMonitor
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.ticketing.TicketingTools
 
CLASS_VERSION - Static variable in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.agent.ui.tables.ColumnConfiguration
 
CLASS_VERSION - Static variable in class atg.svc.agent.ui.tables.GridConfiguration
 
CLASS_VERSION - Static variable in class atg.svc.agent.ui.tables.TableConfiguration
Class version string
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.AuthenticationServlet
Class version string
CLASS_VERSION - Static variable in interface atg.svc.clicktoconnect.C2CConstants
Class version string
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.C2CEnvironmentInitialization
Class version string
CLASS_VERSION - Static variable in exception atg.svc.clicktoconnect.C2CException
Class version string
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.C2CRequestData
Class version string
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.C2CRequestInitialization
Class version string
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
Class version string
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.C2CStartNewCall
Class version string
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.C2CTools
Class version string
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.C2CWebServiceManager
 
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.C2CWebServiceParser
 
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.LandingPage
Class version string
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.LandingPageHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.LandingPageManager
Class version string
CLASS_VERSION - Static variable in class atg.svc.clicktoconnect.URIMatchLandingPageHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.email.EmailLandingPage
Class version string
CLASS_VERSION - Static variable in exception atg.svc.exception.ServiceTagException
 
CLASS_VERSION - Static variable in class atg.svc.fragment.TransactionalFragment
Class version string
CLASS_VERSION - Static variable in class atg.svc.PublishingConfiguration
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.BaseMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.DefaultFieldValueMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.EnumeratedListValueMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.FieldDefinitionMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.FieldDefinitionTypeMetadataMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.ListFieldDefinitionMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.OptionMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.OrganizationValueMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.SegmentMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.SolutionClassMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.SolutionFieldMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.SolutionFieldValueMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.SolutionHomeMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.SolutionMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.SolutionRelevanceMethods
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.TransactionalFragmentFieldValueMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.UserFieldDefinitionMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.beans.methods.WindowAttributeMethods
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.AccessRightCache
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.AsyncSolutionScoringService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.BaseService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.CollectionRunner
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.Constants
 
CLASS_VERSION - Static variable in exception atg.svc.repository.service.exception.DuplicateRecordException
Class version string
CLASS_VERSION - Static variable in exception atg.svc.repository.service.exception.DuplicateTopicException
Class version string
CLASS_VERSION - Static variable in exception atg.svc.repository.service.exception.DuplicateTopicSetException
Class version string
CLASS_VERSION - Static variable in exception atg.svc.repository.service.exception.InvalidPathTopicException
Class version string
CLASS_VERSION - Static variable in exception atg.svc.repository.service.exception.MissingRequiredPropertyException
Class version string
CLASS_VERSION - Static variable in exception atg.svc.repository.service.exception.ObjectException
Class version string
CLASS_VERSION - Static variable in exception atg.svc.repository.service.exception.ObjectNotFoundException
Class version string
CLASS_VERSION - Static variable in exception atg.svc.repository.service.exception.PersistenceException
Class version string
CLASS_VERSION - Static variable in exception atg.svc.repository.service.exception.ReferentialIntegrityException
Class version string
CLASS_VERSION - Static variable in exception atg.svc.repository.service.exception.TopicNotFoundException
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.FavoriteQueryService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.FavoritesService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.FrameworkBaseService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.HotSolutionsUpdateService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.InitialService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.IntrinsicFieldName
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.KnowledgeBaseService
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.KnowledgeSessionUpdate
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.LogicalOrganizationService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.OrganizationValueService
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.ProfileService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.QOAAService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.QueryService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.RecentTicketsService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.RecommendedAnswerService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.RecommendedReadingService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.RepositoryService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.SecurityUIService
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.SegmentedOptionService
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.SegmentService
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.SelfServiceSolutionScoringService
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.SelfServiceUIService
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.ServiceConstants
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.ServiceFactory
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.SessionService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.SharedService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.SiteService
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.SolutionMetadataService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.SolutionRedirectService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.SolutionRelevanceCountUpdate
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.SolutionScoringService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.SolutionService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.SolutionStatusService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.SpellingDictionaryService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.StateHolderService
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.TopicServiceImpl
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.TransactionalFragmentService
Class version string
CLASS_VERSION - Static variable in class atg.svc.repository.service.UIService
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.UserOptionsService
 
CLASS_VERSION - Static variable in class atg.svc.repository.service.ViewedAnswerService
Class version string
CLASS_VERSION - Static variable in class atg.svc.self.ui.SelfServiceUIConfiguration
Class version string
CLASS_VERSION - Static variable in class atg.svc.SiteConfiguration
 
CLASS_VERSION - Static variable in exception atg.svc.transaction.exception.TransactionException
Class version string
CLASS_VERSION - Static variable in interface atg.svc.transaction.TransactionRunner
Class version string
CLASS_VERSION - Static variable in class atg.svc.transaction.TransactionService
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.CommonUIConfiguration
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.ActivityDetailFormHandler
Class version string
CLASS_VERSION - Static variable in interface atg.svc.ui.formhandlers.ActivityFilter
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.ActivityFilters
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.AgentTicketsSearchFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.CategoryActivityFilter
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.DefaultActivityFilter
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.FavoritesFormHandler
Class version string
CLASS_VERSION - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.FrameworkProfileFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.GroupUserChooserListFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateCollector
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.KnowledgeQuerySubtypeEnum
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryTypeEnum
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.MapTagConverter
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.OrgChooserNoDeleteFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.RatingFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.SearchFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.ServiceFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.SolutionFieldsDecoder
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.TicketingFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.TicketSearchFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.ToolbarFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.TopicTreeFormHandler
Class version string
CLASS_VERSION - Static variable in interface atg.svc.ui.formhandlers.TreeTableEventFormHandler
Class version string
CLASS_VERSION - Static variable in interface atg.svc.ui.formhandlers.TreeTableFormHandler
Class version string
CLASS_VERSION - Static variable in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.UserChooserFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.UserChooserListFormHandler
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
CLASS_VERSION - Static variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Class version string
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Checkable
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.CheckState
 
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Deletable
Class version string
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Expandable
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.ExpandInfo
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.ExpandState
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Filterable
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.FilterBase
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.FilterDefinition
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.FilterExpression
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.FilterState
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.ImplementationWrapper
 
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Keyable
Class version string
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.KeyHolder
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.KeyHolderState
 
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Listable
Class version string
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Movable
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.MoveInfo
 
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Navigable
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.NavigateInfo
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.NavigateState
 
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Operation
Class version string
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Pageable
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.PageState
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.Parameters
 
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.PartialSelectable
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.ReferenceImplementation
 
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Resolvable
Class version string
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Selectable
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.SelectState
 
CLASS_VERSION - Static variable in interface atg.svc.ui.treetable.Sortable
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.SortBase
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.SortDefinition
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.SortExpression
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.SortState
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.StateContainer
 
CLASS_VERSION - Static variable in class atg.svc.ui.treetable.View
 
CLASS_VERSION - Static variable in class atg.svc.ui.util.AltColor
Class version string
CLASS_VERSION - Static variable in class atg.svc.ui.util.PropertyFormatter
 
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated. Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.ChangeSolutionStatusConfiguration
Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.ClaimSolutionTask
Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.CompleteAndCreateProjectForProcess
Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.CompleteAndCreateProjectForProcessConfiguration
Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated. Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployedConfiguration
Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated. Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployedConfiguration
Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.ServiceWorkflowAction
Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.SolutionNextStepAction
Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.SolutionNextStepActionConfiguration
Class version string
CLASS_VERSION - Static variable in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
Class version string
clearAppliedFilter() - Method in class atg.svc.ui.treetable.FilterState
 
clearAppliedSort() - Method in class atg.svc.ui.treetable.SortState
 
clearAttributes() - Method in class atg.svc.repository.service.StateHolderService
Clears all window attributes with current window ID.
clearAttributes(HttpSession) - Method in class atg.svc.repository.service.StateHolderService
Clears all window attributes with given window ID.
clearAttributesOnTimeout(String) - Method in class atg.svc.repository.service.StateHolderService
Deletes all window attributes when the specified HTTP session times out.
clearCachedAllInternalAudiences() - Method in class atg.svc.repository.service.OrganizationValueService
 
clearCachedAllOwningGroups() - Method in class atg.svc.repository.service.OrganizationValueService
 
clearFilterCriteria() - Method in class atg.svc.ui.treetable.FilterState
 
clearKeys() - Method in class atg.svc.ui.treetable.KeyHolderState
 
clearProfile() - Method in class atg.svc.repository.service.ProfileService
Clears all Service-related profile attributes including problems, knowledge sessions and all favorite queries.
clearProfile(String) - Method in class atg.svc.repository.service.ProfileService
Clears all Service-related profile attributes including problems, knowledge sessions and all favorite queries.
clearSolutionExternalAudience(Solution) - Method in class atg.svc.repository.service.SolutionService
Clears the all of the segments from the Solution's external audience property.
clearSortCriteria() - Method in class atg.svc.ui.treetable.SortState
 
CLICKTOCALL_INITIALIZE_PARAMETER_NAME - Static variable in interface atg.svc.clicktoconnect.C2CConstants
the name of the request parameter name that triggers the initialization of click to call
close(RepositoryItem, RepositoryItem, String, String, String) - Method in class atg.svc.agent.ticketing.TicketingTools
Closes a ticket.
CLOSEASDUP_TICKETID - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
parameter name used for the close as duplicate ticket id
collateItems(List) - Method in class atg.svc.ui.treetable.View
 
CollectionRunner - Class in atg.svc.repository.service
Callback interface used for run a method within a transaction that operates on a collection of objects.
CollectionRunner(Collection) - Constructor for class atg.svc.repository.service.CollectionRunner
Creates a save runner with a collection of objects to save.
collectPredicates(SearchService, SearchBaseFormHandler) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateCollector
collects query Predicates and adds them to search context
ColumnConfiguration - Class in atg.svc.agent.ui.tables
The ColumnConfiguration class manages column configuration for an instance of a UI grid.
ColumnConfiguration() - Constructor for class atg.svc.agent.ui.tables.ColumnConfiguration
 
COMMA - Static variable in class atg.svc.repository.service.SiteService
 
COMMERCE_TAB_ID - Static variable in class atg.svc.repository.service.UIService
 
CommonUIConfiguration - Class in atg.svc.ui
This class is a nucleus component for defining generic UI configuration properties such as the context root
CommonUIConfiguration() - Constructor for class atg.svc.ui.CommonUIConfiguration
 
compare(Object, Object) - Method in class atg.svc.repository.service.TransactionalFragmentService.TransactionalFragmentComparator
Compares two transactional fragments (TF) by their display names ignoring case.
compare(Object, Object) - Method in class atg.svc.ui.treetable.ReferenceImplementation.ItemComparator
Compares two table component items.
compareHash(C2CRequestData) - Method in class atg.svc.clicktoconnect.C2CTools
Checks that the hash from the request matches the hash generated from the data on the request.
CompleteAndCreateProjectForProcess - Class in atg.svc.workflow.process.action
 
CompleteAndCreateProjectForProcess() - Constructor for class atg.svc.workflow.process.action.CompleteAndCreateProjectForProcess
 
completeAndCreateProjectForProcess(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
CompleteAndCreateProjectForProcessConfiguration - Class in atg.svc.workflow.process.action
 
CompleteAndCreateProjectForProcessConfiguration() - Constructor for class atg.svc.workflow.process.action.CompleteAndCreateProjectForProcessConfiguration
 
COMPONENT_PATH - Static variable in class atg.svc.repository.service.StateHolderService
State Holder Service Component
computeHash(String) - Method in class atg.svc.clicktoconnect.C2CTools
Computes a hash from a string.
computeHotScore(SolutionRelevance) - Method in class atg.svc.repository.service.SolutionScoringService
Computes the hot solution score, but does not update the SolutionRelevance item
computeHotUseCount(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
computeQOAAScore(SolutionRelevance) - Method in class atg.svc.repository.service.SolutionScoringService
Computes the hot solution score, but does not update the SolutionRelevance item
computeScore(SolutionRelevance) - Method in class atg.svc.repository.service.SolutionScoringService
Computes the hot, top and qoaa scores and updates those scores in the SolutionRelevance item
computeTitle(Solution) - Method in class atg.svc.repository.service.SolutionService
Computes the title for the given Solution.
computeTopScore(SolutionRelevance) - Method in class atg.svc.repository.service.SolutionScoringService
Computes the hot solution score, but does not update the SolutionRelevance item
configure(Object) - Method in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated. Configures the action using the given configuration object.
configure(Object) - Method in class atg.svc.workflow.process.action.ClaimSolutionTask
Configures the action using the given configuration object.
configure(Object) - Method in class atg.svc.workflow.process.action.CompleteAndCreateProjectForProcess
Configures the action using the given configuration object.
configure(Object) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated. Configures the action using the given configuration object.
configure(Object) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated. Configures the action using the given configuration object.
configure(Object) - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
Configures the action using the given configuration object.
configure(Object) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
Configures the action using the given configuration object.
Constants - Class in atg.svc.repository.service
Constants
Constants() - Constructor for class atg.svc.repository.service.Constants
 
CONSTRAINT_LANGUAGE - Static variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
CONSTRAINT_SELFSERVICE_AUDIENCE - Static variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
CONSTRAINT_STATE_ACTIVE - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The constraint is active
CONSTRAINT_STATE_INACTIVE - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The constraint was formerly active, but is now inactive
CONSTRAINT_STATE_UNINITIALIZED - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The constraint has never been active or inactive
CONSTRAINT_TYPE_CREATION_DATE - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Used by the UI to get type codes
CONSTRAINT_TYPE_FAVORITE_QUERY - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
CONSTRAINT_TYPE_FORMAT - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
CONSTRAINT_TYPE_KEYWORD - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
CONSTRAINT_TYPE_LAST_MODIFIED_DATE - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
CONSTRAINT_TYPE_QUERY_LANGUAGE - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
CONSTRAINT_TYPE_RESULT_LANGUAGE - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
CONSTRAINT_TYPE_TOPIC - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
containsKey(Object) - Method in class atg.svc.repository.service.SegmentedOptionService.LazySegmentedOptionsMap
Returns true if this map contains a mapping for the specified key.
containsKey(Object) - Method in class atg.svc.repository.service.SiteService.LazyOptionsMap
Returns true if this map contains a mapping for the specified key.
containsKey(Object) - Method in class atg.svc.repository.service.UserOptionsService.LazyUserOptionsMap
Returns true if this map contains a mapping for the specified key.
CONTENT_ITEM_TYPE - Static variable in class atg.svc.repository.service.UIService
 
CONTEXTITEMS_PROPERTY_STRING - Static variable in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated. property name: processInstance.contextItemReferences
CONTEXTITEMS_PROPERTY_STRING - Static variable in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated. property name: processInstance.contextItemReferences
CONTEXTITEMS_PROPERTY_STRING - Static variable in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated. property name: processInstance.contextItemReferences
CONTEXTITEMS_PROPERTY_STRING - Static variable in class atg.svc.workflow.process.action.SolutionNextStepAction
property name: processInstance.contextItemReferences
CONTRIBUTE_TAB_ID - Static variable in class atg.svc.repository.service.UIService
 
convertStringToStringArray(String[]) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
convert a scaler to an array property
copyBaseAttributes(FrameworkObject, FrameworkObject) - Method in class atg.svc.repository.service.UIService
Copies attributes shared by all framework objects from source to target.
copyCellDefinitionAttributes(CellDefinition, CellDefinition) - Method in class atg.svc.repository.service.UIService
Copies attributes from source to target.
copyContentDefinitionAttributes(ContentDefinition, ContentDefinition) - Method in class atg.svc.repository.service.UIService
Copies attributes from source to target.
copyFrameworkDefinitionAttributes(FrameworkDefinition, FrameworkDefinition) - Method in class atg.svc.repository.service.UIService
Copies attributes from source to target.
copyPanelDefinitionAttributes(PanelDefinition, PanelDefinition) - Method in class atg.svc.repository.service.UIService
Copies attributes from source to target.
copyPanelStackDefinitionAttributes(PanelStackDefinition, PanelStackDefinition, boolean) - Method in class atg.svc.repository.service.UIService
Copies attributes from source to target.
copySavedQuery(KnowledgeQuery, SearchService) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateCollector
 
copySegment(String, String, String) - Method in class atg.svc.repository.service.UIService
Copies all of the framework objects belonging to the target segment to equivalent objects in the destination segment.
copySkinDefinitionAttributes(SkinDefinition, SkinDefinition) - Method in class atg.svc.repository.service.UIService
Copies attributes from source to target.
copySolution(Solution) - Method in class atg.svc.repository.service.SolutionService
Copies the data from the given Solution into a brand new Solution.
copyTabDefinitionAttributes(TabDefinition, TabDefinition) - Method in class atg.svc.repository.service.UIService
Copies attributes from source to target.
copyTemplateDefinitionAttributes(TemplateDefinition, TemplateDefinition) - Method in class atg.svc.repository.service.UIService
Copies attributes from source to target.
copyTo(SolutionField) - Method in interface atg.svc.repository.beans.SolutionField
Copies the property values of this instance to another instance of the same data type.
copyTo(SolutionFieldValue) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Copies the property values of this instance to another instance of the same data type.
copyTo(SolutionRedirect) - Method in interface atg.svc.repository.beans.SolutionRedirect
Copies the property values of this instance to another instance of the same data type.
copyTo(SolutionRelevance) - Method in interface atg.svc.repository.beans.SolutionRelevance
Copies the property values of this instance to another instance of the same data type.
copyTo(SolutionStatus) - Method in interface atg.svc.repository.beans.SolutionStatus
Copies the property values of this instance to another instance of the same data type.
copyTo(SolutionStatusTaskDefn) - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
Copies the property values of this instance to another instance of the same data type.
copyTo(SpellingDictionary) - Method in interface atg.svc.repository.beans.SpellingDictionary
Copies the property values of this instance to another instance of the same data type.
copyTo(StatementFieldDefinition) - Method in interface atg.svc.repository.beans.StatementFieldDefinition
Copies the property values of this instance to another instance of the same data type.
copyTo(TextFieldDefinition) - Method in interface atg.svc.repository.beans.TextFieldDefinition
Copies the property values of this instance to another instance of the same data type.
copyTo(TransactionalFragmentFieldDefinition) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinition
Copies the property values of this instance to another instance of the same data type.
copyTo(TransactionalFragmentFieldValue) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
Copies the property values of this instance to another instance of the same data type.
copyTo(TransactionalFragmentParameter) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Copies the property values of this instance to another instance of the same data type.
copyTo(TransactionalFragmentParameterListValue) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValue
Copies the property values of this instance to another instance of the same data type.
copyTo(TransactionalFragmentParameterValue) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValue
Copies the property values of this instance to another instance of the same data type.
copyTo(UserFieldDefinition) - Method in interface atg.svc.repository.beans.UserFieldDefinition
Copies the property values of this instance to another instance of the same data type.
copyTo(UserOption) - Method in interface atg.svc.repository.beans.UserOption
Copies the property values of this instance to another instance of the same data type.
copyTo(ViewedAnswer) - Method in interface atg.svc.repository.beans.ViewedAnswer
Copies the property values of this instance to another instance of the same data type.
copyTo(WindowAttribute) - Method in interface atg.svc.repository.beans.WindowAttribute
Copies the property values of this instance to another instance of the same data type.
copyTransactionalFragmentFieldValue(TransactionalFragmentFieldValue) - Method in class atg.svc.repository.service.TransactionalFragmentService
Creates a new TransactionalFieldValue from an existing TransactionalFieldValue by creating new objects and filling them in with the data from the existing objects.
countByUseCount(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
counts solutions with useCount value same or greater than lowerUseCount and lower than upperUseCount
create() - Method in interface atg.svc.repository.beans.SolutionClassHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.SolutionClassHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.SolutionFieldHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.SolutionFieldHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.SolutionFieldValueHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.SolutionFieldValueHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.SolutionHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.SolutionHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.SolutionRedirectHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.SolutionRedirectHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.SolutionStatusHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.SolutionStatusHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefnHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefnHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.SpellingDictionaryHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.SpellingDictionaryHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.StatementFieldDefinitionHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.StatementFieldDefinitionHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.TextFieldDefinitionHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.TextFieldDefinitionHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinitionHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinitionHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValueHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValueHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValueHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValueHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValueHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValueHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.UserFieldDefinitionHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.UserFieldDefinitionHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.UserOptionHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.UserOptionHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.ViewedAnswerHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.ViewedAnswerHome
Returns a new instance with the repository id set to the given id.
create() - Method in interface atg.svc.repository.beans.WindowAttributeHome
Returns a new instance.
create(String) - Method in interface atg.svc.repository.beans.WindowAttributeHome
Returns a new instance with the repository id set to the given id.
create(String, String) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Creates a new solution relevance bean for the specified SolutionId and SolutionClassId Use save to persist the solution relevance object.
create(String) - Method in class atg.svc.repository.service.QOAAService
Creates a new QOAA bean for the specified solution.
create() - Method in class atg.svc.repository.service.SolutionMetadataService.BooleanFieldDefinitionFactory
 
create() - Method in class atg.svc.repository.service.SolutionMetadataService.DateFieldDefinitionFactory
 
create() - Method in class atg.svc.repository.service.SolutionMetadataService.DecimalFieldDefinitionFactory
 
create() - Method in interface atg.svc.repository.service.SolutionMetadataService.FieldDefinitionFactory
 
create() - Method in class atg.svc.repository.service.SolutionMetadataService.ListFieldDefinitionFactory
 
create() - Method in class atg.svc.repository.service.SolutionMetadataService.NumberFieldDefinitionFactory
 
create() - Method in class atg.svc.repository.service.SolutionMetadataService.OrganizationFieldDefinitionFactory
 
create() - Method in class atg.svc.repository.service.SolutionMetadataService.StatementFieldDefinitionFactory
 
create() - Method in class atg.svc.repository.service.SolutionMetadataService.TextFieldDefinitionFactory
 
create() - Method in class atg.svc.repository.service.SolutionMetadataService.TransactionalFragmentFieldDefinitionFactory
 
create() - Method in class atg.svc.repository.service.SolutionMetadataService.UserFieldDefinitionFactory
 
create(String) - Method in class atg.svc.repository.service.SolutionScoringService
Creates a new solution relevance bean for the specified solution.
create(Solution) - Method in class atg.svc.repository.service.SolutionScoringService
Creates a new solution relevance bean for the specified solution.
create(String, String) - Method in class atg.svc.repository.service.SolutionScoringService
Creates a new solution relevance bean for the specified solution.
createBooleanPredicate(String, KnowledgeQueryPredicatePredicateType, KnowledgeQueryPredicateOperator, Boolean) - Method in class atg.svc.repository.service.QueryService
Creates a predicate r2j bean for a boolean field.
createClickToCallRequestData(DynamoHttpServletRequest) - Method in class atg.svc.clicktoconnect.C2CTools
Initializes a new C2CRequestData data object from the given request
createClickToCallRequestData(String) - Method in class atg.svc.clicktoconnect.C2CTools
Creates the C2CRequestData.
createCustomFieldDefinition(FieldDefinitionType) - Method in class atg.svc.repository.service.SolutionMetadataService
Creates a custom field definition and sets the type, purpose, usage and editor accordingly.
createDatePredicate(String, KnowledgeQueryPredicatePredicateType, KnowledgeQueryPredicateOperator, Date) - Method in class atg.svc.repository.service.QueryService
Creates a predicate r2j bean for a timestamp field.
createDateRangePredicate(String, KnowledgeQueryPredicatePredicateType, KnowledgeQueryPredicateOperator, Date, Date) - Method in class atg.svc.repository.service.QueryService
Creates a range predicate r2j bean for a timestamp field.
createDefaultFieldValue(FieldDefinition, int, Object) - Method in class atg.svc.repository.service.SolutionMetadataService
Creates a single default value on a FieldDefinition and commits it to the repository.
createDictionary(String) - Method in class atg.svc.repository.service.SpellingDictionaryService
Creates a new bean for a SpellingDictionary
createEnumeratedListValue() - Method in class atg.svc.repository.service.SolutionMetadataService
Creates an enumerated list value object in the repository.
createEnumListPredicate(String, KnowledgeQueryPredicatePredicateType, KnowledgeQueryPredicateOperator, List) - Method in class atg.svc.repository.service.QueryService
Creates a predicate r2j bean for a list of enumerated list field valuess.
createEnvironmentChangeState() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns a new EnvironmentChangeState object
createFavoriteQuery() - Method in class atg.svc.repository.service.FavoriteQueryService
Creates a new transient FavoriteQuery repository bean.
createFavoriteQuery(String) - Method in class atg.svc.repository.service.FavoriteQueryService
Creates a new transient FavoriteQuery repository bean.
createFavorites() - Method in class atg.svc.repository.service.FavoritesService
Creates a new transient Favorites repository bean.
createFieldDefinition(FieldDefinitionType) - Method in class atg.svc.repository.service.SolutionMetadataService
Creates a new FieldDefinition repository object.
createKeywordPredicate(String, KnowledgeQueryPredicateOperator, String) - Method in class atg.svc.repository.service.QueryService
Creates a predicate r2j bean for a keyword expression.
createKeywordPredicates(String, String, String) - Method in class atg.svc.repository.service.QueryService
Creates up to 3 keyword predicates - one each of type anyOf, allOf and/or noneOf.
createKnowledgeSession() - Method in class atg.svc.repository.service.SessionService
Generally you should use newKnowledgeSession instead.
createLandingPage(C2CRequestData) - Method in class atg.svc.clicktoconnect.URIMatchLandingPageHandler
Returns the configured LandingPage
createNewClickToCallRequestData() - Method in class atg.svc.clicktoconnect.C2CTools
Creates a new instance of the C2CRequestData object.
createNewView(HttpServletRequest, Object, ImplementationWrapper) - Static method in class atg.svc.ui.treetable.View
 
createNumberPredicate(String, KnowledgeQueryPredicatePredicateType, KnowledgeQueryPredicateOperator, Float) - Method in class atg.svc.repository.service.QueryService
Creates a predicate r2j bean for a numeric field.
createNumberRangePredicate(String, KnowledgeQueryPredicatePredicateType, KnowledgeQueryPredicateOperator, float, float) - Method in class atg.svc.repository.service.QueryService
Creates a range predicate r2j bean for a numeric field.
createOptionsSegment(String, String, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Creates a new options segment, copies the set of SegmentedOption from the source segment to the new one and sets the new segment priority to the beginning of the list.
createOrdersByUserQuery(RepositoryItem) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
createOrganizationPredicate(String, KnowledgeQueryPredicatePredicateType, KnowledgeQueryPredicateOperator, List) - Method in class atg.svc.repository.service.QueryService
Creates a predicate r2j bean for a list of organizations.
createPredicate(QueryService, KnowledgeQueryAttrDescription) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
Factory method.
createPredicateFromSearchContext(KnowledgeQueryPredicate) - Method in class atg.svc.repository.service.QueryService
Copy an atg.svc.search.KnowledgeQueryPredicateImpl to a RJRepositoryBean so we can save the search query.
createPredicateFromSearchContext(KnowledgeQueryPredicate) - Method in class atg.svc.repository.service.SessionService
Copy an atg.svc.search.KnowledgeQueryPredicateImpl to a RJRepositoryBean so we can save the search query.
createRecentTickets() - Method in class atg.svc.repository.service.RecentTicketsService
Creates a new transient RecentTickets repository bean.
createRecommendedAnswer() - Method in class atg.svc.repository.service.RecommendedAnswerService
Creates a RecommendedAnswer with the create date, modifiedDate, createdBy and modifiedBy populated and an initial state of Suggested.
createRecommendedReading() - Method in class atg.svc.repository.service.RecommendedReadingService
Creates a new transient RecommendedReading repository bean.
createSegmentPredicate(String, KnowledgeQueryPredicatePredicateType, KnowledgeQueryPredicateOperator, List) - Method in class atg.svc.repository.service.QueryService
Creates a predicate r2j bean for a list of segments.
createSolution(String) - Method in class atg.svc.repository.service.SolutionService
Creates a new solution repository bean object from the given solution class id.
createSolution(SolutionClass) - Method in class atg.svc.repository.service.SolutionService
Creates a new solution repository bean object from the given solution class.
createSolution(String, SolutionHomes) - Method in class atg.svc.repository.service.SolutionService
Creates a new Solution object from the given SolutionClass object from the given SolutionHomes.
createSolution(SolutionClass, SolutionHomes) - Method in class atg.svc.repository.service.SolutionService
Creates a new Solution object from the given SolutionClass object from the given SolutionHomes.
createSolutionBean(String) - Method in class atg.svc.repository.service.SolutionService
Creates a Solution in-memory bean that is not connected to the repository.
createSolutionBean(SolutionClass) - Method in class atg.svc.repository.service.SolutionService
Creates a Solution in-memory bean that is not connected to the repository.
createSolutionClass() - Method in class atg.svc.repository.service.SolutionMetadataService
Creates a new SolutionClass.
createSolutionClassFieldDefinition() - Method in class atg.svc.repository.service.SolutionMetadataService
Creates a new SolutionClassFieldDefinition repository bean.
createSolutionFieldValue(FieldDefinition) - Method in class atg.svc.repository.beans.methods.FieldDefinitionMethods
Creates a SolutionFieldValue object that is associated with this field.
createSolutionFieldValue(SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Creates a SolutionFieldValue for the given SolutionField.
createSolutionFieldValue() - Method in interface atg.svc.repository.beans.SolutionField
 
createSolutionFieldValue(FieldDefinition) - Method in class atg.svc.repository.service.SolutionService
Creates a new SolutionFieldValue repository impl.
createSolutionFieldValue(FieldDefinitionType) - Method in class atg.svc.repository.service.SolutionService
Creates a new SolutionFieldValue repository impl with the given field type..
createSolutionFieldValue(SolutionField) - Method in class atg.svc.repository.service.SolutionService
Creates a SolutionFieldValue for the given SolutionField.
createSolutionFieldValue(FieldDefinitionType, SolutionHomes) - Method in class atg.svc.repository.service.SolutionService
Creates a new SolutionFieldValue impl from the given SolutionHomes (bean or repository).
createSolutionFieldValue(String, Map, SolutionHomes) - Method in class atg.svc.repository.service.TransactionalFragmentService

Creates a new SolutionFieldValue object specifically for Transactional Fragment fields.

createSolutionInternalAudience() - Method in class atg.svc.repository.service.LogicalOrganizationService
Creates a SolutionInternalAudience object that wraps the solutionInternalAudience repository item.
createSolutionOwningGroup() - Method in class atg.svc.repository.service.LogicalOrganizationService
Creates a SolutionOwningGroup object that wraps the solutionOwningGroup repository item.
createSolutionRedirect(String, String, String) - Method in class atg.svc.repository.service.SolutionRedirectService
Creates a redirect from a deleted solution to the solution it was merged into.
createSolutionReferences(Solution) - Method in class atg.svc.repository.service.SolutionService
Create the initial Solution references.
createSolutionStatus() - Method in class atg.svc.repository.service.SolutionService
Creates a new solution status bean.
createTextMatchPredicate(String, KnowledgeQueryPredicatePredicateType, KnowledgeQueryPredicateOperator, boolean, String) - Method in class atg.svc.repository.service.QueryService
Creates a predicate r2j bean for a list of text values.
createTextMatchPredicate(String, KnowledgeQueryPredicatePredicateType, KnowledgeQueryPredicateOperator, boolean, List) - Method in class atg.svc.repository.service.QueryService
Creates a predicate r2j bean for a list of text values.
createTicketsByUserQuery(RepositoryItem) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
createTicketsByUserQuery(RepositoryItem) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
Fetch all Ticket History for the Customer whose ID is passed in.
createTopicPredicate(KnowledgeQueryPredicateOperator, List) - Method in class atg.svc.repository.service.QueryService
Creates a predicate r2j bean for a list of topics.
createTransactionalFragmentParameter() - Method in class atg.svc.repository.service.TransactionalFragmentService
Creates a new TransactionalFragmentParameter object that has not been committed to the repository.
createTransactionalFragmentParameterListValue() - Method in class atg.svc.repository.service.TransactionalFragmentService
Creates a new TransactionalFragmentParameterListValue object that has not been committed to the repository.
createUser(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Overwrite parent' createUser method, filter out codes with password checking
createUserPredicate(String, KnowledgeQueryPredicatePredicateType, KnowledgeQueryPredicateOperator, List) - Method in class atg.svc.repository.service.QueryService
Creates a predicate r2j bean for a list of users.
createViewedAnswer() - Method in class atg.svc.repository.service.SessionService
Creates a ViewedAnswer Repoistory object with the view date populated.
createViewedAnswerBean() - Method in class atg.svc.repository.service.SessionService
Creates a ViewedAnswer Bean object with the view date populated.
createWarningsForChangeEnvironment(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentTools
Calls each EnvironmentMonitor to add warnings related to the EnvironmentChangeState related to the pending changes detailed in the state.
createWarningsForEnvironmentChange(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentMonitor
This method is called back to create warnings related to the changes detailed in the state.
createWarningsForEnvironmentChange(EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Creates the warnings related to Service environment object changes
createWebServiceURL(String, String, String, String) - Method in class atg.svc.clicktoconnect.C2CWebServiceParser
Returns the fully qualified URL to make the call to the eStara web service.
CURRENT_KNOWLEDGE_SESSION_KEY - Static variable in class atg.svc.repository.service.SessionService
 
CURRENT_SOLUTION_ID_WINDOW_STATE_KEY - Static variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
CUSTOM_ACTIVITY_FILTER - Static variable in class atg.svc.ui.formhandlers.ActivityFilters
 
CustomerPanelConfig - Class in atg.svc.agent.customer
This class is used to store the URLs of the page fragments (and their context roots) of Customer Panel
CustomerPanelConfig() - Constructor for class atg.svc.agent.customer.CustomerPanelConfig
 
CustomerProfileFormHandler - Class in atg.svc.ui.formhandlers
 
CustomerProfileFormHandler() - Constructor for class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
CustomerProfileTools - Class in atg.svc.agent.customer
This class contains custom API for manipulating the active customer profile in agent applications.
CustomerProfileTools() - Constructor for class atg.svc.agent.customer.CustomerProfileTools
 
CUSTOMERS_TAB_ID - Static variable in class atg.svc.repository.service.UIService
 
CustomerSearchFormHandler - Class in atg.svc.ui.formhandlers
Performs search for tickets.
CustomerSearchFormHandler() - Constructor for class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
CustomerSearchFormHandler.ResultWrapper - Class in atg.svc.ui.formhandlers
 
CustomerSearchFormHandler.ResultWrapper(RepositoryItem, Map) - Constructor for class atg.svc.ui.formhandlers.CustomerSearchFormHandler.ResultWrapper
 
CustomerSearchTreeQueryFormHandler - Class in atg.svc.agent.ui.formhandlers
This class is used to house the properties that seed the TreeQueryRequst.fields[] from the form's hidden input.
CustomerSearchTreeQueryFormHandler() - Constructor for class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
 

D

DATE_CREATED - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
DATE_FORMAT - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
DATE_MODIFIED - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
DATE_TYPE - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryTypeEnum
Date type
decrementHotUseCount(SolutionRelevance) - Method in class atg.svc.repository.beans.methods.SolutionRelevanceMethods
Decrements the hot use count for the solution and recomputes the score.
decrementHotUseCount() - Method in interface atg.svc.repository.beans.SolutionRelevance
Decrements the hot use count for the solution and recomputes the score.
decrementHotUseCount(String) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Decrements the hot use count for the solution and saves it.
decrementHotUseCount(String) - Method in class atg.svc.repository.service.SolutionScoringService
Decrements the hot use count for the solution and saves it.
decrementUseCount(SolutionRelevance) - Method in class atg.svc.repository.beans.methods.SolutionRelevanceMethods
Decrements the use count for the solution and recomputes the score.
decrementUseCount() - Method in interface atg.svc.repository.beans.SolutionRelevance
Decrements the use count for the solution and recomputes the score.
decrementUseCount(String) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Decrements the Use count for the solution and saves it.
decrementUseCount(String) - Method in class atg.svc.repository.service.SolutionScoringService
Decrements the Use count for the solution and saves it.
DEFAULT_COLUMNS - Static variable in class atg.svc.ui.treetable.StateContainer
 
DEFAULT_DEPTH - Static variable in class atg.svc.ui.treetable.ExpandInfo
 
DEFAULT_DEPTH - Static variable in class atg.svc.ui.treetable.MoveInfo
 
DEFAULT_DEPTH - Static variable in class atg.svc.ui.treetable.NavigateInfo
 
DEFAULT_INDEX - Static variable in class atg.svc.ui.treetable.NavigateState
 
DEFAULT_OFFSET - Static variable in class atg.svc.ui.treetable.PageState
The default or initial paging offset
DEFAULT_OFFSET - Static variable in class atg.svc.ui.treetable.ReferenceImplementation
Default page offset.
DEFAULT_PAGE_SIZE - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The default page size
DEFAULT_REPOSITORY_HOMES_NAME - Static variable in class atg.svc.repository.service.FrameworkBaseService
 
DEFAULT_SEARCH_PANEL - Static variable in class atg.svc.ui.formhandlers.SearchFormHandler
Default search panel
DEFAULT_SERVICE_FACTORY_PATH - Static variable in class atg.svc.repository.service.Constants
 
DEFAULT_TICKET_CREATE_CHANNEL - Static variable in class atg.svc.agent.environment.EnvironmentTools
Creation channel used to create a new ticket when a channel isn't provided
DEFAULT_VERSIONED_REPOSITORY_HOMES_NAME - Static variable in class atg.svc.repository.service.FrameworkBaseService
 
DEFAULT_VISIBLE_LEVELS - Static variable in interface atg.svc.ui.treetable.Navigable
 
DefaultActivityFilter - Class in atg.svc.ui.formhandlers
The default activity filter
DefaultActivityFilter() - Constructor for class atg.svc.ui.formhandlers.DefaultActivityFilter
 
DefaultFieldValueMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the DefaultFieldValue object.
DefaultFieldValueMethods() - Constructor for class atg.svc.repository.beans.methods.DefaultFieldValueMethods
 
defer(RepositoryItem, RepositoryItem, String, Date, boolean, String) - Method in class atg.svc.agent.ticketing.TicketingTools
Defers a ticket.
DEFER_DATE_PARAMETER - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
defer 'til date parameter name
DEFER_RETAIN_PARAMETER - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
defer retain flag parameter name
delegate(StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
Deletable - Interface in atg.svc.ui.treetable
The Deletable interface allows implementations to support tree table item deletion.
delete(String) - Method in class atg.svc.repository.service.QOAAService
Deletes a QOAA object to the repository.
delete(Object) - Method in class atg.svc.repository.service.RepositoryService
Deletes a repository item represented by the given repository object.
delete(Collection) - Method in interface atg.svc.ui.treetable.Deletable
 
delete(Parameters, StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
DELETE - Static variable in interface atg.svc.ui.treetable.Operation
 
DELETE_CHECKED - Static variable in interface atg.svc.ui.treetable.Operation
 
DELETE_ITEM - Static variable in interface atg.svc.ui.treetable.Operation
 
DELETE_SELECTED - Static variable in interface atg.svc.ui.treetable.Operation
 
deleteChecked(StateContainer) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
deleteCollection(Collection) - Method in class atg.svc.repository.service.RepositoryService
Deletes a collection of repository items represented by the given bean impls.
deleteFavorite(String) - Method in class atg.svc.repository.service.FavoritesService
Delete the specified favorites from repository.
deleteFavoriteQuery(String) - Method in class atg.svc.repository.service.FavoriteQueryService
 
deleteFieldDefinition(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Deletes the given FieldDefinition from the repository.
deleteItem(Object) - Method in interface atg.svc.ui.treetable.Deletable
 
deleteItem(Object) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
deleteOrganizationValues(String) - Method in class atg.svc.repository.service.OrganizationValueService
Deletes all organization values that wrap the given organization id.
deleteRecentTicket(String) - Method in class atg.svc.repository.service.RecentTicketsService
Deleted the specified recent tickets from repository.
deleteRecommendedAnswer(String) - Method in class atg.svc.repository.service.RecommendedAnswerService
Deletes a RecommendedAnswer.
deleteRecommendedReading(String) - Method in class atg.svc.repository.service.RecommendedReadingService
Deleted the specified recommended reading from repository.
deleteSegment(String, String) - Method in class atg.svc.repository.service.UIService
Deletes all of the framework objects belonging to the specified segment.
deleteSelected(StateContainer) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
deleteSolution(String) - Method in class atg.svc.repository.service.SolutionService
Deletes a solution and all of its fields given the solution id.
deleteSolutionClass(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Deletes a SolutionClass and its associated SolutionClassFieldDefinition items.
deleteSolutionClassFieldDefinition(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Deletes a SolutionClassFieldDefinition given the id of the SolutionClassFieldDefinition.
deleteSolutionRedirect(String) - Method in class atg.svc.repository.service.SolutionRedirectService
Deletes a SolutionRedirect repository item.
deleteSolutionStatus(String) - Method in class atg.svc.repository.service.SolutionService
Deletes a solution status given it's solution status id.
deployProject(Project, ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
Deploys the given project
deployProject(Project, String, ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
Deploys the given project
deployProjectToAllTargets(Project, ProcessExecutionContext, boolean) - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
Deploys the given project
DESCENDING - Static variable in class atg.svc.ui.treetable.SortBase
 
DISP_OPTION_AUTO_DISCARD - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
Toss out the ticket.
DISP_OPTION_CHANGE_STATUS - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
Save the ticket and change its status.
DISP_OPTION_CLOSE - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
Close the ticket
DISP_OPTION_CLOSE_AS_DUP - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
Close the ticket as a duplicate
DISP_OPTION_DEFER - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
Defer the ticket
DISP_OPTION_DISCARD - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
Toss out the ticket
DISP_OPTION_ESCALATE - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
Escalate the ticket
DISP_OPTION_REASSIGN - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
Reassign the ticket
DISP_OPTION_RELEASE - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
release the ticket
DISP_OPTION_SAVE - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
Save the ticket
DISP_OPTION_SENDTOGROUP - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
Send the ticket to a group
DISPLAY_ID - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
DISPLAY_NAME - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
DOCUMENT_RESULT_WINDOW_STATE_KEY - Static variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Keys for window state
DOCUMENT_TAB_ID - Static variable in class atg.svc.repository.service.SelfServiceUIService
 
doesProfileExist(String) - Method in class atg.svc.agent.environment.EnvironmentTools
Determines if a profile exists with the given id
doSaveAnswer(String, String, Profile, ViewedAnswer) - Method in class atg.svc.repository.service.SessionService
Adds a viewed answer to the current knowledge session and saves both the answer and the session.
doScheduledTask(Scheduler, ScheduledJob) - Method in class atg.svc.repository.service.HotSolutionsUpdateService
Recomputes the hot solution count and hot solution score.
doStartService() - Method in class atg.svc.fragment.TransactionalFragment
Outputs some debug info about the TransactionalFragment.
doStartService() - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Start up the service...
doStartService() - Method in class atg.svc.repository.service.InitialService
Initializes all of the datamodels when the service is started.
doStartService() - Method in class atg.svc.repository.service.OrganizationValueService
 
doStartService() - Method in class atg.svc.repository.service.SessionService
Start up the service...
doStartService() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
doStopService() - Method in class atg.svc.agent.environment.CallState
 
doStopService() - Method in class atg.svc.repository.service.AsyncSolutionScoringService
 
doStopService() - Method in class atg.svc.repository.service.SessionService
 
dumpTicketHolder(String, TicketHolder, TicketHolder) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
DuplicateRecordException - Exception in atg.svc.repository.service.exception
Exception that is thrown when a repository persistence operation fails.
DuplicateRecordException(String, Throwable) - Constructor for exception atg.svc.repository.service.exception.DuplicateRecordException
 
DuplicateRecordException(Throwable) - Constructor for exception atg.svc.repository.service.exception.DuplicateRecordException
 
DuplicateRecordException(String) - Constructor for exception atg.svc.repository.service.exception.DuplicateRecordException
 
DuplicateTopicException - Exception in atg.svc.repository.service.exception
A parent topic is not allowed to have two direct children with the same name.
DuplicateTopicException(String, String) - Constructor for exception atg.svc.repository.service.exception.DuplicateTopicException
 
DuplicateTopicException(String, Throwable) - Constructor for exception atg.svc.repository.service.exception.DuplicateTopicException
 
DuplicateTopicException(Throwable) - Constructor for exception atg.svc.repository.service.exception.DuplicateTopicException
 
DuplicateTopicException(String) - Constructor for exception atg.svc.repository.service.exception.DuplicateTopicException
 
DuplicateTopicSetException - Exception in atg.svc.repository.service.exception
A parent topic is not allowed to have two direct children with the same name.
DuplicateTopicSetException(String) - Constructor for exception atg.svc.repository.service.exception.DuplicateTopicSetException
 
DuplicateTopicSetException(String, Throwable) - Constructor for exception atg.svc.repository.service.exception.DuplicateTopicSetException
 
DuplicateTopicSetException(Throwable) - Constructor for exception atg.svc.repository.service.exception.DuplicateTopicSetException
 

E

edit(String) - Method in class atg.svc.repository.service.FavoriteQueryService
Gets an editable version of a favorite query given the repository id of the favorite query.
edit(String) - Method in class atg.svc.repository.service.FavoritesService
Gets an editable version of a favorite given the repository id of the favorite .
edit(String) - Method in class atg.svc.repository.service.QOAAService
Gets an editable version of a QOAA given the solution's id.
edit(String) - Method in class atg.svc.repository.service.RecentTicketsService
Gets an editable version of a recent tickets given the repository id of the recentTickets .
edit(String) - Method in class atg.svc.repository.service.RecommendedReadingService
Gets an editable version of a recommended reading given the repository id of the recommendedReading .
edit(Object) - Method in class atg.svc.repository.service.RepositoryService
Deprecated. Bean impl objects are not required to edit repository impl objects.
edit(String) - Method in class atg.svc.repository.service.SpellingDictionaryService
Start editing a SpellingDictionary for a language
editCollection(Collection) - Method in class atg.svc.repository.service.RepositoryService
Deprecated. Bean impl objects are not required to edit repository impl objects.
editorField - Variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
Name of the constraint attribute or field.
editRecommendedAnswer(String) - Method in class atg.svc.repository.service.RecommendedAnswerService
Gets an editable version of a RecommendedAnswer given the id.
editSession(String) - Method in class atg.svc.repository.service.SessionService
 
editSolution(String) - Method in class atg.svc.repository.service.SolutionService
Gets an editable Solution bean given its repository id.
editSolutionStatus(String) - Method in class atg.svc.repository.service.SolutionService
Gets an editable version of a solution status given the solution status' id.
EmailLandingPage - Class in atg.svc.email
The EmailLandingPage is a simple nucleus component which holds the attribute pointing to the email landing page's URL.
EmailLandingPage() - Constructor for class atg.svc.email.EmailLandingPage
 
EMPTY_FIELDVALUE_ARRAY - Static variable in class atg.svc.repository.beans.methods.SolutionFieldMethods
 
EMPTY_STRING - Static variable in class atg.svc.repository.service.SolutionMetadataService
 
EMPTY_STRING - Static variable in class atg.svc.repository.service.SolutionService
 
EMPTY_STRING_ARRAY - Static variable in class atg.svc.repository.service.SolutionMetadataService
 
EMPTY_STRING_ARRAY - Static variable in class atg.svc.repository.service.SolutionService
 
endCall() - Method in class atg.svc.agent.environment.CallState
Sets the appropriate state when a call is ended.
endCall(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentTools
Ends the call in the the current call state and sends end call event.
endCurrentKnowledgeSession() - Method in class atg.svc.repository.service.SessionService
Ends the knowledge session without starting a new one.
EnumeratedListValueMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the EnumeratedListValue object.
EnumeratedListValueMethods() - Constructor for class atg.svc.repository.beans.methods.EnumeratedListValueMethods
 
ENV_ACTIVE_CUSTOMER_PROFILE - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
Name used for active customer profile change details
ENV_ACTIVE_TICKET - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
Name used for active ticket change details
ENV_CHG_APPNAME_PARAM - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
applicationName input parameter name for create new ticket and work ticket
ENV_CHG_CHANGE_ACTIVE_CUSTOMER - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
Change the active customer
ENV_CHG_CHANGE_ACTIVE_PROFILEID_PARAM - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
profileId input parameter name for change the active customer
ENV_CHG_CHANGE_ACTIVE_TICKET - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
Change the active ticket
ENV_CHG_CHANGE_ACTIVE_TICKETID_PARAM - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
ticketId input parameter name for changing the active ticket
ENV_CHG_END_CALL - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
end call
ENV_CHG_ENDANDSTART_CALL - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
End call and start a new one immediately
ENV_CHG_LOGOFF - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
logoff call
ENV_CHG_NEW_ACTIVE_CUSTOMER - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
Change the active customer to a new profile
ENV_CHG_NEW_ACTIVE_TICKET - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
Change the active ticket to a new ticket
ENV_CHG_NEW_TICKET_INBOUNDCHANNEL_PARAM - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
inboundChannel input parameter name for create new ticket
ENV_CHG_START_NEW_C2C_CALL - Static variable in interface atg.svc.clicktoconnect.C2CConstants
the change key used for changing the environment at the start of a new click to connect call
ENV_CHG_START_NEW_C2C_CALL_C2CREQUESTDATA_PARAM - Static variable in interface atg.svc.clicktoconnect.C2CConstants
The name used for the C2CRequestData input parameter during a new c2c call change
ENV_CHG_START_NEW_C2C_CALL_USERPHONENUMBER_PARAM - Static variable in interface atg.svc.clicktoconnect.C2CConstants
The name used for the ANI input parameter during a manual start of a new c2c call
ENV_CHG_START_NEW_CALL - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
Start a new call
ENV_CHG_START_NEW_CALL_PROFILEID_PARAM - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
profileId input parameter name for start new call
ENV_CHG_SYNC_TO_CUSTOMER - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
Sync to active customer
ENV_INITIALIZE - Static variable in interface atg.svc.agent.environment.ServiceEnvironmentConstants
Initialize environment
EnvironmentChangeDetail - Class in atg.svc.agent.environment
This class represents a detected change to an environment object.
EnvironmentChangeDetail() - Constructor for class atg.svc.agent.environment.EnvironmentChangeDetail
 
EnvironmentChangeDetail(String, Object, String, String, Object, boolean) - Constructor for class atg.svc.agent.environment.EnvironmentChangeDetail
 
EnvironmentChangeFormHandler - Class in atg.svc.agent.environment
Based form handler class for Agent gestures that perform environment changes.
EnvironmentChangeFormHandler() - Constructor for class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
EnvironmentChangeState - Class in atg.svc.agent.environment
This object contains state information related to a change in the agent's environment.
EnvironmentChangeState() - Constructor for class atg.svc.agent.environment.EnvironmentChangeState
 
EnvironmentChangeState(String) - Constructor for class atg.svc.agent.environment.EnvironmentChangeState
 
EnvironmentException - Exception in atg.svc.agent.environment
This class represents an exceptiong in the environment management framework.
EnvironmentException() - Constructor for exception atg.svc.agent.environment.EnvironmentException
Constructs a new EnvironmentException.
EnvironmentException(String) - Constructor for exception atg.svc.agent.environment.EnvironmentException
Constructs a new EnvironmentException with the given explanation.
EnvironmentException(Throwable) - Constructor for exception atg.svc.agent.environment.EnvironmentException
Constructs a new EnvironmentException.
EnvironmentException(String, Throwable) - Constructor for exception atg.svc.agent.environment.EnvironmentException
Constructs a new EnvironmentException with the given explanation.
EnvironmentMonitor - Class in atg.svc.agent.environment
This class provides the main interface for applications to participate in monitoring and changing the agent's working environment objects.
EnvironmentMonitor() - Constructor for class atg.svc.agent.environment.EnvironmentMonitor
 
EnvironmentTools - Class in atg.svc.agent.environment
This class provides the API for changing and accessing the agent's environment.
EnvironmentTools() - Constructor for class atg.svc.agent.environment.EnvironmentTools
 
ENVIRONMENTTOOLS_PATH - Static variable in class atg.svc.agent.environment.EnvironmentTools
The path to the EnvironmentTools component
equals(Object) - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
Extends equality by comparing all property values.
equals(Object) - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.FilterBase
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.FilterDefinition
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.FilterExpression
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.FilterState
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.KeyHolderState
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.NavigateState
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.PageState
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.Parameters
 
equals(Object) - Method in class atg.svc.ui.treetable.SelectState
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.SortBase
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.SortDefinition
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.SortExpression
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.SortState
Overrides default equals()
equals(Object) - Method in class atg.svc.ui.treetable.StateContainer
Overrides default equals()
escalate(RepositoryItem, RepositoryItem, String, String, String) - Method in class atg.svc.agent.ticketing.TicketingTools
Escalates a ticket to the given level and sends the escalate ticket event.
ESCALATE_GROUP_PARAMETER - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
escalate level parameter name
ESCALATE_LEVEL_PARAMETER - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
escalate level parameter name
ESCALATE_TAB_ID - Static variable in class atg.svc.repository.service.SelfServiceUIService
 
escapeString(String) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
Escapes source string.
evaluate(String) - Method in class atg.svc.ui.treetable.ReferenceImplementation.Context
 
evaluateExpression(ReferenceImplementation.Context, String, Object, String) - Static method in class atg.svc.ui.treetable.ReferenceImplementation
 
evaluateExpression(ReferenceImplementation.Context, String, Object, String, Object, String) - Static method in class atg.svc.ui.treetable.ReferenceImplementation
 
EVEN - Static variable in class atg.svc.ui.util.AltColor
 
EXCEPTION_RESOURCE_NAME - Static variable in class atg.svc.clicktoconnect.C2CTools
Resource name for log errors and exceptions
executeAction(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated. Executes this action in the given single process execution context.
executeAction(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.ClaimSolutionTask
Executes this action in the given single process execution context.
executeAction(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.CompleteAndCreateProjectForProcess
Executes this action in the given single process execution context.
executeAction(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated. Executes this action in the given single process execution context.
executeAction(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated. Executes this action in the given single process execution context.
executeAction(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
Executes this action in the given single process execution context.
expand(Object) - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Implementation of Expandable interface.
expand(Object) - Method in class atg.svc.ui.formhandlers.UserChooserFormHandler
 
expand(Object) - Method in interface atg.svc.ui.treetable.Expandable
 
expand(Parameters, StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
EXPAND - Static variable in interface atg.svc.ui.treetable.Operation
 
expand(Parameters, StateContainer) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
EXPAND_ALL - Static variable in interface atg.svc.ui.treetable.Operation
 
Expandable - Interface in atg.svc.ui.treetable
The Expandable interface allows implementations to support tree table expansion.
ExpandInfo - Class in atg.svc.ui.treetable
The ExpandInfo class exposes the node status to JSP pages via the varNode attribute.
ExpandInfo() - Constructor for class atg.svc.ui.treetable.ExpandInfo
 
ExpandInfo(int) - Constructor for class atg.svc.ui.treetable.ExpandInfo
 
ExpandInfo(boolean, int) - Constructor for class atg.svc.ui.treetable.ExpandInfo
 
ExpandState - Class in atg.svc.ui.treetable
The ExpandState class manages the state of expanded tree table items.
ExpandState() - Constructor for class atg.svc.ui.treetable.ExpandState
Creates and initializes an empty tree table expand state object
ExpressionLanguageDefinition - Class in atg.svc.ui.treetable
 
ExpressionLanguageDefinition() - Constructor for class atg.svc.ui.treetable.ExpressionLanguageDefinition
Creates and initializes an empty tree table reference implementation expression language definition object
EXTERNAL_VIEW_ACCESS - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
EXTERNALLY_VISIBLE - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 

F

FavoriteQueryFormHandler - Class in atg.svc.ui.formhandlers
Performs search.
FavoriteQueryFormHandler() - Constructor for class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
 
FavoriteQueryService - Class in atg.svc.repository.service
Business methods for KnowledgeSession objects.
FavoriteQueryService() - Constructor for class atg.svc.repository.service.FavoriteQueryService
 
FavoritesFormHandler - Class in atg.svc.ui.formhandlers
Form handler for FavoritesService
FavoritesFormHandler() - Constructor for class atg.svc.ui.formhandlers.FavoritesFormHandler
 
FavoritesService - Class in atg.svc.repository.service
 
FavoritesService() - Constructor for class atg.svc.repository.service.FavoritesService
 
fetchAllForAgent(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.AgentTicketsSearchFormHandler
 
FieldDefinitionMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the FieldDefinition object.
FieldDefinitionMethods() - Constructor for class atg.svc.repository.beans.methods.FieldDefinitionMethods
 
FieldDefinitionTypeMetadataMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the FieldDefinitionTypeMetadata object.
FieldDefinitionTypeMetadataMethods() - Constructor for class atg.svc.repository.beans.methods.FieldDefinitionTypeMetadataMethods
 
fillSelectedFromState(Map, StateContainer) - Static method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Fill the map provided with Boolean.TRUE values for each itemKey in "pState.selected"
filter(String, Object, Object, String) - Method in interface atg.svc.ui.treetable.Filterable
 
filter(Parameters, StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
FILTER - Static variable in interface atg.svc.ui.treetable.Operation
 
filter(StateContainer) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
Filterable - Interface in atg.svc.ui.treetable
The Filterable interface allows implementations to support tree table filtering.
FilterBase - Class in atg.svc.ui.treetable
The FilterBase class provides a base implementation for filter criteria.
FilterBase() - Constructor for class atg.svc.ui.treetable.FilterBase
Creates and initializes an empty tree table filter base object
FilterDefinition - Class in atg.svc.ui.treetable
The The FilterDefinition class defines a set of filter criteria.
FilterDefinition() - Constructor for class atg.svc.ui.treetable.FilterDefinition
Creates and initializes an empty tree table filter definition object
FilterExpression - Class in atg.svc.ui.treetable
The The FilterExpression class defines a set of filter criteria by expression.
FilterExpression() - Constructor for class atg.svc.ui.treetable.FilterExpression
Creates and initializes an empty tree table filter expression object
filterListValues(Collection) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Filters list values by mFilterKeyword
filterOutSolutionListTopicSet(Collection) - Method in class atg.svc.repository.service.TopicServiceImpl
The solution list topic set holds special hot solutions and top solutions topics that are used to build the hot solutions and top solutions lists.
FilterState - Class in atg.svc.ui.treetable
The FilterState class manages the state of tree table filtering.
FilterState() - Constructor for class atg.svc.ui.treetable.FilterState
Creates and initializes an empty tree table filter state object
findAll() - Method in interface atg.svc.repository.beans.SolutionClassHome
Find all Solution Classes
findAll() - Method in interface atg.svc.repository.beans.SolutionHome
Find all Solutions
findAll() - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Finds all SolutionRelevance
findAll() - Method in interface atg.svc.repository.beans.SolutionStatusHome
Find all Solution Statuses
findAllInternalAudienceByDisplayName() - Method in class atg.svc.repository.service.OrganizationValueService
Finds all owning group OrganizationValue items and sorts them by display name.
findAllOptions() - Method in class atg.svc.repository.service.SiteService
 
findAllOwningGroupsByDisplayName() - Method in class atg.svc.repository.service.OrganizationValueService
Finds all owning group OrganizationValue items and sorts them by display name.
findAllSolutionInternalAudiences() - Method in class atg.svc.repository.service.LogicalOrganizationService
Finds all SolutionInternalAudience items in the repository.
findAllSolutionLogicalOrganizations() - Method in class atg.svc.repository.service.LogicalOrganizationService
Gets all SolutionLogicalOrganizations (the super-type of SolutionOwningGroup and SolutionInternalAudience) in the repository.
findAllSolutionLogicalOrganizationsByOrganizationId(String) - Method in class atg.svc.repository.service.LogicalOrganizationService
Gets all SolutionLogicalOrganizations (the super-type of SolutionOwningGroup and SolutionInternalAudience) in the repository with the given physical organization id.
findAllSolutionOwningGroups() - Method in class atg.svc.repository.service.LogicalOrganizationService
Finds all SolutionOwningGroup items in the repository.
findBatch(String, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Retrieves a batch of SolutionRelevance ordered by SolutionRelevance id starting with items greater than the last SolutionRelevance id from the previous batch
findByBestBet(int, int) - Method in interface atg.svc.repository.beans.SolutionHome
Finds the Solution that are marked as best bet
findByBestBetASC(int, int) - Method in interface atg.svc.repository.beans.SolutionHome
Finds the Solutions (ascending order) that are marked as best bet
findByDeletedSolutionDisplayId(String) - Method in interface atg.svc.repository.beans.SolutionRedirectHome
Find the redirect for a deleted solution by the solutions display id
findByDeletedSolutionId(String) - Method in interface atg.svc.repository.beans.SolutionRedirectHome
Find the redirect for a deleted solution
findByHotScore(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions by hot score
findByHotScoreASC(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions ascending order by hot score
findByHotScoreSolutionClassId(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions by hot score for a particular solution class
findByHotScoreSolutionClassIdASC(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions (ascending order) by hot score for a particular solution class
findByHotUseCount(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions by hot use count
findByHotUseCountASC(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions (ascending order) by hot use count
findByHotUseCountSolutionClassId(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions by hot use count
findByHotUseCountSolutionClassIdASC(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions (ascending order) by hot use count
findById(String, String) - Method in interface atg.svc.repository.beans.WindowAttributeHome
Get a specific attribute by window and key.
findByKey(String, String, String) - Method in interface atg.svc.repository.beans.WindowAttributeHome
Get window attributes by session, window and key.
findByLanguage(String) - Method in interface atg.svc.repository.beans.SpellingDictionaryHome
Find the dictionary for a language
findByLegacyId(String) - Method in interface atg.svc.repository.beans.SolutionHome
Finds a solution with the given legacyId property
findByName(String) - Method in interface atg.svc.repository.beans.SolutionClassHome
Find SolutionClass by its name.
findByName(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterHome
Gets parameter given the unique name of the parameter
findByNullHotScore(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions that dont have a hot score yet
findByNullQoaaScore(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions that dont have a QOAA score yet
findByNullScore(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions that dont have either of the scores - hot, top or qoaa
findByNullTopScore(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions that dont have a top score yet
findByOwningGroupOrgId(String) - Method in interface atg.svc.repository.beans.SolutionHome
Finds the Solutions that has the given Owning Group.
findByOwningGroupOrgValueId(String) - Method in interface atg.svc.repository.beans.SolutionHome
Finds the Solutions that has the given Owning Group.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.SolutionClassHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.SolutionFieldHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.SolutionFieldValueHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.SolutionHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.SolutionRedirectHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.SolutionStatusHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefnHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.SpellingDictionaryHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.StatementFieldDefinitionHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.TextFieldDefinitionHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinitionHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValueHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValueHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValueHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.UserFieldDefinitionHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.UserOptionHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.ViewedAnswerHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in interface atg.svc.repository.beans.WindowAttributeHome
Returns the instance with the given primary key, throws ObjectNotFoundException if the instance is not found.
findByPrimaryKey(String) - Method in class atg.svc.repository.service.SolutionScoringService
Finds a solution relevance object by the SolutionRelevance repository id.
findByQoaaScore(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions by QOAA score
findByQoaaScoreASC(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions (ascending order) by QOAA score
findByQoaaScoreSolutionClassId(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions by QOAA score for a particular solution class
findByQoaaScoreSolutionClassIdASC(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions (ascending order) by QOAA score for a particular solution class
findBySessionId(String) - Method in interface atg.svc.repository.beans.WindowAttributeHome
Get window attributes by session for cleanup.
findBySessionIdAndKey(String, String) - Method in interface atg.svc.repository.beans.WindowAttributeHome
Get a specific attribute by session and key.
findBySolution(String) - Method in interface atg.svc.repository.beans.ViewedAnswerHome
Find viewed answers by solution repository id
findBySolutionClass(String) - Method in interface atg.svc.repository.beans.SolutionHome
Finds all Solutions derived from the given SolutionClass
findBySolutionClassFieldDefn(String) - Method in interface atg.svc.repository.beans.SolutionClassHome
Find Solution that has the solution class field defintion.
findBySolutionClassFieldDefn(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Finds the SolutionClass that contains the given SolutionClassFieldDefinition.
findBySolutionClassId(String) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find items by SolutionClass
findBySolutionField(String) - Method in interface atg.svc.repository.beans.SolutionHome
Finds the Solution that has the given SolutionField.
findBySolutionFieldValue(String) - Method in interface atg.svc.repository.beans.SolutionFieldHome
Finds the SolutionField that has the given SolutionFieldValue.
findBySolutionId(String) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find item by Solution
findBySolutionId(String) - Method in class atg.svc.repository.service.QOAAService
Finds a solution relevance object by the solution's repository id.
findBySolutionId(String) - Method in class atg.svc.repository.service.SolutionScoringService
Finds a solution relevance object by the solution's repository id.
findByTaskElementId(String, String) - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefnHome
Find solution status by task id
findByTopScore(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions by top score
findByTopScoreASC(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions (ascending order) by top score
findByTopScoreSolutionClassId(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions by top score for a particular solution class
findByTopScoreSolutionClassIdASC(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find n Solutions (ascending order) by top score for a particular solution class
findByUseCount(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions by use count
findByUseCountAndLastUse(Date, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions by use count that were last used since lastUseDate
findByUseCountAndLastUseASC(Date, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions (ascending order) by use count that were last used since lastUseDate
findByUseCountASC(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions (ascending order) by use count
findByUseCountSolutionClassId(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions by use count and solution class
findByUseCountSolutionClassIdASC(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions (ascending order) by use count and solution class
findByUserId(String) - Method in interface atg.svc.repository.beans.UserOptionHome
Gets the collection of user options for a given user id
findByUserIdAndName(String, String) - Method in interface atg.svc.repository.beans.UserOptionHome
Finds a single user option by userId and key
findByViewCount(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions by view count
findByViewCountASC(int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions (ascending order) by view count
findByViewCountSolutionClassId(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions by view count
findByViewCountSolutionClassIdASC(String, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions (ascending order) by view count
findByWindowId(String, String) - Method in interface atg.svc.repository.beans.WindowAttributeHome
Get window attributes by session and window.
findFirstBatch(int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Retrieves the first batch of SolutionRelevance ordered by SolutionRelevance id
findOperation(Object) - Static method in class atg.svc.ui.treetable.View
 
findOption(String) - Method in class atg.svc.repository.service.SiteService
Gets a site option by the site id and option name.
findOptionBySegmentAndName(String, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Finds a single SegmentedOption given the segment and option name.
findOptionsBySegment(String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets the collection of SegmentedOption objects given the segment.
findOptionSegmentById(String) - Method in class atg.svc.repository.service.SegmentedOptionService
Finds an OptionSegment object by the given id.
findOptionSegmentByName(String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets an option segment given the name of the segment.
findOrganizationValue(OrganizationValueType, String) - Method in class atg.svc.repository.service.OrganizationValueService
Finds an OrganizationValue given its type and organization id.
findParameters(Object) - Static method in class atg.svc.ui.treetable.View
 
findPublishedSolutionById(String, SolutionHome) - Method in class atg.svc.repository.beans.methods.SolutionHomeMethods
 
findPublishedSolutionById(String) - Method in interface atg.svc.repository.beans.SolutionHome
finds a published solution by its id
findQOAAByRange(int, int) - Method in class atg.svc.repository.service.QOAAService
Used by SolutionScoringService to retrieve QOAA to return.
findQueryByPrimaryKey(String) - Method in class atg.svc.repository.service.QueryService
Returns the repository object for the given KnowledgeQuery object.
findRecommendedAnswerById(String) - Method in class atg.svc.repository.service.RecommendedAnswerService
Finds a recommended answer by it's repository id.
findRecommendedAnswerByTicket(String) - Method in class atg.svc.repository.service.RecommendedAnswerService
Returns the collection of recommended answers associated with the given ticket id.
findRecommendedAnswerByTicketAndDocument(String, String) - Method in class atg.svc.repository.service.RecommendedAnswerService
Returns the RecommendedAnswer associated with the given docId and ticket id
findRecommendedAnswerByTicketAndSolution(String, String) - Method in class atg.svc.repository.service.RecommendedAnswerService
Returns the RecommendedAnswer associated with the given solution id and ticket id
findRecommendedAnswersByDocument(String) - Method in class atg.svc.repository.service.RecommendedAnswerService
Returns the collection of recommended answers associated with the given docId Return collection is ordered by createDate from newest to oldest
findRecommendedAnswersByDocumentSince(String, Date, RecommendedAnswerState) - Method in class atg.svc.repository.service.RecommendedAnswerService
Returns the collection of recommended answers associated with the given document url that were created since pCreateDate and match pState.
findRecommendedAnswersBySolution(String) - Method in class atg.svc.repository.service.RecommendedAnswerService
Returns the collection of recommended answers associated with the given solution id Return collection is ordered by modifyDate from newest to oldest
findRecommendedAnswersBySolutionSince(String, Date, RecommendedAnswerState) - Method in class atg.svc.repository.service.RecommendedAnswerService
Returns the collection of recommended answers associated with the given solution that were created since pCreateDate and match pState.
findRecommendedAnswersBySolutionWithPaging(String, int, int) - Method in class atg.svc.repository.service.RecommendedAnswerService
Returns one page of the recommended answers associated with the given solution id.
findSessionByPrimaryKey(String) - Method in class atg.svc.repository.service.SessionService
Finds a problem session by it's repository id.
findSiteOptionByName(String) - Method in class atg.svc.repository.service.SiteService
Finds a SiteOption by the given name.
findSolutionInternalAudienceByOrganizationId(String) - Method in class atg.svc.repository.service.LogicalOrganizationService
Finds a SolutionInternalAudience given the physical organization id.
findSolutionOwningGroupById(String) - Method in class atg.svc.repository.service.LogicalOrganizationService
Finds a SolutionOwningGroup given the repository id.
findSolutionOwningGroupByOrganizationId(String) - Method in class atg.svc.repository.service.LogicalOrganizationService
Finds a SolutionOwningGroup given the physical organization id.
findStateContainer() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
findStateContainer(HttpServletRequest, Object, String) - Static method in class atg.svc.ui.treetable.View
 
findStatusForTaskElementId(String, String) - Method in class atg.svc.repository.service.SolutionStatusService
Finds a solution status task object by workflow name and task element id.
findTopByUseCountAndLastUseDatesASC(Date, Date, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions (ascending order) by use count that were last used after or on lastUsedBeforeDate and before or on lastUsedAfterDate
findTopByUseCountAndLastUseDatesDesc(Date, Date, int, int) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
Find top n Solutions by use count that were last used after or on lastUsedBeforeDate and before or on lastUsedAfterDate
findTopicSetsByLanguage(Language) - Method in class atg.svc.repository.service.TopicServiceImpl
Lookup a topic set by language.
findTopicSetsByLocale(Locale) - Method in class atg.svc.repository.service.TopicServiceImpl
Lookup a topic set by locale using TopicServiceImpl.getLocaleTopicSetMap() Does not include the TopicServiceImpl.getSolutionListsTopicSetName() topic set.
findTopicSetsByLocale(String) - Method in class atg.svc.repository.service.TopicServiceImpl
Lookup a topic set by locale using TopicServiceImpl.getLocaleTopicSetMap() Does not include the TopicServiceImpl.getSolutionListsTopicSetName() topic set.
findTreeTableId(Object) - Static method in class atg.svc.ui.treetable.View
 
findView(DynamoHttpServletRequest, String, String) - Static method in class atg.svc.ui.treetable.View
 
findViewedAnswerById(String) - Method in class atg.svc.repository.service.ViewedAnswerService
Finds a recommended answer by it's repository id.
findViewedAnswersBySolution(String) - Method in class atg.svc.repository.service.ViewedAnswerService
Returns the collection of recommended answers associated with the given solution id Return collection is ordered by createDate from newest to oldest
firstCharToUpperCase(String) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
format(String, Object) - Method in class atg.svc.ui.util.PropertyFormatter.BooleanValueFormatter
 
format(String, Object) - Method in class atg.svc.ui.util.PropertyFormatter.DateValueFormatter
 
format(String, Object) - Method in class atg.svc.ui.util.PropertyFormatter.DecimalValueFormatter
 
format(String, Object) - Method in class atg.svc.ui.util.PropertyFormatter.ListValueFormatter
 
format(String, Object) - Method in class atg.svc.ui.util.PropertyFormatter.NumberValueFormatter
 
format(String, Object) - Method in class atg.svc.ui.util.PropertyFormatter.OrganizationValueFormatter
 
format(String, Object) - Method in class atg.svc.ui.util.PropertyFormatter.StatementValueFormatter
 
format(String, Object) - Method in class atg.svc.ui.util.PropertyFormatter.TextValueFormatter
 
format(String, Object) - Method in class atg.svc.ui.util.PropertyFormatter.UserValueFormatter
 
format(String, Object) - Method in interface atg.svc.ui.util.PropertyFormatter.ValueFormatter
 
formatProperty(String, Object) - Method in class atg.svc.ui.util.PropertyFormatter
Formats the given property value for the given property name.
FormHandlerConstants - Interface in atg.svc.ui.formhandlers
Contains constants for use by form handlers and JSPs.
formHandlerInit(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.AgentTicketsSearchFormHandler
 
formHandlerInit(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
formHandlerInit(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
formHandlerInit(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
formHandlerInit(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
formHandlerInit(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
formHandlerInit(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
formHandlerInit(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
formHandlerInit(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
formHandlerInit(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
formHandlerInit(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
FRAMEWORK_ITEM_TYPE - Static variable in class atg.svc.repository.service.UIService
 
FrameworkBaseFormHandler - Class in atg.svc.ui.formhandlers
Provides many Service UI-related handler methods: changeTab, closeWindow, scrollPanelTabsLeft, togglePanel, togglePanelContents, toggleCell, transform, hidePanel, showPanel.
FrameworkBaseFormHandler() - Constructor for class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
FrameworkBaseService - Class in atg.svc.repository.service
Base service for business logic classes.
FrameworkBaseService() - Constructor for class atg.svc.repository.service.FrameworkBaseService
 
FrameworkProfileFormHandler - Class in atg.svc.ui.formhandlers
Performs login and logout services for the presentation frameworks.
FrameworkProfileFormHandler() - Constructor for class atg.svc.ui.formhandlers.FrameworkProfileFormHandler
 
FTCALLID_PARAMETER_NAME - Static variable in interface atg.svc.clicktoconnect.C2CConstants
the name of the request parameter name the contains the login value

G

generateAttributeName(String) - Static method in class atg.svc.ui.treetable.View
 
generateCallId() - Method in class atg.svc.agent.environment.CallState
Generates unique call id for each request
generateChangeDetails(EnvironmentChangeState, EnvironmentChangeDetail) - Method in class atg.svc.agent.environment.EnvironmentMonitor
Adds EnvironmentChangeDetail objects triggered by callbacks about changes to the environment.
generateChangeDetails(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentTools
Generates the List of EnvironmentChangeDetails for the given environment change.
generateChangeDetailsForChangeKey(String, EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentMonitor
This method is called to generate the initial change details for the given change key.
generateChangeDetailsForChangeKey(String, EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
This method is called to generate change details for the given change key.
generateChangeDetailsForChangeKey(String, EnvironmentChangeState) - Method in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
A profile change detail is generated based on the customer profile id in the C2CRequestData, which is passed in as an input parameter within the environment change state.
generateDependentChangeDetails(EnvironmentChangeDetail, EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentMonitor
This method is called to generate change details that result from the given EnvironmentChangeDetail.
generateDependentChangeDetails(EnvironmentChangeDetail, EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
This method is called to generate change details that result from the given EnvironmentChangeDetail.
generateDependentChangeDetails(EnvironmentChangeDetail, EnvironmentChangeState) - Method in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
A no op impl
generateDependentDetailsForActiveCustomerChange(EnvironmentChangeDetail, EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Generates change details that result from a change of profile.
generateDependentDetailsForActiveTicketChange(EnvironmentChangeDetail, EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Generates change details that result from a change of ticket.
generateHashText(C2CRequestData) - Method in class atg.svc.clicktoconnect.C2CTools
Returns the string that's used to generate the hash value.
generateLandingPage(C2CRequestData) - Method in class atg.svc.clicktoconnect.LandingPageHandler
Abstract method that generates the LandingPage returned by the LandingPageHandler
generateLandingPage(C2CRequestData) - Method in class atg.svc.clicktoconnect.URIMatchLandingPageHandler
If the referrer url starts with the uriMatch property createLandingPage is executed to create the LandingPage object.
generateNewAccountEmailParameters(DynamoHttpServletRequest, DynamoHttpServletResponse, RepositoryItem, String) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Generates the parameter map that is used for sending the new account email.
generateNewAccountEmailParameters(DynamoHttpServletRequest, DynamoHttpServletResponse, RepositoryItem) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Deprecated.  
generateResetPasswordEmailParameters(DynamoHttpServletRequest, DynamoHttpServletResponse, RepositoryItem, String) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Generates the parameter map that is used for sending the reset password email.
generateResetPasswordEmailParameters(DynamoHttpServletRequest, DynamoHttpServletResponse, RepositoryItem) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Deprecated.  
get(Object) - Method in class atg.svc.repository.service.SegmentedOptionService.LazySegmentedOptionsMap
Gets the site option from the hashmap if it exists.
get(Object) - Method in class atg.svc.repository.service.SiteService.LazyOptionsMap
Gets the site option from the hashmap if it exists.
get(Object) - Method in class atg.svc.repository.service.UserOptionsService.LazyUserOptionsMap
Gets the site option from the hashmap if it exists.
getAccessRight() - Method in interface atg.svc.repository.beans.UserOption
Getter for property accessRight
getAccessRightCache() - Method in class atg.svc.repository.service.AccessRightCache
 
getAccessRightCache() - Method in class atg.svc.repository.service.SecurityUIService
 
getAccountTabId() - Method in class atg.svc.repository.service.SelfServiceUIService
 
getActionName() - Method in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated. Returns the name of the action.
getActionName() - Method in class atg.svc.workflow.process.action.ClaimSolutionTask
Returns the name of the action.
getActionName() - Method in class atg.svc.workflow.process.action.CompleteAndCreateProjectForProcess
Returns the name of the action.
getActionName() - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated. Returns the name of the action.
getActionName() - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated. Returns the name of the action.
getActionName() - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
Returns the name of the action.
getActiveConstraints() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getActiveCustomerDetail() - Method in class atg.svc.agent.environment.EnvironmentChangeState
returns the active customer EnvironmentChangeDetail, if there is one in the state.
getActiveCustomerProfile() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns the active customer profile item.
getActiveCustomerProfileComponent() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns the active customer profile component.
getActiveCustomerProfileComponent() - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Returns the active customer profile component.
getActiveTicket() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns the active ticket from the environment.
getActiveTicket() - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Returns the active ticket from the holder.
getActiveTicketDetail() - Method in class atg.svc.agent.environment.EnvironmentChangeState
returns the active ticket EnvironmentChangeDetail, if there is one in the state.
getActiveTicketId() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns the active ticket id
getActivityFilter(String) - Method in class atg.svc.ui.formhandlers.ActivityFilters
 
getActivityFilters() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getActivityId() - Method in class atg.svc.ui.formhandlers.ActivityDetailFormHandler
Activity ID
getActivityType() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getActivityTypes() - Method in class atg.svc.ui.formhandlers.CategoryActivityFilter
A list of activity type enum values indicating activity types to be displayed in this category.
getActivityTypes() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getAddedItems() - Method in class atg.svc.ui.formhandlers.OrgChooserNoDeleteFormHandler
To find out what new items were selected, use this property.
getAdminField() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Name of the admin field
getAdvancedConstraintsAsXml() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
get AdvancedConstraintsAsXml
getAdvancedNonSolutionConstraintsAsXml() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
get AdvancedNonSolutionConstraintsAsXml
getAdvancedSearchRightName() - Method in class atg.svc.ui.formhandlers.SearchFormHandler
Returns the advancedSearchRightName.
getAdvancedSolutionConstraintsAsXml() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
get AdvancedSolutionConstraintsAsXml
getAgentApplicationName() - Method in class atg.svc.agent.environment.EnvironmentTools
 
getAgentMessagingTools() - Method in class atg.svc.agent.environment.CallState
Returns component for sending agent messages
getAgentMessagingTools() - Method in class atg.svc.agent.environment.EnvironmentMonitor
Returns component for sending agent messages
getAgentMessagingTools() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns component for sending agent messages
getAgentProfile() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns the agent profile component.
getAgentProfile() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getAgentType() - Method in class atg.svc.ui.formhandlers.GroupUserChooserListFormHandler
Returns agent user type value for users in list
getAgentUserType() - Method in class atg.svc.agent.environment.EnvironmentTools
Defines the base item type for agent profiles
getAgentWhere() - Method in class atg.svc.ui.formhandlers.GroupUserChooserListFormHandler
 
getAllActivities() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getAllAgents() - Method in class atg.svc.agent.ticketing.TicketingTools
Returns all agents in the repository sorted by login name
getAllAgents() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getAllCustomFieldDefinitionsByName() - Method in class atg.svc.repository.service.SolutionMetadataService
Returns all custom field definitions sorted by display name.
getAllExternalProfileGroups() - Method in class atg.svc.repository.service.SegmentService
Gets all of the profile groups (user segments) in the configured external group container.
getAllExternalProfileGroups(boolean) - Method in class atg.svc.repository.service.SegmentService
Gets all of the profile groups (user segments) in the configured external group container.
getAllInternalAudienceOrganizationValues() - Method in class atg.svc.repository.service.OrganizationValueService
Gets all internal audience OrganizationValue objects.
getAllInternalProfileGroups() - Method in class atg.svc.repository.service.SegmentService
Gets all of the profile groups (user segments) in the configured internal group container.
getAllInternalProfileGroups(boolean) - Method in class atg.svc.repository.service.SegmentService
Gets all of the profile groups (user segments) in the configured internal group container.
getAllKeys() - Method in interface atg.svc.ui.treetable.KeyHolder
 
getAllKeys() - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
getAllOptionSegments() - Method in class atg.svc.repository.service.SegmentedOptionService
Gets the list of options segments in priority order.
getAllOrganizationValues() - Method in class atg.svc.repository.service.OrganizationValueService
Gets all OrganizationValue objects.
getAllowedValues() - Method in interface atg.svc.repository.beans.UserOption
Getter for property allowedValues
getAllOwningGroupOrganizationValues() - Method in class atg.svc.repository.service.OrganizationValueService
Gets all owning group OrganizationValue objects.
getAllRQLWhere() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Text of RQL query to get all values in proper order.
getAllRQLWhere() - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
Overriden to get all users ordered by first name.
getAllSolutionClasses() - Method in class atg.svc.repository.service.SolutionMetadataService
Retrieves all solution classes
getAllSolutionRelevance() - Method in class atg.svc.repository.service.SolutionScoringService
 
getAllTopicSets() - Method in class atg.svc.repository.service.TopicServiceImpl
Returns the list of all TopicSet repository items EXCEPT the TopicServiceImpl.getSolutionListsTopicSetName() topic set.
getAllTransactionalFragments() - Method in class atg.svc.repository.service.TransactionalFragmentService
Gets a List of all TransactionalFragment components configured in the registry that are selectable.
getAllVisibleExternalProfileGroups() - Method in class atg.svc.repository.service.SegmentService
Returns the list of external profile groups that are visible for the current user.
getAllWarnings() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Returns the list of warnings in the state
getApplicationId() - Method in class atg.svc.repository.service.UIService
 
getApplicationName() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
getApplicationName() - Method in class atg.svc.agent.environment.EnvironmentChangeState
The application name that initiated the change
getApplicationName() - Method in class atg.svc.repository.service.SessionService
 
getApplicationName() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getAppliedFilter() - Method in class atg.svc.ui.treetable.FilterState
 
getAppliedSort() - Method in class atg.svc.ui.treetable.SortState
 
getAppliedValue() - Method in class atg.svc.ui.treetable.FilterBase
 
getApplyException() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Returns the exception that was thrown during the apply process
getAreAllKeysChecked() - Method in interface atg.svc.ui.treetable.Checkable
 
getAreAllKeysChecked(StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
getAreAllKeysChecked(StateContainer) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
getAreAllKeysChecked() - Method in class atg.svc.ui.treetable.View
 
getArgs() - Method in exception atg.svc.exception.ServiceTagException
Gets the arguments to substitute in the message string.
getArrayValue(Option) - Method in class atg.svc.repository.beans.methods.OptionMethods
Gets the value of the site option as an array of Strings.
getArrayValue() - Method in interface atg.svc.repository.beans.UserOption
Gets the value of the option as an array of type String.
getArrayValue(String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets an option by name in the highest priority segment the current user belongs to and returns its value as a String.
getArrayValue(RepositoryItem, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets an option by name in the highest priority segment the given user belongs to and returns its value as a String.
getArrayValue(String, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets a Segmented option by name and returns its value as an array of Strings.
getArrayValue(String) - Method in class atg.svc.repository.service.SiteService
Gets a Site option as a list of values.
getArrayValue(String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the current user as am array of String.
getArrayValue(String, String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the current user as am array of Strings.
getArrayValue(String, RepositoryItem) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the given user as am array of Strings.
getArrayValueForUserOptionOnly(String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the current user as am array of String.
getArrayValueForUserOptionOnly(String, RepositoryItem) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the given user as am array of Strings.
getAsset(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated.  
getAsset(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated.  
getAsset(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated.  
getAttachmentUtils() - Method in class atg.svc.repository.service.SolutionService
 
getAttachmentUtils() - Method in class atg.svc.ui.util.PropertyFormatter
Gets the AttachmentUtils component.
getAttribute(String) - Method in class atg.svc.repository.service.StateHolderService
get an attribute
getAttribute(HttpSession, String) - Method in class atg.svc.repository.service.StateHolderService
get an attribute either in the session or in the state holder
getAttribute(String) - Method in class atg.svc.ui.treetable.ReferenceImplementation.Context
 
getAudience() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
duplicating externalAudience because of solution indexing right now uses audience field
getAudienceOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
duplicating externalAudience because of solution indexing right now uses audience field
getAuthor() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getAuthorOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getBaseExpValue() - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Semicolon-separated list of item repository Ids that are initially expanded
getBaseValue() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Semicolon-separated list of item repository Ids that are initially selected
getBatchSolutionRelevance(String, int) - Method in class atg.svc.repository.service.SolutionScoringService
 
getBeanImpl(Object) - Method in class atg.svc.repository.service.RepositoryService
Gets a bean impl copy of a repository object by creating a bean of the same item-descriptor and then copying the properties and id into the newly created bean impl.
getBeanImplCollection(Collection) - Method in class atg.svc.repository.service.RepositoryService
Gets a list with bean impl copies of the given collection of repository impl objects.
getBestBetInitialCount() - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
getBestBetsCustomConstraints() - Method in class atg.svc.repository.service.SolutionScoringService
A list of custom constraint components that can be used to further constrain the best bets (a.k.a.
getBigString() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property bigString
getBoolean() - Static method in class atg.svc.repository.beans.UserOptionDataType
Returns the instance representing the String value "Boolean"
getBooleanFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for BooleanFieldDefinition instances.
getBooleanFieldMetadata() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets metadata about the Boolean field type.
getBooleanType() - Static method in class atg.svc.repository.beans.TransactionalFragmentParameterType
Returns the instance representing the String value "BooleanType"
getBooleanValue(String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets an option by name in the highest priority segment the current user belongs to and returns its value as a boolean.
getBooleanValue(RepositoryItem, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets an option by name in the highest priority segment the given user belongs to and returns its value as a boolean.
getBooleanValue(String, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets a Segmented option by name and returns its value as a boolean.
getBooleanValue(String) - Method in class atg.svc.repository.service.SiteService
Gets a site option by name.
getBooleanValue(String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the current user as a boolean.
getBooleanValue(String, String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the current user as a boolean.
getBooleanValue(String, RepositoryItem) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the given user as a boolean.
getBooleanValueForUserOptionOnly(String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the current user as a boolean.
getBooleanValueForUserOptionOnly(String, RepositoryItem) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the given user as a boolean.
getBrandingContextRoot() - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
getBrowseDefaultSortDirection() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getBrowseDefaultSortField() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getBrowseTabId() - Method in class atg.svc.repository.service.SelfServiceUIService
 
getBrowseTaxonomyNames() - Method in class atg.svc.repository.service.TopicServiceImpl
 
getC2CSessionDataManager() - Method in class atg.svc.clicktoconnect.C2CTools
Get property C2CSessionDataManager
getC2CSessionDataPropertyManager() - Method in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
Returns a reference to the platform click to connect property manager
getC2CTools() - Method in class atg.svc.clicktoconnect.AuthenticationServlet
get C2CTools
getC2CTools() - Method in class atg.svc.clicktoconnect.C2CEnvironmentInitialization
Returns a reference to the click to connect tools component
getC2CTools() - Method in class atg.svc.clicktoconnect.C2CRequestInitialization
Returns a reference to the click to connect tools component
getC2CTools() - Method in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
Returns a reference to the click to connect tools component
getC2CTools() - Method in class atg.svc.clicktoconnect.C2CStartNewCall
Returns a reference to the click to connect tools component
getC2CTools() - Method in class atg.svc.clicktoconnect.C2CWebServiceManager
Returns a reference to the click to connect tools component
getC2CTools() - Method in class atg.svc.clicktoconnect.C2CWebServiceParser
Returns a reference to the click to connect tools component.
getC2CWebServiceManager() - Method in class atg.svc.clicktoconnect.C2CTools
Get property C2CWebServiceManager
getC2CWebServiceParser() - Method in class atg.svc.clicktoconnect.C2CWebServiceManager
Get property C2CWebServiceParser
getC2CWebServiceResponse() - Method in class atg.svc.clicktoconnect.C2CRequestData
Get property C2CWebServiceResponse
getC2CWebServiceResponseClassName() - Method in class atg.svc.clicktoconnect.C2CWebServiceParser
Returns the property webServiceResponseClassName
getCachedAllInternalAudiences() - Method in class atg.svc.repository.service.OrganizationValueService
Caches the sorted list of all internal audiences in global scope so we don't have to build it over and over again.
getCachedAllOwningGroups() - Method in class atg.svc.repository.service.OrganizationValueService
Caches the sorted list of all owning groups in global scope so we don't have to build it over and over again.
getCachePath() - Method in class atg.svc.repository.service.SecurityUIService
 
getCallerIP() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the Internet Protocol address of the caller.
getCallID() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the unique call ID for the call made.
getCallServerIP() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the Internet Protocol address of the call server which handles the call.
getCallState() - Method in class atg.svc.agent.environment.EnvironmentTools
returns the call state
getCallType() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the call type.
getCanCheck() - Method in class atg.svc.ui.treetable.StateContainer
 
getCanExpand() - Method in class atg.svc.ui.treetable.StateContainer
 
getCanFilter() - Method in class atg.svc.ui.treetable.StateContainer
 
getCanNavigate() - Method in class atg.svc.ui.treetable.StateContainer
 
getCanPage() - Method in class atg.svc.ui.treetable.StateContainer
 
getCanSelect() - Method in class atg.svc.ui.treetable.StateContainer
 
getCanSort() - Method in class atg.svc.ui.treetable.StateContainer
 
getCellConfig(String) - Method in class atg.svc.repository.service.UIService
Gets the cell configuration for the specified user.
getCellRendererPage() - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
getChangeFormHandlerPath() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Returns the nucleus path of the EnvironmentChangeFormHandler that initiated the environment change.
getChangePasswordReason() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getChatTabId() - Method in class atg.svc.repository.service.UIService
 
getCheckState() - Method in class atg.svc.ui.treetable.StateContainer
 
getChildELDefinition() - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
getChildItemsExpression() - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
getClickToConnectApplicationData() - Method in class atg.svc.clicktoconnect.C2CRequestData
Returns the associated application click to connect repository item for this request
getClient() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the name of the eStara account holder.
getClientID() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the eStara Account ID.
getCobrowseURL() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the co-browse URL.
getCode() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the status code.
getColumns() - Method in class atg.svc.agent.ui.tables.TableConfiguration
Returns the array of columns
getColumns() - Method in class atg.svc.ui.treetable.StateContainer
 
getComment() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getCommonUILocation() - Method in class atg.svc.ui.CommonUIConfiguration
 
getComponentService() - Method in class atg.svc.repository.service.UIService
 
getComputedDisplayName(SolutionClassFieldDefinition) - Method in class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
Deprecated. Use display name instead.
getComputedSolutionClassFieldDefinition(SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Fix for bug 157924.
getComputedSolutionClassFieldDefinition() - Method in interface atg.svc.repository.beans.SolutionField
 
getConfig(int, String) - Method in class atg.svc.repository.service.UIService
Get configuration for bean.
getConfirmPromptURL() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Returns property ConfirmURL
getConfirmURL() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Returns property ConfirmURL
getConstraintStateActive() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getConstraintStateInactive() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getConstraintStateUninitialized() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getContainerDivId() - Method in class atg.svc.ui.formhandlers.ActivityDetailFormHandler
ContainerDiv ID
getContentConfig(String) - Method in class atg.svc.repository.service.UIService
Gets the content configuration for the specified user.
getContentId() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Deprecated. Use #getDocId
getContentStylesheet() - Method in class atg.svc.ui.CommonUIConfiguration
 
getContext() - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
getContextId() - Method in interface atg.svc.repository.beans.ViewedAnswer
Getter for property contextId
getContextId() - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
 
getContextId() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getContextId() - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Getter for property ContextId
getContextId() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getContextRoots() - Method in class atg.svc.agent.customer.CustomerPanelConfig
Gets property contextRoots
getContributeTabId() - Method in class atg.svc.repository.service.UIService
 
getCountFilter() - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
getCountryDataUrl() - Method in class atg.svc.agent.customer.CustomerPanelConfig
Gets the property countryDataUrl
getCreateCustomerProfileReason() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getCreationChannel() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getCreationChannels() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getCreationDateConstraintType() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getCreationDateFrom() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getCreationDateTo() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getCreationDateType() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getCreationRelation() - Method in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
getCssLocation() - Method in class atg.svc.ui.CommonUIConfiguration
 
getCurrentKnowledgeSessionId() - Method in class atg.svc.repository.service.SessionService
Returns the KnowledgeSession id associated with the current window.
getCurrentPage() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getCurrentPage() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getCurrentPage() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getCurrentUserProfileRepositoryId() - Method in class atg.svc.repository.service.UIService
Gets the repository id of the current user.
getCustomActivityFilters() - Method in class atg.svc.ui.formhandlers.ActivityFilters
 
getCustomerItemDescriptorName() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
Get the customer item descriptor name.
getCustomerPropertyManager() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getCustomerRepository() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
Get the primary repository used for ticketing.
getCustomerRepositoryView() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
Return the repository view for customer.
getCustomersTabId() - Method in class atg.svc.repository.service.UIService
 
getDataModelPage() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getDataRendererPage() - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
getDataType() - Method in interface atg.svc.repository.beans.UserOption
Getter for property dataType
getDate() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property date
getDate() - Static method in class atg.svc.repository.beans.UserOptionDataType
Returns the instance representing the String value "Date"
getDateFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for DateFieldDefinition instances.
getDateFieldMetadata() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets metadata about the Date field type.
getDateFormat() - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
getDateType() - Static method in class atg.svc.repository.beans.TransactionalFragmentParameterType
Returns the instance representing the String value "DateType"
getDbHotScore() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property dbHotScore
getDbQOAAScore() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property dbQOAAScore
getDbTopScore() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property dbTopScore
getDecimalFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for DecimalFieldDefinition instances.
getDecimalFieldMetadata() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets metadata about the Decimal field type.
getDefaultActivityFilter() - Method in class atg.svc.ui.formhandlers.ActivityFilters
 
getDefaultExternalSegments() - Method in class atg.svc.repository.service.SegmentService
Gets the external segments that are assigned by default to the externalAudience property of certain objects.
getDefaultFalseLabel() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the default value to set on a BooleanFieldDefinition.falseLabel property when it's created.
getDefaultFieldValueHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for DefaultFieldValue instances.
getDefaultFragment() - Method in class atg.svc.repository.service.TransactionalFragmentService
Gets the default fragment to show when a requested fragment component cannot be resolved by name.
getDefaultInternalSegments() - Method in class atg.svc.repository.service.SegmentService
Gets the internal segments that are assigned by default to the internalAudience property of certain objects.
getDefaultLandingPageHandler() - Method in class atg.svc.clicktoconnect.LandingPageManager
Returns the default landing page handler.
getDefaultListFieldValueSortOrder() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the default display sort order for list field value of the solution class.
getDefaultMax() - Method in class atg.svc.repository.service.SolutionScoringService
 
getDefaultOrdering() - Method in class atg.svc.repository.service.SolutionScoringService
 
getDefaultOrderSortDirection() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getDefaultOrderSortDirectionConstant() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getDefaultOrderSortProperty() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getDefaultSort() - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
getDefaultSortDirection() - Method in class atg.svc.agent.ui.tables.TableConfiguration
Returns the default sort direction
getDefaultSortDirection() - Method in class atg.svc.ui.treetable.SortBase
 
getDefaultSortField() - Method in class atg.svc.agent.ui.tables.TableConfiguration
Returns the default sort field
getDefaultTrueLabel() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the default value to set on a BooleanFieldDefinition.trueLabel property when it's created.
getDefaultValue() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Getter for property defaultValue
getDefaultValue() - Method in interface atg.svc.repository.beans.UserOption
Getter for property defaultValue
getDefaultValues(FieldDefinition) - Method in class atg.svc.repository.beans.methods.FieldDefinitionMethods
Gets the default values for the given field definition in the correct display order.
getDefaultValues(FieldDefinition) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets all default values for the given field definition sorted by display order.
getDefaultValues(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets all default values for the given field definition sorted by display order.
getDelay() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the call delay defined by the customer when they wish to be called.
getDeletedSolutionDisplayId() - Method in interface atg.svc.repository.beans.SolutionRedirect
Getter for property deletedSolutionDisplayId
getDeletedSolutionId() - Method in interface atg.svc.repository.beans.SolutionRedirect
Getter for property deletedSolutionId
getDelimiter() - Method in class atg.svc.SiteConfiguration
Returns the delimiter.
getDepth() - Method in class atg.svc.ui.treetable.ExpandInfo
 
getDepth() - Method in class atg.svc.ui.treetable.NavigateInfo
 
getDescription() - Method in class atg.svc.fragment.TransactionalFragment
Gets the description.
getDescription() - Method in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
 
getDescriptorsForTypes(String[], TicketingManager) - Static method in class atg.svc.ui.formhandlers.CategoryActivityFilter
Get a list of RepositoryItemDescriptor objects representing the types listed in the 'activityTypes' array property.
getDetailFormId() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getDictionary(String) - Method in class atg.svc.repository.service.SpellingDictionaryService
Gets the current SpellingDictionary item for that language, or creates a new one if necessary
getDisabledSolutionClasses() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getDisabledSolutionClassesOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getDisplayId(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Gets the display id of the solution.
getDisplayName() - Method in class atg.svc.fragment.TransactionalFragment
Gets the display name.
getDisplayName(OrganizationValue) - Method in class atg.svc.repository.beans.methods.OrganizationValueMethods
Gets the display name of the OrganizationValue.
getDisplayName(SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Gets the display name for the field.
getDisplayName() - Method in interface atg.svc.repository.beans.SolutionField
Gets the display name of the Solution Field.
getDisplayName() - Method in interface atg.svc.repository.beans.SolutionStatus
Getter for property displayName
getDisplayName() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValue
Getter for property displayName
getDisplayNameResourceKey() - Method in interface atg.svc.ui.formhandlers.ActivityFilter
The key in the resource bundle that identifies the display name value.
getDisplayNameResourceKey() - Method in class atg.svc.ui.formhandlers.CategoryActivityFilter
The resource key for the display name for this filter
getDisplayNameResourceKey() - Method in class atg.svc.ui.formhandlers.DefaultActivityFilter
The resource key for the display name for this filter
getDisplayTitle(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Gets the title for the solution for display.
getDispositionOption() - Method in class atg.svc.agent.environment.TicketDispositionOptions
Returns the selected disposition option.
getDocId() - Method in interface atg.svc.repository.beans.ViewedAnswer
Getter for property docId
getDocId() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getDocTitle() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getDocType() - Method in interface atg.svc.repository.beans.ViewedAnswer
Getter for property docType
getDocType() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getDocType() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getDocument(DocumentBuilder, String) - Static method in class atg.svc.clicktoconnect.C2CWebServiceParser
Returns an XML document from the given URL.
getDocument() - Static method in class atg.svc.repository.beans.ViewedAnswerDocType
Returns the instance representing the String value "Document"
getDocumentFormats() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getDocumentForPreview() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Converts answer info (context ID, group ID, maybe URL, Title and docType) into result document with highlighting.
getDocumentTabId() - Method in class atg.svc.repository.service.SelfServiceUIService
 
getDynamicIncludes() - Method in class atg.svc.clicktoconnect.LandingPage
 
getEditorConstraintType() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
getEditorField() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Name of the constraint attribute or field.
getElementValue(Node) - Static method in class atg.svc.clicktoconnect.C2CWebServiceParser
Returns an element value
getEmailAddress() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getEmailLandingPageUrl() - Method in class atg.svc.email.EmailLandingPage
 
getEmailProperty() - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Returns the mEmailProperty
getEmailSolutionLandingPageOption() - Method in class atg.svc.repository.service.SiteService
Gets the name of the admin option that holds the landing page URL for emailing solution links.
getEmailSolutionLandingPageURL(Map) - Method in class atg.svc.repository.service.SiteService
Gets the fully qualified URL for the document landing page with the given parameters attached as query parameters.
getEmailTemplatePaths() - Method in class atg.svc.ui.CommonUIConfiguration
Get the value of EmailTemplatePaths.
getEmailTemplateStylesheet() - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
getEnumeratedListValueByDisplayName(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets a EnumeratedListValue by its display name.
getEnumeratedListValueById(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets an EnumeratedListValue by repository id.
getEnumeratedListValueByName(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets a EnumeratedListValue by its logical name.
getEnumeratedListValueHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for EnumeratedListValue instances.
getEnvironmentChangeDetail(String) - Method in class atg.svc.agent.environment.EnvironmentChangeState
 
getEnvironmentChangeDetailNewId(String) - Method in class atg.svc.agent.environment.EnvironmentChangeState
Returns the newObjectId property for the EnvironmentChangeDetail object under the given name.
getEnvironmentChangeDetails() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Returns the map of EnvironmentChangeDetail objects that detail the changes to the environment.
getEnvironmentChangeFormHandler() - Method in class atg.svc.agent.environment.EnvironmentChangeState
This property contains the original instance of the form handler that initiated the change
getEnvironmentChangeKey() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
The change key for the environment change.
getEnvironmentChangeKey() - Method in class atg.svc.agent.environment.EnvironmentChangeState
 
getEnvironmentChanges() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Returns a read only List view of the EnvironmentChangeDetails currently in the state.
getEnvironmentChangeState() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Contains state information related to the environment change.
getEnvironmentMonitors() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns the configured array of EnvironmentMonitor components.
getEnvironmentName() - Method in class atg.svc.SiteConfiguration
Returns the environmentName.
getEnvironmentObject(String) - Method in class atg.svc.agent.environment.EnvironmentMonitor
This method should be implemented to return the environment objects exposed by the environment monitor.
getEnvironmentObject(String) - Method in class atg.svc.agent.environment.EnvironmentTools
Returns the environment object for the given name.
getEnvironmentObject(String) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Returns the current customer profile and ticket environment objects
getEnvironmentObject(String) - Method in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
A no op impl.
getEnvironmentTools() - Method in class atg.svc.agent.customer.CustomerProfileTools
 
getEnvironmentTools() - Method in class atg.svc.agent.environment.CallState
Returns EnvironmentTools
getEnvironmentTools() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
getEnvironmentTools() - Method in class atg.svc.agent.environment.EnvironmentMonitor
 
getEnvironmentTools() - Method in class atg.svc.agent.ticketing.TicketingTools
 
getEnvironmentTools() - Method in class atg.svc.clicktoconnect.C2CTools
 
getEnvironmentTools() - Method in class atg.svc.clicktoconnect.LandingPageHandler
 
getErrorCode() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
getErrorURL() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Returns property ErrorURL
getErrorUrl() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getErrorURL() - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
getEscalateTabId() - Method in class atg.svc.repository.service.SelfServiceUIService
 
getEscalationLevels() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getEventTools() - Method in class atg.svc.agent.environment.EnvironmentTools
 
getEventTools() - Method in class atg.svc.repository.service.RecommendedAnswerService
 
getEventTools() - Method in class atg.svc.repository.service.SessionService
 
getEventTools() - Method in class atg.svc.repository.service.SolutionService
 
getEventTools() - Method in class atg.svc.repository.service.SolutionStatusService
 
getEventTools() - Method in class atg.svc.repository.service.ViewedAnswerService
 
getEventTools() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Returns the eventTools.
getExceptionMessage(String, String[]) - Method in class atg.svc.clicktoconnect.C2CTools
Returns the message string from the exception resource library.
getExcerpt() - Method in interface atg.svc.repository.beans.ViewedAnswer
Getter for property excerpt
getExcerpt() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getExcludedProperties() - Method in class atg.svc.repository.service.RepositoryService
Gets the set of excluded properties that should not be copied in transformMembers().
getExpandedKeysList() - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
 
getExpandInfo(StateContainer, Object) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
getExpandInfo(StateContainer, Object) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
getExpandInfo(Object) - Method in class atg.svc.ui.treetable.View
 
getExpandState() - Method in class atg.svc.ui.treetable.StateContainer
 
getExpression() - Method in class atg.svc.ui.treetable.FilterExpression
 
getExpression() - Method in class atg.svc.ui.treetable.SortExpression
 
getExpressionLanguageDefinition() - Method in class atg.svc.ui.treetable.StateContainer
 
getExtension() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the extension of the Agent
getExtensionsRoot() - Method in class atg.svc.ui.CommonUIConfiguration
 
getExternalAudience() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property externalAudience
getExternalAudience() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getExternalAudienceOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getExternalAudienceSorted() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property externalAudienceSorted
getExternalEveryoneSegment() - Method in class atg.svc.repository.service.SegmentService
Gets the segment that makes an item visible to everyone external.
getExternallyVisibleContentFields(Solution) - Method in class atg.svc.repository.service.SolutionService
Gets the solution content fields that are visible to everyone external.
getExternallyVisibleFieldValues(SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Gets the list of values that are visible to everyone external.
getExternallyVisibleFieldValues() - Method in interface atg.svc.repository.beans.SolutionField
Gets the field values that are visible to everyone external.
getExternallyVisiblePropertyFields(SolutionClass) - Method in class atg.svc.repository.beans.methods.SolutionClassMethods
Gets the solution class property fields that are visible to everyone external.
getExternallyVisiblePropertyFields(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Gets the solution property fields that are visible to everyone external.
getExternallyVisiblePropertyFields(SolutionClass) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the solution class property fields that are visible to everyone external.
getExternallyVisiblePropertyFields(Solution) - Method in class atg.svc.repository.service.SolutionService
Gets the solution property fields that are visible to everyone external.
getExternallyVisibleStatementFields(SolutionClass) - Method in class atg.svc.repository.beans.methods.SolutionClassMethods
Gets the solution class statement fields that are visible to everyone external.
getExternallyVisibleStatementFields(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Gets the solution statement fields that are visible to everyone external.
getExternallyVisibleStatementFields(SolutionClass) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the solution class statement fields that are visible to everyone external.
getExternallyVisibleStatementFields(Solution) - Method in class atg.svc.repository.service.SolutionService
Gets the solution statement fields that are visible to everyone external.
getExternalProfileTools() - Method in class atg.svc.repository.service.ProfileService
Returns the externalProfileTools.
getExternalServiceSegments() - Method in class atg.svc.repository.service.SegmentService
Gets the list of external segments configured for service.
getExternalUserById(String) - Method in class atg.svc.repository.service.ProfileService
Gets an external user of the given type with the given id.
getFavoriteQueries() - Method in class atg.svc.repository.service.FavoriteQueryService
Returns a list of personal and public favorite queries visible to the current user.
getFavoriteQueries(String) - Method in class atg.svc.repository.service.FavoriteQueryService
Returns a list of personal and public favorite queries visible to the user.
getFavoriteQueriesByType(String) - Method in class atg.svc.repository.service.FavoriteQueryService
Returns a list of personal and public favorite queries of the specified type that are visible to the current user.
getFavoriteQueriesByType(String, String) - Method in class atg.svc.repository.service.FavoriteQueryService
Returns a list of personal and public favorite queries of the specified type that are visible for the given user.
getFavoriteQuery() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getFavoriteQueryById(String) - Method in class atg.svc.repository.service.FavoriteQueryService
Finds a FavoriteQuery by it's repository id.
getFavoriteQueryConstraintType() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getFavoriteQueryId() - Method in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
 
getFavoriteQueryId() - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
getFavoriteQueryService() - Method in class atg.svc.repository.service.ProfileService
 
getFavoriteQueryService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the FavoriteQueryService business component.
getFavoriteQueryService() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
getFavoriteReviewQueries() - Method in class atg.svc.repository.service.FavoriteQueryService
Returns a list of the personal and public favorite queries of type 'review' that are visible to the current user.
getFavorites() - Method in class atg.svc.repository.service.FavoritesService
Returns a list of favorites visible to the current user.
getFavorites(String) - Method in class atg.svc.repository.service.FavoritesService
Returns a list of favorite visible to the user.
getFavorites() - Method in class atg.svc.repository.service.ProfileService
Returns the Collection of the Favorites of the currently logged in users.
getFavorites(String) - Method in class atg.svc.repository.service.ProfileService
Returns the Collection of the Favorites of specified users.
getFavoritesById(String) - Method in class atg.svc.repository.service.FavoritesService
Finds a Favorites by it's repository id.
getFavoritesByIdAndType(String, FavoritesType) - Method in class atg.svc.repository.service.FavoritesService
Returns a list favorite of the specified type that are visible for the given user.
getFavoritesByIdAndType(String, String) - Method in class atg.svc.repository.service.FavoritesService
Returns a list favorite of the specified type that are visible for the given user.
getFavoritesBySolutionId(String) - Method in class atg.svc.repository.service.FavoritesService
Gets the collection of Favorites for the given solution id.
getFavoritesByType(FavoritesType) - Method in class atg.svc.repository.service.FavoritesService
Returns a list of favorite of type 'PDFDocument' or 'document' or 'solution' that are visible to the current user.
getFavoritesByType(String) - Method in class atg.svc.repository.service.FavoritesService
Returns a list of favorite of type 'PDFDocument' or 'document' or 'solution' that are visible to the current user.
getFavoritesDocument() - Method in class atg.svc.repository.service.FavoritesService
Returns a list of favorite of type 'document' that are visible to the current user.
getFavoritesDocument(String) - Method in class atg.svc.repository.service.FavoritesService
Returns a list of favorite of type 'document' that are visible to the specified user.
getFavoritesId() - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
 
getFavoriteSolutionQueries() - Method in class atg.svc.repository.service.FavoriteQueryService
Returns a list of the personal and public favorite queries of type 'solution' that are visible to the current user.
getFavoritesPDFDocument() - Method in class atg.svc.repository.service.FavoritesService
Returns a list of favorite of type 'PDFDocument' that are visible to the current user.
getFavoritesPDFDocument(String) - Method in class atg.svc.repository.service.FavoritesService
Returns a list of favorite of type 'PDFDocument' that are visible to the specifed user.
getFavoritesService() - Method in class atg.svc.repository.service.ProfileService
 
getFavoritesService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the FavoritesService business component.
getFavoritesService() - Method in class atg.svc.repository.service.SolutionService
 
getFavoritesSolution() - Method in class atg.svc.repository.service.FavoritesService
Returns a list of favorite of type 'solution' that are visible to the current user.
getFavoritesSolution(String) - Method in class atg.svc.repository.service.FavoritesService
Returns a list of favorite of type 'solution' that are visible specified user.
getField() - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
getFieldDefinition(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Returns field definition of Solution Class-Specific Constraints
getFieldDefinitionByDisplayName(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets a FieldDefinition by its display name.
getFieldDefinitionById(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets a FieldDefinition by its repository id.
getFieldDefinitionByName(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets a FieldDefinition by its logical name.
getFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for FieldDefinition instances.
getFieldDefinitionIndexing(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets a FieldDefinitionIndexing by name.
getFieldDefinitionIndexingTags() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the FieldDefinitionIndexing tags - the list of possible string values.
getFieldDefinitionMetadataByType(FieldDefinitionType) - Method in class atg.svc.repository.service.SolutionMetadataService
Finds a FieldDefinitionTypeMetadata object given the FieldDefinition type.
getFieldDefinitionMetadataByType(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Finds a FieldDefinitionTypeMetadata object given the FieldDefinition type name.
getFieldDefinitionPurpose(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets a FieldDefinitionPurpose by name.
getFieldDefinitionPurposeTags() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the FieldDefinitionPurpose tags - the list of possible string values.
getFieldDefinitionType(SolutionFieldValue) - Method in class atg.svc.repository.beans.methods.SolutionFieldValueMethods
Gets the field definition type metadata for the SolutionFieldValue.
getFieldDefinitionType() - Method in interface atg.svc.repository.beans.SolutionFieldValue
 
getFieldDefinitionType(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets a FieldDefinitionType by name.
getFieldDefinitionTypeMetadataHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for FieldDefinitionTypeMetadata instances.
getFieldDefinitionTypeTags() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the FieldDefinitionType tags - the list of possible string values.
getFieldName() - Method in class atg.svc.ui.treetable.FilterDefinition
 
getFieldName() - Method in class atg.svc.ui.treetable.SortDefinition
 
getFieldNames() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getFieldOperations() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getFields() - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
getFieldValue(String, Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Gets the value of a Solution property.
getFieldValues() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getFieldValues2() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getFilterCriteria(String) - Method in class atg.svc.ui.treetable.FilterState
 
getFilterKeyword() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
getFilterLocale() - Method in class atg.svc.repository.service.SelfServiceSolutionScoringService
 
getFilterLocale() - Method in class atg.svc.repository.service.SolutionScoringService
Sets the locale used to fitler the results.
getFilterRQLWhere() - Method in class atg.svc.ui.formhandlers.GroupUserChooserListFormHandler
Overriden to filter by login name.
getFilterRQLWhere() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Text of RQL query to filter values: ListChooserFormHandler.STATUS_FILTER_RQL if ListChooserFormHandler.editorField is "status",
getFilterRQLWhere() - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
Overriden to filter by login name.
getFilterState() - Method in class atg.svc.ui.treetable.StateContainer
 
getFilterValueAttributeName() - Method in class atg.svc.ui.treetable.FilterExpression
 
getFireAnswerJMSMessageType() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Returns the fireAnswerJMSMessageType.
getFireQueryResultsJMSMessageType() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Returns the fireQueryResultsJMSMessageType.
getFireRatingMessageSource() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getFirstNameProperty() - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Returns the mFirstNameProperty
getFixedItems() - Method in class atg.svc.ui.formhandlers.OrgChooserNoDeleteFormHandler
 
getFixedItemsList() - Method in class atg.svc.ui.formhandlers.OrgChooserNoDeleteFormHandler
Just a stub.
getFloat() - Static method in class atg.svc.repository.beans.UserOptionDataType
Returns the instance representing the String value "Float"
getFocusTopic() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getFormatConstraintType() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getFormHandlerPath() - Method in class atg.svc.agent.ui.tables.TableConfiguration
Returns the nucleus path to the form handler to render the results
getFormStateKey() - Method in class atg.svc.ui.formhandlers.AgentTicketsSearchFormHandler
 
getFormStateKey() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getFormStateKey() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getForwardSolutionId() - Method in interface atg.svc.repository.beans.SolutionRedirect
Getter for property forwardSolutionId
getFragment(TransactionalFragmentFieldValue) - Method in class atg.svc.repository.beans.methods.TransactionalFragmentFieldValueMethods
Gets the transactional fragment that's been associated with the field value.
getFragment() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property fragment
getFragment() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
 
getFragmentPath() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
Getter for property fragmentPath
getFrameworkConfig(String) - Method in class atg.svc.repository.service.UIService
Gets the framework configuration for the user.
getFrameworkId() - Method in class atg.svc.repository.service.UIService
 
getFTCallID() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the unique ID for the call related to the eStara click to call GUI.
getGatewayIPAgent() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the GatewayIPAgent
getGeneratedCallId() - Method in class atg.svc.agent.environment.CallState
Returns generated call Id
getGlobalPanelConfig() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getGlobalPanelConfig() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getGridHeight() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getGridInstanceId() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getGridPage() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getGridPath() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getGridWidgetId() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getGroup(Segment) - Method in class atg.svc.repository.beans.methods.SegmentMethods
Returns a RepositoryItemGroup for the given Segment.
getGroupByDocument() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getGroupBySegment(Segment) - Method in class atg.svc.repository.service.SegmentService
Returns a RepositoryItemGroup for the given Segment.
getHasActiveConstraints() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getHasAdminRight() - Method in class atg.svc.repository.service.SecurityUIService
 
getHasBoolean() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Returns true if the value of property boolean is null.
getHasChildNodes() - Method in class atg.svc.ui.treetable.ExpandInfo
 
getHasDbHotScore() - Method in interface atg.svc.repository.beans.SolutionRelevance
Returns true if the value of property dbHotScore is null.
getHasDbQOAAScore() - Method in interface atg.svc.repository.beans.SolutionRelevance
Returns true if the value of property dbQOAAScore is null.
getHasDbTopScore() - Method in interface atg.svc.repository.beans.SolutionRelevance
Returns true if the value of property dbTopScore is null.
getHasDocumentFormats() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getHasHidden() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Returns true if the value of property hidden is null.
getHashingAlgorithm() - Method in class atg.svc.clicktoconnect.C2CTools
Returns property SomeProperty
getHasItems() - Method in class atg.svc.ui.treetable.View
 
getHasKeys() - Method in class atg.svc.ui.treetable.KeyHolderState
 
getHasKeywords() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getHasMultiValued() - Method in interface atg.svc.repository.beans.UserOption
Returns true if the value of property multiValued is null.
getHasNested() - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
getHasNumber() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Returns true if the value of property number is null.
getHasPersonalization(SolutionFieldValue) - Method in class atg.svc.repository.beans.methods.SolutionFieldValueMethods
Returns true if personalization has been specified on the given field value.
getHasPersonalization() - Method in interface atg.svc.repository.beans.SolutionFieldValue
 
getHasRight(String) - Method in class atg.svc.repository.service.SecurityUIService
Determines if the current user has the specified UI right
getHasRight(String) - Method in class atg.svc.repository.service.UIService
Determines if the current user has the specified UI right
getHasSearchTextInputFields() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getHasSearchTextValues() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getHasSolutionClasses() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getHasTopics() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getHasWorkspaceRight() - Method in class atg.svc.repository.service.SecurityUIService
 
getHeight() - Method in class atg.svc.fragment.TransactionalFragment
Gets the initial height the frame that renders the transactional fragment should be set to.
getHelpTabId() - Method in class atg.svc.repository.service.SelfServiceUIService
 
getHighestPriorityOptionSegment(RepositoryItem) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets the highest priority segment the given user belongs to.
getHighestPriorityOptionSegmentForCurrentUser() - Method in class atg.svc.repository.service.SegmentedOptionService
Gets the highest priority segment the current user belongs to.
getHomes(Object) - Method in class atg.svc.repository.service.SolutionService
Gets the SolutionHomes for the given repository object.
getHomeTabId() - Method in class atg.svc.repository.service.SelfServiceUIService
 
getHotScore(SolutionRelevance) - Method in class atg.svc.repository.beans.methods.SolutionRelevanceMethods
Gets the hot score if not already computed it's computes.
getHotScore() - Method in interface atg.svc.repository.beans.SolutionRelevance
 
getHotSolutionClasses() - Method in class atg.svc.repository.service.SolutionScoringService
get the HotSolutionClasses as configured in the options.
getHotSolutionClassesPropertyName() - Method in class atg.svc.repository.service.SolutionScoringService
 
getHotSolutions() - Method in class atg.svc.repository.service.SolutionScoringService
Deprecated. This function is being retained for backward compatibility but you should use getHotSolutionsAsSolutions() instead. Most callers want a list of Solution rather than a list of SolutionRelevance and getHotSolutionsAsSolutions() is more efficient than getting the SolutionRelevance and then retrieving the Solution by id. getHotSolutionsAsSolutions() will also make sure that non-deployed solutions are not returned in self-service.
NOTE: If you want to get the SolutionRelevance, you can also get it from Solution.getSolutionRelevance().
getHotSolutions(String) - Method in class atg.svc.repository.service.SolutionScoringService
Gets the Hot Solutions list
getHotSolutionsAsSolutions() - Method in class atg.svc.repository.service.SolutionScoringService
Gets the Hot Solutions list
getHotSolutionsAsSolutions(int, Collection, Collection) - Method in class atg.svc.repository.service.SolutionScoringService
Gets the Hot Solutions list filtered by constraints and sorted by their hot score.
getHotSolutionsCustomConstraints() - Method in class atg.svc.repository.service.SolutionScoringService
A list of custom constraint components that can be used to further constrain the hot solutions query.
getHotSolutionTopics() - Method in class atg.svc.repository.service.SolutionScoringService
get the HotSolutionTopics as configured in the options.
getHotSolutionTopicsPropertyName() - Method in class atg.svc.repository.service.SolutionScoringService
 
getHotUseCount() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property hotUseCount
getHotUseCount() - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
getHotUseCountDelta() - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
getHotUseCountDuration() - Method in class atg.svc.repository.service.SolutionScoringService
Get the HotUseCountDuration to be used in the scoring formula as defined in the site options.
getHotUseCountDurationPropertyName() - Method in class atg.svc.repository.service.SolutionScoringService
 
getHotUseCountWeight() - Method in class atg.svc.repository.service.SolutionScoringService
Get the HotUseCountWeight to be used in the scoring formula as defined in the site options.
getHotUseCountWeightPropertyName() - Method in class atg.svc.repository.service.SolutionScoringService
 
getHotViewCountWeight() - Method in class atg.svc.repository.service.SolutionScoringService
Get the HotViewCountWeight to be used in the scoring formula as defined in the site options.
getHotViewCountWeightPropertyName() - Method in class atg.svc.repository.service.SolutionScoringService
 
getHtmlToTextConverter() - Method in class atg.svc.repository.service.SolutionService
 
getI18nTools() - Method in class atg.svc.repository.service.ServiceFactory
 
getId() - Method in interface atg.svc.repository.beans.SolutionField
Getter for property id
getId() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property id
getId() - Method in interface atg.svc.repository.beans.SolutionRedirect
Getter for property id
getId() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property id
getId() - Method in interface atg.svc.repository.beans.SolutionStatus
Getter for property id
getId() - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
Getter for property id
getId() - Method in interface atg.svc.repository.beans.SpellingDictionary
Getter for property id
getId() - Method in interface atg.svc.repository.beans.StatementFieldDefinition
Getter for property id
getId() - Method in interface atg.svc.repository.beans.TextFieldDefinition
Getter for property id
getId() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinition
Getter for property id
getId() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
Getter for property id
getId() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Getter for property id
getId() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValue
Getter for property id
getId() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValue
Getter for property id
getId() - Method in interface atg.svc.repository.beans.UserFieldDefinition
Getter for property id
getId() - Method in interface atg.svc.repository.beans.UserOption
Getter for property id
getId() - Method in interface atg.svc.repository.beans.ViewedAnswer
Getter for property id
getId() - Method in interface atg.svc.repository.beans.WindowAttribute
Getter for property id
getId() - Method in exception atg.svc.repository.service.exception.ObjectException
Gets the id of the object that could not be found.
getIdGenerator() - Method in class atg.svc.agent.environment.CallState
Returns idGenerator
getIdSpaceName() - Method in class atg.svc.agent.environment.CallState
Gets property idSpaceName
getIgnoreCase() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getIgnoreCase() - Method in class atg.svc.ui.treetable.SortBase
 
getImageClosed() - Method in class atg.svc.agent.ui.tables.TableConfiguration
Returns the file name of image
getImageLocation() - Method in class atg.svc.ui.CommonUIConfiguration
 
getImageOpen() - Method in class atg.svc.agent.ui.tables.TableConfiguration
Returns the file name of image
getImagePath() - Method in class atg.svc.agent.ui.tables.TableConfiguration
Returns the path to the images
getImplementation() - Method in class atg.svc.ui.treetable.View
 
getIncludeOtherTopic() - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
getIndexing(FieldDefinitionTypeMetadata) - Method in class atg.svc.repository.beans.methods.FieldDefinitionTypeMetadataMethods
Gets the enumerated value object for the indexing value of the metadata object.
getIndexing(SolutionClassFieldDefinition) - Method in class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
Gets the type of indexing defined on this field.
getInfo() - Method in interface atg.svc.repository.beans.UserOption
Getter for property info
getInitializers() - Method in class atg.svc.repository.service.InitialService
Gets the list of data model initializers.
getInitialSearchDelimiter() - Method in class atg.svc.ui.formhandlers.SearchFormHandler
get InitialSearchDelimiter
getInitialService() - Method in class atg.svc.repository.service.StateHolderService
get InitialService
getInitialSolutionStatus() - Method in class atg.svc.repository.service.SolutionService
 
getInitialSort() - Method in class atg.svc.ui.treetable.SortState
 
getInputParameter(String) - Method in class atg.svc.agent.environment.EnvironmentChangeState
returns the input parameter with the given name.
getInputParameters() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Returns the input parameters to the environment change.
getInputParameters() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Returns the change input parameter map
getInputParameters() - Method in class atg.svc.agent.environment.TicketDispositionOptions
Returns the input parameter value dictionary that can be used to add pass custom parameters to the disposition process.
getInstance() - Static method in class atg.svc.agent.environment.EnvironmentTools
Returns the global EnvironmentTools component by resolving it from the current request.
getInstance() - Static method in class atg.svc.repository.service.ServiceFactory
Gets the global instance of this factory.
getInstance(String) - Static method in class atg.svc.repository.service.ServiceFactory
Gets the ServiceFactory component at the given path.
getInstance() - Static method in class atg.svc.repository.service.StateHolderService
get a reference to the state holder service component
getInteger() - Static method in class atg.svc.repository.beans.UserOptionDataType
Returns the instance representing the String value "Integer"
getInteger() - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
getInteger() - Method in class atg.svc.ui.treetable.Parameters
 
getIntegerValue(String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets an option by name in the highest priority segment the current user belongs to and returns its value as a int.
getIntegerValue(RepositoryItem, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets an option by name in the highest priority segment the given user belongs to and returns its value as a int.
getIntegerValue(String, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets a Segmented option by name and returns its value as an int.
getIntegerValue(String) - Method in class atg.svc.repository.service.SiteService
Gets a site option by name.
getIntegerValue(String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the current user as an int.
getIntegerValue(String, String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the given segment as an int.
getIntegerValue(String, RepositoryItem) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the given user as an int.
getIntegerValueForUserOptionOnly(String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the current user as an int.
getIntegerValueForUserOptionOnly(String, RepositoryItem) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the given user as an int.
getInternalAndExternalSegmentsByValueMatch(String, String, Object) - Method in class atg.svc.repository.service.SolutionService
Gets the internal and external segments for a given property name and value.
getInternalAudience() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property internalAudience
getInternalAudience() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getInternalAudienceListById(String[]) - Method in class atg.svc.repository.service.LogicalOrganizationService
Gets a set of internal audience objects given an array of repository ids.
getInternalAudienceOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getInternalAudienceSorted() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property internalAudienceSorted
getInternalEveryoneSegment() - Method in class atg.svc.repository.service.SegmentService
Gets the segment that makes an item visible to everyone internal.
getInternalModify() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property internalModify
getInternalModifySorted() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property internalModifySorted
getInternalOnlyFields() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the list of field definition types that are internal only.
getInternalOnlyFields() - Method in class atg.svc.repository.service.SolutionService
Gets the list of field definition types that are internal only.
getInternalProfileGroupMembers(String[]) - Method in class atg.svc.repository.service.SegmentService
Gets the internal user profiles that belong to the given profile groups.
getInternalProfileRepository() - Method in class atg.svc.agent.environment.EnvironmentTools
The interna; profile repository
getInternalProfileTools() - Method in class atg.svc.repository.service.SegmentService
Gets the internal ProfileTools component.
getInternalServiceSegments() - Method in class atg.svc.repository.service.SegmentService
Gets the list of internal segments configured for service.
getIntParam(Map, String, int) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getIsAgentUserType() - Method in class atg.svc.repository.service.SecurityUIService
 
getIsBrowsing() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsConstrainable(SolutionClassFieldDefinition) - Method in class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
Returns true if the given SolutionClass field is constrainable
getIsConstraintTypeActive(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsConstraintTypeInitialized(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsContactingSupport() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getIsContent(SolutionClassFieldDefinition) - Method in class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
Returns true if this field is a Content field, false if this field is a Property field.
getIsContent(SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Returns true if this field is a Content field, false if this field is a Property field.
getIsContent() - Method in interface atg.svc.repository.beans.SolutionField
 
getIsCreationDateConstraintActive() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsCreationDateConstraintInitialized() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsEditable(FieldDefinition) - Method in class atg.svc.repository.beans.methods.FieldDefinitionMethods
Returns true if the field is editable for the current user.
getIsEditable(SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Returns true if this field is editable.
getIsEditable(SolutionFieldValue) - Method in class atg.svc.repository.beans.methods.SolutionFieldValueMethods
Returns true if the SolutionFieldValue is editable by the current user.
getIsEditable(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Returns true if this solution is editable for the current user.
getIsEditable() - Method in interface atg.svc.repository.beans.SolutionField
 
getIsEditable() - Method in interface atg.svc.repository.beans.SolutionFieldValue
 
getIsEmailSolutionLandingPageConfigured() - Method in class atg.svc.repository.service.SiteService
Returns true if the document landing page option is not empty.
getIsExternal() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsExternallyVisibleToEveryone(FieldDefinition) - Method in class atg.svc.repository.beans.methods.FieldDefinitionMethods
Returns true if this field is always externally visible.
getIsExternallyVisibleToEveryone(SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Returns true if this field is always externally visible.
getIsExternallyVisibleToEveryone(SolutionFieldValue) - Method in class atg.svc.repository.beans.methods.SolutionFieldValueMethods
Returns true if the given SolutionFieldValue is visible to everyone external.
getIsExternallyVisibleToEveryone(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Returns true if this solution is visible for everyone external.
getIsExternallyVisibleToEveryone() - Method in interface atg.svc.repository.beans.SolutionField
 
getIsExternallyVisibleToEveryone() - Method in interface atg.svc.repository.beans.SolutionFieldValue
 
getIsExternallyVisibleToSegment(String, FieldDefinition) - Method in class atg.svc.repository.beans.methods.FieldDefinitionMethods
Returns true if the given segment is found on the externalAudience property of the FieldDefinition.
getIsExternallyVisibleToSegment(String, SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Returns true if this field is externally visible to the given segment.
getIsExternallyVisibleToSegment(String, SolutionFieldValue) - Method in class atg.svc.repository.beans.methods.SolutionFieldValueMethods
Returns true if the given segment is found on the externalAudience property of the SolutionFieldValue.
getIsExternallyVisibleToSegment(String, Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Returns true if this solution is visible for the given external segment.
getIsExternallyVisibleToSegment(String) - Method in interface atg.svc.repository.beans.SolutionField
 
getIsExternallyVisibleToSegment(String) - Method in interface atg.svc.repository.beans.SolutionFieldValue
 
getIsFavoriteQueryConstraintActive() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsFavoriteQueryConstraintInitialized() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsFirst() - Method in class atg.svc.ui.treetable.MoveInfo
 
getIsFirstPage() - Method in class atg.svc.ui.treetable.PageState
 
getIsFormatConstraintActive() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsFormatConstraintInitialized() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsInitialized() - Method in class atg.svc.ui.treetable.StateContainer
 
getIsInitialized() - Method in class atg.svc.ui.treetable.View
 
getIsInitiallySorted() - Method in class atg.svc.ui.treetable.SortBase
 
getIsInitialSort() - Method in class atg.svc.ui.treetable.SortState
 
getIsInternalOnly(FieldDefinition) - Method in class atg.svc.repository.beans.methods.FieldDefinitionMethods
Returns true if the field definition is for internal use only/
getIsKeyInState(Object) - Method in class atg.svc.ui.treetable.KeyHolderState
 
getIsKeywordConstraintActive() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsKeywordConstraintInitialized() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsLast() - Method in class atg.svc.ui.treetable.MoveInfo
 
getIsLastModifiedDateConstraintActive() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsLastModifiedDateConstraintInitialized() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsLastPage() - Method in class atg.svc.ui.treetable.PageState
 
getIsMultiValued(FieldDefinition) - Method in class atg.svc.repository.beans.methods.FieldDefinitionMethods
Returns true if the field definition is multi-valued or false if single-valued.
getIsQueryLanguageConstraintActive() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsQueryLanguageConstraintInitialized() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsRecordAnswerViewed() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getIsRecordSearch() - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
getIsRecursive() - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
getIsRequired(SolutionClassFieldDefinition) - Method in class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
Returns true if the field is required.
getIsResultLanguageConstraintActive() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsResultLanguageConstraintInitialized() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsSearchable(SolutionClassFieldDefinition) - Method in class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
Returns true if the given SolutionClass field is searchable
getIsSessionValid(String) - Method in class atg.svc.repository.service.StateHolderService
Tests whether the specified session is valid
getIsTopicConstraintActive() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsTopicConstraintInitialized() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getIsViewInContext() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getIsVisible() - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
getIsVisible(EnumeratedListValue) - Method in class atg.svc.repository.beans.methods.EnumeratedListValueMethods
Returns true if the list value is visible for the current user.
getIsVisible(FieldDefinition) - Method in class atg.svc.repository.beans.methods.FieldDefinitionMethods
Returns true if the field is visible for the current user.
getIsVisible(OrganizationValue) - Method in class atg.svc.repository.beans.methods.OrganizationValueMethods
Returns true if the property is visible for the current user.
getIsVisible(Segment) - Method in class atg.svc.repository.beans.methods.SegmentMethods
Returns true if the Segment is visible for the current internal user.
getIsVisible(SolutionClass) - Method in class atg.svc.repository.beans.methods.SolutionClassMethods
Returns true if the given Solution Class is visible for the current user.
getIsVisible(SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Returns true if this field is visible.
getIsVisible(SolutionFieldValue) - Method in class atg.svc.repository.beans.methods.SolutionFieldValueMethods
Returns true if the SolutionFieldValue is visible to the current user.
getIsVisible(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Returns true if this solution is visible for the current user.
getIsVisible() - Method in interface atg.svc.repository.beans.SolutionField
 
getIsVisible() - Method in interface atg.svc.repository.beans.SolutionFieldValue
 
getItem() - Method in exception atg.svc.repository.service.exception.ReferentialIntegrityException
Gets the item id that could not be deleted.
getItem() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler.ResultWrapper
 
getItem() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler.ResultWrapper
 
getItem() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler.ResultWrapper
 
getItem() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler.ResultWrapper
 
getItem() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler.ResultWrapper
 
getItem() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler.ResultWrapper
 
getItemAttributeName() - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
getItemAttributeName() - Method in class atg.svc.ui.treetable.FilterExpression
 
getItemByKey(Object) - Method in interface atg.svc.ui.treetable.Keyable
 
getItemByKey(Object) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
getItemDepth(Object) - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Implementation of Expandable interface.
getItemDepth(Object) - Method in interface atg.svc.ui.treetable.Expandable
 
getItemDepth(Object) - Method in interface atg.svc.ui.treetable.Navigable
 
getItemDescriptor() - Method in exception atg.svc.repository.service.exception.ObjectException
Gets the name of the item-descriptor of the object that could not be found.
getItemDetailPage() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getItemHasChildren(Object) - Method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
 
getItemHasChildren(Object) - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Implementation of Expandable interface.
getItemHasChildren(Object) - Method in class atg.svc.ui.formhandlers.UserChooserFormHandler
 
getItemHasChildren(Object) - Method in interface atg.svc.ui.treetable.Expandable
 
getItemIsFirst(Object) - Method in interface atg.svc.ui.treetable.Movable
 
getItemIsLast(Object) - Method in interface atg.svc.ui.treetable.Movable
 
getItemKey() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
getItemName() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
getItemName(Object) - Method in interface atg.svc.ui.treetable.Navigable
 
getItemPath(Object) - Method in interface atg.svc.ui.treetable.Navigable
 
getItemsByColumn(int) - Method in class atg.svc.ui.treetable.View
 
getItemsExpression() - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
getIterator() - Static method in class atg.svc.repository.service.IntrinsicFieldName
 
getKey() - Method in interface atg.svc.repository.beans.WindowAttribute
Getter for property key
getKey() - Method in class atg.svc.ui.treetable.FilterBase
 
getKey() - Method in class atg.svc.ui.treetable.FilterDefinition
 
getKey() - Method in class atg.svc.ui.treetable.FilterExpression
 
getKey() - Method in class atg.svc.ui.treetable.NavigateInfo
 
getKey() - Method in class atg.svc.ui.treetable.NavigateState
 
getKey() - Method in class atg.svc.ui.treetable.SortBase
 
getKey() - Method in class atg.svc.ui.treetable.SortDefinition
 
getKey() - Method in class atg.svc.ui.treetable.SortExpression
 
getKeyExpression() - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
getKeyForItem(Object) - Method in interface atg.svc.ui.treetable.Keyable
 
getKeys(StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
getKeys() - Method in class atg.svc.ui.treetable.KeyHolderState
 
getKeywordAllOfTheWords() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getKeywordAtLeastOneOfTheWords() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getKeywordConstraintType() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getKeywordNotTheWords() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getKnowledgeContextName() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getKnowledgeContributeForWindow() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getKnowledgeHomesFactory() - Method in class atg.svc.repository.service.KnowledgeBaseService
Gets the homes factory for the repositories used by Knowledge and Self-Service.
getKnowledgeQueryContext() - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
 
getKnowledgeQueryContext() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getKnowledgeQueryContextBrowseForWindow() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getKnowledgeQueryContextForWindow() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getKnowledgeQueryContextForWindow() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getKnowledgeQueryContextForWindow() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getKnowledgeSessionId() - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
 
getLabel() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Getter for property label
getLabelExclude() - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
getLabelInclude() - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
getLandingPage() - Method in class atg.svc.clicktoconnect.LandingPageHandler
Returns the configured LandingPage object for this LandingPageHandler
getLandingPageHandlers() - Method in class atg.svc.clicktoconnect.LandingPageManager
Returns the array of LandingPageHandlers that are called in succession to generate a LandingPage.
getLandingPageManager() - Method in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
 
getLanguage() - Method in interface atg.svc.repository.beans.SpellingDictionary
Getter for property language
getLanguage() - Method in class atg.svc.repository.service.SolutionService
Gets the language (locale) code to use when creating solution and solution events.
getLanguageProperty() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
getLanguageQuery() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getLanguageResults() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getLanguages() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
getLastModifiedDateConstraintType() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getLastModifiedDateFrom() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getLastModifiedDateTo() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getLastModifiedDateType() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getLastModifiedRelation() - Method in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
getLastNameProperty() - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Returns the mLastNameProperty
getLastUseDate() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property lastUseDate
getLastViewDate() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property lastViewDate
getLastVisitQueries() - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent searches performed during the last visit.
getLastVisitQueries(Profile) - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent searches performed during the last visit.
getLastVisitViewedAnswers() - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent answers viewed by the currently logged in user during the last session.
getLastVisitViewedAnswers(Profile) - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent answers viewed by the user during the last visit.
getLevels() - Method in class atg.svc.ui.treetable.NavigateState
 
getLinkCustomerId() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getLinkCustomerName() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getLinkID() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the Link ID for the link that was clicked on.
getListCreationRange() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getListFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for ListFieldDefinition instances.
getListFieldDefintionByListValueId(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets a ListFieldDefinition that contains the given list field value.
getListFieldMetadata() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets metadata about the List field type.
getListFormulas() - Method in class atg.svc.repository.service.SolutionScoringService
 
getListLastModifiedRange() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getListMax() - Method in class atg.svc.repository.service.SolutionScoringService
 
getListOrderHotSolutions() - Method in class atg.svc.repository.service.SolutionScoringService
 
getListOrdering() - Method in class atg.svc.repository.service.SolutionScoringService
 
getListOrderQOAASolutions() - Method in class atg.svc.repository.service.SolutionScoringService
 
getListOrderTopSolutions() - Method in class atg.svc.repository.service.SolutionScoringService
 
getLists() - Method in class atg.svc.repository.service.SolutionScoringService
 
getListType() - Static method in class atg.svc.repository.beans.TransactionalFragmentParameterType
Returns the instance representing the String value "ListType"
getListValues() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Getter for property listValues
getLocaleTopicSetMap() - Method in class atg.svc.repository.service.TopicServiceImpl
 
getLocaleTopicSetMapDelimiter() - Method in class atg.svc.repository.service.TopicServiceImpl
 
getLogger() - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
getLogicalOrganizationRepositoryHomes() - Method in class atg.svc.repository.service.LogicalOrganizationService
Gets the factory for the repository homes for the LogicalOrganizationRepository.
getLogicalOrganizationRepositoryHomesName() - Method in class atg.svc.repository.service.LogicalOrganizationService
Gets the name of the repository homes for the LogicalOrganizationRepository.
getLogicalOrganizationService() - Method in class atg.svc.repository.service.ServiceFactory
 
getLoginComparatorInstance() - Static method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
 
getLoginComparatorInstance() - Static method in class atg.svc.ui.formhandlers.UserChooserFormHandler
 
getLoginProperty() - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Returns the mLoginProperty
getMainScript() - Method in class atg.svc.ui.CommonUIConfiguration
 
getManager() - Method in class atg.svc.ui.formhandlers.ActivityDetailFormHandler
 
getManager() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getManager() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getManager() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getManager() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getManager() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getManagerData() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler.ResultWrapper
 
getManagerData() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler.ResultWrapper
 
getManagerData() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler.ResultWrapper
 
getManagerData() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler.ResultWrapper
 
getManagerData() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler.ResultWrapper
 
getManagerData() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler.ResultWrapper
 
getMaxBestBets() - Method in class atg.svc.repository.service.SolutionScoringService
 
getMaxBestBets(RepositoryItem) - Method in class atg.svc.repository.service.SolutionScoringService
 
getMaxBestBetsPropertyName() - Method in class atg.svc.repository.service.SolutionScoringService
 
getMaxComputedTitleLength() - Method in class atg.svc.repository.service.SolutionService
Gets the maximum length allowed when computing the solution title.
getMaxContextIdLength() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getMaxDisplayedTitleLength() - Method in class atg.svc.repository.service.FavoritesService
Gets the maximum length to display the title.
getMaxDisplayedTitleLength() - Method in class atg.svc.repository.service.RecommendedReadingService
Gets the maximum length to display the title.
getMaxDisplayedTitleLength() - Method in class atg.svc.repository.service.SolutionService
Gets the maximum length to display the solution title.
getMaxHotSolutions() - Method in class atg.svc.repository.service.SolutionScoringService
 
getMaxHotSolutions(RepositoryItem) - Method in class atg.svc.repository.service.SolutionScoringService
 
getMaxHotSolutionsPropertyName() - Method in class atg.svc.repository.service.SolutionScoringService
 
getMaximumFractionDigits() - Method in class atg.svc.ui.util.PropertyFormatter
Sets the maximum number of digits to display to the right of the decimal point.
getMaxPasswordLength() - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
getMaxRecentSessions() - Method in class atg.svc.repository.service.ProfileService
 
getMaxSearchResults() - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Returns the mMaxSearchResults
getMaxSearchResultsPerPage() - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Returns the mMaxSearchResultsPerPage
getMaxTopQuestions() - Method in class atg.svc.repository.service.SolutionScoringService
 
getMaxTopQuestions(RepositoryItem) - Method in class atg.svc.repository.service.SolutionScoringService
 
getMaxTopQuestionsPropertyName() - Method in class atg.svc.repository.service.SolutionScoringService
 
getMessage() - Method in exception atg.svc.repository.service.exception.MissingRequiredPropertyException
Returns the detail message string of this throwable.
getMessage() - Method in exception atg.svc.repository.service.exception.ObjectException
Returns the detail message string of this throwable.
getMessageTools() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Returns the MessageTools component
getMessageTools() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns the MessageTools component
getMinimumFractionDigits() - Method in class atg.svc.ui.util.PropertyFormatter
Sets the minimum number of digits to display to the right of the decimal point.
getMinPasswordLength() - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
getMissingPropertyName() - Method in exception atg.svc.repository.service.exception.MissingRequiredPropertyException
 
getMode() - Method in class atg.svc.ui.treetable.SelectState
 
getModifiedBy() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getModifiedByOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getModuleDependencyManager() - Method in class atg.svc.repository.service.UIService
 
getMostRecentQuery() - Method in class atg.svc.repository.service.ProfileService
Returns the most recent qurery performed.
getMostRecentSession() - Method in class atg.svc.repository.service.SessionService
Returns the latest knowledge session for the current user or null if no sessions found.
getMostRecentSession(String) - Method in class atg.svc.repository.service.SessionService
Returns the most recent knowledge session (including possibly the current session) for the specified user
getMoveInfoByItem(Object) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
getMoveInfoByItem(Object) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
getMoveInfoByItem(Object) - Method in class atg.svc.ui.treetable.View
 
getMoveInfoByKey(Object) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
getMoveInfoByKey(Object) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
getMoveInfoByKey(Object) - Method in class atg.svc.ui.treetable.View
 
getMsgId() - Method in exception atg.svc.exception.ServiceTagException
Gets the id string to use to look up the user message associated with this exception.
getMutableProfileItem() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Gets a mutuable version of the profile repository item
getName(SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Gets the name of the field.
getName() - Method in interface atg.svc.repository.beans.SolutionField
Gets the property name of the Solution Field.
getName() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Getter for property name
getName() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValue
Getter for property name
getName() - Method in interface atg.svc.repository.beans.UserOption
Getter for property name
getName() - Method in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
 
getName() - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Gets name of attribute.
getName() - Method in class atg.svc.ui.treetable.NavigateInfo
 
getNamedAsset(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
getNameExpression() - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
getNavigateInfoByItem(StateContainer, Object) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
getNavigateInfoByItem(StateContainer, Object) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
getNavigateInfoByItem(Object) - Method in class atg.svc.ui.treetable.View
 
getNavigateInfoByKey(StateContainer, Object) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
getNavigateInfoByKey(StateContainer, Object) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
getNavigateInfoByKey(Object) - Method in class atg.svc.ui.treetable.View
 
getNavigateState() - Method in class atg.svc.ui.treetable.StateContainer
 
getNewAccountTemplateEmailInfo() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getNewActiveCustomerId() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Convenience method for returning the profile id of the new active customer that will be loaded as the part of this change.
getNewActiveTicketId() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Convenience method for returning the ticket id of the ticket that will be loaded as part of the change.
getNewCellInstance(String) - Method in class atg.svc.repository.service.UIService
Creates a cell instance bean and fills in the default values.
getNewCellInstance(String, CellDefinition) - Method in class atg.svc.repository.service.UIService
 
getNewConfig(int, String, String) - Method in class atg.svc.repository.service.UIService
Creates a new configuration bean.
getNewContentInstance(String) - Method in class atg.svc.repository.service.UIService
Creates a content instance bean and fills in the default values.
getNewFrameworkInstance() - Method in class atg.svc.repository.service.UIService
Creates a framework instance bean and fills in the default values.
getNewFrameworkInstance(String) - Method in class atg.svc.repository.service.UIService
Creates a framework instance bean and fills in the default values.
getNewInstance(int, String) - Method in class atg.svc.repository.service.UIService
 
getNewObject() - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
Returns the object that will replace the old object when the change is applied.
getNewObjectId() - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
Returns the id of the new object represented by this change detail.
getNewPanelInstance(String) - Method in class atg.svc.repository.service.UIService
Creates a panel instance bean and fills in the default values.
getNewPanelInstance(String, PanelDefinition) - Method in class atg.svc.repository.service.UIService
 
getNewPanelStackInstance(String) - Method in class atg.svc.repository.service.UIService
Creates a panel stack instance bean and fills in the default values.
getNewPanelStackInstance(String, PanelStackDefinition) - Method in class atg.svc.repository.service.UIService
 
getNewPanelTargetElementInstance(String, String, int) - Method in class atg.svc.repository.service.UIService
Creates a panel target element bean and fills in the default values.
getNewPanelTargetElementInstance(String) - Method in class atg.svc.repository.service.UIService
 
getNewPanelTargetElementInstance(String, String) - Method in class atg.svc.repository.service.UIService
 
getNewSkinInstance(String) - Method in class atg.svc.repository.service.UIService
Creates a skin instance bean and fills in the default values.
getNewTabInstance(String) - Method in class atg.svc.repository.service.UIService
Creates a tab instance bean and fills in the default values.
getNewTabInstance(String, TabDefinition) - Method in class atg.svc.repository.service.UIService
 
getNewTargetElementId() - Method in class atg.svc.repository.service.UIService
Generates and returns a new target element identifier.
getNewTemplateInstance(String) - Method in class atg.svc.repository.service.UIService
Creates a template instance bean and fills in the default values.
getNewWindowAttribute(String, String, String) - Method in class atg.svc.repository.service.StateHolderService
Creates a window attribute bean and fills in the default values.
getNewWindowId() - Method in class atg.svc.repository.service.StateHolderService
Generates and returns a new window identifier.
getNextHigherEscalationLevel(RepositoryItem) - Method in class atg.svc.agent.ticketing.TicketingTools
Returns the next escalation level for the ticket
getNextHigherEscalationLevelForCurrentTicket() - Method in class atg.svc.agent.ticketing.TicketingTools
Returns the next escalation level for the environment's current ticket
getNextPushedTicket(String, RepositoryItem) - Method in class atg.svc.agent.ticketing.TicketingTools
Returns the next ticket from the agent's queue if they are push agent.
getNextStepsMenuId() - Method in class atg.svc.clicktoconnect.LandingPage
Returns the next steps menu id that set for the landing page.
getNoFilteringValue() - Method in class atg.svc.ui.treetable.FilterBase
 
getNonDiscardableActivityTypes() - Method in class atg.svc.agent.ticketing.ServiceTicketDispositionMonitor
Default value is the list of defaultRecorderactivities and eventTypeToRecorderMap if not specified in property file.
getNonNullProcessData(Process) - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
Gets the process data item tied to pProcess
getNumber() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property number
getNumberFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for NumberFieldDefinition instances.
getNumberFieldMetadata() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets metadata about the Number field type.
getNumberOfSearchableFields(SolutionClass) - Method in class atg.svc.repository.beans.methods.SolutionClassMethods
Gets the number of solution class fields that are searchable.
getNumberType() - Static method in class atg.svc.repository.beans.TransactionalFragmentParameterType
Returns the instance representing the String value "NumberType"
getObject() - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
getObject() - Method in class atg.svc.ui.treetable.Parameters
 
getObjectName() - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
getOldObject() - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
getOldObjectId() - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
getOperation() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getOperation() - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Gets value of attribute's operation.
getOperation() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getOperation() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getOperation() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getOperation() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getOperation() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getOperation() - Method in interface atg.svc.ui.formhandlers.TreeTableEventFormHandler
 
getOperation() - Method in interface atg.svc.ui.formhandlers.TreeTableFormHandler
 
getOperation() - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
getOperation() - Method in class atg.svc.ui.treetable.FilterDefinition
 
getOperation() - Method in class atg.svc.ui.treetable.View
 
getOperator(String) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
getOptionBeanHomes() - Method in class atg.svc.repository.service.KnowledgeBaseService
Gets the factory for the bean homes for the OptionRepository.
getOptionRepositoryHomes() - Method in class atg.svc.repository.service.KnowledgeBaseService
Gets the factory for the repository homes for the OptionRepository.
getOptions(String) - Method in class atg.svc.repository.service.SegmentedOptionService
Returns a Map that can be used to edit Segmented options.
getOptions() - Method in class atg.svc.repository.service.SiteService
Returns a Map that can be used to edit site options.
getOptions(String) - Method in class atg.svc.repository.service.UserOptionsService
Gets a map of all the options that can be edited by the given user.
getOptions() - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
getOptionsForCurrentUser() - Method in class atg.svc.repository.service.UserOptionsService
Gets a map of all the options that can be edited by the current user.
getOptionUtils() - Method in class atg.svc.repository.service.ServiceFactory
Gets the OptionUtils component.
getOptionUtils() - Method in class atg.svc.repository.service.SiteService
Gets the common options utilities component.
getOptionUtils() - Method in class atg.svc.repository.service.UserOptionsService
Gets the common options utilities component.
getOrder(SolutionClassFieldDefinition) - Method in class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
Gets the order of this SolutionClassFieldDefinition in the solution class.
getOrderDisplayListLength() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getOrdersRepositoryView() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getOrganizationFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for OrganizationFieldDefinition instances.
getOrganizationFieldMetadata() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets metadata about the Organization field type.
getOrganizationItemDescriptor() - Method in class atg.svc.repository.service.OrganizationValueService
 
getOrganizationNameById(String) - Method in class atg.svc.repository.service.ProfileService
Gets the name of an organization item from the current user's profile repository given the id.
getOrganizationValueById(String) - Method in class atg.svc.repository.service.OrganizationValueService
Gets an OrgnizationValue given its repository id.
getOrganizationValueDisplayName(OrganizationValue) - Method in class atg.svc.repository.service.OrganizationValueService
Gets the display name of the OrganizationValue.
getOrganizationValueFromOrganization(OrganizationValueType, String, String) - Method in class atg.svc.repository.service.OrganizationValueService
Gets an organization value given the type and organization id.
getOrganizationValueHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for OrganizationValue instances.
getOrganizationValueItemDescriptor() - Method in class atg.svc.repository.service.OrganizationValueService
 
getOrganizationValueListById(String[]) - Method in class atg.svc.repository.service.OrganizationValueService
Gets a list of OrgnizationValue objects given a list of repository ids.
getOrganizationValueService() - Method in class atg.svc.repository.service.ServiceFactory
 
getOrganizationViewName() - Method in class atg.svc.repository.service.ProfileService
 
getOrgIds() - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Getter for property OrgIds
getOrgUsers(String, String) - Method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
 
getOuterStylesheet() - Method in class atg.svc.ui.CommonUIConfiguration
 
getOwningGroup() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getOwningGroupOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getPageBaseOffset() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getPagedSessions(int, int) - Method in class atg.svc.repository.service.SessionService
Returns a page of knowledge sessions conducted by the current user.
getPagedSessions(String, int, int) - Method in class atg.svc.repository.service.SessionService
Returns a page of knowledge sessions conducted by the specified user.
getPageHighIndex() - Method in class atg.svc.ui.treetable.PageState
 
getPageIndexElementName() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getPageNumber() - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
getPageOffset() - Method in class atg.svc.ui.treetable.PageState
 
getPageSize() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getPageSize() - Method in class atg.svc.ui.treetable.PageState
 
getPageState() - Method in class atg.svc.ui.treetable.StateContainer
 
getPanelConfig(String) - Method in class atg.svc.repository.service.UIService
Gets the panel configuration for the specified user.
getPanelIds() - Method in class atg.svc.clicktoconnect.LandingPage
Returns the panelIds that are displayed on the landing page.
getPanelStackConfig(String) - Method in class atg.svc.repository.service.UIService
Gets the panel stack configuration for the specified user.
getPanelStackIds() - Method in class atg.svc.clicktoconnect.LandingPage
 
getParameterMap() - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
getParameterNames() - Method in class atg.svc.fragment.TransactionalFragment
Gets the list of parameter names that are associated with the fragment.
getParameters() - Method in class atg.svc.fragment.TransactionalFragment
Gets a List of TransactionalFragmentParameter associated with this transactional fragment as configured in the parameterNames property.
getParameters() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
Getter for property parameters
getParameters() - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
getParameters() - Method in interface atg.svc.ui.formhandlers.TreeTableEventFormHandler
 
getParameters() - Method in interface atg.svc.ui.formhandlers.TreeTableFormHandler
 
getParameters() - Method in class atg.svc.ui.treetable.View
 
getParentGroupId() - Method in class atg.svc.ui.formhandlers.GroupUserChooserListFormHandler
Returns parent group id for users in list
getParentGroupRqlWhere() - Method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
 
getParentGroupRqlWhere() - Method in class atg.svc.ui.formhandlers.GroupUserChooserListFormHandler
 
getPassword() - Method in class atg.svc.clicktoconnect.C2CWebServiceManager
Returns property Password
getPath() - Method in class atg.svc.ui.treetable.NavigateInfo
 
getPDFDocument() - Static method in class atg.svc.repository.beans.ViewedAnswerDocType
Returns the instance representing the String value "PDFDocument"
getPersonalFavoriteQueries() - Method in class atg.svc.repository.service.FavoriteQueryService
A list of the user's favorite personal queries - may include queries that the user has been pushed to groups.
getPersonalFavoriteQueries(String) - Method in class atg.svc.repository.service.FavoriteQueryService
 
getPersonalFavoriteQueriesByType(String) - Method in class atg.svc.repository.service.FavoriteQueryService
 
getPersonalFavoriteQueriesByType(String, String) - Method in class atg.svc.repository.service.FavoriteQueryService
 
getPhoneNumberProperty() - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Returns the mPhoneNumberProperty
getPollInterval() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getPollInterval() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getPostalCodeProperty() - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Returns the mPostalCodeProperty
getPredicateByType(KnowledgeQuery, KnowledgeQueryPredicateValueType) - Method in class atg.svc.repository.service.QueryService
Returns the first predicate found of the specified predicate type.
getProcessDataTypePropertyName() - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
Get property processDataTypePropertyName
getProcessDataTypePropertyName() - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
Get property processDataTypePropertyName
getProfile() - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
 
getProfile() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getProfile() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getProfile() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getProfile() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getProfile() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getProfile() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getProfile() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getProfile() - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
getProfileComponentName() - Method in class atg.svc.repository.service.SecurityUIService
 
getProfileComponentName() - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
getProfileComponentPath() - Method in class atg.svc.clicktoconnect.C2CTools
Path to the profile component used to determine if the session has been logged in.
getProfileFromDetail(EnvironmentChangeDetail) - Method in class atg.svc.agent.environment.EnvironmentTools
Returns the profile repository item from the change detail.
getProfileRepository() - Method in class atg.svc.PublishingConfiguration
Returns the profileRepository
getProfileRepository() - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
 
getProfileRepository() - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
Alias to ListChooserFormHandler.getRepository()
getProfileService() - Method in class atg.svc.agent.ticketing.TicketingTools
 
getProfileService() - Method in class atg.svc.repository.service.FavoritesService
 
getProfileService() - Method in class atg.svc.repository.service.OrganizationValueService
 
getProfileService() - Method in class atg.svc.repository.service.RecentTicketsService
 
getProfileService() - Method in class atg.svc.repository.service.RecommendedReadingService
 
getProfileService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the ProfileService business component.
getProfileService() - Method in class atg.svc.repository.service.SessionService
 
getProfileService() - Method in class atg.svc.repository.service.UserOptionsService
Gets the ProfileService service.
getProfileService() - Method in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
 
getProfileService() - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
 
getProfileService() - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
 
getProfileService() - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Getter for property ProfileService
getProfileService() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Getter for property ProfileService
getProfileService() - Method in class atg.svc.ui.util.PropertyFormatter
Gets the ProfileService business component.
getProfileServices() - Method in class atg.svc.clicktoconnect.AuthenticationServlet
get ProfileServices
getProfileSortProperty() - Method in class atg.svc.repository.service.SegmentService
Gets the name of the property to use when sorting profile values.
getProfileTools() - Method in class atg.svc.agent.environment.EnvironmentTools
The ProfileTools component
getProfileTools() - Method in class atg.svc.clicktoconnect.AuthenticationServlet
get ProfileTools
getProfileTools() - Method in class atg.svc.repository.service.ProfileService
Gets the ProfileTools component.
getProfileTools() - Method in class atg.svc.repository.service.SegmentService
Gets the ProfileTools component.
getProfileTools() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getProfileTools() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getProfileTools() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getProfileTools() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getProfileTools() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getProfileTools() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getProgressNodeId() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getPropertyUpdates() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getPublicFavoriteQueries() - Method in class atg.svc.repository.service.FavoriteQueryService
 
getPublicFavoriteQueries(String) - Method in class atg.svc.repository.service.FavoriteQueryService
 
getPublicFavoriteQueriesByType(String) - Method in class atg.svc.repository.service.FavoriteQueryService
 
getPublicFavoriteQueriesByType(String, String) - Method in class atg.svc.repository.service.FavoriteQueryService
 
getPublishedGroups() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
getPublishedSolutionById(String) - Method in class atg.svc.repository.service.SolutionService
Finds the published solution by it's repository id.
getPublishingConfiguration() - Static method in class atg.svc.PublishingConfiguration
 
getPublishingService() - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
getPublishingServiceComponentName() - Method in class atg.svc.workflow.process.action.ClaimSolutionTask
 
getPublishingServiceComponentName() - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
 
getPublishingServiceComponentName() - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
 
getPurpose(FieldDefinitionTypeMetadata) - Method in class atg.svc.repository.beans.methods.FieldDefinitionTypeMetadataMethods
Gets the enumerated value object for the purpose value of the metadata object.
getQOAAHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for QOAA instances.
getQOAAList() - Method in class atg.svc.repository.service.SolutionScoringService
Gets the Questions Others are Asking List
getQOAAScore(SolutionRelevance) - Method in class atg.svc.repository.beans.methods.SolutionRelevanceMethods
Gets the qoaa score if not already computed it's computes.
getQOAAScore() - Method in interface atg.svc.repository.beans.SolutionRelevance
 
getQOAAService() - Method in class atg.svc.repository.service.SolutionScoringService
 
getQOAAService() - Method in class atg.svc.repository.service.SolutionService
 
getQueryCompositeId() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
getQueryConstraints() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getQueryDesc() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
getQueryDescriptionLengthErrorCode() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
getQueryId() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Returns the queryId.
getQueryId() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getQueryId() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getQueryLanguageConstraintType() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getQueryName() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getQueryName() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
getQueryNameDuplicateErrorCode() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
getQueryNameEmptyErrorCode() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
getQueryNameLengthErrorCode() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
getQueryService() - Method in class atg.svc.repository.service.FavoriteQueryService
 
getQueryService() - Method in class atg.svc.repository.service.ProfileService
 
getQueryService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the QueryService business component.
getQueryString() - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
getQueryType() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
getRatingName() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getRatingService() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getRawValue() - Method in interface atg.svc.repository.beans.UserOption
Getter for property rawValue
getReasonCode() - Method in class atg.svc.agent.environment.TicketDispositionOptions
 
getRecentQueries() - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent seraches performed by the currently logged in user in SelfService.
getRecentQueries(Profile) - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent searches performed by the user.
getRecentQueries(Profile, String) - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent searches performed by the user.
getRecentQueriesForAgent() - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent seraches performed by the currently logged in user in Agent WorkSpace.
getRecentTicketById(String) - Method in class atg.svc.repository.service.RecentTicketsService
Finds a RecentTickets by it's repository id.
getRecentTicketId() - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
 
getRecentTickets() - Method in class atg.svc.repository.service.ProfileService
Returns the Collection of the Recent Tickets of the currently logged in users.
getRecentTickets(String) - Method in class atg.svc.repository.service.ProfileService
Returns the Collection of the Recent Tickets of specified users.
getRecentTickets(String, RecentTicketsType) - Method in class atg.svc.repository.service.ProfileService
Returns the Collection of the Recent Tickets of specified users.
getRecentTickets(String, String) - Method in class atg.svc.repository.service.ProfileService
Returns the Collection of the Recent Tickets of specified users.
getRecentTickets() - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list of recent tickets visible to the current user.
getRecentTickets(String) - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list of recent tickets visible to the user.
getRecentTickets() - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
 
getRecentTicketsByIdAndType(String, RecentTicketsType) - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list recent tickets of the specified type that are visible for the given user.
getRecentTicketsByIdAndType(String, String) - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list recent tickets of the specified type that are visible for the given user.
getRecentTicketsByIdAndTypeAsc(String, RecentTicketsType) - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list recent tickets of the specified type that are visible for the given user.
getRecentTicketsByIdAndTypeAsc(String, String) - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list recent tickets of the specified type that are visible for the given user.
getRecentTicketsByType(RecentTicketsType) - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list of recent tickets of type 'worked' or 'viewed' that are visible to the current user.
getRecentTicketsByType(String) - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list of recent tickets of type 'worked' or 'viewed' that are visible to the current user.
getRecentTicketsByUserIdTypeAndTicket(String, String, String) - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list recent tickets of the specified type that are visible for the given user.
getRecentTicketsInAscOrder(String) - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list of recent tickets visible to the user.
getRecentTicketsService() - Method in class atg.svc.repository.service.ProfileService
 
getRecentTicketsService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the RecentTicketsService business component.
getRecentTicketsViewed() - Method in class atg.svc.repository.service.ProfileService
Returns the Collection of the Recent Tickets -viewed the currently logged in users.
getRecentTicketsViewed() - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list of recent tickets of type 'viewed' that are visible to the current user.
getRecentTicketsViewed(String) - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list of recent tickets of type 'viewed' that are visible specified user.
getRecentTicketsWorked() - Method in class atg.svc.repository.service.ProfileService
Returns the Collection of the Recent Tickets - Worked the currently logged in users.
getRecentTicketsWorked() - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list of recent tickets of type 'worked' that are visible to the current user.
getRecentTicketsWorked(String) - Method in class atg.svc.repository.service.RecentTicketsService
Returns a list of recent tickets of type 'worked' that are visible to the specified user.
getRecentViewedAnswers() - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent answers viewed by the currently logged in user using SelfService option.
getRecentViewedAnswers(Profile) - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent answers viewed by the user.
getRecentViewedAnswers(Profile, String) - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent answers viewed by the user.
getRecentViewedAnswersForAgent() - Method in class atg.svc.repository.service.ProfileService
Returns the N most recent answers viewed by the currently logged in user using Agent option.
getRecommendedAnswersCountBySolution(String) - Method in class atg.svc.repository.service.RecommendedAnswerService
Returns the number of recommended answers associated with the given solution id Return collection is ordered by modifyDate from newest to oldest
getRecommendedAnswerService() - Method in class atg.svc.repository.service.ServiceFactory
 
getRecommendedAnswerService() - Method in class atg.svc.repository.service.SolutionScoringService
 
getRecommendedAnswerService() - Method in class atg.svc.repository.service.SolutionService
 
getRecommendedAnswerService() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getRecommendedReading() - Method in class atg.svc.repository.service.ProfileService
Returns the Collection of the RecommendedReading of the currently logged in users.
getRecommendedReading() - Method in class atg.svc.repository.service.RecommendedReadingService
Returns a list of recommended reading visible to the current user.
getRecommendedReadingById(String) - Method in class atg.svc.repository.service.RecommendedReadingService
Finds a RecommendedReading by it's repository id.
getRecommendedReadingByIdAndType(String, RecommendedReadingType) - Method in class atg.svc.repository.service.RecommendedReadingService
Returns a list recommended reading of the specified type that are visible for the given user.
getRecommendedReadingByIdAndType(String, String) - Method in class atg.svc.repository.service.RecommendedReadingService
Returns a list recommended reading of the specified type that are visible for the given user.
getRecommendedReadingByType(RecommendedReadingType) - Method in class atg.svc.repository.service.RecommendedReadingService
Returns a list of recommended reading of type 'PDFDocument' or 'document' or 'solution' that are visible to the current user.
getRecommendedReadingByType(String) - Method in class atg.svc.repository.service.RecommendedReadingService
Returns a list of recommended reading of type 'PDFDocument' or 'document' or 'solution' that are visible to the current user.
getRecommendedReadingDocument() - Method in class atg.svc.repository.service.RecommendedReadingService
Returns a list of recommended reading of type 'document' that are visible to the current user.
getRecommendedReadingDocument(String) - Method in class atg.svc.repository.service.RecommendedReadingService
Returns a list of recommended reading of type 'document' that are visible to the specified user.
getRecommendedReadingId() - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Getter for property RecommendedReadingId
getRecommendedReadingPDFDocument() - Method in class atg.svc.repository.service.RecommendedReadingService
Returns a list of recommended reading of type 'PDFDocument' that are visible to the current user.
getRecommendedReadingPDFDocument(String) - Method in class atg.svc.repository.service.RecommendedReadingService
Returns a list of recommended reading of type 'PDFDocument' that are visible to the specifed user.
getRecommendedReadingsBySolutionId(String) - Method in class atg.svc.repository.service.RecommendedReadingService
Gets the collection of recommended readings by their solution id.
getRecommendedReadingService() - Method in class atg.svc.repository.service.ProfileService
 
getRecommendedReadingService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the RecommendedReadingService business component.
getRecommendedReadingService() - Method in class atg.svc.repository.service.SolutionService
 
getRecommendedReadingSolution() - Method in class atg.svc.repository.service.RecommendedReadingService
Returns a list of recommended reading of type 'solution' that are visible to the current user.
getRecommendedReadingSolution(String) - Method in class atg.svc.repository.service.RecommendedReadingService
Returns a list of recommended reading of type 'solution' that are visible specified user.
getReferrer() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns URL of the page that spawned the click to call button.
getReferrerParameter(String, C2CRequestData) - Method in class atg.svc.clicktoconnect.LandingPageHandler
Returns a parameter value from the Referrer url for the given parameter name.
getRegistryManager() - Method in class atg.svc.repository.service.TransactionalFragmentService
Gets the asset registry manager for getting the transactional fragment nucleus components.
getRegistryName() - Method in class atg.svc.repository.service.TransactionalFragmentService
Gets the name of the registry where the transactional fragments are stored.
getRegistryPath() - Method in class atg.svc.repository.service.TransactionalFragmentService
Gets the path in the config layer where the transactional fragment components are found.
getRelativeSearchWeights(SolutionClass) - Method in class atg.svc.repository.beans.methods.SolutionClassMethods
Gets a Map with the relative search weight of each searchable Solution Class field keyed by the field name.
getReportTabId() - Method in class atg.svc.repository.service.UIService
 
getRepository() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Repository containing views "SolutionStatus" and "FieldDefinition" or specified specific view.
getRepositoryAttributeCollection(String) - Method in class atg.svc.repository.service.StateHolderService
Retrieves state holder repository-backed attributes
getRepositoryId() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Overrides ProfileForm.getRepositoryId() to extract from the profile if the property is empty
getRepositoryItem(Object) - Method in class atg.svc.repository.service.RepositoryService
Gets a repository item from an r2j repository impl.
getRepositoryItem() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler.ResultWrapper
 
getRepositoryService() - Method in class atg.svc.repository.service.BaseService
Gets the repository services.
getRepositoryUserDirectory() - Method in class atg.svc.PublishingConfiguration
 
getRepositoryUserDirectoryProperties() - Method in class atg.svc.PublishingConfiguration
 
getRepositoryView() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Name of this repository view will be used to extract full or filtered list of items.
getRequestedFTCallID() - Method in class atg.svc.clicktoconnect.C2CRequestData
Returns the FTCallID param value received on the original automated request to start the call.
getRequestedHash() - Method in class atg.svc.clicktoconnect.C2CRequestData
Returns the hash param value received on the original automated request to start the call.
getRequestedUsername() - Method in class atg.svc.clicktoconnect.C2CRequestData
Returns the user name param value received on the original automated request to start the call.
getRequestedUserTelephoneNumber() - Method in class atg.svc.clicktoconnect.C2CRequestData
The user telephone number for the call
getResearchSessionActivityHeading() - Method in class atg.svc.repository.service.SessionService
 
getResearchTabId() - Method in class atg.svc.repository.service.UIService
 
getResetPasswordTemplateEmailInfo() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getResourceBundle() - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
getResourceBundle() - Method in class atg.svc.fragment.TransactionalFragment
Gets the name of the resource bundle to use for the displayName, description and parameter labels.
getResourceBundleName() - Method in interface atg.svc.ui.formhandlers.ActivityFilter
The resource bundle name to use to find the display name for this filter.
getResourceBundleName() - Method in class atg.svc.ui.formhandlers.CategoryActivityFilter
The resource bundle that contains the resource key of the display name for this filter
getResourceBundleName() - Method in class atg.svc.ui.formhandlers.DefaultActivityFilter
The resource bundle that contains the resource key of the display name for this filter
getResourceKey() - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
getRespondTabId() - Method in class atg.svc.repository.service.UIService
 
getRestoreOptions() - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
getResult() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getResultAsString() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getResultLanguageConstraintType() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getResultsPerPage() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getResultsPerPage() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getResultsPerPage() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getRowsPerPage() - Method in class atg.svc.agent.ui.tables.TableConfiguration
Returns the number of rows that should be displayed in the table
getScriptsLocation() - Method in class atg.svc.ui.CommonUIConfiguration
 
getSearchAllTopics() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSearchCluster() - Method in class atg.svc.ui.CommonUIConfiguration
 
getSearchContextAsString() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getSearchDefaultSortDirection() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSearchDefaultSortField() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSearchEnvironmentName(String) - Method in class atg.svc.repository.service.SiteService
 
getSearchExampleCount() - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
getSearchFormId() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getSearchInfoKey() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSearchLanguageService() - Method in class atg.svc.repository.service.SolutionScoringService
 
getSearchLanguageService() - Method in class atg.svc.repository.service.TopicServiceImpl
 
getSearchResults() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getSearchResults() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSearchResults() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getSearchService() - Method in class atg.svc.repository.service.SolutionScoringService
 
getSearchService() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSearchService() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getSearchSiteName(String) - Method in class atg.svc.repository.service.SiteService
 
getSearchTabId() - Method in class atg.svc.repository.service.SelfServiceUIService
 
getSearchTextInputFields() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSearchTextValues() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSearchType() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSecretKeyForHashCompare() - Method in class atg.svc.clicktoconnect.C2CTools
Returns the key value that uses to generate the hash value when comparing the hash generated by eStara for the request.
getSecurityDomain() - Method in class atg.svc.repository.service.UIService
 
getSecurityService() - Method in class atg.svc.repository.service.UIService
 
getSegment(String, boolean) - Method in class atg.svc.repository.service.SegmentService
Gets a segment by name and whether it's internal or external.
getSegmentedOptionService() - Method in class atg.svc.repository.service.ServiceFactory
 
getSegmentedOptionService() - Method in class atg.svc.repository.service.UIService
 
getSegmentedOptionService() - Method in class atg.svc.repository.service.UserOptionsService
Gets the SegmentedOption service.
getSegmentItems() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Retrieve items from segment
getSegments() - Method in interface atg.svc.repository.beans.UserFieldDefinition
Getter for property segments
getSegmentsByValueMatch(String, String, Object) - Method in class atg.svc.repository.service.SolutionService
Gets the segments for a given property name and value.
getSegmentService() - Method in class atg.svc.repository.service.OrganizationValueService
 
getSegmentService() - Method in class atg.svc.repository.service.SegmentedOptionService
Gets the SegmentService business component.
getSegmentService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the SegmentService business component.
getSegmentService() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the SegmentService business component.
getSegmentService() - Method in class atg.svc.repository.service.SolutionService
 
getSegmentService() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
getSegmentsSorted() - Method in interface atg.svc.repository.beans.UserFieldDefinition
Getter for property segmentsSorted
getSelectedContextRoot() - Method in class atg.svc.agent.customer.CustomerPanelConfig
Gets the property selectedContextRoot
getSelectedItemsList() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Display names of all selected items.
getSelectedKeys() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Currently selected keys are mapped to Boolean.TRUE values for easy determining in JSP if given key is selected.
getSelectedKeysList() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Made to preserve sorting of mViewItems
getSelectLink() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getSelectState() - Method in class atg.svc.ui.treetable.StateContainer
 
getSerializedData() - Method in interface atg.svc.repository.beans.WindowAttribute
Getter for property serializedData
getServiceActionConfiguration() - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
Gets the configuration for this action
getServiceCustomerProfile() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getServiceFactory() - Method in class atg.svc.repository.beans.methods.BaseMethods
Gets the factory for the business components since they cannot be configured on non-nucleus components.
getServiceFactory() - Method in class atg.svc.repository.beans.methods.OptionMethods
Returns a ServiceFactory which provides non-nucleus components with a means to access the repository service nucleus components (e.g.
getServiceFrameworkBeanHomes() - Method in class atg.svc.repository.service.FrameworkBaseService
Gets the factory for the bean homes for the ServiceFrameworkRepository.
getServiceFrameworkBeanHomesName() - Method in class atg.svc.repository.service.FrameworkBaseService
Gets the name of the bean homes for the ServiceFrameworkRepository.
getServiceFrameworkRepositoryHomes() - Method in class atg.svc.repository.service.FrameworkBaseService
Gets the factory for the repository homes for the ServiceFrameworkRepository.
getServiceFrameworkRepositoryHomesName() - Method in class atg.svc.repository.service.FrameworkBaseService
Gets the name of the repository homes for the ServiceFrameworkRepository.
getServiceRepository() - Method in class atg.svc.repository.service.OrganizationValueService
The repository that we use to listen for solution property changes.
getServiceSegmentBeanHomes() - Method in class atg.svc.repository.service.KnowledgeBaseService
Gets the factory for the bean homes for the ServiceSegmentRepository.
getServiceSegmentRepositoryHomes() - Method in class atg.svc.repository.service.KnowledgeBaseService
Gets the factory for the repository homes for the ServiceSegmentRepository.
getServiceSharedBeanHomes() - Method in class atg.svc.repository.service.SharedService
Gets the factory for the bean homes for the ServiceSharedRepository.
getServiceSharedBeanHomesName() - Method in class atg.svc.repository.service.SharedService
Gets the name of the bean homes for the ServiceSharedRepository.
getServiceSharedRepositoryHomes() - Method in class atg.svc.repository.service.SharedService
Gets the factory for the repository homes for the ServiceSharedRepository.
getServiceSharedRepositoryHomesName() - Method in class atg.svc.repository.service.SharedService
Gets the name of the repository homes for the ServiceSharedRepository.
getServletContext() - Method in class atg.svc.fragment.TransactionalFragment
Optional context root for when the fragment lives in a different webapp context.
getSessionAttribute(String) - Method in class atg.svc.repository.service.StateHolderService
get a cookie attribute
getSessionAttribute(HttpSession, String) - Method in class atg.svc.repository.service.StateHolderService
get a cookie attribute
getSessionAttributeByKey(String, String) - Method in class atg.svc.repository.service.StateHolderService
Gets a session attribute by key.
getSessionAttributeMap(String) - Method in class atg.svc.repository.service.StateHolderService
Retrieves state holder session-backed attributes
getSessionID() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the SessionID of the call.
getSessionId() - Method in interface atg.svc.repository.beans.WindowAttribute
Getter for property sessionId
getSessions() - Method in class atg.svc.repository.service.SessionService
Returns a list of all sessions conducted by the current user
getSessions(String) - Method in class atg.svc.repository.service.SessionService
Returns a list of all sessions conducted by the specified user
getSessionService() - Method in class atg.svc.repository.service.FavoriteQueryService
 
getSessionService() - Method in class atg.svc.repository.service.ProfileService
 
getSessionService() - Method in class atg.svc.repository.service.QueryService
Set via configuration property
getSessionService() - Method in class atg.svc.repository.service.RecommendedAnswerService
 
getSessionService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the SessionService business component.
getSessionService() - Method in class atg.svc.repository.service.ViewedAnswerService
 
getSessionService() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getShowAnswers() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getShowPasswordRule() - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
getSite() - Method in class atg.svc.repository.service.SiteService
Gets a site based on the id set in the siteId property.
getSiteById(String) - Method in class atg.svc.repository.service.SiteService
Gets a site by id.
getSiteByName(String) - Method in class atg.svc.repository.service.SiteService
This method just creates a new bean and return the site object with the site name.
getSiteConfiguration() - Method in class atg.svc.repository.service.SiteService
Returns the siteConfiguration.
getSiteConfiguration() - Method in class atg.svc.repository.service.SolutionService
 
getSiteId() - Method in class atg.svc.repository.service.UserOptionsService
Gets the id of the site this component is configured for.
getSiteId() - Method in class atg.svc.SiteConfiguration
Gets the id of the Site for the application.
getSiteName() - Method in class atg.svc.SiteConfiguration
Returns the siteName.
getSiteService() - Method in class atg.svc.repository.service.SegmentService
Gets the SiteService business component.
getSiteService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the SiteService business component.
getSiteService() - Method in class atg.svc.repository.service.SolutionScoringService
 
getSiteService() - Method in class atg.svc.repository.service.UserOptionsService
Gets the site service.
getSiteService() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
getSkinConfig(String) - Method in class atg.svc.repository.service.UIService
Gets the skin configuration for the specified user.
getSolution(SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Gets the parent Solution of the SolutionField.
getSolution() - Method in interface atg.svc.repository.beans.SolutionField
Gets the parent Solution of this SolutionField.
getSolution() - Static method in class atg.svc.repository.beans.ViewedAnswerDocType
Returns the instance representing the String value "Solution"
getSolution() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Gets the solution using the formhandler properties.
getSolutionActionConfiguration() - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
Gets the configuration for this action
getSolutionBeanHomes() - Method in class atg.svc.repository.service.KnowledgeBaseService
Gets the factory for the bean homes for the SolutionRepository.
getSolutionByDisplayId(String) - Method in class atg.svc.repository.service.SolutionService
Finds a solution by it's display id.
getSolutionById(String) - Method in class atg.svc.repository.service.SolutionService
Finds a solution by it's repository id or legacy id.
getSolutionByPrimaryKey(String) - Method in class atg.svc.repository.service.SolutionService
Finds a solution by it's repository id only.
getSolutionBySolutionField(SolutionField) - Method in class atg.svc.repository.service.SolutionService
Gets the Solution that contains the given SolutionField.
getSolutionClass(SolutionClassFieldDefinition) - Method in class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
Gets the SolutionClass for this SolutionClassFieldDefinition by using the SolutionClass id.
getSolutionClass() - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
getSolutionClassById(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Finds a solution class by it's repository id.
getSolutionClasses() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSolutionClassFieldDefinition() - Method in interface atg.svc.repository.beans.SolutionField
Getter for property solutionClassFieldDefinition
getSolutionClassFieldDefinitionById(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Finds a solution class property definition by it's repository id.
getSolutionClassFieldDefinitionByName(SolutionClass, String) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets a SolutionClassFieldDefinition from a SolutionClass given the name of the FieldDefinition.
getSolutionClassFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for SolutionClassFieldDefinition instances.
getSolutionClassHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for SolutionClass instances.
getSolutionClassId() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property solutionClassId
getSolutionClassId() - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
getSolutionEditorStylesheet() - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
getSolutionField(SolutionFieldValue) - Method in class atg.svc.repository.beans.methods.SolutionFieldValueMethods
Gets the parent SolutionField of the SolutionFieldValue.
getSolutionField() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Gets the SolutionField parent of this SolutionFieldValue.
getSolutionFieldByValue(SolutionFieldValue) - Method in class atg.svc.repository.service.SolutionService
Gets the SolutionField that contains the given SolutionFieldValue.
getSolutionFieldHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for SolutionField instances.
getSolutionFieldValueBean(SolutionField, SolutionFieldValue) - Method in class atg.svc.repository.service.SolutionService
Gets an editable SolutionFieldValue object given the SolutionField and SolutionFieldValue object.
getSolutionFieldValueById(String) - Method in class atg.svc.repository.service.SolutionService
Finds a SolutionFieldValue given its repository id.
getSolutionFieldValueHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for SolutionFieldValue instances.
getSolutionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for Solution instances.
getSolutionId() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property solutionId
getSolutionId() - Method in interface atg.svc.repository.beans.ViewedAnswer
Getter for property solutionId
getSolutionId() - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
getSolutionId() - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
 
getSolutionId() - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Getter for property SolutionId
getSolutionId() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getSolutionInternalAudienceById(String) - Method in class atg.svc.repository.service.LogicalOrganizationService
Gets a SolutionInternalAudience given the repository id.
getSolutionInternalAudienceByOrganization(String, String) - Method in class atg.svc.repository.service.LogicalOrganizationService
Finds a SolutionInternalAudience given the organization id.
getSolutionLanguage() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSolutionLanguageOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSolutionListsTopicSetName() - Method in class atg.svc.repository.service.TopicServiceImpl
The solution lists topic set holds special hot solutions and top solutions topics that are used to build the hot solutions and top solutions lists.
getSolutionMetadataService() - Method in class atg.svc.repository.service.SegmentService
Gets the FieldDefinition/SolutionClass business component.
getSolutionMetadataService() - Method in class atg.svc.repository.service.ServiceFactory
 
getSolutionMetadataService() - Method in class atg.svc.repository.service.SolutionService
 
getSolutionMetadataService() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSolutionMetadataService() - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
getSolutionMetadataService() - Method in class atg.svc.ui.util.PropertyFormatter
Gets the SolutionMetadataService business component.
getSolutionOwningGroupByOrganization(String, String) - Method in class atg.svc.repository.service.LogicalOrganizationService
Finds a SolutionOwningGroup given the organization id.
getSolutionPropertyNames() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the set of solution property names.
getSolutionRedirectByDeletedSolutionDisplayId(String) - Method in class atg.svc.repository.service.SolutionRedirectService
Retrieves a SolutionRedirect by the deleted solution display id
getSolutionRedirectByDeletedSolutionId(String) - Method in class atg.svc.repository.service.SolutionRedirectService
Retrieves a SolutionRedirect by the deleted solution id
getSolutionRedirectByPrimaryKey(String) - Method in class atg.svc.repository.service.SolutionRedirectService
Retrieves a SolutionDirect by the repository item id (primary key) of the SolutionRedirect
getSolutionRedirectService() - Method in class atg.svc.repository.service.SolutionService
 
getSolutionReferences(String) - Method in class atg.svc.repository.service.SolutionService
Gets the list of items that refer to a given solution.
getSolutionRelevance(String, String) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Gets a SolutionRelevance object for the given solution id.
getSolutionRelevance(String) - Method in class atg.svc.repository.service.SolutionScoringService
Gets a SolutionRelevance object for the given solution id.
getSolutionRelevanceHotUseCountPropertyName() - Method in class atg.svc.repository.service.SolutionScoringService
 
getSolutionRelevanceUseCountPropertyName() - Method in class atg.svc.repository.service.SolutionScoringService
 
getSolutionRelevanceViewCountPropertyName() - Method in class atg.svc.repository.service.SolutionScoringService
 
getSolutionRepositoryHomes() - Method in class atg.svc.repository.service.KnowledgeBaseService
Gets the factory for the repository homes for the SolutionRepository.
getSolutionRepositoryItemType() - Method in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated.  
getSolutionRepositoryItemType() - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated.  
getSolutionRepositoryItemType() - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated.  
getSolutionRepositoryItemType() - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
 
getSolutionRepositoryItemType() - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
getSolutionRepositoryItemType() - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
 
getSolutionRepositoryName() - Method in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated.  
getSolutionRepositoryName() - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated.  
getSolutionRepositoryName() - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated.  
getSolutionRepositoryName() - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
 
getSolutionRepositoryName() - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
getSolutionRepositoryName() - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
 
getSolutionsByOwningGroupOrgId(String) - Method in class atg.svc.repository.service.SolutionService
Gets Solutions with the given Owning Group.
getSolutionScoringService() - Method in class atg.svc.repository.service.HotSolutionsUpdateService
 
getSolutionScoringService() - Method in class atg.svc.repository.service.RecommendedAnswerService
 
getSolutionScoringService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the SolutionScoringService business component.
getSolutionScoringService() - Method in class atg.svc.repository.service.SessionService
 
getSolutionScoringService() - Method in class atg.svc.repository.service.SolutionService
 
getSolutionSecurityUtils() - Method in class atg.svc.repository.service.OrganizationValueService
 
getSolutionSecurityUtils() - Method in class atg.svc.repository.service.QOAAService
 
getSolutionSecurityUtils() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the SolutionSecurityUtils business component.
getSolutionSecurityUtils() - Method in class atg.svc.repository.service.SolutionScoringService
 
getSolutionSecurityUtils() - Method in class atg.svc.repository.service.SolutionService
 
getSolutionService() - Method in class atg.svc.repository.service.QOAAService
 
getSolutionService() - Method in class atg.svc.repository.service.RecommendedAnswerService
 
getSolutionService() - Method in class atg.svc.repository.service.RecommendedReadingService
 
getSolutionService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the SolutionService business component.
getSolutionService() - Method in class atg.svc.repository.service.SolutionScoringService
 
getSolutionService() - Method in class atg.svc.repository.service.SolutionStatusService
 
getSolutionService() - Method in class atg.svc.repository.service.TransactionalFragmentService
Gets the SolutionService business component.
getSolutionService() - Method in class atg.svc.repository.service.ViewedAnswerService
 
getSolutionService() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
getSolutionService() - Method in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
getSolutionService() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getSolutionService() - Method in class atg.svc.ui.util.PropertyFormatter
Gets the SolutionService business component.
getSolutionStatus() - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
Getter for property solutionStatus
getSolutionStatus(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated.  
getSolutionStatus(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
getSolutionStatusById(String) - Method in class atg.svc.repository.service.SolutionService
Finds a solution status by it's repository id.
getSolutionStatusHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for SolutionStatus instances.
getSolutionTabId() - Method in class atg.svc.repository.service.SelfServiceUIService
 
getSolutionTaskInfoRepository() - Method in class atg.svc.PublishingConfiguration
 
getSolutionTopics(Solution) - Method in class atg.svc.repository.service.SolutionService
Gets a set of Topic based on the Solution topicIds property.
getSolutionValidationUtils() - Method in class atg.svc.repository.service.SolutionService
 
getSolutionVersion() - Method in interface atg.svc.repository.beans.ViewedAnswer
Getter for property solutionVersion
getSolutionVersion(Solution) - Method in class atg.svc.repository.service.SolutionService
Gets the version number of the solution.
getSolutionVersion() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getSolutionVersion() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getSortCriteria(String) - Method in class atg.svc.ui.treetable.SortState
 
getSortDirection() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getSortDirection() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getSortDirection() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getSortDirection() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getSortDirection() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getSortDirection() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getSortDirection() - Method in class atg.svc.ui.treetable.SortBase
 
getSortField() - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
getSortField() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getSortField() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getSortField() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getSortField() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getSortField() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getSortField() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getSortState() - Method in class atg.svc.ui.treetable.StateContainer
 
getStartingEscalationLevel() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getStartingEscalationLevel() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getStartingEscalationLevel() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getStartTime() - Method in class atg.svc.agent.environment.CallState
Returns start time of the call
getState() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getState() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getState() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getState() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getState() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getState() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getState() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getState() - Method in interface atg.svc.ui.formhandlers.TreeTableFormHandler
 
getState() - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
getState() - Method in class atg.svc.ui.treetable.View
 
getStateContainer() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getStateData(Object) - Method in class atg.svc.agent.environment.CallState
Returns the extra data object keyed by the given object
getStateData(Object) - Method in class atg.svc.agent.environment.EnvironmentChangeState
Returns the extra data object keyed by the given object
getStateDataMap() - Method in class atg.svc.agent.environment.CallState
Returns the extra data map.
getStateDataMap() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Returns the extra data map.
getStateDataUrl() - Method in class atg.svc.agent.customer.CustomerPanelConfig
Gets the property stateDataUrl
getStateHolderService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the state holder business component.
getStateHolderService() - Method in class atg.svc.repository.service.SessionService
 
getStateKey() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getStateKey() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getStatementFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for StatementFieldDefinition instances.
getStatementFieldMetadata() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets metadata about the Statement field type.
getStateSavingMethod() - Method in class atg.svc.ui.treetable.StateContainer
 
getStatus() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the status of the search for live call data.
getStatus() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getStatus() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getStatuses() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getStatusesOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getStatusOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getStatusValues() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getStatusValues() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getString() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property string
getString() - Static method in class atg.svc.repository.beans.UserOptionDataType
Returns the instance representing the String value "String"
getString() - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
getString() - Method in class atg.svc.ui.treetable.Parameters
 
getStringValue(String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets an option by name in the highest priority segment the current user belongs to and returns its value as a String.
getStringValue(RepositoryItem, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets an option by name in the highest priority segment the given user belongs to and returns its value as a String.
getStringValue(String, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Gets a Segmented option by name and returns its value as a String.
getStringValue(String) - Method in class atg.svc.repository.service.SiteService
Gets a site option by site and name.
getStringValue(SiteOption) - Method in class atg.svc.repository.service.SiteService
Gets the string value of the given site option.
getStringValue(String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the current user as a String.
getStringValue(String, String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the given user segment as a String.
getStringValue(String, RepositoryItem) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the given user as a String.
getStringValueForUserOptionOnly(String) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the current user as a String.
getStringValueForUserOptionOnly(String, RepositoryItem) - Method in class atg.svc.repository.service.UserOptionsService
Gets the value of the given option for the given user as a String.
getStyleRoot() - Method in class atg.svc.ui.CommonUIConfiguration
 
getStyles() - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
getSubOrganizations(String) - Method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
Overriden to add organization's 'members' (users) with filtering by user type if necessary.
getSubOrganizations(String) - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
 
getSubOrganizations(String) - Method in class atg.svc.ui.formhandlers.UserChooserFormHandler
Overriden to add organization's 'members' (users).
getSubSections() - Method in class atg.svc.agent.customer.CustomerPanelConfig
Gets property subSections
getSubStatus() - Method in class atg.svc.agent.environment.TicketDispositionOptions
 
getSubtype() - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Gets subtype of attribute.
getSuccessURL() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Returns property SuccessURL
getSuccessUrl() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getSuggestedLoginParam() - Method in class atg.svc.ui.CommonUIConfiguration
 
getSupportedOfferMgmtMediaMimeTypes() - Method in class atg.svc.ui.CommonUIConfiguration
Returns the supportedOfferMgmtMediaMimeTypes.
getTabConfig(String) - Method in class atg.svc.repository.service.UIService
Gets the tab configuration for the specified user.
getTabId() - Method in class atg.svc.clicktoconnect.LandingPage
Returns the tab id that is displayed on the landing page.
getTablePage() - Method in class atg.svc.agent.ui.tables.TableConfiguration
Returns the tablePage configuration.
getTablePath() - Method in class atg.svc.agent.ui.tables.TableConfiguration
Returns the path to the table configuration component
getTagAttributeNameToPropertyNameMap() - Method in class atg.svc.clicktoconnect.C2CWebServiceParser
 
getTagNameToPropertyNameMap() - Method in class atg.svc.clicktoconnect.C2CWebServiceParser
Returns the tagNameToPropertyNameMap
getTags() - Method in class atg.svc.repository.beans.TransactionalFragmentParameterTypeEditor
 
getTags() - Method in class atg.svc.repository.beans.UserOptionDataTypeEditor
 
getTags() - Method in class atg.svc.repository.beans.ViewedAnswerDocTypeEditor
 
getTargetId() - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
getTaskElementId() - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
Getter for property taskElementId
getTasksTabId() - Method in class atg.svc.repository.service.UIService
 
getTelephoneNumber() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the telephone number of the agent
getTemplateConfig(String) - Method in class atg.svc.repository.service.UIService
Gets the template configuration for the specified user.
getTemplateEmailSender() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getTerminatedBy() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns who terminated the call, the agent of the customer.
getTextFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for TextFieldDefinition instances.
getTextFieldMetadata() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets metadata about the Text field type.
getTextType() - Static method in class atg.svc.repository.beans.TransactionalFragmentParameterType
Returns the instance representing the String value "TextType"
getTheme() - Method in class atg.svc.ui.CommonUIConfiguration
 
getTicketDetails(String) - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
 
getTicketDispositionOptions() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
This method will lazily create an instance of TicketDispositionOptions if one doesn't already exist.
getTicketDispositionOptions() - Method in class atg.svc.agent.environment.EnvironmentChangeState
This method will lazily create an instance of TicketDispositionOptions if one doesn't already exist.
getTicketHolder() - Method in class atg.svc.repository.service.QueryService
 
getTicketHolder() - Method in class atg.svc.repository.service.RecommendedAnswerService
 
getTicketHolder() - Method in class atg.svc.repository.service.SessionService
 
getTicketHolder() - Method in class atg.svc.repository.service.ViewedAnswerService
 
getTicketHolder() - Method in class atg.svc.ui.formhandlers.ActivityDetailFormHandler
id of the TicketHolder.
getTicketHolder() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getTicketHolder() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getTicketHolder() - Method in class atg.svc.ui.formhandlers.TicketingFormHandler
 
getTicketHolder() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getTicketHolderFromComponentPath(DynamoHttpServletRequest) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getTicketHolderNucleusPath() - Method in class atg.svc.repository.service.QueryService
 
getTicketHolderNucleusPath() - Method in class atg.svc.repository.service.RecommendedAnswerService
 
getTicketHolderNucleusPath() - Method in class atg.svc.repository.service.SessionService
 
getTicketHolderNucleusPath() - Method in class atg.svc.repository.service.ViewedAnswerService
 
getTicketId() - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
 
getTicketId() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getTicketId() - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
 
getTicketId() - Method in class atg.svc.ui.formhandlers.TicketingFormHandler
 
getTicketingManager() - Method in class atg.svc.agent.environment.EnvironmentTools
 
getTicketingManager() - Method in class atg.svc.agent.ticketing.ServiceTicketDispositionMonitor
 
getTicketingManager() - Method in class atg.svc.agent.ticketing.TicketingTools
 
getTicketingManager() - Method in class atg.svc.repository.service.SessionService
 
getTicketingManager() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getTicketingManager() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Returns the ticketingManager.
getTicketingManager() - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
 
getTicketingManager() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getTicketingTools() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Returns the agent TicketingTools component
getTicketingTools() - Method in class atg.svc.agent.environment.EnvironmentTools
 
getTicketNote() - Method in class atg.svc.agent.environment.TicketDispositionOptions
 
getTicketQueryContext(DynamoHttpServletRequest) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getTicketQueryContext(DynamoHttpServletRequest) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getTicketQueues() - Method in class atg.svc.agent.ticketing.TicketingTools
Creates a list of ticket queues
getTicketQueues() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getTicketsTabId() - Method in class atg.svc.repository.service.UIService
 
getTimeInitiated() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the Time the call was initiated.
getTipsStylesheet() - Method in class atg.svc.ui.CommonUIConfiguration
 
getTitle(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Gets the computed title for the given Solution.
getTitle() - Method in interface atg.svc.repository.beans.ViewedAnswer
Getter for property title
getTitle() - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
 
getTitle() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getTitle() - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Getter for property Title
getTitle() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getTitleHasValue() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getTitleOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getToday() - Method in class atg.svc.repository.service.BaseService
Gets today's date as a Timestamp.
getTopic() - Method in exception atg.svc.repository.service.exception.InvalidPathTopicException
 
getTopicConstraintType() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getTopicId() - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
getTopicLabel() - Method in exception atg.svc.repository.service.exception.InvalidPathTopicException
 
getTopics(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Gets a set of Topic based on the Solution topicIds property.
getTopics() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getTopicService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the TopicService business component.
getTopicService() - Method in class atg.svc.repository.service.SolutionService
 
getTopicService() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getTopicSetName() - Method in exception atg.svc.repository.service.exception.DuplicateTopicSetException
 
getTopicsOp() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getTopScore(SolutionRelevance) - Method in class atg.svc.repository.beans.methods.SolutionRelevanceMethods
Gets the top score if not already computed it's computes.
getTopScore() - Method in interface atg.svc.repository.beans.SolutionRelevance
 
getTopSolutions() - Method in class atg.svc.repository.service.SolutionScoringService
Deprecated. This function is being retained for backward compatibility but you should use getTopSolutionsAsSolutions() instead. Most callers want a list of Solution rather than a list of SolutionRelevance and getTopSolutionsAsSolutions() is more efficient than getting the SolutionRelevance and then retrieving the Solution by id. getTopSolutionsAsSolutions() will also make sure that non-deployed solutions are not returned in self-service.
NOTE: If you want to get the SolutionRelevance, you can also get it from Solution.getSolutionRelevance().
getTopSolutions(String) - Method in class atg.svc.repository.service.SolutionScoringService
Gets the Top Solutions list
getTopSolutions(int, Collection, Collection) - Method in class atg.svc.repository.service.SolutionScoringService
Gets the Top Solutions list filtered by constraints and sorted by their top score.
getTopSolutionsAsSolutions() - Method in class atg.svc.repository.service.SolutionScoringService
Gets the Top Solutions list
getTopSolutionsAsSolutions(int, Collection, Collection) - Method in class atg.svc.repository.service.SolutionScoringService
Gets the Top Solutions list filtered by constraints and sorted by their top score.
getTopSolutionsCustomConstraints() - Method in class atg.svc.repository.service.SolutionScoringService
A list of custom constraint components that can be used to further constrain the top solutions query.
getTotalItemCount() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getTotalItemCount() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Same as ListChooserFormHandler.getTotalItemCount().
getTotalItemCount() - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
 
getTotalItemCount() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getTotalItemCount() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getTotalItemCount() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getTotalItemCount() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getTotalItemCount() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getTotalItemCount() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getTotalItemCount() - Method in class atg.svc.ui.formhandlers.UserChooserFormHandler
 
getTotalItemCount() - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
Create collection of visible user list items.
getTotalItemCount() - Method in interface atg.svc.ui.treetable.Listable
 
getTotalResultCount() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getTotalSearchWeight(SolutionClass) - Method in class atg.svc.repository.beans.methods.SolutionClassMethods
Gets the total of the search weight on each searchable solution class field.
getTotalSize() - Method in class atg.svc.ui.treetable.PageState
 
getTransactionalFragment(String) - Method in class atg.svc.repository.service.TransactionalFragmentService
Gets a TransactionalFragment component given the nucleus path to the component.
getTransactionalFragmentFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for TransactionalFragmentFieldDefinition instances.
getTransactionalFragmentFieldMetadata() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets metadata about the Transactional Fragment field type.
getTransactionalFragmentFieldValueHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for TransactionalFragmentFieldValue instances.
getTransactionalFragmentParameterByName(String, String) - Method in class atg.svc.repository.service.TransactionalFragmentService
Gets a TransactionalFragmentParameter given the unique parameter name.
getTransactionalFragmentParameterHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for TransactionalFragmentParameter instances.
getTransactionalFragmentParameterListValueHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for TransactionalFragmentParameterListValue instances.
getTransactionalFragmentParameterValueHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for TransactionalFragmentParameterValue instances.
getTransactionalFragmentService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the configured TransactionalFragmentService component.
getTransactionalFragmentService() - Method in class atg.svc.repository.service.SolutionService
 
getTransactionManager() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Returns the transaction manager
getTransactionManager() - Method in class atg.svc.PublishingConfiguration
 
getTransactionManager() - Method in class atg.svc.repository.service.AsyncSolutionScoringService
 
getTransactionManager() - Method in class atg.svc.repository.service.HotSolutionsUpdateService
 
getTransactionManager() - Method in class atg.svc.repository.service.SessionService
 
getTransactionManager() - Method in class atg.svc.transaction.TransactionService
Gets the TransactionManager that will be used to run the transaction.
getTransactionService() - Method in class atg.svc.repository.service.RepositoryService
Gets the transaction service used by this service.
getTreeId() - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
getTreeTableId() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getTreeTableId() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getTreeTableId() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getTreeTableId() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getTreeTableId() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getTreeTableId() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getTreeTableId() - Method in interface atg.svc.ui.formhandlers.TreeTableFormHandler
 
getTreeTableId() - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
getTreeTableId() - Method in class atg.svc.ui.treetable.Parameters
 
getTreeTableId() - Method in class atg.svc.ui.treetable.View
 
getTreeTableIds() - Method in class atg.svc.clicktoconnect.LandingPage
 
getTruncatedContextId(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getTruncatedTitleSuffix() - Method in class atg.svc.repository.service.SolutionService
Gets the string that will be appended to any titles that have been truncated.
getType() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property type
getType() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Getter for property type
getType() - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
 
getType() - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Gets type of attribute.
getType() - Method in class atg.svc.ui.formhandlers.KnowledgeQuerySubtypeEnum
Returns integer equivalent of enumeration type
getType() - Method in class atg.svc.ui.formhandlers.KnowledgeQueryTypeEnum
Returns integer equivalent of enumeration type
getType() - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
 
getType() - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Getter for property Type
getUiService() - Method in class atg.svc.repository.service.SegmentedOptionService
Gets the UIService business component.
getUiService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the UIService business component.
getUpdateCustomerProfileReason() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getUpdateErrorURL() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Overwrite parent's method
getUpdateSuccessURL() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Overwrite parent's method
getUpdateTypeDescription() - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
Returns the type(s) of updates this object is performing described as incrementUseCount, decrementUseCount, etc.
getURIMatches() - Method in class atg.svc.clicktoconnect.URIMatchLandingPageHandler
Returns the array of URI strings that are used to determine if this handler should create a landing page.
getUrl() - Method in class atg.svc.fragment.TransactionalFragment
Gets the URL of the JSP, HTML, etc.
getUrl() - Static method in class atg.svc.repository.beans.UserOptionDataType
Returns the instance representing the String value "Url"
getUrl() - Method in interface atg.svc.repository.beans.ViewedAnswer
Getter for property url
getURL() - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
 
getUrl() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
getURL() - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Getter for property URL
getURL() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getUseCount() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property useCount
getUseCountDelta() - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
getUseCountRelation() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getUseCountValue() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getUseCountValue2() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getUseCreationDateConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getUseFormatConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getUseKeywordConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getUseLastModifiedDateConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getUseQueryConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getUserById(String) - Method in class atg.svc.repository.service.ProfileService
Gets a user of the given type with the given id.
getUserDirectory() - Method in class atg.svc.PublishingConfiguration
 
getUserDirectory() - Method in class atg.svc.repository.service.OrganizationValueService
 
getUserDirectory() - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Gets the userDirectory property
getUserDirectoryUserAuthority() - Method in class atg.svc.PublishingConfiguration
Returns the userDirectoryUserAuthority
getUseResultLanguageConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getUserFieldDefinitionHome() - Method in class atg.svc.repository.beans.SolutionHomes
Returns an instance of the Home for UserFieldDefinition instances.
getUserFieldMetadata() - Method in class atg.svc.repository.service.SolutionMetadataService
Gets metadata about the User field type.
getUserId() - Method in interface atg.svc.repository.beans.UserOption
Getter for property userId
getUserId() - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
 
getUserId() - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Getter for property UserId
getUserLocale() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
This method gets the current Locale
getUserLocale() - Method in class atg.svc.agent.environment.EnvironmentTools
This method gets the current user Locale from the request.
getUserMessage(String, String, String[]) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Deprecated.  
getUserMessage(String, String, Object[]) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Returns a resource string using the given user message resource bundle name and the user locale.
getUsername() - Method in class atg.svc.clicktoconnect.C2CWebServiceManager
Returns property Username
getUserNameDisplayPattern() - Method in class atg.svc.ui.util.PropertyFormatter
Gets the format to use to display a user name.
getUserNameDisplayProperties() - Method in class atg.svc.ui.util.PropertyFormatter
Gets a comma separated list of profile properties to use when displaying a username using the userNameDisplayFormat string.
getUserOptionBeanHomes() - Method in class atg.svc.repository.service.KnowledgeBaseService
Gets the factory for the bean homes for the UserOptionRepository.
getUserOptionHome() - Method in class atg.svc.repository.beans.UserOptionHomes
Returns an instance of the Home for UserOption instances.
getUserOptionRepositoryHomes() - Method in class atg.svc.repository.service.KnowledgeBaseService
Gets the factory for the repository homes for the UserOptionRepository.
getUserOptionsService() - Method in class atg.svc.repository.service.FavoriteQueryService
 
getUserOptionsService() - Method in class atg.svc.repository.service.FavoritesService
 
getUserOptionsService() - Method in class atg.svc.repository.service.ProfileService
 
getUserOptionsService() - Method in class atg.svc.repository.service.RecentTicketsService
 
getUserOptionsService() - Method in class atg.svc.repository.service.RecommendedReadingService
 
getUserOptionsService() - Method in class atg.svc.repository.service.ServiceFactory
Gets the UserOptionsService business component.
getUserOptionsService() - Method in class atg.svc.repository.service.SessionService
 
getUserOptionsService() - Method in class atg.svc.repository.service.SolutionScoringService
 
getUserOptionsService() - Method in class atg.svc.repository.service.SolutionService
 
getUserOptionsService() - Method in class atg.svc.repository.service.UIService
 
getUserOptionsService() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getUserOptionsService() - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
Gets the UserOptionsService.
getUserResource(String, String[], Locale) - Method in class atg.svc.clicktoconnect.C2CTools
Returns a resource from the user resource bundle
getUsersInSegments(UserFieldDefinition) - Method in class atg.svc.repository.beans.methods.UserFieldDefinitionMethods
Gets all user profiles that are members of the groups in the segments property of the given field definition.
getUsersInSegments() - Method in interface atg.svc.repository.beans.UserFieldDefinition
Gets all user profiles that are members of the groups in the segments property of the given field definition
getUserTabId() - Method in class atg.svc.repository.service.UIService
Performs all the necessary user-related considerations and conversions to determine the initial user tab to render First, look at the user options.
getUserTelephoneNumber() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns the telephone number of the customer who initiated the call.
getUserType() - Method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
Returns agent user type value for users in list
getUserTypeWhere() - Method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
 
getUseSearchLanguageConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getUseSegments() - Method in class atg.svc.repository.service.UIService
 
getUseServiceSegmentsOnlyExternal() - Method in class atg.svc.repository.service.SegmentService
Returns true if the site option to use service segments only for external segments has been set to true
getUseServiceSegmentsOnlyExternalOption() - Method in class atg.svc.repository.service.SegmentService
Gets name of option that decides if all or service-specific only segments are returned in certain APIs.
getUseServiceSegmentsOnlyInternal() - Method in class atg.svc.repository.service.SegmentService
Returns true if the site option to use service segments only for internal segments has been set to true
getUseServiceSegmentsOnlyInternalOption() - Method in class atg.svc.repository.service.SegmentService
Gets name of option that decides if all or service-specific only segments are returned in certain APIs.
getUseTopicConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getValue(DefaultFieldValue) - Method in class atg.svc.repository.beans.methods.DefaultFieldValueMethods
Gets the primitive value of the DefaultFieldValue object.
getValue(Option) - Method in class atg.svc.repository.beans.methods.OptionMethods
Gets the value of the option.
getValue(SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Gets the value of the field.
getValue(SolutionFieldValue) - Method in class atg.svc.repository.beans.methods.SolutionFieldValueMethods
Gets the primitive value of the SolutionFieldValue object.
getValue(WindowAttribute) - Method in class atg.svc.repository.beans.methods.WindowAttributeMethods
Gets the value of the window attribute as an object.
getValue() - Method in interface atg.svc.repository.beans.SolutionField
Gets the value of the field.
getValue() - Method in interface atg.svc.repository.beans.SolutionFieldValue
 
getValue() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValue
Getter for property value
getValue() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValue
Getter for property value
getValue() - Method in interface atg.svc.repository.beans.UserOption
Gets the value of the option.
getValue() - Method in interface atg.svc.repository.beans.WindowAttribute
Gets the value of the attribute as an Object.
getValue() - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Gets value of attribute's value.
getValue2() - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Gets value of attribute's value2.
getValues() - Method in interface atg.svc.repository.beans.SolutionField
Getter for property values
getValues() - Method in class atg.svc.ui.formhandlers.TicketingFormHandler
 
getVar1() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns information defined for var1
getVar10() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns information defined for var10
getVar2() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns information defined for var2
getVar3() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns information defined for var3
getVar4() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns information defined for var4
getVar5() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns information defined for var5
getVar6() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns information defined for var6
getVar7() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns information defined for var7
getVar8() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns information defined for var8
getVar9() - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
Returns information defined for var9
getVersion(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Gets the version number of the last checked-in version for the solution.
getVersionedKnowledgeHomesFactory() - Method in class atg.svc.repository.service.SolutionService
Gets the versioned KnowledgeHomesFactory.
getVersionedSolutionService() - Method in class atg.svc.repository.service.RecommendedAnswerService
 
getVersionForRepItem(RepositoryItem) - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
get the versioned URI for the repository item
getVersionForRepItem(RepositoryItem) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
get the versioned URI for the repository item
getVersionId() - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
getVersionManager() - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
Get property versionManager
getVersionManager() - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
Get property versionManager
getView() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getView() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getView() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getView() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getView() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getView() - Method in interface atg.svc.ui.formhandlers.TreeTableFormHandler
 
getView() - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
getViewCount() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property viewCount
getViewCountDelta() - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
getViewCountRelation() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getViewCountValue() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getViewCountValue2() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getViewCustomerProfile() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns the view customer profile
getViewCustomerProfileComponent() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns view customer profile component
getViewDate() - Method in interface atg.svc.repository.beans.ViewedAnswer
Getter for property viewDate
getViewedAnswer() - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
 
getViewedAnswerService() - Method in class atg.svc.repository.service.ServiceFactory
 
getViewedAnswerService() - Method in class atg.svc.repository.service.SessionService
 
getViewedAnswerService() - Method in class atg.svc.repository.service.SolutionService
 
getViewId() - Method in class atg.svc.ui.treetable.View
 
getViewItemCount() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getViewItemCount() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
getViewItemCount() - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Same as OrgChooserFormHandler.getTotalItemCount().
getViewItemCount() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getViewItemCount() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getViewItemCount() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getViewItemCount() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getViewItemCount() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
getViewItemCount() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getViewItemCount() - Method in interface atg.svc.ui.treetable.Listable
 
getViewItems() - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
getViewItems() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Create collection of visible list items.
getViewItems() - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Create collection of visible organization items.
getViewItems() - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
getViewItems() - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
getViewItems() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
getViewItems() - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
getViewItems() - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
The current view of the results.
getViewItems() - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
getViewItems() - Method in class atg.svc.ui.formhandlers.UserChooserFormHandler
 
getViewItems() - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
getViewItems(StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
getViewItems() - Method in interface atg.svc.ui.treetable.Listable
 
getViewItems(StateContainer) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
getViewLink() - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
getViewTicket() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns the view ticket from the holder.
getViewTicket() - Method in class atg.svc.ui.formhandlers.TicketingFormHandler
 
getViewTicketHolder() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
getViewTicketHolder() - Method in class atg.svc.ui.formhandlers.TicketingFormHandler
 
getVisibleFields(SolutionClass) - Method in class atg.svc.repository.beans.methods.SolutionClassMethods
Gets the list of SolutionClassClassFields that are viewable for the current user.
getVisibleFields(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Gets the list of SolutionField objects that belong to the solution ordered by the fields in the SolutionClass that are visible to the current user.
getVisibleFields(SolutionClass) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the ordered list of SolutionClassFieldDefinitions that are visible to the current user.
getVisibleListValues(ListFieldDefinition) - Method in class atg.svc.repository.beans.methods.ListFieldDefinitionMethods
Gets all list values (sorted by name) on the given field definition that are visible to the current user.
getVisibleListValues(ListFieldDefinition) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the list values that are visible for the current user.
getVisiblePropertyFields(SolutionClass) - Method in class atg.svc.repository.beans.methods.SolutionClassMethods
Gets the set of non-statement and non-text fields that are viewable for the current user.
getVisiblePropertyFields(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Gets the list of property SolutionField objects that belong to the solution ordered by the fields in the SolutionClass that are visible to the current user.
getVisiblePropertyFields(SolutionClass) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the ordered list of property SolutionClassFieldDefinitions that are visible to the current user.
getVisibleStatementFields(SolutionClass) - Method in class atg.svc.repository.beans.methods.SolutionClassMethods
Gets the set of statement and text fields that are viewable for the current user.
getVisibleStatementFields(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Gets the list of content SolutionField objects that belong to the solution ordered by the fields in the SolutionClass that are visible to the current user.
getVisibleStatementFields(SolutionClass) - Method in class atg.svc.repository.service.SolutionMetadataService
Gets the ordered list of solution SolutionClassFieldDefinitions that are visible to the current user.
getWebServiceURL() - Method in class atg.svc.clicktoconnect.C2CWebServiceManager
Returns property WebSerbiceURL
getWidth() - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
getWindowAttribute(String) - Method in class atg.svc.repository.service.StateHolderService
get window attribute
getWindowAttribute(HttpSession, String) - Method in class atg.svc.repository.service.StateHolderService
get window attribute
getWindowAttributeByKey(String, String, String) - Method in class atg.svc.repository.service.StateHolderService
Gets a window attribute by key.
getWindowId() - Method in interface atg.svc.repository.beans.WindowAttribute
Getter for property windowId
getWindowId() - Method in class atg.svc.repository.service.StateHolderService
get the window id for the current request
getWindowIdAttributeName() - Method in class atg.svc.repository.service.StateHolderService
 
getWindowIdParameterName() - Method in class atg.svc.repository.service.StateHolderService
 
getWords() - Method in interface atg.svc.repository.beans.SpellingDictionary
Getter for property words
getWorkflowName() - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
Getter for property workflowName
GREATEREQ - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
GridConfiguration - Class in atg.svc.agent.ui.tables
The GridConfiguration class manages configuration for an instance of a UI grid.
GridConfiguration() - Constructor for class atg.svc.agent.ui.tables.GridConfiguration
 
GroupUserChooserListFormHandler - Class in atg.svc.ui.formhandlers
 
GroupUserChooserListFormHandler() - Constructor for class atg.svc.ui.formhandlers.GroupUserChooserListFormHandler
 

H

handleAction(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
handleAddToFavorites(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
This method is called when the user performs an action that inserts a record that corresponds to this method.
handleAddToRecentTicket(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
This method is called when the user performs an action that inserts a record that corresponds to a specified method
handleAddToRecommendedReading(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
This method is called when the user performs an action that inserts a record that corresponds to a specified method
handleAdvancedSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
handleCancel(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
This method redirects to the value of the cancelURL property, if that property is set to a non-null value.
handleCancelEditLink(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
handleChangeEnvironment(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Handler for changing the environment.
handleChangeTab(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleClear(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Resets the current form data contained in value that hasn't been submitted yet.
handleCloseWindow(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleCreate(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Takes the current set of values set as members of the value property and, if there were no errors in submitting the form, creates a new profile, sets these values in the new profile and set the RepositoryId property.
handleCreateSolutionFromDocument(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
This handle method is called when the 'Create Solution from this Document' is selected on the Research Tab.
handleCreateSolutionFromDocumentRecent(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
This handle method is called when the 'Create Solution from this Document' is selected on the Research Tab.
handleCreateUserLink(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
handleDeleteSearchTextValues(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleEditUserLink(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
handleFilter(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
handleFilterTickets(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.AgentTicketsSearchFormHandler
 
handleFindSimilar(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
Makes a pRequest to Search Server for values of the title and the fields specified to find similar solutions and pass search results through propert "searchResults".
handleGetWindowTab(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleHidePanel(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleInitialSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
handle an initial search
handleLinkCustomer(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
handleList(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Prepare for rendering of TreeTable
handleList(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.OrgChooserNoDeleteFormHandler
 
handleList(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
handleLoadDetails(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ActivityDetailFormHandler
Use this form handler method to read details from ticket activities.
handleLogin(String, DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.clicktoconnect.AuthenticationServlet
handleLogin authenticates a user based on the supplied username.
handlePageFirst(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handlePageLast(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handlePageNext(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handlePagePrevious(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handlePageWiseSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handlePaging(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
handlePerformFindDuplicates(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
Looks for duplicate solutions using a StructuredQueryRequest.
handlePerformFindSimilar(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
Makes a pRequest to Search Server for values of the title and the fields specified to find similar solutions and pass search results through propert "searchResults".
handlePerformSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handlePrevious(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handlePrevious(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
handleProcessPanel(DynamoHttpServletRequest, DynamoHttpServletResponse, boolean) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleQuickSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
handleRate(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Given a user rating of a document or solution, this method creates a RecommendedAnswer.
handleRefineTopic(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleRefresh(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.AgentTicketsSearchFormHandler
 
handleRemoveFavoriteQuery(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
Method for removing favorite Query
handleRemoveFavorites(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
This method is called when the user performs an action that deletes a record that corresponds to a specified favoritesId.
handleRemoveRecentTicket(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
This method is called when the user performs an action that deletes a record that corresponds to a specified recentTicketId
handleRemoveRecommendedReading(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
This method is called when the user performs an action that deletes a record that corresponds to a specified recommendedId
handleRename(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
handleResearchViewSolutionByDisplayId(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
handleResetPassword(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
This handler is used by the agent to create a customer.
handleResetSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleRestoreAllDefaultOptions(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
This method is used to restore All the default settings at options page.
handleRestoreDefaultOptions(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
This method is used to restore the default settings at options page.
handleRetrieveAnswer(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Converts answer info (context ID, group ID, maybe URL and question) into result document with highlighting as "answer" string property.
handleRunSavedQuery(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
handles search using the saved favorite query, defined by getQueryId()
handleSave(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
handleSave(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
handleSaveActiveConstraints(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleSaveAsNew(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
handleSaveCreationDate(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleSaveFavoriteQuery(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
Method for saving favorite Query
handleSaveFavoriteQuery(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleSaveFormats(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleSaveKeywords(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleSaveLastModifiedDate(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleSaveQueryLanguage(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleSaveResultLanguage(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleSaveTopics(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleScrollPanelTabsLeft(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleScrollPanelTabsRight(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
handleSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
handleSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
handleSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
handleSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
handleSelectTabbedPanel(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleShowAdvancedEditor(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleShowPanel(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleSolutionSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
handles search using the predicates (favorite query isn't saved, predicates collected from 'this')
handleSort(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleToggleCell(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleTogglePanel(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleTogglePanelContent(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleTogglePanelsToTabs(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleToggleResearchTopicNavigator(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleToggleTopicNavigator(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
handleTransform(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
handleTraverse(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
This function simply redirects to the successURL passing all passed info
handleUncheckedFormException(Throwable, DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ServiceFormHandler
Logs all unhandled exceptions if the formhandler is configured to do so in the loggingUncheckedError property.
handleUpdate(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
override the handleUpdate method in ProfileForm to call checkFormRedirect() instead of checkFormSuccess()
handleViewDocument(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Unpacks serializedResult to use and serializedSearchContext; records "doc viewed" event unless ViewDocumentFormHandler.getIsRecordAnswerViewed() property is set to "false".
handleViewedRecordDocument(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
handleViewedRecordSolution(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
handleViewRecentTickets(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
This method is called when the user performs an action for viewing records either for recent Tickets Worker or Viewed
handleViewSolution(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Unpacks serializedResult to use and serializedSearchContext; records "doc viewed - Solution" event unless ViewDocumentFormHandler.getIsRecordAnswerViewed() property is set to "false".
handleViewSolutionByDisplayId(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
hasCurrentKnowledgeSession() - Method in class atg.svc.repository.service.SessionService
Returns true if the current window has a KnowledgeSession associated with it.
HASH_PARAMETER_NAME - Static variable in interface atg.svc.clicktoconnect.C2CConstants
the name of the request parameter name the contains the HASH value
hashCode() - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
hashCode() - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.FilterBase
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.FilterDefinition
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.FilterExpression
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.FilterState
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.KeyHolderState
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.NavigateState
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.PageState
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.Parameters
 
hashCode() - Method in class atg.svc.ui.treetable.SelectState
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.SortBase
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.SortDefinition
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.SortExpression
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.SortState
Overrides default hashCode()
hashCode() - Method in class atg.svc.ui.treetable.StateContainer
Overrides default hashCode()
hasPermission(Collection) - Method in class atg.svc.repository.service.SegmentService
Returns true if the user is in one of the segments in the given list.
hasPermission(String[]) - Method in class atg.svc.repository.service.SegmentService
Returns true if the user is in one of the segments in the given list.
hasRight(String) - Method in class atg.svc.repository.service.UIService
Determines if the current user has the specified UI right
hasSegmentFilter(UserFieldDefinition) - Method in class atg.svc.repository.beans.methods.UserFieldDefinitionMethods
Returns true if a segment filter has been set on the given UserFieldDefinition.
hasSegmentFilter() - Method in interface atg.svc.repository.beans.UserFieldDefinition
Returns true if a segment filter has been set on the given UserFieldDefinition
HELP_TAB_ID - Static variable in class atg.svc.repository.service.SelfServiceUIService
 
HOME_TAB_ID - Static variable in class atg.svc.repository.service.SelfServiceUIService
 
HOT_SCORE - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
HOT_USE_COUNT - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
HotSolutionsUpdateService - Class in atg.svc.repository.service
Recomputes the hot solution count and hot solution score.
HotSolutionsUpdateService() - Constructor for class atg.svc.repository.service.HotSolutionsUpdateService
 

I

ID - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
ImplementationWrapper - Class in atg.svc.ui.treetable
 
ImplementationWrapper(Object) - Constructor for class atg.svc.ui.treetable.ImplementationWrapper
 
incrementHotUseCount(SolutionRelevance) - Method in class atg.svc.repository.beans.methods.SolutionRelevanceMethods
Increments the hot use count for the solution and recomputes the score.
incrementHotUseCount() - Method in interface atg.svc.repository.beans.SolutionRelevance
Increments the hot use count for the solution and recomputes the score.
incrementHotUseCount(String) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Increments the hot use count for the solution and saves it.
incrementHotUseCount(String) - Method in class atg.svc.repository.service.SolutionScoringService
Increments the hot use count for the solution and saves it.
incrementUseCount(SolutionRelevance) - Method in class atg.svc.repository.beans.methods.SolutionRelevanceMethods
Increments the use count for the solution and recomputes the score.
incrementUseCount() - Method in interface atg.svc.repository.beans.SolutionRelevance
Increments the use count for the solution and recomputes the score.
incrementUseCount(String) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Overrides the synchronous implementation in SolutionScoringService.incrementUseCount(String).
incrementUseCount(String) - Method in class atg.svc.repository.service.SolutionScoringService
Increments the Use count for the solution and saves it.
incrementViewCount(SolutionRelevance) - Method in class atg.svc.repository.beans.methods.SolutionRelevanceMethods
Increments the view count for the solution and recomputes the score.
incrementViewCount() - Method in interface atg.svc.repository.beans.SolutionRelevance
Increments the view count for the solution and recomputes the score.
incrementViewCount(String) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Increments the view count for the solution and saves it.
incrementViewCount(String) - Method in class atg.svc.repository.service.SolutionScoringService
Increments the view count for the solution and saves it.
initChangeState(String, Map, TicketDispositionOptions, boolean) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Initializes the state using the form handler's environmentChangeKey and inputParameters.
initChangeState(String, Map, TicketDispositionOptions, boolean) - Method in class atg.svc.clicktoconnect.C2CStartNewCall
Extends the superclass to create the C2CRequestData object, using the user telephone number supplied as an input parameter, and adds it as an input parameter in the change state.
initCommonProperties(ConfigurationObject, FrameworkObject, InstanceObject) - Method in class atg.svc.repository.service.UIService
Creates a new bean instance.
initContext(DynamoHttpServletRequest) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
initialize(String, String, Map) - Method in class atg.svc.agent.environment.EnvironmentChangeState
Initializes the state with the given change key and input parameters.
initialize(String, String, Map, TicketDispositionOptions) - Method in class atg.svc.agent.environment.EnvironmentChangeState
Initializes the state with the given change key,input parameters and ticket disposition options
initialize() - Static method in class atg.svc.repository.beans.SolutionHomes
This must be called before any of the home or instance objects in this package may be used, or before an instance of this class can be obtained from the Homes.getHomes(java.lang.String) method.
initialize() - Static method in class atg.svc.repository.beans.UserOptionHomes
This must be called before any of the home or instance objects in this package may be used, or before an instance of this class can be obtained from the Homes.getHomes(java.lang.String) method.
initialize() - Method in class atg.svc.ui.treetable.View
 
initialize(Map) - Method in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated. Initializes the action with the given parameters.
initialize(Map) - Method in class atg.svc.workflow.process.action.CompleteAndCreateProjectForProcess
Initializes the action parameters
initialize(Map) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated. Initializes the action with the given parameters.
initialize(Map) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated. Initializes the action with the given parameters.
initialize(Map) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
Initializes the action with the given parameters.
initializeActiveConstraints() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
initializeAdvancedConstriants() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
initialize the advanced constraints
initializeChange(String, String, Map, TicketDispositionOptions, boolean) - Method in class atg.svc.agent.environment.EnvironmentTools
Initializes a change to the environment and returns the assoicated state object.
initializeCreationDateConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
initializeDefaultsForProfile(MutableRepositoryItem) - Method in class atg.svc.agent.environment.EnvironmentMonitor
This method is called back to initialize a new profile for the environment.
initializeDefaultsForProfile(MutableRepositoryItem) - Method in class atg.svc.agent.environment.EnvironmentTools
Calls back to each EnvironmentMonitor to initialize the default values of a new profile.
initializeDocumentFormats(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
initializeEnvironment() - Method in class atg.svc.agent.environment.EnvironmentTools
Initializes the environment
initializeEnvironmentChangeState(EnvironmentChangeState, String, String, Map, TicketDispositionOptions, boolean) - Method in class atg.svc.agent.environment.EnvironmentTools
This method initializes the given EnvironmentChangeState for the given change key and input parameters.
initializeFavoriteQuery(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
initializeFocusTopic() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
initializeKeywords(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
initializeKnowledgeQueryContext(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
initializeKnowledgeQueryContext(boolean) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
initializeLastModifiedDate(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
initializeNewCall() - Method in class atg.svc.agent.environment.CallState
Reinitializes the state for a new call.
initializeNewTicket(String, String) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Initializes a new ticket in the holder
initializeQueryLanguage(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
initializeResultLanguage(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
initializeSolutionClasses(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
initializeTopics(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
InitialService - Class in atg.svc.repository.service
Nucleus component that initializes the repository datamodels for the list of packages given in the configuration file.
InitialService() - Constructor for class atg.svc.repository.service.InitialService
 
initView(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
INTERNAL_VIEW_ACCESS - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
internalProcessUpdate(SolutionRelevanceCountUpdate) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Actually write the item changed event to the repository.
internalProcessUpdate(KnowledgeSessionUpdate) - Method in class atg.svc.repository.service.SessionService
Actually update the knoweldge session.
IntrinsicFieldName - Class in atg.svc.repository.service
Type safe enumeration of activities for solution events.
InvalidPathTopicException - Exception in atg.svc.repository.service.exception
Exception that is thrown when a parameter is invalid.
InvalidPathTopicException(String, Throwable) - Constructor for exception atg.svc.repository.service.exception.InvalidPathTopicException
 
InvalidPathTopicException(String, Topic, TopicLabel, Throwable) - Constructor for exception atg.svc.repository.service.exception.InvalidPathTopicException
 
InvalidPathTopicException(Throwable) - Constructor for exception atg.svc.repository.service.exception.InvalidPathTopicException
 
InvalidPathTopicException(String) - Constructor for exception atg.svc.repository.service.exception.InvalidPathTopicException
 
InvalidPathTopicException(String, Topic, TopicLabel) - Constructor for exception atg.svc.repository.service.exception.InvalidPathTopicException
 
IS_CURRENT_USER - Static variable in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
isAcceptSubtypes() - Method in class atg.svc.ui.formhandlers.CategoryActivityFilter
Set to true to make filter only consider the specific types configured in activityTypes.
isAcceptSubtypes() - Method in class atg.svc.ui.formhandlers.DefaultActivityFilter
Set this property to 'true' to to accept specified type and subtypes of specified type.
isActiveCustomerChanging() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Returns true in the state contains a change detail for the active customer.
isActiveTicketChanging() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Returns true in the state contains a change detail for the active ticket.
isAgentModule() - Method in class atg.svc.repository.service.OrganizationValueService
True if this is the Agent or admmin module, false if this is the SelfService module
isAgentModule() - Method in class atg.svc.repository.service.SessionService
 
isAgentModule() - Method in class atg.svc.repository.service.SolutionScoringService
 
isAgentModule() - Method in class atg.svc.SiteConfiguration
 
isAlwaysExternallyVisible(String[]) - Method in class atg.svc.repository.service.SegmentService
Returns true if the given list of segments would allow an item to be visible externally by everyone.
isAlwaysExternallyVisible(SecuredItem) - Method in class atg.svc.repository.service.SegmentService
Returns true if the given object would be visible to everyone external.
isAlwaysInternallyVisible(SecuredItem) - Method in class atg.svc.repository.service.SegmentService
Returns true if the given object would be visible to everyone internal.
isBackToTicketAfterCreate() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
isBean(Object) - Method in class atg.svc.repository.service.RepositoryService
Returns true if the given object is a bean impl vs.
isBestBets() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isBoolean() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Getter for property boolean
isCallActive() - Method in class atg.svc.agent.environment.CallState
Returns if a call has been started.
isChangeDetail(String) - Method in class atg.svc.agent.environment.EnvironmentChangeState
returns true if there's a change detail for the given object name
isCheckFTCallID() - Method in class atg.svc.clicktoconnect.C2CTools
get CheckFTCallID
isCheckoutAttachmentsOnSave() - Method in class atg.svc.repository.service.SolutionService
Returns true if attachments should be checked-out on save.
isCheckSegmentedOptions() - Method in class atg.svc.repository.service.UserOptionsService
Returns true if the option value methods should also look for segmented options.
isCreateNewObject() - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
isCurrentUserInSegment(String) - Method in class atg.svc.repository.service.SegmentService
Returns true if the current user belongs to the given profile group (segment) given the group name.
isCurrentUserInSegment(String[]) - Method in class atg.svc.repository.service.SegmentService
Returns true if the current user belongs to any of the given segments.
isDoService(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.clicktoconnect.AuthenticationServlet
Returns true if the conditions are correct for the servlet to execute.
isDoTicketDispositionPrompt() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Returns if the ticket disposition prompting should be included for this change.
isDoWarnings() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
determines if warnings should be generated for the change.
isDuplicateName(String...) - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
isEnableControlCharacterFilteringForSearchResultTitles() - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
Get the value of mEnableControlCharacterFilteringForSearchResultTitles.
isEnabled() - Method in class atg.svc.clicktoconnect.AuthenticationServlet
get Enabled
isEnabled() - Method in class atg.svc.repository.service.HotSolutionsUpdateService
Is this service enabled?
isEnableHotUseCountUpdate() - Method in class atg.svc.repository.service.AsyncSolutionScoringService
 
isEnableMonitoring() - Method in class atg.svc.repository.service.OrganizationValueService
Whether to monitor for organization changes so cache can be invalidated.
isEnableRequireLoginFilterForEmailTemplate() - Method in class atg.svc.ui.CommonUIConfiguration
Get the value of mEnableRequireLoginFilterForEmailTemplate.
isEnableUseCountUpdate() - Method in class atg.svc.repository.service.AsyncSolutionScoringService
 
isEnableViewCountUpdate() - Method in class atg.svc.repository.service.AsyncSolutionScoringService
 
isEndThread() - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
Should we shut down the thread that processes the queued updates?
isEndThread() - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
Should we shut down the thread that processes the queued updates?
isEnumeratedListValueByDisplayName(String) - Method in class atg.svc.repository.service.SolutionMetadataService
 
isEnumeratedListValueByName(String) - Method in class atg.svc.repository.service.SolutionMetadataService
 
isExternallyVisible(SecuredItem, String) - Method in class atg.svc.repository.service.SegmentService
Returns true if the given segment is visible based on the internalAudience of the given object.
isExternallyVisible(Solution, String) - Method in class atg.svc.repository.service.SegmentService
Returns true if the given solution is externally visible for the given external segment.
isExternallyVisible(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
isFieldDefinitionByDisplayName(String) - Method in class atg.svc.repository.service.SolutionMetadataService
 
isFieldDefinitionByName(String) - Method in class atg.svc.repository.service.SolutionMetadataService
 
isFieldEditableForCurrentUser(FieldDefinition) - Method in class atg.svc.repository.service.SolutionMetadataService
Returns true if the given property is visible to the current user.
isFieldEditableForCurrentUser(SolutionField) - Method in class atg.svc.repository.service.SolutionService
Returns true if the given property is editable by the current user.
isFieldExternallyVisible(FieldDefinition, String) - Method in class atg.svc.repository.service.SolutionMetadataService
Returns true if the given segment is found on the internalAudience field of the field definition.
isFieldValueEditableForCurrentUser(SolutionFieldValue) - Method in class atg.svc.repository.service.SolutionService
Returns true if the given property is editable by the current user.
isFieldValueInternallyVisible(SolutionFieldValue, String) - Method in class atg.svc.repository.service.SolutionService
Returns true if the given segment is found on the internalAudience field of the field value.
isFieldValueVisibleForCurrentUser(SolutionFieldValue) - Method in class atg.svc.repository.service.SolutionService
Returns true if the given property is visible to the current user.
isFieldVisibleForCurrentUser(FieldDefinition) - Method in class atg.svc.repository.service.SolutionMetadataService
Returns true if the given property is visible to the current user.
isFinalStep(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
isFindDuplicatesSearch() - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
isFireAnswerMessage() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Returns the fireAnswerMessage.
isFireQueryResultsMessage() - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Returns the fireQueryResultsMessage.
isFireSearchMessage() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Returns the fireSearchMessage.
isFlexibleHotUseCount() - Method in class atg.svc.repository.service.SolutionScoringService
 
isFormatNumbers() - Method in class atg.svc.ui.util.PropertyFormatter
Returns true if numbers should be formatted using the user's locale.
isHidden() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Getter for property hidden
isIgnoreNoTargets() - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
When set to true no errors will thrown when there is no topology definition file or no targets defined.
isIgnoreNoTargets() - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
When set to true no errors will thrown when there is no topology definition file or no targets defined.
isIgnoreSecurityWhenComputingTitle() - Method in class atg.svc.repository.service.SolutionService
 
isIncludeCurrent() - Method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
whether include current user in list or not
isInitChangeState() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Determines if the EnvironmentChangeState is re-initialized.
isInteractive() - Method in class atg.svc.fragment.TransactionalFragment
Returns true if the transactional fragment should always be rendered inside of an IFRAME.
isInternallyVisible(SecuredItem, String) - Method in class atg.svc.repository.service.SegmentService
Returns true if the given segment is visible based on the internalAudience of the given object.
isInternalOnlyFieldDefinition(FieldDefinition) - Method in class atg.svc.repository.service.SolutionMetadataService
Returns true if the given field definition's type is one of the configured internal-only fields.
isIsQOAA() - Method in interface atg.svc.repository.beans.SolutionRelevance
Getter for property isQOAA
isLoggedIn() - Method in class atg.svc.clicktoconnect.C2CTools
Returns true if the current session is logged in
isLoggingUncheckedException() - Method in class atg.svc.ui.formhandlers.ServiceFormHandler
Gets the value of the loggingUncheckedException property.
isLoginRequired() - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
Overriding isLoginReuired() implementation to get the value based on the "AllowAnonymousUsers" global (site) option.
isMultiValued() - Method in interface atg.svc.repository.beans.UserOption
Getter for property multiValued
isNew(Object) - Method in class atg.svc.repository.service.RepositoryService
Returns true if the bean is new.
isNewActiveCustomerDetail() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Convenience method for determining if the environment change includes a brand new active customer.
isNewActiveTicketDetail() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Convenience method for determining if the environment change includes a brand new ticket item.
isNewObjectEnvironmentChangeDetail(String) - Method in class atg.svc.agent.environment.EnvironmentChangeState
Determines if the EnvironmentChangeDetail object for the given object name has its newObjectRequired property set to true.
isOrganizationExistsForOrganizationValue(OrganizationValue) - Method in class atg.svc.repository.service.OrganizationValueService
Method checks if Organization exists for provided OrganizationValue
isOrganizationValueVisibleForCurrentUser(OrganizationValue) - Method in class atg.svc.repository.service.OrganizationValueService
Returns true if the OrganizationValue is visible for the current user.
isOwnerChangeable(RepositoryItem, String) - Method in class atg.svc.agent.ticketing.ServiceTicketDispositionMonitor
Whether the ticket can have it owner property changed to a new owner.
isPersistNewAccountEmails() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
isPersistResetPasswordEmails() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
isPreferCookieBinding() - Method in class atg.svc.repository.service.StateHolderService
 
isPreferRepositoryBacking() - Method in class atg.svc.repository.service.StateHolderService
 
isPreferSessionBacking() - Method in class atg.svc.repository.service.StateHolderService
 
isPreferWindowBinding() - Method in class atg.svc.repository.service.StateHolderService
 
isProcessActiveTicketDisposition() - Method in class atg.svc.agent.environment.EnvironmentChangeState
This flag determines if the active ticket will be processed using the ticket disposition options before the change is applied.
isProcessDisposition(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentTools
Determines if the ticket disposition handling is necessary for the given change by checking if the ticket is changing or the change is a logoff.
isPublicNote() - Method in class atg.svc.agent.environment.TicketDispositionOptions
Determines if the disposition note will be public
isQueueInSeparateThread() - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Whether to queue in a separate thread.
isQueueInSeparateThread() - Method in class atg.svc.repository.service.SessionService
Whether to queue in a separate thread.
isRecordAlreadyExists(Favorites) - Method in class atg.svc.repository.service.FavoritesService
Checks if record already created for the specified solution id, context id , group id and URL
isRemoved() - Method in interface atg.svc.repository.beans.SolutionField
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.SolutionRedirect
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.SolutionRelevance
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.SolutionStatus
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.SpellingDictionary
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.StatementFieldDefinition
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.TextFieldDefinition
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinition
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValue
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValue
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.UserFieldDefinition
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.UserOption
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.ViewedAnswer
Returns true if the underlying object has been removed.
isRemoved() - Method in interface atg.svc.repository.beans.WindowAttribute
Returns true if the underlying object has been removed.
isRemoveSolutionReferencesOnDelete() - Method in class atg.svc.repository.service.SolutionService
Returns true if the QOAA, SolutionRelevance, Favorites and Recommended Readings should be deleted when the assoc.
isRollbackTransactionOnFormError() - Method in class atg.svc.ui.formhandlers.ServiceFormHandler
Gets the isRollbackTransactionOnFormError property.
isSegmentInList(String, String[]) - Method in class atg.svc.repository.service.SegmentService
Returns true if the segment is included in the given list.
isSelectable() - Method in class atg.svc.fragment.TransactionalFragment
Returns true if this transactional fragment is available to be selected during authoring.
isSelectable(Object) - Method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
 
isSelectable(Object) - Method in class atg.svc.ui.formhandlers.UserChooserFormHandler
 
isSelectable(Parameters) - Method in class atg.svc.ui.treetable.ImplementationWrapper
checks if treetable item is selectable
isSelectable(Object) - Method in interface atg.svc.ui.treetable.PartialSelectable
 
isSendNewAccountEmailInSeparateThread() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Returns boolean indicating whether the new account email is sent in a separate thread.
isSendNewAccountEmails() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
isSendResetPasswordEmailInSeparateThread() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Returns boolean indicating whether the Reset Password email is sent in a separate thread.
isSendResetPasswordEmails() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
isShowDispositionPrompt() - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Determines if the ticket disposition prompt is necessary for the current change.
isSolutionBeanProperty(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Returns true if the the given property name is an existing property on the generated solution bean class.
isSolutionEditableForCurrentUser(Solution) - Method in class atg.svc.repository.service.SolutionService
Returns true if the given solution is editable for the current user.
isSolutionVisibleForCurrentUser(Solution) - Method in class atg.svc.repository.service.SolutionService
Returns true if the given solution is visible for the current user.
isStatementField(FieldDefinition) - Method in class atg.svc.repository.service.SolutionMetadataService
Returns true if the given FieldDefinition is a statement or text field.
isStatusField() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
isSuggestedLoginEnabled() - Method in class atg.svc.ui.CommonUIConfiguration
 
isTabbedPanel() - Method in class atg.svc.clicktoconnect.LandingPage
Returns true if the landing panel is nested in a tabbed panel
isTestRevert() - Method in class atg.svc.agent.environment.EnvironmentTools
 
isTitleMatchCase() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isTransactionMarkedAsRollBack() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns true if the transaction associated with the current thread is marked for rollback.
isTransactionMarkedAsRollback() - Method in class atg.svc.ui.formhandlers.ServiceFormHandler
Returns true if there has been a form error or unchecked exception thrown in the handle method so that the transaction can be been marked for rollback.
isURIMatch(C2CRequestData) - Method in class atg.svc.clicktoconnect.URIMatchLandingPageHandler
Returns true if the referrer url starts with the value specified by the uriMatch property.
isUseAudienceConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
duplicating externalAudience because of solution indexing right now uses audience field
isUseAuthorConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUseBestBetOnly() - Method in class atg.svc.repository.service.SolutionScoringService
 
isUseBestBetsConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUseDisabledSolutionClassesConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUseExternalAudienceConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUseInternalAudienceConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUseModifiedByConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUseOwningGroupConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUserInSegment(RepositoryItem, String) - Method in class atg.svc.repository.service.SegmentService
Returns true if the given user belongs to the given profile group (segment) given the group name.
isUserInSegment(RepositoryItem, String[]) - Method in class atg.svc.repository.service.SegmentService
Returns true if the given user belongs to any of the given segments.
isUserType(String) - Method in class atg.svc.repository.service.SecurityUIService
return true if the profile's data source is a repository item of type agent, or a subclass of type agent.
isUseSolutionClassesConstraint() - Method in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
isUseSolutionLanguageConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUseStatusConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUseTitleConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUseTopicsConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUseUseCountConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isUseViewCountConstraint() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
isValidateOnSaveSolution() - Method in class atg.svc.repository.service.SolutionService
Returns true if validation of the solution should be performed on save.
isValidQueryDescLength() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
isValidQueryNameLength() - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
isViewMode() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
isWarnIfNoWindowId() - Method in class atg.svc.repository.service.StateHolderService
 
isWarnIfObjectNotSerializable() - Method in class atg.svc.repository.service.StateHolderService
 
isWarnings() - Method in class atg.svc.agent.environment.EnvironmentChangeState
Determines if there are warnings in the state

K

Keyable - Interface in atg.svc.ui.treetable
The Keyable interface allows implementations to map tree table keys to items and items to provide their keys.
KeyHolder - Interface in atg.svc.ui.treetable
The KeyHolder interface allows implementations to manage objects by key.
KeyHolderState - Class in atg.svc.ui.treetable
The KeyHolderState class manages the state of tree table item keys.
KeyHolderState() - Constructor for class atg.svc.ui.treetable.KeyHolderState
Creates and initializes an empty tree table key holder state object
KEYWORD_TYPE - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryTypeEnum
Keyword type
KNOWLEDGE_QUERY_CONTEXT_BROWSE_BUILDER_WINDOW_STATE_KEY - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Key for saving knowledge query context in window state
KNOWLEDGE_QUERY_CONTEXT_CONTRIBUTE_WINDOW_STATE_KEY - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Key for saving knowledge query context in window state
KNOWLEDGE_QUERY_CONTEXT_QUERY_BUILDER_WINDOW_STATE_KEY - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Key for saving knowledge query context in window state
KNOWLEDGE_QUERY_CONTEXT_REVIEW_QUERY_BUILDER_WINDOW_STATE_KEY - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Key for saving knowledge query context in window state
KNOWLEDGE_QUERY_CONTEXT_WINDOW_STATE_KEY - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Key for saving knowledge query context in window state
KnowledgeBaseService - Class in atg.svc.repository.service
Base service for business logic classes that use the knowledge repositories and therefore need access to the homes for the repositories.
KnowledgeBaseService() - Constructor for class atg.svc.repository.service.KnowledgeBaseService
 
KnowledgeQueryAttrDescription - Class in atg.svc.ui.formhandlers
 
KnowledgeQueryAttrDescription(String, KnowledgeQueryTypeEnum) - Constructor for class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Constructor.
KnowledgeQueryAttrDescription(String, KnowledgeQueryTypeEnum, KnowledgeQuerySubtypeEnum) - Constructor for class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Constructor.
KnowledgeQueryAttrDescription() - Constructor for class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Default constructor.
KnowledgeQueryPredicateBuilder - Class in atg.svc.ui.formhandlers
Analyzes solution constraints and converts them into KnowledgeQueryPredicate[] for future searches.
KnowledgeQueryPredicateBuilder() - Constructor for class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
KnowledgeQueryPredicateCollector - Class in atg.svc.ui.formhandlers
 
KnowledgeQueryPredicateCollector() - Constructor for class atg.svc.ui.formhandlers.KnowledgeQueryPredicateCollector
 
KnowledgeQuerySubtypeEnum - Class in atg.svc.ui.formhandlers
Enumeration type.
KnowledgeQueryTypeEnum - Class in atg.svc.ui.formhandlers
Enumeration type.
KnowledgeSessionUpdate - Class in atg.svc.repository.service
Object which represents an increment or decrement of the view count, use count or hot use count of a SolutionRelevance repository item.

L

LandingPage - Class in atg.svc.clicktoconnect
This class defines a landing page for a C2C Request.
LandingPage() - Constructor for class atg.svc.clicktoconnect.LandingPage
 
LandingPageHandler - Class in atg.svc.clicktoconnect
Abstract class used to create a LandingPageHandler that can be configured on the LandingPageManager.
LandingPageHandler() - Constructor for class atg.svc.clicktoconnect.LandingPageHandler
 
LandingPageManager - Class in atg.svc.clicktoconnect
This component executes the configured LandingPageHandlers to generate a LandingPage.
LandingPageManager() - Constructor for class atg.svc.clicktoconnect.LandingPageManager
 
LANGUAGE - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
LAST_SEARCH_INFO_KEY - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The search info key for the most recent search
LESSEQ - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
linkCustomer() - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
LIST - Static variable in interface atg.svc.ui.treetable.Operation
 
LIST_FIELD_VALUE_SORT_ORDER_ALPHABETICAL - Static variable in class atg.svc.repository.service.SolutionMetadataService
 
LIST_FIELD_VALUE_SORT_ORDER_MANUAL - Static variable in class atg.svc.repository.service.SolutionMetadataService
 
LIST_TYPE - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryTypeEnum
List type
Listable - Interface in atg.svc.ui.treetable
The Listable interface allows implementations to list tree table content.
ListChooserFormHandler - Class in atg.svc.ui.formhandlers
Data source for TreeTable displaying list to be used in List Constraint Editor.
ListChooserFormHandler() - Constructor for class atg.svc.ui.formhandlers.ListChooserFormHandler
 
ListFieldDefinitionMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the ListFieldDefinition object.
ListFieldDefinitionMethods() - Constructor for class atg.svc.repository.beans.methods.ListFieldDefinitionMethods
 
loadC2CSessionData(String) - Method in class atg.svc.clicktoconnect.C2CTools
Returns a repository item with the supplied token ID
loadNewAnonymousProfile(String) - Method in class atg.svc.agent.environment.EnvironmentTools
This method will sets up a new anonymous profile into the active customer profile.
loadNewAnonymousProfile(String, Profile) - Method in class atg.svc.agent.environment.EnvironmentTools
This method will sets up a new anonymous profile item into the given profile object.
loadNewProfile(String, Profile) - Method in class atg.svc.agent.environment.EnvironmentTools
Loads a profile item into the given profile.
loadNewProfile(String) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Loads a profile item into the active customer profile.
loadViewProfile(String) - Method in class atg.svc.agent.environment.EnvironmentTools
Loads the given profile into the view profile component.
LogicalOrganizationService - Class in atg.svc.repository.service
Base service for business logic classes that use the logical organization repository (/atg/userprofiling/LogicalOrganizationRepository).
LogicalOrganizationService() - Constructor for class atg.svc.repository.service.LogicalOrganizationService
 
LOGIN_PARAM_NAME - Static variable in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
lookupByName(String) - Static method in class atg.svc.repository.service.IntrinsicFieldName
 

M

m_formStateKey - Variable in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
mActiveConstraints - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mAdminField - Variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
fieldName, used in admin global field defn
mAgentApplicationName - Variable in class atg.svc.agent.environment.EnvironmentTools
 
mAgentUserType - Variable in class atg.svc.agent.environment.EnvironmentTools
 
MAIN_SEARCH_INFO - Static variable in class atg.svc.ui.formhandlers.SearchFormHandler
 
mAllWarnings - Variable in class atg.svc.agent.environment.EnvironmentChangeState
 
mApplicationName - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mApplicationName - Variable in class atg.svc.agent.environment.EnvironmentChangeState
 
mApplyException - Variable in class atg.svc.agent.environment.EnvironmentChangeState
 
MapTagConverter - Class in atg.svc.ui.formhandlers
 
MapTagConverter() - Constructor for class atg.svc.ui.formhandlers.MapTagConverter
 
markSolutionExternalVisibility(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
Calls #markSolutionExternalVisibility(String, int, boolean) for each solution in the current process context
MarkSolutionStatusAsDeployed - Class in atg.svc.workflow.process.action
Deprecated. This action is deprecated. It has been replaced by SolutionNextStepAction. Existing 2007.1 workflows still reference this action so the action cannot be deleted. However, the action is now a no-op. For 2007.1 workflows, the solution is marked as deployed in atg.svc.publishing.service.SvcPublishingServiceImpl#changeExternallyVisibleStatus() just before the outcome is fired. Its fired there instead of here because the status must be changed before the solution asset is checked in. The MarkSolutionStatusAsDeployed in 2007.1 was called after the solution asset was checked in. However, in 2008.1, the status is a property of the Solution item. The Solution item (i.e. solution asset) cannot be edited after the check-in so the ChangeSolutionStaus is a no-op and the status is changed before the outcome is actually fired.
MarkSolutionStatusAsDeployed() - Constructor for class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated.  
MarkSolutionStatusAsDeployedConfiguration - Class in atg.svc.workflow.process.action
 
MarkSolutionStatusAsDeployedConfiguration() - Constructor for class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployedConfiguration
 
MarkSolutionStatusAsUndeployed - Class in atg.svc.workflow.process.action
Deprecated. This action is deprecated. It has been replaced by SolutionNextStepAction. Existing 2007.1 workflows still reference this action so the action cannot be deleted. However, the action is now a no-op. For 2007.1 workflows, the solution is marked as undeployed in atg.svc.publishing.service.SvcPublishingServiceImpl#changeExternallyVisibleStatus() just before the outcome is fired. Its fired there instead of here because the status must be changed before the solution asset is checked in. The MarkSolutionStatusAsUndeployed in 2007.1 was called after the solution asset was checked in. However, in 2008.1, the status is a property of the Solution item. The Solution item (i.e. solution asset) cannot be edited after the check-in so the ChangeSolutionStaus is a no-op and the status is changed before the outcome is actually fired.
MarkSolutionStatusAsUndeployed() - Constructor for class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated.  
MarkSolutionStatusAsUndeployedConfiguration - Class in atg.svc.workflow.process.action
 
MarkSolutionStatusAsUndeployedConfiguration() - Constructor for class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployedConfiguration
 
markTransactionForRollback() - Method in class atg.svc.agent.environment.EnvironmentTools
Returns true if the transaction has been marked for rollback, false if unable to access the transaction.
mAuthor - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mAuthorOp - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
max_desc_length - Static variable in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
max_name_length - Static variable in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
mBaseExpValue - Variable in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Semicolon-separated list of item repository Ids that are initially expanded
mBaseValue - Variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
Semicolon-separated list of item repository Ids that are initially selected
mBestBets - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mC2CSessionDataPropertyManager - Variable in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
 
mC2CTools - Variable in class atg.svc.clicktoconnect.AuthenticationServlet
 
mC2CTools - Variable in class atg.svc.clicktoconnect.C2CEnvironmentInitialization
 
mC2CTools - Variable in class atg.svc.clicktoconnect.C2CRequestInitialization
 
mC2CTools - Variable in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
 
mC2CTools - Variable in class atg.svc.clicktoconnect.C2CStartNewCall
 
mC2CTools - Variable in class atg.svc.clicktoconnect.C2CWebServiceManager
 
mC2CTools - Variable in class atg.svc.clicktoconnect.C2CWebServiceParser
 
mC2CWebServiceResponse - Variable in class atg.svc.clicktoconnect.C2CRequestData
 
mCallActive - Variable in class atg.svc.agent.environment.CallState
 
mCellRendererPage - Variable in class atg.svc.agent.ui.tables.ColumnConfiguration
The page fragment containing the HTML or JavaScript to render the cell.
mChangeFormHandlerPath - Variable in class atg.svc.agent.environment.EnvironmentChangeState
 
mCheckFTCallID - Variable in class atg.svc.clicktoconnect.C2CTools
 
mClickToConnectApplicationData - Variable in class atg.svc.clicktoconnect.C2CRequestData
 
mColumns - Variable in class atg.svc.agent.ui.tables.TableConfiguration
This array contains the columns for the table in display order.
mContext - Variable in class atg.svc.ui.treetable.ReferenceImplementation
 
mContextId - Variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
mCreateNewObject - Variable in class atg.svc.agent.environment.EnvironmentChangeDetail
 
mCreationDateFrom - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mCreationDateTo - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mCreationDateType - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mCreationRelation - Variable in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
mCtx - Variable in class atg.svc.ui.treetable.ReferenceImplementation.ItemComparator
The page context for evaluating expressions.
mCustomSortDefaultField - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mCustomSortField - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mDataModelPage - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The page fragment containing the data model (e.g.
mDataRendererPage - Variable in class atg.svc.agent.ui.tables.ColumnConfiguration
The page fragment that renders the content or defines the JSON
mDefaultLandingPageHandler - Variable in class atg.svc.clicktoconnect.LandingPageManager
 
mDefaultSort - Variable in class atg.svc.agent.ui.tables.ColumnConfiguration
Either 'ascending' or 'descending' or blank for no sorting
mDefaultSortDirection - Variable in class atg.svc.agent.ui.tables.TableConfiguration
The default sort direction either ascending or descending
mDefaultSortField - Variable in class atg.svc.agent.ui.tables.TableConfiguration
The default field to sort on
mDesc - Variable in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
 
mDetailFormId - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The DOM ID of the form node to submit to retrieve an item detail.
mDisabledSolutionClasses - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mDispositionOption - Variable in class atg.svc.agent.environment.TicketDispositionOptions
 
mDocTitle - Variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
mDocType - Variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
mDocumentFormats - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mDoTicketDispositionPrompt - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mDoWarnings - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mDynamicIncludes - Variable in class atg.svc.clicktoconnect.LandingPage
 
mEnvironmentChangeDetails - Variable in class atg.svc.agent.environment.EnvironmentChangeState
 
mEnvironmentChangeKey - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mEnvironmentChangeKey - Variable in class atg.svc.agent.environment.EnvironmentChangeState
 
mEnvironmentChangeState - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mEnvironmentMonitors - Variable in class atg.svc.agent.environment.EnvironmentTools
 
mEnvironmentTools - Variable in class atg.svc.agent.customer.CustomerProfileTools
 
mEnvironmentTools - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mEnvironmentTools - Variable in class atg.svc.agent.environment.EnvironmentMonitor
 
mEnvironmentTools - Variable in class atg.svc.agent.ticketing.TicketingTools
 
mEnvironmentTools - Variable in class atg.svc.clicktoconnect.C2CTools
 
mEnvironmentTools - Variable in class atg.svc.clicktoconnect.LandingPageHandler
 
mergeKeys(Collection) - Method in class atg.svc.ui.treetable.KeyHolderState
 
mergeTicketHistory(String, String) - Method in class atg.svc.repository.service.SolutionService
Merge ticket history for duplicate solutions, removing the history from the "source" solution into the "target" solution.
mEventTools - Variable in class atg.svc.agent.environment.EnvironmentTools
Used to record agent audit recoder events used for reporting and external integration hooks
mExpanded - Variable in class atg.svc.ui.formhandlers.OrgChooserFormHandler
List of expanded organizations in the tree table displayed.
mExternalAudience - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mExternalAudienceOp - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mFavoriteQuery - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mFavoriteQueryId - Variable in class atg.svc.ui.formhandlers.SearchFormHandler
 
mFavQryId - Variable in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
 
mField - Variable in class atg.svc.agent.ui.tables.ColumnConfiguration
The field name identifier for the data to render in the column from the data model.
mFieldNames - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mFieldOperations - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mFields - Variable in class atg.svc.ui.formhandlers.SearchFormHandler
 
mFieldValues - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mFieldValues2 - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mFilteredItems - Variable in class atg.svc.ui.treetable.ReferenceImplementation
 
mFilterKeyword - Variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
Will participate in filtering list to values whose name starts with this value.
mFindDuplicatesSearch - Variable in class atg.svc.ui.formhandlers.SearchFormHandler
 
mFixedItems - Variable in class atg.svc.ui.formhandlers.OrgChooserNoDeleteFormHandler
These items will not be able to click on.
mFocusTopic - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Focus topic
mFormHandlerPath - Variable in class atg.svc.agent.ui.tables.TableConfiguration
The nucleus path to the form handler to render the results.
mGridHeight - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The value assigned to the height CSS style for the table determining its visible height.
mGridInstanceId - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The JavaScript variable name, should be unique for each instance of the table in the application.
mGridPage - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The page fragment containing the grid implementation.
mGridPath - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The nucleus path to the grid configuration component.
mGridWidgetId - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The dojo ID of the table widget, should be unique for each instance of the table in the application.
mGroupByDocument - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The property for display the results Individually or Grouped By Document.
mId - Variable in class atg.svc.ui.treetable.ReferenceImplementation
 
mIgnoreCase - Variable in class atg.svc.ui.treetable.ReferenceImplementation.ItemComparator
Flag indicating whether case should be ignored during comparisons.
mImageClosed - Variable in class atg.svc.agent.ui.tables.TableConfiguration
The file name of image to render when the grid item detail is not visible or closed.
mImageOpen - Variable in class atg.svc.agent.ui.tables.TableConfiguration
The file name of image to render when the table item detail is visible or open.
mImagePath - Variable in class atg.svc.agent.ui.tables.TableConfiguration
The URL path to the images.
mInitChangeState - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mInputParameters - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mInputParameters - Variable in class atg.svc.agent.environment.EnvironmentChangeState
 
mInputParameters - Variable in class atg.svc.agent.environment.TicketDispositionOptions
 
mInternalAudience - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mInternalAudienceOp - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mInternalProfileRepository - Variable in class atg.svc.agent.environment.EnvironmentTools
 
mInternalProfileTools - Variable in class atg.svc.repository.service.SegmentService
 
mIsAscending - Variable in class atg.svc.ui.treetable.ReferenceImplementation.ItemComparator
Flag indicating whehter the direction of the sort should be ascending.
mIsBrowsing - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mIsExternal - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mIsRecordAnswerViewed - Variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
whether the viewed answer is to be record or not
MissingRequiredPropertyException - Exception in atg.svc.repository.service.exception
Exception that is thrown when a parameter is invalid.
MissingRequiredPropertyException(String, Throwable, String, String, String) - Constructor for exception atg.svc.repository.service.exception.MissingRequiredPropertyException
 
MissingRequiredPropertyException(String, Throwable) - Constructor for exception atg.svc.repository.service.exception.MissingRequiredPropertyException
 
MissingRequiredPropertyException(Throwable) - Constructor for exception atg.svc.repository.service.exception.MissingRequiredPropertyException
 
MissingRequiredPropertyException(String) - Constructor for exception atg.svc.repository.service.exception.MissingRequiredPropertyException
 
mIsViewInContext - Variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
mIsVisible - Variable in class atg.svc.agent.ui.tables.ColumnConfiguration
Whether to display the column in the UI or only to send back the data for the column
mItemAttributeName - Variable in class atg.svc.ui.treetable.ReferenceImplementation.ItemComparator
The attribute name for the item referenced in the sort value expression for a field.
mItemDetailPage - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The page fragment containing the item details
mItemExpandInfo - Variable in class atg.svc.ui.treetable.ReferenceImplementation
 
mItemKey - Variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
mItemKeys - Variable in class atg.svc.ui.treetable.ReferenceImplementation
 
mItemNavigateInfo - Variable in class atg.svc.ui.treetable.ReferenceImplementation
 
mItems - Variable in class atg.svc.ui.treetable.ReferenceImplementation
 
mKeywordAllOfTheWords - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
space delimited list of keywords - all must be present.
mKeywordAtLeastOneOfTheWords - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
space delimited list of keywords - at least one keyword must be present.
mKeywordNotTheWords - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
space delimited list of keywords - none of the keywords may be present.
mKnowledgeContextName - Variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
mKnowledgeQueryContext - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mLandingPage - Variable in class atg.svc.clicktoconnect.LandingPageHandler
 
mLandingPageHandlers - Variable in class atg.svc.clicktoconnect.LandingPageManager
 
mLandingPageManager - Variable in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
 
mLanguageQuery - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mLanguageResults - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mLastModifiedDateFrom - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mLastModifiedDateTo - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mLastModifiedDateType - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mLastModifiedRelation - Variable in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
mListCreationRange - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mListLastModifiedRange - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mMaxContextIdLength - Variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
mMessageTools - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mMessageTools - Variable in class atg.svc.agent.environment.EnvironmentTools
 
mModifiedBy - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mModifiedByOp - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mName - Variable in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
 
mNavigationItems - Variable in class atg.svc.ui.treetable.ReferenceImplementation
 
mNewObject - Variable in class atg.svc.agent.environment.EnvironmentChangeDetail
 
mNewObjectId - Variable in class atg.svc.agent.environment.EnvironmentChangeDetail
 
mNextStepsMenuId - Variable in class atg.svc.clicktoconnect.LandingPage
 
mObjectName - Variable in class atg.svc.agent.environment.EnvironmentChangeDetail
 
MODIFIED_BY - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
MODIFY_ACCESS - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
mOldObject - Variable in class atg.svc.agent.environment.EnvironmentChangeDetail
 
mOldObjectId - Variable in class atg.svc.agent.environment.EnvironmentChangeDetail
 
mOperation - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The current tree table operation, e.g.
mOptions - Variable in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
Movable - Interface in atg.svc.ui.treetable
The Movable interface allows implementations to support tree table item moving.
move(Parameters, StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
MOVE - Static variable in interface atg.svc.ui.treetable.Operation
 
MOVE_DOWN - Static variable in interface atg.svc.ui.treetable.Operation
 
MOVE_UP - Static variable in interface atg.svc.ui.treetable.Operation
 
moveDown(Collection) - Method in interface atg.svc.ui.treetable.Movable
 
moveDown(List) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
MoveInfo - Class in atg.svc.ui.treetable
The MoveInfo class exposes move-related meta data for an item.
MoveInfo() - Constructor for class atg.svc.ui.treetable.MoveInfo
 
MoveInfo(boolean, boolean) - Constructor for class atg.svc.ui.treetable.MoveInfo
 
moveUp(Collection) - Method in interface atg.svc.ui.treetable.Movable
 
moveUp(List) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
mOwningGroup - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mOwningGroupOp - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mPageBaseOffset - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The base of the paging: 0 for 0-based paging, 1 for 1-based paging, etc.
mPageContext - Variable in class atg.svc.ui.treetable.ReferenceImplementation.Context
 
mPageIndexElementName - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The element name of the page index form input
mPageNumber - Variable in class atg.svc.ui.formhandlers.SearchFormHandler
 
mPageSize - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mPanelIds - Variable in class atg.svc.clicktoconnect.LandingPage
 
mPanelStackIds - Variable in class atg.svc.clicktoconnect.LandingPage
 
mProcessActiveTicketDisposition - Variable in class atg.svc.agent.environment.EnvironmentChangeState
 
mProfile - Variable in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
mProfileComponentName - Variable in class atg.svc.repository.service.SecurityUIService
 
mProfileComponentPath - Variable in class atg.svc.clicktoconnect.C2CTools
 
mProfileRepository - Variable in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Repository of profiles to show organizations from it.
mProfileService - Variable in class atg.svc.agent.ticketing.TicketingTools
 
mProfileService - Variable in class atg.svc.repository.service.UserOptionsService
 
mProfileService - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mProfileServices - Variable in class atg.svc.clicktoconnect.AuthenticationServlet
 
mProfileTools - Variable in class atg.svc.clicktoconnect.AuthenticationServlet
 
mProgressNodeId - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The optional ID for a DOM node to render status messages, such as 'search in progress...' or 'No results found.' etc
mPublicNote - Variable in class atg.svc.agent.environment.TicketDispositionOptions
 
mPublishedGroups - Variable in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
mQueryConstraints - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mQueryId - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mQueryName - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mQueryString - Variable in class atg.svc.ui.formhandlers.SearchFormHandler
Determines the page request Query String to be used in Self Service.
mRepository - Variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
Repository containing views "SolutionStatus" and "FieldDefinition" or specified specific view.
mRepositoryView - Variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
If this property is specified, use this view to get list of items to display.
mRequestedFTCallID - Variable in class atg.svc.clicktoconnect.C2CRequestData
 
mRequestedHash - Variable in class atg.svc.clicktoconnect.C2CRequestData
 
mRequestedUserTelephoneNumber - Variable in class atg.svc.clicktoconnect.C2CRequestData
 
mRequestUsername - Variable in class atg.svc.clicktoconnect.C2CRequestData
 
mResourceBundle - Variable in class atg.svc.agent.ui.tables.ColumnConfiguration
The resource bundle that contains the column display name
mResourceKey - Variable in class atg.svc.agent.ui.tables.ColumnConfiguration
The key that references the column display name in the resource bundle
mRestoreOptions - Variable in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
mRowsPerPage - Variable in class atg.svc.agent.ui.tables.TableConfiguration
The size of the result set to send back from the form handler in each page.
mSearchAllTopics - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mSearchFormId - Variable in class atg.svc.agent.ui.tables.GridConfiguration
The DOM ID of the form node to submit to retrieve orders
mSearchInfoKey - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mSearchResultItems - Variable in class atg.svc.ui.formhandlers.UserChooserFormHandler
 
mSearchResultItems - Variable in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
mSearchResults - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mSearchService - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mSearchTextInputFields - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mSearchTextValues - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mSecretKeyForHashCompare - Variable in class atg.svc.clicktoconnect.C2CTools
 
mSegmentService - Variable in class atg.svc.repository.service.SegmentedOptionService
 
mSegmentService - Variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
Provides internal Groups for "selfServiceAudience" value of ListChooserFormHandler.editorField.
mSelectedKeys - Variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
Currently selected keys are mapped to Boolean.TRUE values for easy determining in JSP if given key is selected.
mSelectLink - Variable in class atg.svc.agent.ui.tables.GridConfiguration
Anchor tag template with pattern replacement for selecting the item in the application
mShowAnswers - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mSiteService - Variable in class atg.svc.repository.service.SegmentService
 
mSolutionClass - Variable in class atg.svc.ui.formhandlers.SearchFormHandler
 
mSolutionClasses - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Array of SolutionClass repository ids
mSolutionLanguage - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mSolutionLanguageOp - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mSolutionMetadataService - Variable in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
mSolutionService - Variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
mSortDirection - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mSortField - Variable in class atg.svc.agent.ui.tables.ColumnConfiguration
The name of the data model field on which to sort (if different from field).
mSortField - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The current sort criteria.
mSortValueExpression - Variable in class atg.svc.ui.treetable.ReferenceImplementation.ItemComparator
The expression whose object binding contains a field value within the item held in the specified attribute.
mState - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The serialized tree table state for client state only.
mStateContainer - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The tree table state container object.
mStateData - Variable in class atg.svc.agent.environment.CallState
 
mStateData - Variable in class atg.svc.agent.environment.EnvironmentChangeState
 
mStatuses - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mStatusesOp - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mStyles - Variable in class atg.svc.agent.ui.tables.ColumnConfiguration
The column CSS styles
mTabbedPanel - Variable in class atg.svc.clicktoconnect.LandingPage
 
mTabId - Variable in class atg.svc.clicktoconnect.LandingPage
 
mTablePage - Variable in class atg.svc.agent.ui.tables.TableConfiguration
The page fragment containing the table implementation.
mTablePath - Variable in class atg.svc.agent.ui.tables.TableConfiguration
The nucleus path to the table configuration component.
mTicketDispositionOptions - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mTicketDispositionOptions - Variable in class atg.svc.agent.environment.EnvironmentChangeState
 
mTicketingManager - Variable in class atg.svc.agent.environment.EnvironmentTools
 
mTicketingManager - Variable in class atg.svc.agent.ticketing.TicketingTools
 
mTicketingTools - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mTicketingTools - Variable in class atg.svc.agent.environment.EnvironmentTools
 
mTitle - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mTitleHasValue - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mTitleMatchCase - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mTitleOp - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mTopics - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Array of Topic repository ids
mTopicService - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mTopicsOp - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mTotalSize - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The total number of results.
mTransactionManager - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
mTreeTableId - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The unique identifier of the presentation layer element in which to display the results.
mTreeTableIds - Variable in class atg.svc.clicktoconnect.LandingPage
 
mURIMatches - Variable in class atg.svc.clicktoconnect.URIMatchLandingPageHandler
 
mURL - Variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
mUseAuthorConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseBestBetsConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseCountRelation - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseCountValue - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseCountValue2 - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseCreationDateConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseDisabledSolutionClassesConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseExternalAudienceConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseFormatConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseInternalAudienceConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseKeywordConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseLastModifiedDateConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseModifiedByConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseOwningGroupConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseQueryConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseResultLanguageConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseSearchLanguageConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseSolutionClassesConstraint - Variable in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
mUseSolutionLanguageConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseStatusConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseTitleConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseTopicConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseTopicsConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseUseCountConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mUseViewCountConstraint - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mView - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Describes the current view of the results.
mViewCountRelation - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mViewCountValue - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mViewCountValue2 - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
mViewItems - Variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
visible list items
mViewItems - Variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The current view of the results.
mViewLink - Variable in class atg.svc.agent.ui.tables.GridConfiguration
Anchor tag template with pattern replacement for viewing the item in the application
mWebServiceResponseClassName - Variable in class atg.svc.clicktoconnect.C2CWebServiceParser
 
mWidth - Variable in class atg.svc.agent.ui.tables.ColumnConfiguration
The extent of the column using the dojo grid syntax (e.g.

N

Navigable - Interface in atg.svc.ui.treetable
The Navigable interface allows implementations to support hierarchical tree table navigation to any node.
navigate(Parameters, StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
navigate(Object, int) - Method in interface atg.svc.ui.treetable.Navigable
 
NAVIGATE - Static variable in interface atg.svc.ui.treetable.Operation
 
navigate(StateContainer) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
NavigateInfo - Class in atg.svc.ui.treetable
The NavigateInfo class exposes navigation-related meta data for an item.
NavigateInfo() - Constructor for class atg.svc.ui.treetable.NavigateInfo
 
NavigateInfo(String, Object, List, int) - Constructor for class atg.svc.ui.treetable.NavigateInfo
 
navigateNode(Object, StateContainer, int, int) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
NavigateState - Class in atg.svc.ui.treetable
The NavigateState class manages the state of navigatable tree table items.
NavigateState() - Constructor for class atg.svc.ui.treetable.NavigateState
Creates and initializes an empty tree table navigate state object
newKnowledgeSession() - Method in class atg.svc.repository.service.SessionService
Starts a new knowledge session.
nextQueuedCountUpdate() - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Return the next queued item changed.
nextQueuedKnowledgeSessionUpdate() - Method in class atg.svc.repository.service.SessionService
Return the next queued item changed.
NONE - Static variable in interface atg.svc.ui.treetable.Operation
 
normalize(String) - Method in class atg.svc.repository.service.SolutionService
Removes newline, carriage return, tab characters, repetitive whitespace characters and leading and/or trailing whitespace characters.
normalizeAndTruncate(String) - Method in class atg.svc.repository.service.SolutionService
Removes newline, carriage return, tab characters, repetitive whitespace characters and leading and/or trailing whitespace characters then truncates the resulting string if the string exceeds the configured maxComputedTitleLength property.
NUMBER_OF_MATCHING_STATEMENTS_RETURNED - Static variable in class atg.svc.repository.service.SiteService
 
NUMBER_TYPE - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryTypeEnum
Number type

O

ObjectException - Exception in atg.svc.repository.service.exception
Exception for exception related to objects where the id and item-descriptor should be recorded.
ObjectException(String, Throwable, String, String) - Constructor for exception atg.svc.repository.service.exception.ObjectException
 
ObjectException(String, Throwable) - Constructor for exception atg.svc.repository.service.exception.ObjectException
 
ObjectException(Throwable) - Constructor for exception atg.svc.repository.service.exception.ObjectException
 
ObjectException(String) - Constructor for exception atg.svc.repository.service.exception.ObjectException
 
ObjectNotFoundException - Exception in atg.svc.repository.service.exception
Exception that is thrown when a repository item is not found.
ObjectNotFoundException(String, Throwable, String, String) - Constructor for exception atg.svc.repository.service.exception.ObjectNotFoundException
 
ObjectNotFoundException(String, Throwable) - Constructor for exception atg.svc.repository.service.exception.ObjectNotFoundException
 
ObjectNotFoundException(Throwable) - Constructor for exception atg.svc.repository.service.exception.ObjectNotFoundException
 
ObjectNotFoundException(String) - Constructor for exception atg.svc.repository.service.exception.ObjectNotFoundException
 
ODD - Static variable in class atg.svc.ui.util.AltColor
 
Operation - Interface in atg.svc.ui.treetable
The Operation interface identifies supported tree table behaviors.
OPERATION_EQUALS - Static variable in interface atg.svc.ui.treetable.Filterable
 
OPERATION_GREATER_THAN - Static variable in interface atg.svc.ui.treetable.Filterable
 
OPERATION_LESS_THAN - Static variable in interface atg.svc.ui.treetable.Filterable
 
OPERATION_NOT_EQUALS - Static variable in interface atg.svc.ui.treetable.Filterable
 
OPERATORS - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
OPTION_REPOSITORY_PATH - Static variable in class atg.svc.repository.service.Constants
 
OPTION_SEPARATOR - Static variable in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
OptionMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the Option super-types.
OptionMethods() - Constructor for class atg.svc.repository.beans.methods.OptionMethods
 
OPTIONS_ANSWER_DISPLAY - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_ANSWER_DISPLAY_CURRENT_WINDOW - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_ANSWER_DISPLAY_MULTIPLE_WINDOWS - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_ANSWER_DISPLAY_SINGLE_WINDOW - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_FILTER_BY_DOC_SET - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_FILTER_BY_FORMAT - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_FILTER_BY_SOURCE - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_FILTER_BY_TITLE - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_FILTER_OR_GROUPING_FILTER - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_FILTER_OR_GROUPING_GROUP - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_FILTER_OR_GROUPING_NONE - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_QUERY_LANGUAGE - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_RESULT_LANGUAGE - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_SHOW_ANSWERS_AS - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_SHOW_ANSWERS_BY_DOC - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_SHOW_ANSWERS_INDIVIDUAL - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_SHOW_FAQS_AS_QUESTIONS - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
OPTIONS_SHOW_FAQS_AS_QUESTIONS_AND_ANSWERS - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
ORG_LIST_SUBTYPE - Static variable in class atg.svc.ui.formhandlers.KnowledgeQuerySubtypeEnum
Subtype of organization list
ORG_ROOT - Static variable in class atg.svc.ui.formhandlers.OrgChooserFormHandler
root organization
ORGANIZATION_VIEW - Static variable in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Name of repository view to get organization items from.
OrganizationValueMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the OrganizationValue object.
OrganizationValueMethods() - Constructor for class atg.svc.repository.beans.methods.OrganizationValueMethods
 
OrganizationValueService - Class in atg.svc.repository.service
OrganizationValueService Business API for OrganizationValue objects
OrganizationValueService() - Constructor for class atg.svc.repository.service.OrganizationValueService
 
OrgChooserFormHandler - Class in atg.svc.ui.formhandlers
Use in Organization Groups Chooser TreeTable component as data retrieval, tree expansion, selection by delegating.
OrgChooserFormHandler() - Constructor for class atg.svc.ui.formhandlers.OrgChooserFormHandler
 
OrgChooserNoDeleteFormHandler - Class in atg.svc.ui.formhandlers
Organization Groups Chooser TreeTable component that allows initially selected fixed items.
OrgChooserNoDeleteFormHandler() - Constructor for class atg.svc.ui.formhandlers.OrgChooserNoDeleteFormHandler
 
OTHER_TOPICS - Static variable in class atg.svc.repository.service.TopicServiceImpl
 
OWNING_GROUP - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 

P

page(int, int) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
page(int, int) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
page(int, int) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
page(int, int) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
page(int, int) - Method in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
calculates items to diplay on the current page
page(int, int) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
page(int, int) - Method in class atg.svc.ui.formhandlers.UserChooserFormHandler
 
page(int, int) - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
page(StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
PAGE - Static variable in interface atg.svc.ui.treetable.Operation
 
page(int, int) - Method in interface atg.svc.ui.treetable.Pageable
 
PAGE_FIRST - Static variable in interface atg.svc.ui.treetable.Operation
 
PAGE_LAST - Static variable in interface atg.svc.ui.treetable.Operation
 
PAGE_NEXT - Static variable in interface atg.svc.ui.treetable.Operation
 
PAGE_PREVIOUS - Static variable in interface atg.svc.ui.treetable.Operation
 
Pageable - Interface in atg.svc.ui.treetable
The Pageable interface allows implementations to support tree table paging.
PageState - Class in atg.svc.ui.treetable
The PageState class manages the state of tree table paging.
PageState() - Constructor for class atg.svc.ui.treetable.PageState
Creates and initializes an empty tree table page state object
PANEL_ITEM_TYPE - Static variable in class atg.svc.repository.service.UIService
 
PANEL_STACK_ITEM_TYPE - Static variable in class atg.svc.repository.service.UIService
 
PANEL_TARGET_ELEMENT_ITEM_TYPE - Static variable in class atg.svc.repository.service.UIService
 
panelLogDebug(PanelDefinition, String) - Method in class atg.svc.repository.service.UIService
 
PARAM_ASSETNAME_STRING - Static variable in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated. parameter: assetName
PARAM_ASSETNAME_STRING - Static variable in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated. parameter: assetName
PARAM_ASSETNAME_STRING - Static variable in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated. parameter: assetName
PARAM_ASSETNAME_STRING - Static variable in class atg.svc.workflow.process.action.SolutionNextStepAction
parameter: assetName
PARAM_EXTERNALLYVISIBLE_STRING - Static variable in class atg.svc.workflow.process.action.SolutionNextStepAction
parameter: externallyVisible
PARAM_FINALSTEP_STRING - Static variable in class atg.svc.workflow.process.action.SolutionNextStepAction
parameter: finalStep
PARAM_SHOULDCHECKIN_STRING - Static variable in class atg.svc.workflow.process.action.SolutionNextStepAction
parameter: shouldCheckin
PARAM_SITE_ID - Static variable in interface atg.svc.ui.formhandlers.FormHandlerConstants
 
PARAM_SOLUTIONSTATUS_STRING - Static variable in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated. parameter: solutionStatus
PARAM_SOLUTIONSTATUS_STRING - Static variable in class atg.svc.workflow.process.action.SolutionNextStepAction
parameter: solutionStatus
Parameters - Class in atg.svc.ui.treetable
The Parameters class manages parameters passed to the tree table operations.
Parameters(String) - Constructor for class atg.svc.ui.treetable.Parameters
 
parse(String, String, String, String) - Method in class atg.svc.clicktoconnect.C2CWebServiceParser
Parses an exposed eStara web service API into a C2CWebServiceResponse bean.
parseAttributes(SearchBaseFormHandler) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
Parses request and returns List of KnowledgeQueryAttrDescription objects.
parseFields(String[]) - Static method in class atg.svc.ui.formhandlers.SolutionFieldsDecoder
Serializes encoded fields into field value objects.
parseFieldValues(SearchBaseFormHandler) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
Auxiliary method for parsing values of Solution Class-Specific Constraints.
parseInitialSearchParams() - Method in class atg.svc.ui.formhandlers.SearchFormHandler
parse initial search params
PartialSelectable - Interface in atg.svc.ui.treetable
The PartialSelectable interface allows implementations to support tree table selecting.
PASSWORD_PARAM_NAME - Static variable in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
PER_ANS_OPTION - Static variable in class atg.svc.repository.service.SiteService
 
PERFMON_OP_FORM_HANDLER - Static variable in class atg.svc.ui.formhandlers.ServiceFormHandler
 
PERFMON_UPDATE_HOT_SOLUTION_SCORES - Static variable in class atg.svc.repository.service.HotSolutionsUpdateService
 
performAction() - Method in class atg.svc.repository.service.OrganizationValueService
Registers this class as a PostStartupAction so that the population of the organization and internal audience classes is safely deferred until after all other components start, especially the initialization of r2j which this code relies on.
performPageWiseSearch(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
PersistenceException - Exception in atg.svc.repository.service.exception
Exception that is thrown when a repository writeInstance() operation fails.
PersistenceException(String, Throwable, String, String) - Constructor for exception atg.svc.repository.service.exception.PersistenceException
 
PersistenceException(String, Throwable) - Constructor for exception atg.svc.repository.service.exception.PersistenceException
 
PersistenceException(Throwable) - Constructor for exception atg.svc.repository.service.exception.PersistenceException
 
PersistenceException(String) - Constructor for exception atg.svc.repository.service.exception.PersistenceException
 
populateActiveCustomerProfileFromAddress(Address) - Method in class atg.svc.agent.customer.CustomerProfileTools
Populates a profile from the information captured in the address.
postApplyChanges(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentMonitor
This method is called back when applying changes to the environment.
postApplyChanges(EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Sends the start call event for start new call and end and start new call changes and also resets the call state
postApplyChanges(EnvironmentChangeState) - Method in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
For click to connect new calls, this method will save the C2CRequestData object in the current call state and call the LandingPageManger to apply the landing page
postChangeEnvironment(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Post environment change processing.
postCreateUser(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
postUpdateUser(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Operation called just after the user's profile is updated
preApplyChanges(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentMonitor
This method is called back when applying changes to the environment.
preApplyChanges(EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Executes ticket disposition handling for the current ticket.
preChangeEnvironment(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Pre change environment process.
preCreateUser(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
preLogoutUser(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.FrameworkProfileFormHandler
Operation called just before the user is logged out Saves user state within presentation layer.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.SolutionField
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.SolutionFieldValue
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.SolutionRedirect
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.SolutionRelevance
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.SolutionStatus
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.SpellingDictionary
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.StatementFieldDefinition
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.TextFieldDefinition
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinition
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValue
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValue
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.UserFieldDefinition
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.UserOption
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.ViewedAnswer
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareInstanceForWrite() - Method in interface atg.svc.repository.beans.WindowAttribute
This must be called if the application intends to both read and write the instance in the same transaction, and it intends to do a read before doing a write.
prepareSelectedList(Collection, String) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
preUpdateUser(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Operation called just after the user's profile is updated
processException(Exception, String, DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ServiceFormHandler
Override processException to force all exceptions to be logged if isLoggingError=true
processException(Exception, String, DynamoHttpServletRequest, DynamoHttpServletResponse, Object[]) - Method in class atg.svc.ui.formhandlers.ServiceFormHandler
Override processException to force all exceptions to be logged if isLoggingError=true
PROCESSNAME_PROPERTY_STRING - Static variable in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated. property name: project/process.processName
PROCESSNAME_PROPERTY_STRING - Static variable in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated. property name: project/process.processName
PROCESSNAME_PROPERTY_STRING - Static variable in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated. property name: project/process.processName
PROCESSNAME_PROPERTY_STRING - Static variable in class atg.svc.workflow.process.action.SolutionNextStepAction
property name: project/process.processName
processRetrieveAnswer(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Converts answer info (context ID, group ID, maybe URL and question) into result document with highlighting as "answer" string property.
processTicketDisposition(RepositoryItem, TicketDispositionOptions, String) - Method in class atg.svc.agent.environment.EnvironmentTools
Processes the ticket according the disposition options.
processUpdate(SolutionRelevanceCountUpdate) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Queue an item changed event.
processViewDocument(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Unpacks serializedResult to use and serializedSearchContext; records "doc viewed" event unless ViewDocumentFormHandler.getIsRecordAnswerViewed() property is set to "false".
processViewedRecordDocument(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
processViewedRecordSolution(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
processViewSolution(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Unpacks serializedResult to use and serializedSearchContext; records "doc viewed - Solution" event unless ViewDocumentFormHandler.getIsRecordAnswerViewed() property is set to "false".
ProfileService - Class in atg.svc.repository.service
Business methods for KnowledgeSession objects.
ProfileService() - Constructor for class atg.svc.repository.service.ProfileService
 
propertiesChanged(PropertiesChangedEvent) - Method in class atg.svc.repository.service.OrganizationValueService
Remove an organization from the OrganizationNameCache when an internal organization item is modified or deleted.
PROPERTY_DISPLAY_NAME - Static variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
PROPERTY_REPOSITORY_ID - Static variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
PropertyFormatter - Class in atg.svc.ui.util
Formats property data for display.
PropertyFormatter() - Constructor for class atg.svc.ui.util.PropertyFormatter
 
PropertyFormatter.BooleanValueFormatter - Class in atg.svc.ui.util
Renders an object value as a boolean (true/false).
PropertyFormatter.BooleanValueFormatter() - Constructor for class atg.svc.ui.util.PropertyFormatter.BooleanValueFormatter
 
PropertyFormatter.DateValueFormatter - Class in atg.svc.ui.util
Renders an object value as a Date.
PropertyFormatter.DateValueFormatter() - Constructor for class atg.svc.ui.util.PropertyFormatter.DateValueFormatter
 
PropertyFormatter.DecimalValueFormatter - Class in atg.svc.ui.util
 
PropertyFormatter.DecimalValueFormatter() - Constructor for class atg.svc.ui.util.PropertyFormatter.DecimalValueFormatter
 
PropertyFormatter.ListValueFormatter - Class in atg.svc.ui.util
 
PropertyFormatter.ListValueFormatter() - Constructor for class atg.svc.ui.util.PropertyFormatter.ListValueFormatter
 
PropertyFormatter.NumberValueFormatter - Class in atg.svc.ui.util
 
PropertyFormatter.NumberValueFormatter() - Constructor for class atg.svc.ui.util.PropertyFormatter.NumberValueFormatter
 
PropertyFormatter.OrganizationValueFormatter - Class in atg.svc.ui.util
 
PropertyFormatter.OrganizationValueFormatter() - Constructor for class atg.svc.ui.util.PropertyFormatter.OrganizationValueFormatter
 
PropertyFormatter.StatementValueFormatter - Class in atg.svc.ui.util
 
PropertyFormatter.StatementValueFormatter() - Constructor for class atg.svc.ui.util.PropertyFormatter.StatementValueFormatter
 
PropertyFormatter.TextValueFormatter - Class in atg.svc.ui.util
 
PropertyFormatter.TextValueFormatter() - Constructor for class atg.svc.ui.util.PropertyFormatter.TextValueFormatter
 
PropertyFormatter.UserValueFormatter - Class in atg.svc.ui.util
 
PropertyFormatter.UserValueFormatter() - Constructor for class atg.svc.ui.util.PropertyFormatter.UserValueFormatter
 
PropertyFormatter.ValueFormatter - Interface in atg.svc.ui.util
Formats an Object into a String that can be displayed.
PublishingConfiguration - Class in atg.svc
This class is for defining generic configuration properties.
PublishingConfiguration() - Constructor for class atg.svc.PublishingConfiguration
 

Q

QOAA_SCORE - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
QOAAService - Class in atg.svc.repository.service
Maintains the solution scoring.
QOAAService() - Constructor for class atg.svc.repository.service.QOAAService
 
queryCompositeId - Variable in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
QueryService - Class in atg.svc.repository.service
Business methods for atg.svc.repository.beans.shared.KnowledgeQuery objects.
QueryService() - Constructor for class atg.svc.repository.service.QueryService
 

R

RATE_ANSWER - Static variable in class atg.svc.ui.formhandlers.RatingFormHandler
 
RATE_QUERY_RESULT - Static variable in class atg.svc.ui.formhandlers.RatingFormHandler
 
RatingFormHandler - Class in atg.svc.ui.formhandlers
 
RatingFormHandler() - Constructor for class atg.svc.ui.formhandlers.RatingFormHandler
 
RAW_TITLE - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
reassign(RepositoryItem, RepositoryItem, String, String, String) - Method in class atg.svc.agent.ticketing.TicketingTools
Assigns the ticket to a different agent.
REASSIGN_AGENT - Static variable in class atg.svc.agent.environment.TicketDispositionOptions
parameter name used for the reassigned agent id
RecentTicketsFormHandler - Class in atg.svc.ui.formhandlers
Form handler for performing operations like adding, deleting records for Recent Tickets
RecentTicketsFormHandler() - Constructor for class atg.svc.ui.formhandlers.RecentTicketsFormHandler
 
RecentTicketsService - Class in atg.svc.repository.service
 
RecentTicketsService() - Constructor for class atg.svc.repository.service.RecentTicketsService
 
RecommendedAnswerService - Class in atg.svc.repository.service
Business methods for RecommendedAnswer objects.
RecommendedAnswerService() - Constructor for class atg.svc.repository.service.RecommendedAnswerService
 
RecommendedReadingFormHandler - Class in atg.svc.ui.formhandlers
Form handler for managing operation lik adding and deleting records for Recommended Reading
RecommendedReadingFormHandler() - Constructor for class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
 
RecommendedReadingService - Class in atg.svc.repository.service
 
RecommendedReadingService() - Constructor for class atg.svc.repository.service.RecommendedReadingService
 
REFERENCE_IMPLEMENTATION_SUFFIX - Static variable in class atg.svc.ui.treetable.ReferenceImplementation
Suffixed to reference implementation attribute name.
ReferenceImplementation - Class in atg.svc.ui.treetable
The ReferenceImplementation class implements a tree table component.
ReferenceImplementation() - Constructor for class atg.svc.ui.treetable.ReferenceImplementation
Constructs a fully initialized empty tree table reference implementation.
ReferenceImplementation.Context - Class in atg.svc.ui.treetable
 
ReferenceImplementation.Context(PageContext) - Constructor for class atg.svc.ui.treetable.ReferenceImplementation.Context
 
ReferenceImplementation.ItemComparator - Class in atg.svc.ui.treetable
The ReferenceImplementation.ItemComparator class performs comparisons between items for the purpose of sorting the table component items.
ReferenceImplementation.ItemComparator(ReferenceImplementation.Context, String, String, boolean, boolean) - Constructor for class atg.svc.ui.treetable.ReferenceImplementation.ItemComparator
Constructs a new comparator for the specified column, case-sensitivity and sort direction.
ReferentialIntegrityException - Exception in atg.svc.repository.service.exception
Exception that is thrown when attempt is made to delete an item that is still in use by another item.
ReferentialIntegrityException(String) - Constructor for exception atg.svc.repository.service.exception.ReferentialIntegrityException
 
REFRESH - Static variable in interface atg.svc.ui.treetable.Operation
 
release(RepositoryItem, RepositoryItem, String, String, boolean) - Method in class atg.svc.agent.ticketing.TicketingTools
Releases the current ticket
REMOVE_REFERENCES_ON_DELETE_ATTRIBUTE - Static variable in class atg.svc.repository.service.RepositoryService
 
removeAttribute(String) - Method in class atg.svc.repository.service.StateHolderService
remove an attribute
removeAttribute(HttpSession, String) - Method in class atg.svc.repository.service.StateHolderService
remove an attribute
removeCookieAttribute(String) - Method in class atg.svc.repository.service.StateHolderService
remove a cookie attribute
removeCookieAttribute(HttpSession, String) - Method in class atg.svc.repository.service.StateHolderService
remove a cookie attribute
removeFilterCriteria(String) - Method in class atg.svc.ui.treetable.FilterState
 
removeFormatting(String) - Method in class atg.svc.repository.service.SolutionService
Removes HTML formatting, newline, carriage return, tab characters, repetitive whitespace characters and leading and/or trailing whitespace characters.
removeFormattingAndTruncate(String) - Method in class atg.svc.repository.service.SolutionService
Removes HTML formatting, newline, carriage return, tab characters, repetitive whitespace characters and leading and/or trailing whitespace characters then truncates the resulting string if the string exceeds the configured maxComputedTitleLength property.
removeKey(Object) - Method in class atg.svc.ui.treetable.KeyHolderState
 
removeOptionsSegment(String, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Removes all options associated with the given segment and the option segment as well.
removeRepositoryCollection(Collection) - Method in class atg.svc.repository.service.RepositoryService
Removes a collection of repository items from the repository.
removeServiceSegment(String) - Method in class atg.svc.repository.service.SegmentService
Removes a Segment object from the repository given the repository id.
removeSolutionInternalAudience(String) - Method in class atg.svc.repository.service.LogicalOrganizationService
Removes a SolutionInternalAudience given the repository id.
removeSolutionLogicalOrganizationsByOrganizationId(String) - Method in class atg.svc.repository.service.LogicalOrganizationService
Removes all SolutionLogicalOrganizations with the given physical organization id.
removeSolutionOwningGroup(String) - Method in class atg.svc.repository.service.LogicalOrganizationService
Removes a SolutionOwningGroup given the repository id.
removeSolutionStatusTaskDefn(String, String) - Method in class atg.svc.repository.service.SolutionStatusService
Finds a solution status task object by workflow name and task element id.
removeSortCriteria(String) - Method in class atg.svc.ui.treetable.SortState
 
removeStateData(Object) - Method in class atg.svc.agent.environment.CallState
Removes the extra data object keyed by the given object
removeStateData(Object) - Method in class atg.svc.agent.environment.EnvironmentChangeState
Removes the extra data object keyed by the given object
removeTransactionalFieldValue(TransactionalFragmentFieldValue) - Method in class atg.svc.repository.service.TransactionalFragmentService
Removes a TransactionalFragmentFieldValue and any associated TransactionalFragmentParameterValue objects from the repository.
removeWindowAttribute(String) - Method in class atg.svc.repository.service.StateHolderService
remove a window attribute
removeWindowAttribute(HttpSession, String) - Method in class atg.svc.repository.service.StateHolderService
remove a window attribute
removeWindowAttribute(String, String, String) - Method in class atg.svc.repository.service.StateHolderService
remove a window attribute
REPORT_TAB_ID - Static variable in class atg.svc.repository.service.UIService
 
RepositoryService - Class in atg.svc.repository.service
Provides convenience service for updating and saving new beans implementations for a single repository represented by the home provided in the configuration.
RepositoryService() - Constructor for class atg.svc.repository.service.RepositoryService
 
RepositoryService.SaveCollectionRunner - Class in atg.svc.repository.service
Save Runner that creates a collection of new repository objects from a collection of new beans.
RepositoryService.SaveCollectionRunner(Collection) - Constructor for class atg.svc.repository.service.RepositoryService.SaveCollectionRunner
 
RESEARCH_TAB_ID - Static variable in class atg.svc.repository.service.UIService
 
resetListValue(DynamoHttpServletRequest) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Called on reset and refresh operations Cleans up the selection and initializes selected keys from the base value
resetListValue(DynamoHttpServletRequest) - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
 
resetSearch() - Static method in class atg.svc.ui.formhandlers.SearchFormHandler
 
Resolvable - Interface in atg.svc.ui.treetable
The Resolvable interface allows implementations to resolve the entire tree table content without paging.
resolve(StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
resolve(StateContainer) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
resolve() - Method in interface atg.svc.ui.treetable.Resolvable
 
RESPOND_TAB_ID - Static variable in class atg.svc.repository.service.UIService
 
RESTORE - Static variable in interface atg.svc.ui.treetable.Operation
 
restoreCellDefaultBySegment(String, String, String) - Method in class atg.svc.repository.service.UIService
Restores specified item to default values.
restoreContentDefaultBySegment(String, String, String) - Method in class atg.svc.repository.service.UIService
Restores specified item to default values.
restoreDefaultOptionForCurrentUser(String) - Method in class atg.svc.repository.service.UserOptionsService
Restores a single user option to its default given the name of the user option.
restoreDefaultOptionsForCurrentUser() - Method in class atg.svc.repository.service.UserOptionsService
Restores all default options for the current user.
restoreDefaultOptionsForCurrentUser(String[]) - Method in class atg.svc.repository.service.UserOptionsService
Restores the default options for the given set of user option names.
restoreDefaultValue(SiteOption) - Method in class atg.svc.repository.service.SiteService
Restores the default value of the given option.
restoreDefaultValues(String, String[]) - Method in class atg.svc.repository.service.SegmentedOptionService
Restores the given options to their default value.
restoreDefaultValues(String[]) - Method in class atg.svc.repository.service.SiteService
Restores the default options for the given set of site option names.
restoreFrameworkDefaultBySegment(String, String, String) - Method in class atg.svc.repository.service.UIService
Restores specified item to default values.
restoreItemDefault(String, String, int, String) - Method in class atg.svc.repository.service.UIService
Restores default values for all framework objects in the application with default values specified
restorePanelDefaultBySegment(String, String, String) - Method in class atg.svc.repository.service.UIService
Restores specified item to default values.
restorePanelStackDefaultBySegment(String, String, String) - Method in class atg.svc.repository.service.UIService
Restores specified item to default values.
restoreSearchInfo() - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
restoreSkinDefaultBySegment(String, String, String) - Method in class atg.svc.repository.service.UIService
Restores specified item to default values.
restoreTabDefaultBySegment(String, String, String) - Method in class atg.svc.repository.service.UIService
Restores specified item to default values.
restoreTemplateDefaultBySegment(String, String, String) - Method in class atg.svc.repository.service.UIService
Restores specified item to default values.
resumeKnowledgeSession(String) - Method in class atg.svc.repository.service.SessionService
Resumes an existing knowledge session.
resumeKnowledgeSession(String, boolean) - Method in class atg.svc.repository.service.SessionService
Resumes an existing knowledge session.
revertActiveCustomerChangeDetail(EnvironmentChangeDetail, EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Loads the old customer profile contained in the detail as the active customer.
revertActiveTicketChangeDetail(EnvironmentChangeDetail, EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Loads the old ticket contained in the detail as the active ticket
revertChanges(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentMonitor
This method is called back when the transaction is rolled back during the apply process.
revertChanges(EnvironmentChangeState) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Reverts the active customer and ticket with the original objects before the change was executed.
runTransaction() - Method in class atg.svc.repository.service.CollectionRunner
Runs a series of transactions inside a single transaction.
runTransaction(Object) - Method in class atg.svc.repository.service.CollectionRunner
Runs a transaction with the given object.
runTransaction(Object) - Method in class atg.svc.repository.service.RepositoryService.SaveCollectionRunner
Iterates through the collection of bean objects and saves each one.
runTransaction() - Method in interface atg.svc.transaction.TransactionRunner
Runs the transaction.
runTransaction(TransactionRunner) - Method in class atg.svc.transaction.TransactionService
Runs a transaction within a transaction boundary.

S

save(QOAA) - Method in class atg.svc.repository.service.QOAAService
Saves a QOAA object to the repository.
save(Object) - Method in class atg.svc.repository.service.RepositoryService
Saves the given bean object to the repository.
save(SolutionRelevance) - Method in class atg.svc.repository.service.SolutionScoringService
Saves a solution relevance object to the repository.
saveAnswer(ViewedAnswer) - Method in class atg.svc.repository.service.SessionService
Adds a viewed answer to the current knowledge session and saves both the answer and the session.
saveBrowseQuery(KnowledgeQueryContext) - Method in class atg.svc.repository.service.SessionService
Creates a new browse query, adds the query to the problem session and saves both the query and the session.
saveCellConfigFromInstance(CellInstance) - Method in class atg.svc.repository.service.UIService
Saves cell configuration based on the state of a cell instance.
saveCollection(Collection) - Method in class atg.svc.repository.service.RepositoryService
Saves a collection of bean objects to the repository.
saveConfigFromInstance(int, EJBLocalObject) - Method in class atg.svc.repository.service.UIService
Saves bean configuration.
saveContentConfigFromInstance(ContentInstance) - Method in class atg.svc.repository.service.UIService
Saves content configuration based on the state of a content instance.
saveDictionary(SpellingDictionary) - Method in class atg.svc.repository.service.SpellingDictionaryService
Saves the spelling dictionary
saveFavoriteQuery(FavoriteQuery) - Method in class atg.svc.repository.service.FavoriteQueryService
Adds a query to a user's list of favorite searches.
saveFavorites(Favorites) - Method in class atg.svc.repository.service.FavoritesService
If the user already has saved the maximum number of favorites, removes oldest favorites.
saveFieldDefinition(FieldDefinition) - Method in class atg.svc.repository.service.SolutionMetadataService
Writes the given FieldDefinition object to the repository and any list values that have changed underneath the FieldDefinition object.
saveFrameworkConfigFromInstance(FrameworkInstance) - Method in class atg.svc.repository.service.UIService
Saves framework configuration based on the state of a framework instance.
saveKnowledgeQueryContext() - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
saveOptions(Map) - Method in class atg.svc.repository.service.SegmentedOptionService
Saves a Map of segmented options to the repository.
saveOptions(Map) - Method in class atg.svc.repository.service.SiteService
Saves a Map of user options.
saveOptions(Collection) - Method in class atg.svc.repository.service.SiteService
Saves a Collection of user options.
saveOptions(Map) - Method in class atg.svc.repository.service.UserOptionsService
Saves a collection of user options.
saveOptionSegment(OptionSegment) - Method in class atg.svc.repository.service.SegmentedOptionService
Commits changes in the given OptionSegment to the repository.
savePanelConfigFromInstance(PanelInstance) - Method in class atg.svc.repository.service.UIService
Saves panel configuration based on the state of a panel instance.
savePanelStackConfigFromInstance(PanelStackInstance) - Method in class atg.svc.repository.service.UIService
Saves panel stack configuration based on the state of a panel stack instance.
saveRecentTickets(RecentTickets) - Method in class atg.svc.repository.service.RecentTicketsService
Adds a recent tickets .
saveRecentTickets(List, String) - Method in class atg.svc.repository.service.RecentTicketsService
Adds a list of recent ticketss .
saveRecommendedAnswer(RecommendedAnswer, boolean) - Method in class atg.svc.repository.service.RecommendedAnswerService
Persists a recommended answer
saveRecommendedReading(RecommendedReading) - Method in class atg.svc.repository.service.RecommendedReadingService
Adds a recommended reading .
saveSearchInfo(SearchInfo) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
saveSearchQuery(KnowledgeQueryContext) - Method in class atg.svc.repository.service.SessionService
Creates a new query, adds the query to the problem session and saves both the query and the session.
saveSkinConfigFromInstance(SkinInstance) - Method in class atg.svc.repository.service.UIService
Saves skin configuration based on the state of a skin instance.
saveSolution(Solution) - Method in class atg.svc.repository.service.SolutionService
Saves the solution.
saveSolutionClass(SolutionClass) - Method in class atg.svc.repository.service.SolutionMetadataService
Writes a SolutionClass object to the repository.
saveSolutionClassFieldDefinition(SolutionClassFieldDefinition) - Method in class atg.svc.repository.service.SolutionMetadataService
Writes the given SolutionClassFieldDefinition object to the repository if it has been modified.
saveSolutionInternalAudience(SolutionInternalAudience) - Method in class atg.svc.repository.service.LogicalOrganizationService
Saves the SolutionInternalAudience to the repository.
saveSolutionOwningGroup(SolutionOwningGroup) - Method in class atg.svc.repository.service.LogicalOrganizationService
Saves the SolutionOwningGroup to the repository.
saveSolutionRedirect(SolutionRedirect) - Method in class atg.svc.repository.service.SolutionRedirectService
Saves a SolutionRedirect repository item.
saveSolutionStatus(SolutionStatus) - Method in class atg.svc.repository.service.SolutionService
Saves a solution status to the repository.
saveSolutionStatusTaskDefn(SolutionStatusTaskDefn) - Method in class atg.svc.repository.service.SolutionStatusService
Saves the SolutionStatusTaskDefn.
saveStateContainer(StateContainer) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
saveTabConfigFromInstance(TabInstance) - Method in class atg.svc.repository.service.UIService
Saves tab configuration based on the state of a tab instance.
saveTemplateConfigFromInstance(TemplateInstance) - Method in class atg.svc.repository.service.UIService
Saves template configuration based on the state of a template instance.
saveTicketQueryContext(DynamoHttpServletRequest) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
saveTicketQueryContext(DynamoHttpServletRequest) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
saveTransactionalFragmentFieldValue(TransactionalFragmentFieldValue) - Method in class atg.svc.repository.service.TransactionalFragmentService
Commits the given TransactionalFragmentFieldValue to the repository.
saveTransactionalFragmentParameter(TransactionalFragmentParameter) - Method in class atg.svc.repository.service.TransactionalFragmentService
Saves a TransactionalFragmentParameter and any list values associated with it through the parameter property.
saveWindowAttribute(WindowAttribute) - Method in class atg.svc.repository.service.StateHolderService
Saves a window attribute.
sBundle - Variable in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
sDefaultMaxDisplayedTitleLength - Static variable in class atg.svc.repository.service.ServiceConstants
 
search(Map) - Method in class atg.svc.ui.formhandlers.AgentTicketsSearchFormHandler
 
search(Query, SortDirectives, int, int) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
search(Map) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
search(Map) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
search(Map) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
search(Map) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
search(Map) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
SEARCH_INFO_KEYS - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
The search info keys for the current session
SEARCH_QUERY_BUILDER - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
SEARCH_QUERY_REVIEW_BUILDER - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
SEARCH_TAB_ID - Static variable in class atg.svc.repository.service.SelfServiceUIService
 
SEARCH_TASK_QUERY - Static variable in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
SEARCH_TEXT_INPUT_FIELDS - Static variable in class atg.svc.ui.formhandlers.SearchFormHandler
Key for saving active constraints in window state
SearchAgentAllTicketsFormHandler - Class in atg.svc.ui.formhandlers
 
SearchAgentAllTicketsFormHandler() - Constructor for class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
SearchAgentAllTicketsFormHandler.ResultWrapper - Class in atg.svc.ui.formhandlers
 
SearchAgentAllTicketsFormHandler.ResultWrapper(RepositoryItem, Map) - Constructor for class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler.ResultWrapper
 
SearchAgentTicketsFormHandler - Class in atg.svc.ui.formhandlers
 
SearchAgentTicketsFormHandler() - Constructor for class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
SearchAgentTicketsFormHandler.ResultWrapper - Class in atg.svc.ui.formhandlers
 
SearchAgentTicketsFormHandler.ResultWrapper(RepositoryItem, Map) - Constructor for class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler.ResultWrapper
 
SearchBaseFormHandler - Class in atg.svc.ui.formhandlers
Base class for InternalSearchFormHandlers
SearchBaseFormHandler() - Constructor for class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
SearchFormHandler - Class in atg.svc.ui.formhandlers
Performs search.
SearchFormHandler() - Constructor for class atg.svc.ui.formhandlers.SearchFormHandler
 
SecurityUIService - Class in atg.svc.repository.service
Business methods for editing/reading/saving UI state.
SecurityUIService() - Constructor for class atg.svc.repository.service.SecurityUIService
 
SEGMENT_REPOSITORY_PATH - Static variable in class atg.svc.repository.service.Constants
 
SEGMENT_REQ_ATTR - Static variable in class atg.svc.repository.service.SegmentedOptionService
 
SegmentedOptionService - Class in atg.svc.repository.service
Business methods for editing/reading/saving options that are segmented by profile group.
SegmentedOptionService() - Constructor for class atg.svc.repository.service.SegmentedOptionService
 
SegmentedOptionService.LazySegmentedOptionsMap - Class in atg.svc.repository.service
A Map for SegmentedOptions that waits until get() or containsKey() is called to load the SegmentedOption value into the Map.
SegmentedOptionService.LazySegmentedOptionsMap(String) - Constructor for class atg.svc.repository.service.SegmentedOptionService.LazySegmentedOptionsMap
 
SegmentMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the Segment object.
SegmentMethods() - Constructor for class atg.svc.repository.beans.methods.SegmentMethods
 
SegmentService - Class in atg.svc.repository.service
Service providing security through segments.
SegmentService() - Constructor for class atg.svc.repository.service.SegmentService
 
select(Object, String) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Implementation of Selectable interface.
select(Object, String) - Method in class atg.svc.ui.formhandlers.OrgChooserNoDeleteFormHandler
Mark item as selected by adding its key to ListChooserFormHandler.mSelectedKeys.
select(Object, String) - Method in class atg.svc.ui.formhandlers.UserChooserFormHandler
 
select(Object, String) - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
select(Parameters, StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
SELECT - Static variable in interface atg.svc.ui.treetable.Operation
 
select(Object, String) - Method in interface atg.svc.ui.treetable.Selectable
 
SELECT_MULTIPLE - Static variable in interface atg.svc.ui.treetable.Selectable
 
SELECT_NONE - Static variable in interface atg.svc.ui.treetable.Selectable
 
SELECT_SINGLE - Static variable in interface atg.svc.ui.treetable.Selectable
 
Selectable - Interface in atg.svc.ui.treetable
The Selectable interface allows implementations to support tree table selecting.
SelectState - Class in atg.svc.ui.treetable
The SelectState class manages the state of selected tree table items.
SelectState() - Constructor for class atg.svc.ui.treetable.SelectState
Creates and initializes an empty tree table select state object
SELF_SERVICE_REQUEST_LOCALE_PATH - Static variable in class atg.svc.repository.service.SelfServiceSolutionScoringService
 
SelfServiceSolutionScoringService - Class in atg.svc.repository.service
Self Service Language Methods.
SelfServiceSolutionScoringService() - Constructor for class atg.svc.repository.service.SelfServiceSolutionScoringService
 
SelfServiceUIConfiguration - Class in atg.svc.self.ui
This class is a nucleus component for defining generic UI configuration properties such as the context root
SelfServiceUIConfiguration() - Constructor for class atg.svc.self.ui.SelfServiceUIConfiguration
 
SelfServiceUIService - Class in atg.svc.repository.service
SelfService UI Framework Service.
SelfServiceUIService() - Constructor for class atg.svc.repository.service.SelfServiceUIService
 
sendToGroup(RepositoryItem, String, RepositoryItem, String, String) - Method in class atg.svc.agent.ticketing.TicketingTools
Reassigns the ticket to a specific group (ticket queue)
service(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.clicktoconnect.AuthenticationServlet
service the request
service(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.clicktoconnect.C2CEnvironmentInitialization
service the request
service(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.clicktoconnect.C2CRequestInitialization
service the request
service(DynamoHttpServletRequest, DynamoHttpServletResponse) - Method in class atg.svc.ui.util.AltColor
Render the AltColor
ServiceConstants - Class in atg.svc.repository.service
ServiceConstants used by service classes.
ServiceConstants() - Constructor for class atg.svc.repository.service.ServiceConstants
 
ServiceEnvironmentConstants - Interface in atg.svc.agent.environment
This interface statically defines the constants used for environment changes in Service.
ServiceEnvironmentMonitor - Class in atg.svc.agent.environment
This environment monitor manages changes to the active ticket and active customer.
ServiceEnvironmentMonitor() - Constructor for class atg.svc.agent.environment.ServiceEnvironmentMonitor
 
ServiceFactory - Class in atg.svc.repository.service
Factory for business logic services.
ServiceFactory() - Constructor for class atg.svc.repository.service.ServiceFactory
 
ServiceFormHandler - Class in atg.svc.ui.formhandlers
Base FormHandler for service applications that adds some additional error handling and transaction management.
ServiceFormHandler() - Constructor for class atg.svc.ui.formhandlers.ServiceFormHandler
 
ServiceTagException - Exception in atg.svc.exception
Tag exception class for service tags.
ServiceTagException(String, Throwable) - Constructor for exception atg.svc.exception.ServiceTagException
Creates a tag exception with a message id and the source exception.
ServiceTagException(String, Object[], Throwable) - Constructor for exception atg.svc.exception.ServiceTagException
Creates a tag exception with a message id, message arguments and the source exception.
ServiceTicketDispositionMonitor - Class in atg.svc.agent.ticketing
Service ticket disposition monitor that decides if a ticket can be discarded or its owner can be changed.
ServiceTicketDispositionMonitor() - Constructor for class atg.svc.agent.ticketing.ServiceTicketDispositionMonitor
 
ServiceWorkflowAction - Class in atg.svc.workflow.process.action
 
ServiceWorkflowAction() - Constructor for class atg.svc.workflow.process.action.ServiceWorkflowAction
 
ServiceWorkflowActionConfiguration - Class in atg.svc.workflow.process.action
 
ServiceWorkflowActionConfiguration() - Constructor for class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
 
SESSION_ATTRIBUTE_NAME - Static variable in interface atg.svc.clicktoconnect.C2CConstants
attribute name used for attaching the C2CRequestData object to the session
SessionService - Class in atg.svc.repository.service
Business methods for atg.svc.repository.beans.shared.KnowledgeSession objects.
SessionService() - Constructor for class atg.svc.repository.service.SessionService
 
setAcceptSubtypes(boolean) - Method in class atg.svc.ui.formhandlers.CategoryActivityFilter
Set to true to make filter only consider the specific types configured in activityTypes.
setAcceptSubtypes(boolean) - Method in class atg.svc.ui.formhandlers.DefaultActivityFilter
Set this property to 'true' to to accept specified type and subtypes of specified type.
setAccessRight(String) - Method in interface atg.svc.repository.beans.UserOption
Setter for property accessRight .
setActiveConstraints(Map) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setActiveCustomerProfileName(String, String, String) - Method in class atg.svc.agent.customer.CustomerProfileTools
Sets the first, middle and last name on the active customer profile.
setActiveTicket(RepositoryItem) - Method in class atg.svc.agent.environment.ServiceEnvironmentMonitor
Sets the active ticket to the given ticket
setActivityFilters(ActivityFilters) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setActivityId(String) - Method in class atg.svc.ui.formhandlers.ActivityDetailFormHandler
Activity ID
setActivityType(String) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setActivityTypes(String[]) - Method in class atg.svc.ui.formhandlers.CategoryActivityFilter
A list of activity type enum values indicating activity types to be displayed in this category.
setAdminField(String) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Name of the admin field
setAdvancedConstraintsAsXml(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Defines a DocumentSetConstraint that is applied to both unstructured documents and solutions.
setAdvancedNonSolutionConstraintsAsXml(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Defines a DocumentSetConstraint that is applied only to non solutions (i.e.
setAdvancedSearchRightName(String) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
Sets the advancedSearchRightName.
setAdvancedSolutionConstraintsAsXml(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Defines a DocumentSetConstraint that is applied only to solutions.
setAgentApplicationName(String) - Method in class atg.svc.agent.environment.EnvironmentTools
 
setAgentMessagingTools(AgentMessagingTools) - Method in class atg.svc.agent.environment.CallState
Sets the component for sending agent messages
setAgentMessagingTools(AgentMessagingTools) - Method in class atg.svc.agent.environment.EnvironmentMonitor
Sets the component for sending agent messages
setAgentMessagingTools(AgentMessagingTools) - Method in class atg.svc.agent.environment.EnvironmentTools
Sets the component for sending agent messages
setAgentModule(boolean) - Method in class atg.svc.repository.service.OrganizationValueService
 
setAgentModule(boolean) - Method in class atg.svc.repository.service.SessionService
 
setAgentModule(boolean) - Method in class atg.svc.repository.service.SolutionScoringService
 
setAgentModule(boolean) - Method in class atg.svc.SiteConfiguration
 
setAgentProfile(Profile) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets the property Profile.
setAgentType(String) - Method in class atg.svc.ui.formhandlers.GroupUserChooserListFormHandler
Sets agent user type value for users in list
setAgentUserType(String) - Method in class atg.svc.agent.environment.EnvironmentTools
 
setAllowedValues(String[]) - Method in interface atg.svc.repository.beans.UserOption
Setter for property allowedValues .
setApplicationId(String) - Method in class atg.svc.repository.service.UIService
 
setApplicationName(String) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
setApplicationName(String) - Method in class atg.svc.agent.environment.EnvironmentChangeState
Sets the application name that initiated the change
setApplicationName(String) - Method in class atg.svc.repository.service.SessionService
 
setApplicationName(String) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setAppliedFilter(FilterBase) - Method in class atg.svc.ui.treetable.FilterState
 
setAppliedSort(SortBase) - Method in class atg.svc.ui.treetable.SortState
 
setAppliedValue(Object) - Method in class atg.svc.ui.treetable.FilterBase
 
setApplyException(Throwable) - Method in class atg.svc.agent.environment.EnvironmentChangeState
 
setArrayValue(String[], Option) - Method in class atg.svc.repository.beans.methods.OptionMethods
Set the value of the site option as an array of Strings.
setArrayValue(String[]) - Method in interface atg.svc.repository.beans.UserOption
Set the value of the option as an array of type String.
setAsText(String) - Method in class atg.svc.repository.beans.TransactionalFragmentParameterTypeEditor
 
setAsText(String) - Method in class atg.svc.repository.beans.UserOptionDataTypeEditor
 
setAsText(String) - Method in class atg.svc.repository.beans.ViewedAnswerDocTypeEditor
 
setAttachmentUtils(AttachmentUtils) - Method in class atg.svc.repository.service.SolutionService
 
setAttachmentUtils(AttachmentUtils) - Method in class atg.svc.ui.util.PropertyFormatter
Sets the AttachmentUtils component.
setAttribute(String, Object) - Method in class atg.svc.repository.service.StateHolderService
set an attribute
setAttribute(HttpSession, String, Object) - Method in class atg.svc.repository.service.StateHolderService
set an attribute either in the session or the state holder
setAttribute(String, Object) - Method in class atg.svc.ui.treetable.ReferenceImplementation.Context
 
setAudience(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setAudienceOp(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setAuthor(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setAuthorOp(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setBackToTicketAfterCreate(boolean) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setBaseExpValue(String) - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
initially expanded items (saved in DB)
setBaseValue(String) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
initially selected items (saved in DB)
setBestBetInitialCount(int) - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
setBestBets(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setBestBetsCustomConstraints(DocumentSetConstraint[]) - Method in class atg.svc.repository.service.SolutionScoringService
 
setBigString(String) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Setter for property bigString .
setBoolean(boolean) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Setter for property boolean .
setBrandingContextRoot(String) - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
setBrowseDefaultSortDirection(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setBrowseDefaultSortField(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setBrowseTaxonomyNames(String[]) - Method in class atg.svc.repository.service.TopicServiceImpl
 
setC2CSessionDataManager(C2CSessionDataManager) - Method in class atg.svc.clicktoconnect.C2CTools
Set property C2CSessionDataManager
setC2CSessionDataPropertyManager(C2CSessionDataPropertyManager) - Method in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
 
setC2CTools(C2CTools) - Method in class atg.svc.clicktoconnect.AuthenticationServlet
set C2CTools
setC2CTools(C2CTools) - Method in class atg.svc.clicktoconnect.C2CEnvironmentInitialization
 
setC2CTools(C2CTools) - Method in class atg.svc.clicktoconnect.C2CRequestInitialization
 
setC2CTools(C2CTools) - Method in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
 
setC2CTools(C2CTools) - Method in class atg.svc.clicktoconnect.C2CStartNewCall
 
setC2CTools(C2CTools) - Method in class atg.svc.clicktoconnect.C2CWebServiceManager
Sets the component C2CTools
setC2CTools(C2CTools) - Method in class atg.svc.clicktoconnect.C2CWebServiceParser
Sets the component C2CTools.
setC2CWebServiceManager(C2CWebServiceManager) - Method in class atg.svc.clicktoconnect.C2CTools
Set property C2CWebServiceManager
setC2CWebServiceParser(C2CWebServiceParser) - Method in class atg.svc.clicktoconnect.C2CWebServiceManager
Set property C2CWebServiceParser
setC2CWebServiceResponse(C2CWebServiceResponse) - Method in class atg.svc.clicktoconnect.C2CRequestData
Set property C2CWebServiceResponse
setC2CWebServiceResponseClassName(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceParser
Sets the property WebServiceResponseClassName.
setCachedAllInternalAudiences(List<OrganizationValue>) - Method in class atg.svc.repository.service.OrganizationValueService
 
setCachedAllOwningGroups(List<OrganizationValue>) - Method in class atg.svc.repository.service.OrganizationValueService
 
setCachePath(String) - Method in class atg.svc.repository.service.SecurityUIService
 
setCallActive(boolean) - Method in class atg.svc.agent.environment.CallState
Sets if a call has been started.
setCallerIP(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setCallID(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setCallServerIP(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setCallType(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setCellRendererPage(PageFragment) - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
setChangeFormHandlerPath(String) - Method in class atg.svc.agent.environment.EnvironmentChangeState
 
setChangePasswordReason(String) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setCheckFTCallID(boolean) - Method in class atg.svc.clicktoconnect.C2CTools
If true, the ftcallid supplied on the original request is validated against the ftcallid returned from the estara web service.
setCheckoutAttachmentsOnSave(boolean) - Method in class atg.svc.repository.service.SolutionService
Sets true if attachments should be checked-out on save.
setCheckSegmentedOptions(boolean) - Method in class atg.svc.repository.service.UserOptionsService
Sets true if the option value methods should also look for segmented options.
setCheckState(CheckState) - Method in class atg.svc.ui.treetable.StateContainer
 
setChildELDefinition(ExpressionLanguageDefinition) - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
setChildItemsExpression(String) - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
setClickToConnectApplicationData(RepositoryItem) - Method in class atg.svc.clicktoconnect.C2CRequestData
 
setClient(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setClientID(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setCobrowseURL(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setCode(int) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setColumns(ColumnConfiguration[]) - Method in class atg.svc.agent.ui.tables.TableConfiguration
Sets the columns array
setColumns(int) - Method in class atg.svc.ui.treetable.StateContainer
 
setComment(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setCommonUILocation(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setComponentService(FrameworkComponents) - Method in class atg.svc.repository.service.UIService
 
setConfirmPromptURL(String) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Sets property ConfirmPromptURL
setConfirmURL(String) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Sets property ConfirmURL
setContainerDivId(String) - Method in class atg.svc.ui.formhandlers.ActivityDetailFormHandler
ContainerDiv ID
setContentId(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Deprecated. Use #setDocId
setContentStylesheet(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setContext(PageContext) - Method in class atg.svc.ui.treetable.ReferenceImplementation
Initialize context for all expressions
setContextId(String) - Method in interface atg.svc.repository.beans.ViewedAnswer
Setter for property contextId .
setContextId(String) - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
Setter for property ContextId
setContextId(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setContextId(String) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Setter for property ContextId
setContextId(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Answer context -- document ID and it's fragments that are answers to passed question.
setContextRoots(String[]) - Method in class atg.svc.agent.customer.CustomerPanelConfig
Sets property contextRoots
setCountFilter(boolean) - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
setCountryDataUrl(String) - Method in class atg.svc.agent.customer.CustomerPanelConfig
Sets the property countryDataUrl
setCreateCustomerProfileReason(String) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setCreateNewObject(boolean) - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
setCreationDateFrom(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setCreationDateTo(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setCreationDateType(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setCreationRelation(String) - Method in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
setCssLocation(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setCurrentPage(int) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setCurrentPage(int) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setCurrentPage(int) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setCustomActivityFilters(ActivityFilter[]) - Method in class atg.svc.ui.formhandlers.ActivityFilters
 
setCustomerItemDescriptorName(String) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
Set the customer item descriptor name.
setCustomerManager(PropertyManager) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setCustomerRepository(MutableRepository) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
Set the primary repository used for ticketing.
setCustomSortDefaultField(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setCustomSortField(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setDataModelPage(PageFragment) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setDataRendererPage(PageFragment) - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
setDataType(UserOptionDataType) - Method in interface atg.svc.repository.beans.UserOption
Setter for property dataType .
setDate(Date) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Setter for property date .
setDbHotScore(int) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property dbHotScore .
setDbQOAAScore(int) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property dbQOAAScore .
setDbTopScore(int) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property dbTopScore .
setDefaultActivityFilter(ActivityFilter) - Method in class atg.svc.ui.formhandlers.ActivityFilters
 
setDefaultExternalAudience(SecuredItem) - Method in class atg.svc.repository.service.SegmentService
Assigns the default external audience segment to the given object.
setDefaultExternalAudience(Solution) - Method in class atg.svc.repository.service.SegmentService
Assigns the default external audience segment to the Solution.
setDefaultExternalSegments(String[]) - Method in class atg.svc.repository.service.SegmentService
Sets the external segments that are assigned by default to the externalAudience property of certain objects.
setDefaultFalseLabel(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Sets the default value to set on a BooleanFieldDefinition.falseLabel property when it's created.
setDefaultFieldDefinitionExternalAudience(FieldDefinition) - Method in class atg.svc.repository.service.SolutionMetadataService
Adds the default segment to a field definition external audience if the field definition is not an internal-only field.
setDefaultFragment(TransactionalFragment) - Method in class atg.svc.repository.service.TransactionalFragmentService
Sets the default fragment to show when a requested fragment component cannot be resolved by name.
setDefaultInternalAudience(SecuredItem) - Method in class atg.svc.repository.service.SegmentService
Assigns the default internal audience segment to the given object.
setDefaultInternalAudience(SecuredInternalItem) - Method in class atg.svc.repository.service.SegmentService
Assigns the default internal audience segment to the given SolutionClass.
setDefaultInternalModify(SecuredItem) - Method in class atg.svc.repository.service.SegmentService
Assigns the default internal modify segment to the given object.
setDefaultInternalSegments(String[]) - Method in class atg.svc.repository.service.SegmentService
Sets the internal segments that are assigned by default to the internalAudience property of certain objects.
setDefaultLandingPageHandler(LandingPageHandler) - Method in class atg.svc.clicktoconnect.LandingPageManager
 
setDefaultListFieldValueSortOrder(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Sets the default display sort order for list field value of the solution class
setDefaultMax(int) - Method in class atg.svc.repository.service.SolutionScoringService
 
setDefaultOrdering(int) - Method in class atg.svc.repository.service.SolutionScoringService
 
setDefaultOrderSortDirection(String) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setDefaultOrderSortProperty(String) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setDefaultSegments(SecuredItem) - Method in class atg.svc.repository.service.SegmentService
Assigns the configured default segments to the given object.
setDefaultSort(String) - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
setDefaultSortDirection(String) - Method in class atg.svc.agent.ui.tables.TableConfiguration
Sets the default sort direction
setDefaultSortDirection(String) - Method in class atg.svc.ui.treetable.SortBase
 
setDefaultSortField(String) - Method in class atg.svc.agent.ui.tables.TableConfiguration
Sets the default sort field
setDefaultTrueLabel(String) - Method in class atg.svc.repository.service.SolutionMetadataService
Sets the default value to set on a BooleanFieldDefinition.trueLabel property when it's created.
setDefaultValue(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Setter for property defaultValue .
setDefaultValue(String) - Method in interface atg.svc.repository.beans.UserOption
Setter for property defaultValue .
setDefaultValues(List, FieldDefinition) - Method in class atg.svc.repository.beans.methods.FieldDefinitionMethods
Sets the default value on a Field Definition.
setDefaultValues(List, FieldDefinition) - Method in class atg.svc.repository.service.SolutionMetadataService
Sets 1..n default values on a FieldDefinition.
setDelay(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setDeletedSolutionDisplayId(String) - Method in interface atg.svc.repository.beans.SolutionRedirect
Setter for property deletedSolutionDisplayId .
setDeletedSolutionId(String) - Method in interface atg.svc.repository.beans.SolutionRedirect
Setter for property deletedSolutionId .
setDelimiter(String) - Method in class atg.svc.SiteConfiguration
Sets the delimiter.
setDepth(int) - Method in class atg.svc.ui.treetable.ExpandInfo
 
setDepth(int) - Method in class atg.svc.ui.treetable.NavigateInfo
 
setDescription(String) - Method in class atg.svc.fragment.TransactionalFragment
Sets the optional description text.
setDescription(String) - Method in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
 
setDetailFormId(String) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setDisabledSolutionClasses(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setDisplayName(String) - Method in class atg.svc.fragment.TransactionalFragment
Sets the Transactional Fragment display name.
setDisplayName(String) - Method in interface atg.svc.repository.beans.SolutionStatus
Setter for property displayName .
setDisplayName(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValue
Setter for property displayName .
setDisplayNameResourceKey(String) - Method in class atg.svc.ui.formhandlers.CategoryActivityFilter
The resource key for the display name for this filter
setDisplayNameResourceKey(String) - Method in class atg.svc.ui.formhandlers.DefaultActivityFilter
The resource key for the display name for this filter
setDispositionOption(String) - Method in class atg.svc.agent.environment.TicketDispositionOptions
Sets the disposition option.
setDocId(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setDocTitle(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setDocType(ViewedAnswerDocType) - Method in interface atg.svc.repository.beans.ViewedAnswer
Setter for property docType .
setDocType(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setDocType(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setDocumentFormats(String[]) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setDoTicketDispositionPrompt(boolean) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
setDoWarnings(boolean) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
setDynamicIncludes(String[]) - Method in class atg.svc.clicktoconnect.LandingPage
 
setEditorConstraintType(String) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
setEditorField(String) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Name of the constraint attribute or field.
setEmailAddress(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setEmailLandingPageUrl(String) - Method in class atg.svc.email.EmailLandingPage
 
setEmailProperty(String) - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Sets the mEmailProperty
setEmailSolutionLandingPageOption(String) - Method in class atg.svc.repository.service.SiteService
Sets the name of the admin option that holds the landing page URL for emailing solution links.
setEmailTemplatePaths(String[]) - Method in class atg.svc.ui.CommonUIConfiguration
Set the value of EmailTemplatePaths.
setEmailTemplateStylesheet(String) - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
setEnableControlCharacterFilteringForSearchResultTitles(boolean) - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
Set the value of EnableControlCharacterFilteringForSearchResultTitles.
setEnabled(boolean) - Method in class atg.svc.clicktoconnect.AuthenticationServlet
set Enabled
setEnabled(boolean) - Method in class atg.svc.repository.service.HotSolutionsUpdateService
Enables or disables this service.
setEnableHotUseCountUpdate(boolean) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
 
setEnableMonitoring(boolean) - Method in class atg.svc.repository.service.OrganizationValueService
 
setEnableRequireLoginFilterForEmailTemplate(boolean) - Method in class atg.svc.ui.CommonUIConfiguration
Set the value of EnableRequireLoginFilterForEmailTemplate.
setEnableUseCountUpdate(boolean) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
 
setEnableViewCountUpdate(boolean) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
 
setEnvironmentChangeFormHandler(EnvironmentChangeFormHandler) - Method in class atg.svc.agent.environment.EnvironmentChangeState
 
setEnvironmentChangeKey(String) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
setEnvironmentChangeKey(String) - Method in class atg.svc.agent.environment.EnvironmentChangeState
 
setEnvironmentChangeState(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
setEnvironmentMonitors(EnvironmentMonitor[]) - Method in class atg.svc.agent.environment.EnvironmentTools
 
setEnvironmentName(String) - Method in class atg.svc.SiteConfiguration
Sets the environmentName.
setEnvironmentTools(EnvironmentTools) - Method in class atg.svc.agent.customer.CustomerProfileTools
Sets the EnvironmentTools
setEnvironmentTools(EnvironmentTools) - Method in class atg.svc.agent.environment.CallState
Sets EnvironmentTools
setEnvironmentTools(EnvironmentTools) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
setEnvironmentTools(EnvironmentTools) - Method in class atg.svc.agent.environment.EnvironmentMonitor
 
setEnvironmentTools(EnvironmentTools) - Method in class atg.svc.agent.ticketing.TicketingTools
 
setEnvironmentTools(EnvironmentTools) - Method in class atg.svc.clicktoconnect.C2CTools
 
setEnvironmentTools(EnvironmentTools) - Method in class atg.svc.clicktoconnect.LandingPageHandler
 
setErrorCode(int) - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
setErrorURL(String) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Sets property ErrorURL.
setErrorUrl(String) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setErrorURL(String) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
setEventTools(EventTools) - Method in class atg.svc.agent.environment.EnvironmentTools
 
setEventTools(EventTools) - Method in class atg.svc.repository.service.RecommendedAnswerService
 
setEventTools(EventTools) - Method in class atg.svc.repository.service.SessionService
 
setEventTools(EventTools) - Method in class atg.svc.repository.service.SolutionService
 
setEventTools(EventTools) - Method in class atg.svc.repository.service.SolutionStatusService
 
setEventTools(EventTools) - Method in class atg.svc.repository.service.ViewedAnswerService
 
setEventTools(EventTools) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Sets the eventTools.
setExcerpt(String) - Method in interface atg.svc.repository.beans.ViewedAnswer
Setter for property excerpt .
setExcerpt(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setExcludedProperties(String[]) - Method in class atg.svc.repository.service.RepositoryService
Sets the set of excluded properties that should not be copied in transformMembers().
setExpandState(ExpandState) - Method in class atg.svc.ui.treetable.StateContainer
 
setExpression(String) - Method in class atg.svc.ui.treetable.FilterExpression
 
setExpression(String) - Method in class atg.svc.ui.treetable.SortExpression
 
setExpressionLanguageDefinition(ExpressionLanguageDefinition) - Method in class atg.svc.ui.treetable.StateContainer
 
setExtension(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setExtensionsRoot(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setExternalAudience(String[]) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Setter for property externalAudience .
setExternalAudience(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setExternalAudienceOp(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setExternalEveryoneSegment(String) - Method in class atg.svc.repository.service.SegmentService
Sets the segment that makes an item visible to everyone external.
setExternalProfileTools(ProfileTools) - Method in class atg.svc.repository.service.ProfileService
Sets the externalProfileTools.
setFavoriteQuery(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setFavoriteQueryId(String) - Method in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
 
setFavoriteQueryId(String) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
setFavoriteQueryService(FavoriteQueryService) - Method in class atg.svc.repository.service.ProfileService
 
setFavoriteQueryService(FavoriteQueryService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the FavoriteQueryService business component.
setFavoriteQueryService(FavoriteQueryService) - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
setFavoritesId(String) - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
Setter for property FavoritesId
setFavoritesService(FavoritesService) - Method in class atg.svc.repository.service.ProfileService
 
setFavoritesService(FavoritesService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the FavoritesService business component.
setFavoritesService(FavoritesService) - Method in class atg.svc.repository.service.SolutionService
 
setField(String) - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
setFieldDefinition(String, SolutionClassFieldDefinition) - Method in class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
Sets the FieldDefinition for this SolutionClassFieldDefinition by using the FieldDefinition id.
setFieldDefinitionType(FieldDefinitionType, SolutionFieldValue) - Method in class atg.svc.repository.beans.methods.SolutionFieldValueMethods
Sets the FieldDefinition type on the SolutionFieldValue.
setFieldDefinitionType(FieldDefinitionType) - Method in interface atg.svc.repository.beans.SolutionFieldValue
 
setFieldName(String) - Method in class atg.svc.ui.treetable.FilterDefinition
 
setFieldName(String) - Method in class atg.svc.ui.treetable.SortDefinition
 
setFieldNames(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setFieldOperations(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setFields(String[]) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
setFieldValue(String, Object, Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Sets a value on the given property for the solution.
setFieldValues(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setFieldValues2(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setFilterCriteria(Map) - Method in class atg.svc.ui.treetable.FilterState
 
setFilterKeyword(String) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Value of the filter criteria.
setFilterState(FilterState) - Method in class atg.svc.ui.treetable.StateContainer
 
setFilterValueAttributeName(String) - Method in class atg.svc.ui.treetable.FilterExpression
 
setFindDuplicatesSearch(boolean) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
setFireAnswerJMSMessageType(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Sets the fireAnswerJMSMessageType.
setFireAnswerMessage(boolean) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Sets the fireAnswerMessage.
setFireQueryResultsJMSMessageType(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Sets the fireQueryResultsJMSMessageType.
setFireQueryResultsMessage(boolean) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Sets the fireQueryResultsMessage.
setFireRatingMessageSource(FireRatingMessageSource) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setFireSearchMessage(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Sets the fireSearchMessage.
setFirstNameProperty(String) - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Sets the mFirstNameProperty
setFixedItemsList(String) - Method in class atg.svc.ui.formhandlers.OrgChooserNoDeleteFormHandler
 
setFlexibleHotUseCount(boolean) - Method in class atg.svc.repository.service.SolutionScoringService
 
setFocusTopic(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setFormatNumbers(boolean) - Method in class atg.svc.ui.util.PropertyFormatter
Set true if numbers should be formatted using the user's locale.
setFormHandlerPath(String) - Method in class atg.svc.agent.ui.tables.TableConfiguration
Sets the nucleus path to the form handler to render the results
setFormStateKey(String) - Method in class atg.svc.ui.formhandlers.AgentTicketsSearchFormHandler
 
setFormStateKey(String) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setFormStateKey(String) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setForwardSolutionId(String) - Method in interface atg.svc.repository.beans.SolutionRedirect
Setter for property forwardSolutionId .
setFragment(TransactionalFragmentFieldValue) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Setter for property fragment .
setFragmentPath(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
Setter for property fragmentPath .
setFrameworkId(String) - Method in class atg.svc.repository.service.UIService
 
setFTCallID(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setGatewayIPAgent(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setGeneratedCallId(String) - Method in class atg.svc.agent.environment.CallState
Sets generated call Id
setGlobalPanelConfig(GlobalPanelConfiguration) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setGlobalPanelConfig(GlobalPanelConfiguration) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setGridHeight(String) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setGridInstanceId(String) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setGridPage(PageFragment) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setGridPath(String) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setGridWidgetId(String) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setGroupByDocument(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setHasBoolean(boolean) - Method in interface atg.svc.repository.beans.SolutionFieldValue
If this is set to false, then the underlying value of property boolean is set to null.
setHasChildNodes(boolean) - Method in class atg.svc.ui.treetable.ExpandInfo
 
setHasDbHotScore(boolean) - Method in interface atg.svc.repository.beans.SolutionRelevance
If this is set to false, then the underlying value of property dbHotScore is set to null.
setHasDbQOAAScore(boolean) - Method in interface atg.svc.repository.beans.SolutionRelevance
If this is set to false, then the underlying value of property dbQOAAScore is set to null.
setHasDbTopScore(boolean) - Method in interface atg.svc.repository.beans.SolutionRelevance
If this is set to false, then the underlying value of property dbTopScore is set to null.
setHasHidden(boolean) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
If this is set to false, then the underlying value of property hidden is set to null.
setHashingAlgorithm(String) - Method in class atg.svc.clicktoconnect.C2CTools
Sets property HashingAlgorithm
setHasMultiValued(boolean) - Method in interface atg.svc.repository.beans.UserOption
If this is set to false, then the underlying value of property multiValued is set to null.
setHasNumber(boolean) - Method in interface atg.svc.repository.beans.SolutionFieldValue
If this is set to false, then the underlying value of property number is set to null.
setHeight(int) - Method in class atg.svc.fragment.TransactionalFragment
Sets the initial height the frame that renders the transactional fragment should be set to.
setHidden(boolean) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Setter for property hidden .
setHotSolutionClassesPropertyName(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
setHotSolutionsCustomConstraints(DocumentSetConstraint[]) - Method in class atg.svc.repository.service.SolutionScoringService
 
setHotSolutionTopicsPropertyName(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
setHotUseCount(int) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property hotUseCount .
setHotUseCount(String, int) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Sets the hot use count for the solution and saves it.
setHotUseCount(int) - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
setHotUseCount(String, int) - Method in class atg.svc.repository.service.SolutionScoringService
Sets the hot use count for the solution and saves it.
setHotUseCountDelta(int) - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
setHotUseCountDurationPropertyName(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
setHotUseCountWeightPropertyName(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
setHotViewCountWeightPropertyName(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
setHtmlToTextConverter(HtmlToTextConverter) - Method in class atg.svc.repository.service.SolutionService
 
setI18nTools(I18nTools) - Method in class atg.svc.repository.service.ServiceFactory
 
setId(String) - Method in interface atg.svc.repository.beans.SolutionField
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.SolutionRedirect
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.SolutionStatus
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.SpellingDictionary
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.StatementFieldDefinition
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.TextFieldDefinition
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinition
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValue
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValue
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.UserFieldDefinition
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.UserOption
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.ViewedAnswer
Setter for property id .
setId(String) - Method in interface atg.svc.repository.beans.WindowAttribute
Setter for property id .
setId(String) - Method in exception atg.svc.repository.service.exception.ObjectException
Sets the id of the object that could not be found.
setIdGenerator(IdGenerator) - Method in class atg.svc.agent.environment.CallState
Sets idGenerator
setIdSpaceName(String) - Method in class atg.svc.agent.environment.CallState
Sets property idSpaceName
setIgnoreCase(boolean) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setIgnoreCase(boolean) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setIgnoreCase(boolean) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setIgnoreCase(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setIgnoreCase(boolean) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setIgnoreCase(boolean) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setIgnoreCase(boolean) - Method in interface atg.svc.ui.treetable.Sortable
 
setIgnoreCase(boolean) - Method in class atg.svc.ui.treetable.SortBase
 
setIgnoreNoTargets(boolean) - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
Set this to true if we dont want to throw errors when there is no topology definition file or no targets are defined.
setIgnoreNoTargets(boolean) - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
Set this to true if we dont want to throw errors when there is no topology definition file or no targets are defined.
setIgnoreSecurityWhenComputingTitle(boolean) - Method in class atg.svc.repository.service.SolutionService
 
setImageClosed(String) - Method in class atg.svc.agent.ui.tables.TableConfiguration
Sets the file name of image
setImageLocation(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setImageOpen(String) - Method in class atg.svc.agent.ui.tables.TableConfiguration
Sets the file name of the image
setImagePath(String) - Method in class atg.svc.agent.ui.tables.TableConfiguration
Sets the path to the images
setImplementation(ImplementationWrapper) - Method in class atg.svc.ui.treetable.View
 
setIncludeCurrent(boolean) - Method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
Sets whether include current user in list or not
setIncludeOtherTopic(String) - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
setIndexing(FieldDefinitionIndexing, SolutionClassFieldDefinition) - Method in class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
Sets the type of indexing defined on this field using the enumerated value.
setInfo(Map) - Method in interface atg.svc.repository.beans.UserOption
Setter for property info .
setInitChangeState(boolean) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
setInitializers(String[]) - Method in class atg.svc.repository.service.InitialService
Sets the list of data model initializers.
setInitialSearchDelimiter(String) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
set InitialSearchDelimiter
setInitialService(InitialService) - Method in class atg.svc.repository.service.StateHolderService
set InitialService
setInitialSolutionStatus(String) - Method in class atg.svc.repository.service.SolutionService
 
setInitialSort(SortBase) - Method in class atg.svc.ui.treetable.SortState
 
setInputParameters(Map) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
setInputParameters(Map) - Method in class atg.svc.agent.environment.EnvironmentChangeState
 
setInputParameters(Map) - Method in class atg.svc.agent.environment.TicketDispositionOptions
 
setInteger(int) - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
setInteger(int) - Method in class atg.svc.ui.treetable.Parameters
 
setInteractive(boolean) - Method in class atg.svc.fragment.TransactionalFragment
Set true if the transactional fragment should always be rendered inside of an IFRAME.
setInternalAudience(String[], Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Sets the value of the solution internal audience property given an array or OrganizationValue repository ids.
setInternalAudience(String[]) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Setter for property internalAudience .
setInternalAudience(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setInternalAudienceOp(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setInternalEveryoneSegment(String) - Method in class atg.svc.repository.service.SegmentService
Sets the segment that makes an item visible to everyone internal.
setInternalModify(String[]) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Setter for property internalModify .
setInternalOnlyFields(String[]) - Method in class atg.svc.repository.service.SolutionMetadataService
Sets the list of field definition types that are internal only.
setInternalOnlyFields(String[]) - Method in class atg.svc.repository.service.SolutionService
Sets the list of field definition types that are internal only.
setInternalProfileRepository(Repository) - Method in class atg.svc.agent.environment.EnvironmentTools
 
setInternalProfileTools(ProfileTools) - Method in class atg.svc.repository.service.SegmentService
Sets the internal ProfileTools component.
setIsBrowsing(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setIsContactingSupport(Boolean) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setIsExternal(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setIsFirst(boolean) - Method in class atg.svc.ui.treetable.MoveInfo
 
setIsInitialized(boolean) - Method in class atg.svc.ui.treetable.StateContainer
 
setIsInitiallySorted(boolean) - Method in class atg.svc.ui.treetable.SortBase
 
setIsLast(boolean) - Method in class atg.svc.ui.treetable.MoveInfo
 
setIsQOAA(boolean) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property isQOAA .
setIsRecordAnswerViewed(boolean) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Set to false if this is a previously viewed answer we're viewing again.
setIsRecordSearch(boolean) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
setIsViewInContext(boolean) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
Set to true to retrieve a document or solution with the answer highlighted, set to false if you want to retrieve a solution without highlighting
setIsVisible(String) - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
setItemAttributeName(String) - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
setItemAttributeName(String) - Method in class atg.svc.ui.treetable.FilterExpression
 
setItemDescriptor(String) - Method in exception atg.svc.repository.service.exception.ObjectException
Sets the name of the item-descriptor of the object that could not be found.
setItemDetailPage(PageFragment) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setItemKey(String) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
setItemsExpression(String) - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
setKey(String) - Method in interface atg.svc.repository.beans.WindowAttribute
Setter for property key .
setKey(Object) - Method in class atg.svc.ui.treetable.NavigateInfo
 
setKey(Object) - Method in class atg.svc.ui.treetable.NavigateState
 
setKeyExpression(String) - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
setKeys(List) - Method in class atg.svc.ui.treetable.KeyHolderState
 
setKeywordAllOfTheWords(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setKeywordAtLeastOneOfTheWords(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setKeywordNotTheWords(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setKnowledgeContextName(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setKnowledgeContributeForWindow(KnowledgeQueryContext) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setKnowledgeHomesFactory(KnowledgeHomesFactory) - Method in class atg.svc.repository.service.KnowledgeBaseService
Sets the homes factory for the repositories used by Knowledge and Self-Service.
setKnowledgeQueryContext(KnowledgeQueryContext) - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
 
setKnowledgeQueryContext(KnowledgeQueryContext) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setKnowledgeQueryContextBrowseForWindow(KnowledgeQueryContext) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setKnowledgeQueryContextForWindow(KnowledgeQueryContext) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setKnowledgeSessionId(String) - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
 
setLabel(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Setter for property label .
setLabelExclude(String) - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
setLabelInclude(String) - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
setLandingPage(LandingPage) - Method in class atg.svc.clicktoconnect.LandingPageHandler
 
setLandingPageHandlers(LandingPageHandler[]) - Method in class atg.svc.clicktoconnect.LandingPageManager
 
setLandingPageManager(LandingPageManager) - Method in class atg.svc.clicktoconnect.C2CServiceEnvironmentMonitor
 
setLanguage(String) - Method in interface atg.svc.repository.beans.SpellingDictionary
Setter for property language .
setLanguage(String) - Method in class atg.svc.repository.service.SolutionService
Sets the language (locale) code to use when creating solution and solution events.
setLanguageProperty(String) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Sets LanguageProperty
setLanguageQuery(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setLanguageResults(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setLastModifiedDateFrom(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setLastModifiedDateTo(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setLastModifiedDateType(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setLastModifiedRelation(String) - Method in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
setLastNameProperty(String) - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Sets the mLastNameProperty
setLastSearch(KnowledgeQueryContext) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setLastUseDate(Timestamp) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property lastUseDate .
setLastViewDate(Timestamp) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property lastViewDate .
setLevels(int) - Method in class atg.svc.ui.treetable.NavigateState
 
setLinkCustomerId(String) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setLinkCustomerName(String) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setLinkID(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setListCreationRange(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setListFormulas(Map) - Method in class atg.svc.repository.service.SolutionScoringService
 
setListLastModifiedRange(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setListMax(Map) - Method in class atg.svc.repository.service.SolutionScoringService
 
setListOrdering(Map) - Method in class atg.svc.repository.service.SolutionScoringService
 
setLists(String[]) - Method in class atg.svc.repository.service.SolutionScoringService
 
setListValues(List) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Setter for property listValues .
setLocaleTopicSetMap(Map) - Method in class atg.svc.repository.service.TopicServiceImpl
 
setLocaleTopicSetMapDelimiter(String) - Method in class atg.svc.repository.service.TopicServiceImpl
 
setLoggingUncheckedException(boolean) - Method in class atg.svc.ui.formhandlers.ServiceFormHandler
Sets the value of the loggingUncheckedException property.
setLogicalOrganizationRepositoryHomesName(String) - Method in class atg.svc.repository.service.LogicalOrganizationService
Sets the name of the repository homes for the LogicalOrganizationRepository.
setLogicalOrganizationService(LogicalOrganizationService) - Method in class atg.svc.repository.service.ServiceFactory
 
setLoginProperty(String) - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Sets the mLoginProperty
setMainScript(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setManager(TicketingManager) - Method in class atg.svc.ui.formhandlers.ActivityDetailFormHandler
 
setManager(TicketingManager) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setManager(TicketingManager) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setManager(TicketingManager) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setManager(TicketingManager) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setManager(TicketingManager) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setMaxBestBetsPropertyName(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
setMaxComputedTitleLength(int) - Method in class atg.svc.repository.service.SolutionService
Sets the maximum length allowed when computing the solution title.
setMaxContextIdLength(int) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setMaxDisplayedTitleLength(int) - Method in class atg.svc.repository.service.FavoritesService
Sets the maximum length to display the title.
setMaxDisplayedTitleLength(int) - Method in class atg.svc.repository.service.RecommendedReadingService
Sets the maximum length to display the title.
setMaxDisplayedTitleLength(int) - Method in class atg.svc.repository.service.SolutionService
Sets the maximum length to display the solution title.
setMaxHotSolutionsPropertyName(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
setMaximumFractionDigits(int) - Method in class atg.svc.ui.util.PropertyFormatter
Gets the maximum number of digits to display to the right of the decimal point.
setMaxPasswordLength(int) - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
setMaxRecentSessions(int) - Method in class atg.svc.repository.service.ProfileService
 
setMaxSearchResults(String) - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Sets the mMaxSearchResults
setMaxSearchResultsPerPage(String) - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Sets the mMaxSearchResultsPerPage
setMaxTopQuestionsPropertyName(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
setMessageTools(MessageTools) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
setMessageTools(MessageTools) - Method in class atg.svc.agent.environment.EnvironmentTools
 
setMinimumFractionDigits(int) - Method in class atg.svc.ui.util.PropertyFormatter
Gets the minimum number of digits to display to the right of the decimal point.
setMinPasswordLength(int) - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
setMissingPropertyName(String) - Method in exception atg.svc.repository.service.exception.MissingRequiredPropertyException
 
setMode(String) - Method in class atg.svc.ui.treetable.SelectState
 
setModifiedBy(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setModifiedByOp(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setModuleDependencyManager(ModuleDependencyManager) - Method in class atg.svc.repository.service.UIService
 
setMultiValued(boolean) - Method in interface atg.svc.repository.beans.UserOption
Setter for property multiValued .
setName(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Setter for property name .
setName(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValue
Setter for property name .
setName(String) - Method in interface atg.svc.repository.beans.UserOption
Setter for property name .
setName(String) - Method in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
 
setName(String) - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Sets new value of attribute's name.
setName(String) - Method in class atg.svc.ui.treetable.NavigateInfo
 
setNameExpression(String) - Method in class atg.svc.ui.treetable.ExpressionLanguageDefinition
 
setNavigateState(NavigateState) - Method in class atg.svc.ui.treetable.StateContainer
 
setNewAccountTemplateEmailInfo(TemplateEmailInfoImpl) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets the property NewAccountTemplateEmailInfo
setNewObject(Object) - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
setNewObjectId(String) - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
setNextStepsMenuId(String) - Method in class atg.svc.clicktoconnect.LandingPage
 
setNoFilteringValue(Object) - Method in class atg.svc.ui.treetable.FilterBase
 
setNonDiscardableActivityTypes(String[]) - Method in class atg.svc.agent.ticketing.ServiceTicketDispositionMonitor
The types of activities whose presence on a ticket will result in the ticket not being discarded
setNumber(float) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Setter for property number .
setObject(Object) - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
setObject(Object) - Method in class atg.svc.ui.treetable.Parameters
 
setObjectName(String) - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
setOldObject(Object) - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
setOldObjectId(String) - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
setOperation(String) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setOperation(String) - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Sets new value of attribute's operation.
setOperation(String) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setOperation(String) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setOperation(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setOperation(String) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setOperation(String) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setOperation(String) - Method in interface atg.svc.ui.formhandlers.TreeTableEventFormHandler
 
setOperation(String) - Method in interface atg.svc.ui.formhandlers.TreeTableFormHandler
 
setOperation(String) - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
setOperation(String) - Method in class atg.svc.ui.treetable.FilterDefinition
 
setOperation(String) - Method in class atg.svc.ui.treetable.View
 
setOptions(Map) - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
setOptionUtils(OptionUtils) - Method in class atg.svc.repository.service.ServiceFactory
Sets the OptionUtils component.
setOptionUtils(OptionUtils) - Method in class atg.svc.repository.service.SiteService
Set the common options utilities component.
setOptionUtils(OptionUtils) - Method in class atg.svc.repository.service.UserOptionsService
Set the common options utilities component.
setOrderDisplayListLength(int) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setOrganizationValueService(OrganizationValueService) - Method in class atg.svc.repository.service.ServiceFactory
 
setOrganizationViewName(String) - Method in class atg.svc.repository.service.ProfileService
 
setOrgIds(String) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Setter for property OrgIds
setOuterStylesheet(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setOwningGroup(String, Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Sets the Owning Group on the solution given the id of the Organization.
setOwningGroup(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setOwningGroupOp(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setPageBaseOffset(String) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setPageIndexElementName(String) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setPageNumber(String) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
setPageOffset(int) - Method in class atg.svc.ui.treetable.PageState
 
setPageSize(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setPageSize(int) - Method in class atg.svc.ui.treetable.PageState
 
setPageState(PageState) - Method in class atg.svc.ui.treetable.StateContainer
 
setPanelIds(String[]) - Method in class atg.svc.clicktoconnect.LandingPage
 
setPanelStackIds(String[]) - Method in class atg.svc.clicktoconnect.LandingPage
Returns the panel stacks that are displayed on the landing page.
setParameterMap(Map) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
setParameterNames(String[]) - Method in class atg.svc.fragment.TransactionalFragment
Sets the list of parameter names that are associated with the fragment.
setParameters(Set) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
Setter for property parameters .
setParameters(String) - Method in class atg.svc.ui.formhandlers.FrameworkBaseFormHandler
 
setParameters(String) - Method in interface atg.svc.ui.formhandlers.TreeTableEventFormHandler
 
setParameters(String) - Method in interface atg.svc.ui.formhandlers.TreeTableFormHandler
 
setParameters(Parameters) - Method in class atg.svc.ui.treetable.View
 
setParentGroupId(String) - Method in class atg.svc.ui.formhandlers.GroupUserChooserListFormHandler
Sets parent group id for users in list
setPassword(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceManager
Sets property Password
setPath(List) - Method in class atg.svc.ui.treetable.NavigateInfo
 
setPersistNewAccountEmails(boolean) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets property PersistNewAccountEmails, indicating if new account notification emails are persisted before they are sent.
setPersistResetPasswordEmails(boolean) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets property PersistResetPasswordEmails, indicating if Reset Password notification emails are persisted before they are sent.
setPhoneNumberProperty(String) - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Sets the mPhoneNumberProperty
setPollInterval(int) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setPollInterval(int) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setPostalCodeProperty(String) - Method in class atg.svc.agent.ui.formhandlers.CustomerSearchTreeQueryFormHandler
Sets the mPostalCodeProperty
setPreferCookieBinding(boolean) - Method in class atg.svc.repository.service.StateHolderService
 
setPreferRepositoryBacking(boolean) - Method in class atg.svc.repository.service.StateHolderService
 
setPreferSessionBacking(boolean) - Method in class atg.svc.repository.service.StateHolderService
 
setPreferWindowBinding(boolean) - Method in class atg.svc.repository.service.StateHolderService
 
setProcessActiveTicketDisposition(boolean) - Method in class atg.svc.agent.environment.EnvironmentChangeState
 
setProcessDataTypePropertyName(String) - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
Set property processDataTypePropertyName
setProcessDataTypePropertyName(String) - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
Set property processDataTypePropertyName
setProfile(Profile) - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
 
setProfile(Profile) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets the property Profile.
setProfile(Profile) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setProfile(Profile) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setProfile(Profile) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setProfile(Profile) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setProfile(Profile) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setProfile(Profile) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setProfile(Profile) - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
setProfileComponentName(String) - Method in class atg.svc.repository.service.SecurityUIService
 
setProfileComponentName(String) - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
setProfileComponentPath(String) - Method in class atg.svc.clicktoconnect.C2CTools
 
setProfileRepository(Repository) - Method in class atg.svc.PublishingConfiguration
Sets the profileRepository
setProfileRepository(Repository) - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Repository of organizations to take data from.
setProfileRepository(Repository) - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
Alias to #setRepository()
setProfileService(ProfileService) - Method in class atg.svc.agent.ticketing.TicketingTools
 
setProfileService(ProfileService) - Method in class atg.svc.repository.service.FavoritesService
 
setProfileService(ProfileService) - Method in class atg.svc.repository.service.OrganizationValueService
 
setProfileService(ProfileService) - Method in class atg.svc.repository.service.RecentTicketsService
 
setProfileService(ProfileService) - Method in class atg.svc.repository.service.RecommendedReadingService
 
setProfileService(ProfileService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the ProfileService business component.
setProfileService(ProfileService) - Method in class atg.svc.repository.service.SessionService
 
setProfileService(ProfileService) - Method in class atg.svc.repository.service.UserOptionsService
Sets the ProfileService service.
setProfileService(ProfileService) - Method in class atg.svc.ui.formhandlers.FavoriteQueryFormHandler
Setter for property ProfileService
setProfileService(ProfileService) - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
Setter for property ProfileService
setProfileService(ProfileService) - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
Setter for property ProfileService
setProfileService(ProfileService) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Setter for property ProfileService
setProfileService(ProfileService) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
Setter for property ProfileService
setProfileService(ProfileService) - Method in class atg.svc.ui.util.PropertyFormatter
Sets the ProfileService business component.
setProfileServices(ProfileServices) - Method in class atg.svc.clicktoconnect.AuthenticationServlet
Set ProfileServices
setProfileSortProperty(String) - Method in class atg.svc.repository.service.SegmentService
Gets the name of the property to use when sorting profile values.
setProfileTools(ProfileTools) - Method in class atg.svc.agent.environment.EnvironmentTools
Sets the ProfileTools component
setProfileTools(ProfileTools) - Method in class atg.svc.clicktoconnect.AuthenticationServlet
set ProfileTools
setProfileTools(ProfileTools) - Method in class atg.svc.repository.service.ProfileService
Sets the ProfileTools component.
setProfileTools(ProfileTools) - Method in class atg.svc.repository.service.SegmentService
Sets the ProfileTools component.
setProfileTools(ProfileTools) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setProfileTools(ProfileTools) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setProfileTools(ProfileTools) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setProfileTools(ProfileTools) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setProfileTools(ProfileTools) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setProfileTools(ProfileTools) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setProgressNodeId(String) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setPropertyUpdates(Collection) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setPublicNote(boolean) - Method in class atg.svc.agent.environment.TicketDispositionOptions
 
setPublishedGroups(String) - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
setPublishingServiceComponentName(String) - Method in class atg.svc.workflow.process.action.ClaimSolutionTask
 
setPublishingServiceComponentName(String) - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
 
setPublishingServiceComponentName(String) - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
 
setQOAAService(QOAAService) - Method in class atg.svc.repository.service.SolutionScoringService
 
setQOAAService(QOAAService) - Method in class atg.svc.repository.service.SolutionService
 
setQueryCompositeId(String) - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
setQueryConstraints(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setQueryDesc(String) - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
setQueryId(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Sets the queryId.
setQueryId(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setQueryId(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setQueryName(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setQueryName(String) - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
setQueryService(QueryService) - Method in class atg.svc.repository.service.FavoriteQueryService
 
setQueryService(QueryService) - Method in class atg.svc.repository.service.ProfileService
 
setQueryService(QueryService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the QueryService business component.
setQueryString(String) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
setQueryType(String) - Method in class atg.svc.ui.formhandlers.ToolbarFormHandler
 
setQueueInSeparateThread(boolean) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Whether to queue incrementing the view/use/hotuse count in a separate thread.
setQueueInSeparateThread(boolean) - Method in class atg.svc.repository.service.SessionService
Whether to queue incrementing the view/use/hotuse count in a separate thread.
setRatingName(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setRatingService(RatingService) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setRawValue(String) - Method in interface atg.svc.repository.beans.UserOption
Setter for property rawValue .
setReasonCode(String) - Method in class atg.svc.agent.environment.TicketDispositionOptions
 
setRecentTicketId(String) - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
Setter for property RecentTicketId
setRecentTicketsService(RecentTicketsService) - Method in class atg.svc.repository.service.ProfileService
 
setRecentTicketsService(RecentTicketsService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the RecentTicketsService business component.
setRecommendedAnswerService(RecommendedAnswerService) - Method in class atg.svc.repository.service.ServiceFactory
 
setRecommendedAnswerService(RecommendedAnswerService) - Method in class atg.svc.repository.service.SolutionScoringService
 
setRecommendedAnswerService(RecommendedAnswerService) - Method in class atg.svc.repository.service.SolutionService
 
setRecommendedAnswerService(RecommendedAnswerService) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setRecommendedReadingId(String) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Setter for property RecommendedReadingId
setRecommendedReadingService(RecommendedReadingService) - Method in class atg.svc.repository.service.ProfileService
 
setRecommendedReadingService(RecommendedReadingService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the RecommendedReadingService business component.
setRecommendedReadingService(RecommendedReadingService) - Method in class atg.svc.repository.service.SolutionService
 
setReferrer(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setRegistryManager(RegistryManager) - Method in class atg.svc.repository.service.TransactionalFragmentService
Sets the asset registry manager for getting the transactional fragment nucleus components.
setRegistryName(String) - Method in class atg.svc.repository.service.TransactionalFragmentService
Sets the name of the registry where the transactional fragments are stored.
setRegistryPath(String) - Method in class atg.svc.repository.service.TransactionalFragmentService
Sets the path in the config layer where the transactional fragment components are found.
setRemoveSolutionReferencesOnDelete(boolean) - Method in class atg.svc.repository.service.SolutionService
Returns true if the QOAA, SolutionRelevance, Favorites and Recommended Readings should be deleted when the assoc.
setRepository(Repository) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Repository containing views "SolutionStatus" and "FieldDefinition" or specified specific view.
setRepositoryService(RepositoryService) - Method in class atg.svc.repository.service.BaseService
Sets the repository services.
setRepositoryUserDirectory(RepositoryUserDirectory) - Method in class atg.svc.PublishingConfiguration
 
setRepositoryUserDirectoryProperties(RepositoryUserDirectoryProperties) - Method in class atg.svc.PublishingConfiguration
 
setRepositoryView(String) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
setRequestedFTCallID(String) - Method in class atg.svc.clicktoconnect.C2CRequestData
 
setRequestedHash(String) - Method in class atg.svc.clicktoconnect.C2CRequestData
 
setRequestedUsername(String) - Method in class atg.svc.clicktoconnect.C2CRequestData
 
setRequestedUserTelephoneNumber(String) - Method in class atg.svc.clicktoconnect.C2CRequestData
 
setResearchSessionActivityHeading(String) - Method in class atg.svc.repository.service.SessionService
 
setResetPasswordTemplateEmailInfo(TemplateEmailInfoImpl) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets the property ResetPasswordTemplateEmailInfo
setResourceBundle(String) - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
setResourceBundle(String) - Method in class atg.svc.fragment.TransactionalFragment
Sets the name of the resource bundle to use for the displayName, description and parameter labels.
setResourceBundleName(String) - Method in class atg.svc.ui.formhandlers.CategoryActivityFilter
The resource bundle that contains the resource key of the display name for this filter
setResourceBundleName(String) - Method in class atg.svc.ui.formhandlers.DefaultActivityFilter
The resource bundle that contains the resource key of the display name for this filter
setResourceKey(String) - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
setRestoreOptions(String) - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
setResult(Document) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setResultAsString(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setResultsPerPage(int) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setResultsPerPage(int) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setResultsPerPage(int) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setRollbackTransactionOnFormError(boolean) - Method in class atg.svc.ui.formhandlers.ServiceFormHandler
Set the isRollbackTransactionOnFormError property.
setRowsPerPage(String) - Method in class atg.svc.agent.ui.tables.TableConfiguration
Sets the number of rows of search results to display
setScriptsLocation(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setSearchAllTopics(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSearchCluster(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setSearchContextAsString(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setSearchDefaultSortDirection(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSearchDefaultSortField(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSearchExampleCount(int) - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
setSearchFormId(String) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setSearchInfoKey(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSearchLanguageService(SearchLanguageService) - Method in class atg.svc.repository.service.SolutionScoringService
 
setSearchLanguageService(SearchLanguageService) - Method in class atg.svc.repository.service.TopicServiceImpl
 
setSearchResults(List) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setSearchResults(SvcSearchResults) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSearchResults(List) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setSearchService(SearchService) - Method in class atg.svc.repository.service.SolutionScoringService
 
setSearchService(SearchService) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSearchService(SearchService) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setSearchTextInputFields(String[]) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSearchTextValues(String[]) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSearchType(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSecretKeyForHashCompare(String) - Method in class atg.svc.clicktoconnect.C2CTools
 
setSecurityDomain(GenericSecurityDomain) - Method in class atg.svc.repository.service.UIService
 
setSecurityService(GenericService) - Method in class atg.svc.repository.service.UIService
 
setSegmentedOptionService(SegmentedOptionService) - Method in class atg.svc.repository.service.ServiceFactory
 
setSegmentedOptionService(SegmentedOptionService) - Method in class atg.svc.repository.service.UIService
 
setSegmentedOptionService(SegmentedOptionService) - Method in class atg.svc.repository.service.UserOptionsService
Sets the SegmentedOption service.
setSegments(String[]) - Method in interface atg.svc.repository.beans.UserFieldDefinition
Setter for property segments .
setSegmentService(SegmentService) - Method in class atg.svc.repository.service.OrganizationValueService
 
setSegmentService(SegmentService) - Method in class atg.svc.repository.service.SegmentedOptionService
Sets the SegmentService business component.
setSegmentService(SegmentService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the SegmentService business component.
setSegmentService(SegmentService) - Method in class atg.svc.repository.service.SolutionMetadataService
Sets the SegmentService business component.
setSegmentService(SegmentService) - Method in class atg.svc.repository.service.SolutionService
 
setSegmentService(SegmentService) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Set source of internal Groups.
setSelectable(boolean) - Method in class atg.svc.fragment.TransactionalFragment
Set true if this transactional fragment is available to be selected during authoring.
setSelectedContextRoot(String) - Method in class atg.svc.agent.customer.CustomerPanelConfig
Sets the property selectedContextRoot
setSelectLink(String) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setSelectState(SelectState) - Method in class atg.svc.ui.treetable.StateContainer
 
setSendNewAccountEmailInSeparateThread(boolean) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets boolean indicating whether the new account email is sent in a separate thread.
setSendNewAccountEmails(boolean) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets property SendNewAccountEmails, indicating if new account notification emails are sent.
setSendResetPasswordEmailInSeparateThread(boolean) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets boolean indicating whether Reset Password email is sent in a separate thread.
setSendResetPasswordEmails(boolean) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets property SendNewAccountEmails, indicating if ResetPassword emails are sent.
setSerializedData(byte[]) - Method in interface atg.svc.repository.beans.WindowAttribute
Setter for property serializedData .
setServiceActionConfiguration(ServiceWorkflowActionConfiguration) - Method in class atg.svc.workflow.process.action.ServiceWorkflowAction
Sets the configuration for this action
setServiceActionConfiguration(SolutionNextStepActionConfiguration) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
Sets the configuration for this action
setServiceCustomerProfile(Profile) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setServiceFrameworkBeanHomesName(String) - Method in class atg.svc.repository.service.FrameworkBaseService
Sets the name of the bean homes for the ServiceFrameworkRepository.
setServiceFrameworkRepositoryHomesName(String) - Method in class atg.svc.repository.service.FrameworkBaseService
Sets the name of the repository homes for the ServiceFrameworkRepository.
setServiceRepository(Repository) - Method in class atg.svc.repository.service.OrganizationValueService
 
setServiceSharedBeanHomesName(String) - Method in class atg.svc.repository.service.SharedService
Sets the name of the bean homes for the ServiceSharedRepository.
setServiceSharedRepositoryHomesName(String) - Method in class atg.svc.repository.service.SharedService
Sets the name of the repository homes for the ServiceSharedRepository.
setServletContext(String) - Method in class atg.svc.fragment.TransactionalFragment
Optional context root for when the fragment lives in a different webapp context.
setSessionAttribute(String, Object) - Method in class atg.svc.repository.service.StateHolderService
set a cookie attribute
setSessionAttribute(HttpSession, String, Object) - Method in class atg.svc.repository.service.StateHolderService
set a cookie attribute
setSessionAttributeMap(String, Map<String, Object>) - Method in class atg.svc.repository.service.StateHolderService
Sets state holder session-backed attributes
setSessionID(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setSessionId(String) - Method in interface atg.svc.repository.beans.WindowAttribute
Setter for property sessionId .
setSessionService(SessionService) - Method in class atg.svc.repository.service.FavoriteQueryService
 
setSessionService(SessionService) - Method in class atg.svc.repository.service.ProfileService
 
setSessionService(SessionService) - Method in class atg.svc.repository.service.QueryService
 
setSessionService(SessionService) - Method in class atg.svc.repository.service.RecommendedAnswerService
 
setSessionService(SessionService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the SessionService business component.
setSessionService(SessionService) - Method in class atg.svc.repository.service.ViewedAnswerService
 
setSessionService(SessionService) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setShowAnswers(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setShowPasswordRule(boolean) - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
setSiteConfiguration(SiteConfiguration) - Method in class atg.svc.repository.service.SiteService
Sets the siteConfiguration.
setSiteConfiguration(SiteConfiguration) - Method in class atg.svc.repository.service.SolutionService
 
setSiteId(String) - Method in class atg.svc.repository.service.UserOptionsService
Sets the id of the site this component is configured for.
setSiteId(String) - Method in class atg.svc.SiteConfiguration
Sets the id of the Site for the application.
setSiteName(String) - Method in class atg.svc.SiteConfiguration
Sets the siteName.
setSiteService(SiteService) - Method in class atg.svc.repository.service.SegmentService
Gets the SiteService business component.
setSiteService(SiteService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the SiteService business component.
setSiteService(SiteService) - Method in class atg.svc.repository.service.SolutionScoringService
 
setSiteService(SiteService) - Method in class atg.svc.repository.service.UserOptionsService
Sets the site service.
setSiteService(SiteService) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
setSolutionClass(String, Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Sets the solution class on the solution given the id of the solution class.
setSolutionClass(String) - Method in class atg.svc.ui.formhandlers.SearchFormHandler
 
setSolutionClasses(String[]) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSolutionClassFieldDefinition(SolutionClassFieldDefinition) - Method in interface atg.svc.repository.beans.SolutionField
Setter for property solutionClassFieldDefinition .
setSolutionClassId(String) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property solutionClassId .
setSolutionClassId(String) - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
setSolutionEditorStylesheet(String) - Method in class atg.svc.self.ui.SelfServiceUIConfiguration
 
setSolutionFieldValue(Solution, String, String[]) - Method in class atg.svc.repository.service.SolutionService
Given a set of SolutionFieldValue ids, copy the values from those SolutionFieldValue objects and set them as the new value on the given field.
setSolutionId(String) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property solutionId .
setSolutionId(String) - Method in interface atg.svc.repository.beans.ViewedAnswer
Setter for property solutionId .
setSolutionId(String) - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
setSolutionId(String) - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
Setter for property SolutionId
setSolutionId(String) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Setter for property SolutionId
setSolutionId(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setSolutionLanguage(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSolutionLanguageOp(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSolutionListsTopicSetName(String) - Method in class atg.svc.repository.service.TopicServiceImpl
 
setSolutionMetadataService(SolutionMetadataService) - Method in class atg.svc.repository.service.SegmentService
Sets the FieldDefinition/SolutionClass business component.
setSolutionMetadataService(SolutionMetadataService) - Method in class atg.svc.repository.service.ServiceFactory
 
setSolutionMetadataService(SolutionMetadataService) - Method in class atg.svc.repository.service.SolutionService
 
setSolutionMetadataService(SolutionMetadataService) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSolutionMetadataService(SolutionMetadataService) - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
setSolutionMetadataService(SolutionMetadataService) - Method in class atg.svc.ui.util.PropertyFormatter
Sets the SolutionMetadataService business component.
setSolutionRedirectService(SolutionRedirectService) - Method in class atg.svc.repository.service.SolutionService
 
setSolutionRelevanceHotUseCountPropertyName(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
setSolutionRelevanceUseCountPropertyName(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
setSolutionRelevanceViewCountPropertyName(String) - Method in class atg.svc.repository.service.SolutionScoringService
 
setSolutionRepositoryItemType(String) - Method in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated.  
setSolutionRepositoryItemType(String) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated.  
setSolutionRepositoryItemType(String) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated.  
setSolutionRepositoryItemType(String) - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
 
setSolutionRepositoryItemType(String) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
setSolutionRepositoryItemType(String) - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
 
setSolutionRepositoryName(String) - Method in class atg.svc.workflow.process.action.ChangeSolutionStatus
Deprecated.  
setSolutionRepositoryName(String) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsDeployed
Deprecated.  
setSolutionRepositoryName(String) - Method in class atg.svc.workflow.process.action.MarkSolutionStatusAsUndeployed
Deprecated.  
setSolutionRepositoryName(String) - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
 
setSolutionRepositoryName(String) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
setSolutionRepositoryName(String) - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
 
setSolutionScoringService(SolutionScoringService) - Method in class atg.svc.repository.service.HotSolutionsUpdateService
 
setSolutionScoringService(SolutionScoringService) - Method in class atg.svc.repository.service.RecommendedAnswerService
 
setSolutionScoringService(SolutionScoringService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the SolutionScoringService business component.
setSolutionScoringService(SolutionScoringService) - Method in class atg.svc.repository.service.SessionService
 
setSolutionScoringService(SolutionScoringService) - Method in class atg.svc.repository.service.SolutionService
 
setSolutionSecurityUtils(SolutionSecurityUtils) - Method in class atg.svc.repository.service.OrganizationValueService
 
setSolutionSecurityUtils(SolutionSecurityUtils) - Method in class atg.svc.repository.service.QOAAService
 
setSolutionSecurityUtils(SolutionSecurityUtils) - Method in class atg.svc.repository.service.SolutionMetadataService
Sets the SolutionSecurityUtils business component.
setSolutionSecurityUtils(SolutionSecurityUtils) - Method in class atg.svc.repository.service.SolutionScoringService
 
setSolutionSecurityUtils(SolutionSecurityUtils) - Method in class atg.svc.repository.service.SolutionService
 
setSolutionService(SolutionService) - Method in class atg.svc.repository.service.QOAAService
 
setSolutionService(SolutionService) - Method in class atg.svc.repository.service.RecommendedAnswerService
 
setSolutionService(SolutionService) - Method in class atg.svc.repository.service.RecommendedReadingService
 
setSolutionService(SolutionService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the SolutionService business component.
setSolutionService(SolutionService) - Method in class atg.svc.repository.service.SolutionScoringService
 
setSolutionService(SolutionService) - Method in class atg.svc.repository.service.SolutionStatusService
 
setSolutionService(SolutionService) - Method in class atg.svc.repository.service.TransactionalFragmentService
Gets the SolutionService business component.
setSolutionService(SolutionService) - Method in class atg.svc.repository.service.ViewedAnswerService
 
setSolutionService(SolutionService) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
 
setSolutionService(SolutionService) - Method in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
setSolutionService(SolutionService) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setSolutionService(SolutionService) - Method in class atg.svc.ui.util.PropertyFormatter
Sets the SolutionService business component.
setSolutionStatus(SolutionStatus) - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
Setter for property solutionStatus .
setSolutionTaskInfoRepository(Repository) - Method in class atg.svc.PublishingConfiguration
 
setSolutionValidationUtils(SolutionValidationUtils) - Method in class atg.svc.repository.service.SolutionService
 
setSolutionVersion(String) - Method in interface atg.svc.repository.beans.ViewedAnswer
Setter for property solutionVersion .
setSolutionVersion(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setSolutionVersion(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setSortCriteria(Map) - Method in class atg.svc.ui.treetable.SortState
 
setSortDirection(String) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setSortDirection(String) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setSortDirection(String) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setSortDirection(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSortDirection(String) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setSortDirection(String) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setSortDirection(String) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setSortDirection(String) - Method in interface atg.svc.ui.treetable.Sortable
 
setSortDirection(String) - Method in class atg.svc.ui.treetable.SortBase
 
setSortField(String) - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
setSortField(String) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setSortField(String) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setSortField(String) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setSortField(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setSortField(String) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setSortField(String) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setSortField(String) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setSortField(String) - Method in interface atg.svc.ui.treetable.Sortable
 
setSortState(SortState) - Method in class atg.svc.ui.treetable.StateContainer
 
setStartTime(Date) - Method in class atg.svc.agent.environment.CallState
Sets start time of the call
setState(String) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setState(String) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Remember treetable state, remember keys of already selected items in the List.
setState(String) - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Remember treetable state, remember keys of already expanded items in the List.
setState(String) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setState(String) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setState(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setState(String) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setState(String) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setState(String) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setState(String) - Method in interface atg.svc.ui.formhandlers.TreeTableFormHandler
 
setState(String) - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
setState(StateContainer) - Method in class atg.svc.ui.treetable.View
 
setStateContainer(StateContainer) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setStateDataMap(Map) - Method in class atg.svc.agent.environment.CallState
 
setStateDataUrl(String) - Method in class atg.svc.agent.customer.CustomerPanelConfig
Sets the property stateDataUrl
setStateHolderService(StateHolderService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the state holder business component.
setStateHolderService(StateHolderService) - Method in class atg.svc.repository.service.SessionService
 
setStateKey(String) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setStateKey(String) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setStateSavingMethod(String) - Method in class atg.svc.ui.treetable.StateContainer
 
setStatus(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setStatus(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setStatuses(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setStatusesOp(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setStatusOp(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setString(String) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Setter for property string .
setString(String) - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
setString(String) - Method in class atg.svc.ui.treetable.Parameters
 
setStyleRoot(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setStyles(String) - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
setSubSections(String[]) - Method in class atg.svc.agent.customer.CustomerPanelConfig
Sets property subSections
setSubStatus(String) - Method in class atg.svc.agent.environment.TicketDispositionOptions
 
setSubtype(KnowledgeQuerySubtypeEnum) - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Sets new value of attribute's subtype.
setSuccessURL(String) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Sets property SuccessURL
setSuccessUrl(String) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setSuggestedLoginEnabled(boolean) - Method in class atg.svc.ui.CommonUIConfiguration
 
setSuggestedLoginParam(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setSupportedOfferMgmtMediaMimeTypes(String[]) - Method in class atg.svc.ui.CommonUIConfiguration
Sets the supportedOfferMgmtMediaMimeTypes.
setTabbedPanel(boolean) - Method in class atg.svc.clicktoconnect.LandingPage
 
setTabId(String) - Method in class atg.svc.clicktoconnect.LandingPage
 
setTablePage(PageFragment) - Method in class atg.svc.agent.ui.tables.TableConfiguration
Sets the tablePage
setTablePath(String) - Method in class atg.svc.agent.ui.tables.TableConfiguration
Sets the tablePath
setTagAttributeNameToPropertyNameMap(Map<String, String>) - Method in class atg.svc.clicktoconnect.C2CWebServiceParser
Sets the tag attribute to property name map.
setTagNameToPropertyNameMap(Map<String, String>) - Method in class atg.svc.clicktoconnect.C2CWebServiceParser
Sets the Tag name to property name map
setTargetId(String) - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
setTaskElementId(String) - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
Setter for property taskElementId .
setTelephoneNumber(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setTemplateEmailSender(TemplateEmailSender) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets the property TemplateEmailSender
setTerminatedBy(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setTestRevert(boolean) - Method in class atg.svc.agent.environment.EnvironmentTools
 
setTheme(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setTicketDispositionOptions(TicketDispositionOptions) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
setTicketDispositionOptions(TicketDispositionOptions) - Method in class atg.svc.agent.environment.EnvironmentChangeState
 
setTicketHolder(String) - Method in class atg.svc.ui.formhandlers.ActivityDetailFormHandler
id of the TicketHolder.
setTicketHolder(TicketHolder) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setTicketHolder(TicketHolder) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setTicketHolder(TicketHolder) - Method in class atg.svc.ui.formhandlers.TicketingFormHandler
 
setTicketHolder(TicketHolder) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setTicketHolderNucleusPath(String) - Method in class atg.svc.repository.service.QueryService
 
setTicketHolderNucleusPath(String) - Method in class atg.svc.repository.service.RecommendedAnswerService
 
setTicketHolderNucleusPath(String) - Method in class atg.svc.repository.service.SessionService
 
setTicketHolderNucleusPath(String) - Method in class atg.svc.repository.service.ViewedAnswerService
 
setTicketId(String) - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
 
setTicketId(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setTicketId(String) - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
Setter for property TicketId
setTicketId(String) - Method in class atg.svc.ui.formhandlers.TicketingFormHandler
 
setTicketingManager(TicketingManager) - Method in class atg.svc.agent.environment.EnvironmentTools
sets the configured TicketManager
setTicketingManager(TicketingManager) - Method in class atg.svc.agent.ticketing.ServiceTicketDispositionMonitor
The TicketingManager component
setTicketingManager(TicketingManager) - Method in class atg.svc.agent.ticketing.TicketingTools
 
setTicketingManager(TicketingManager) - Method in class atg.svc.repository.service.SessionService
 
setTicketingManager(TicketingManager) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setTicketingManager(TicketingManager) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
Sets the ticketingManager.
setTicketingManager(TicketingManager) - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
 
setTicketingManager(TicketingManager) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setTicketingTools(TicketingTools) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
 
setTicketingTools(TicketingTools) - Method in class atg.svc.agent.environment.EnvironmentTools
 
setTicketNote(String) - Method in class atg.svc.agent.environment.TicketDispositionOptions
 
setTimeInitiated(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setTipsStylesheet(String) - Method in class atg.svc.ui.CommonUIConfiguration
 
setTitle(String, Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Sets the title for the given Solution.
setTitle(String) - Method in interface atg.svc.repository.beans.ViewedAnswer
Setter for property title .
setTitle(String) - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
Setter for property Title
setTitle(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setTitle(String) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Setter for property Title
setTitle(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setTitleHasValue(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setTitleMatchCase(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setTitleOp(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setTopic(Topic) - Method in exception atg.svc.repository.service.exception.InvalidPathTopicException
 
setTopicId(String) - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
setTopicLabel(TopicLabel) - Method in exception atg.svc.repository.service.exception.InvalidPathTopicException
 
setTopics(Set, Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Sets the topis for the given Solution.
setTopics(String[]) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setTopicService(TopicService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the TopicService business component.
setTopicService(TopicService) - Method in class atg.svc.repository.service.SolutionService
 
setTopicService(TopicService) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setTopicSetName(String) - Method in exception atg.svc.repository.service.exception.DuplicateTopicSetException
 
setTopicsOp(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setTopSolutionsCustomConstraints(DocumentSetConstraint[]) - Method in class atg.svc.repository.service.SolutionScoringService
 
setTotalItemCount(int) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setTotalItemCount(int) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setTotalResultCount(int) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setTotalSize(int) - Method in class atg.svc.ui.treetable.PageState
 
setTotalSize(int) - Method in class atg.svc.ui.treetable.StateContainer
 
setTransactionalFragmentService(TransactionalFragmentService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the configured TransactionalFragmentService component.
setTransactionalFragmentService(TransactionalFragmentService) - Method in class atg.svc.repository.service.SolutionService
 
setTransactionManager(TransactionManager) - Method in class atg.svc.agent.environment.EnvironmentChangeFormHandler
Sets the Transaction Manager
setTransactionManager(TransactionManager) - Method in class atg.svc.PublishingConfiguration
 
setTransactionManager(TransactionManager) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
 
setTransactionManager(TransactionManager) - Method in class atg.svc.repository.service.HotSolutionsUpdateService
 
setTransactionManager(TransactionManager) - Method in class atg.svc.repository.service.SessionService
 
setTransactionManager(TransactionManager) - Method in class atg.svc.transaction.TransactionService
Sets the TransactionManager that will be used to run the transaction.
setTransactionService(TransactionService) - Method in class atg.svc.repository.service.RepositoryService
Sets the transaction service used by this service.
setTreeId(String) - Method in class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
setTreeTableId(String) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setTreeTableId(String) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setTreeTableId(String) - Method in class atg.svc.ui.formhandlers.SearchAgentTicketsFormHandler
 
setTreeTableId(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setTreeTableId(String) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setTreeTableId(String) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setTreeTableId(String) - Method in interface atg.svc.ui.formhandlers.TreeTableFormHandler
 
setTreeTableId(String) - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
setTreeTableId(String) - Method in class atg.svc.ui.treetable.View
 
setTreeTableIds(String[]) - Method in class atg.svc.clicktoconnect.LandingPage
 
setTruncatedTitleSuffix(String) - Method in class atg.svc.repository.service.SolutionService
Sets the string that will be appended to any titles that have been truncated.
setType(String) - Method in interface atg.svc.repository.beans.SolutionFieldValue
Setter for property type .
setType(TransactionalFragmentParameterType) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Setter for property type .
setType(String) - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
Setter for property Type
setType(KnowledgeQueryTypeEnum) - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Sets new value of attribute's type.
setType(String) - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
Setter for property Type
setType(String) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Setter for property Type
setUiService(UIService) - Method in class atg.svc.repository.service.SegmentedOptionService
Sets the UIService business component.
setUiService(UIService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the UIService business component.
setUpdateCustomerProfileReason(String) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setURIMatches(String[]) - Method in class atg.svc.clicktoconnect.URIMatchLandingPageHandler
 
setUrl(String) - Method in class atg.svc.fragment.TransactionalFragment
Sets the URL of the JSP, HTML, etc.
setUrl(String) - Method in interface atg.svc.repository.beans.ViewedAnswer
Setter for property url .
setURL(String) - Method in class atg.svc.ui.formhandlers.FavoritesFormHandler
Setter for property URL
setUrl(String) - Method in class atg.svc.ui.formhandlers.RatingFormHandler
 
setURL(String) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Setter for property URL
setURL(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setUseAudienceConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseAuthorConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseBestBetOnly(boolean) - Method in class atg.svc.repository.service.SolutionScoringService
 
setUseBestBetsConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseCount(int) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property useCount .
setUseCountDelta(int) - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
setUseCountRelation(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseCountValue(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseCountValue2(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseCreationDateConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseDisabledSolutionClassesConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseExternalAudienceConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseFormatConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseInternalAudienceConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseKeywordConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseLastModifiedDateConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseModifiedByConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseOwningGroupConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseQueryConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUserDirectory(UserDirectory) - Method in class atg.svc.PublishingConfiguration
 
setUserDirectory(UserDirectory) - Method in class atg.svc.repository.service.OrganizationValueService
 
setUserDirectory(UserDirectory) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Sets the userDirectory property
setUserDirectoryUserAuthority(UserDirectoryUserAuthority) - Method in class atg.svc.PublishingConfiguration
Sets the userDirectoryUserAuthority
setUseResultLanguageConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUserId(String) - Method in interface atg.svc.repository.beans.UserOption
Setter for property userId .
setUserId(String) - Method in class atg.svc.ui.formhandlers.RecentTicketsFormHandler
Setter for property UserId
setUserId(String) - Method in class atg.svc.ui.formhandlers.RecommendedReadingFormHandler
Setter for property UserId
setUserMessagesResourceBundle(String) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setUsername(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceManager
Sets property Username
setUserNameDisplayPattern(String) - Method in class atg.svc.ui.util.PropertyFormatter
Sets the format to use to display a user name.
setUserNameDisplayProperties(String) - Method in class atg.svc.ui.util.PropertyFormatter
Sets a comma separated list of profile properties to use when displaying a username using the userNameDisplayFormat string.
setUserOptionsService(UserOptionsService) - Method in class atg.svc.repository.service.FavoriteQueryService
 
setUserOptionsService(UserOptionsService) - Method in class atg.svc.repository.service.FavoritesService
 
setUserOptionsService(UserOptionsService) - Method in class atg.svc.repository.service.ProfileService
 
setUserOptionsService(UserOptionsService) - Method in class atg.svc.repository.service.RecentTicketsService
 
setUserOptionsService(UserOptionsService) - Method in class atg.svc.repository.service.RecommendedReadingService
 
setUserOptionsService(UserOptionsService) - Method in class atg.svc.repository.service.ServiceFactory
Sets the UserOptionsService business component.
setUserOptionsService(UserOptionsService) - Method in class atg.svc.repository.service.SessionService
 
setUserOptionsService(UserOptionsService) - Method in class atg.svc.repository.service.SolutionScoringService
 
setUserOptionsService(UserOptionsService) - Method in class atg.svc.repository.service.SolutionService
 
setUserOptionsService(UserOptionsService) - Method in class atg.svc.repository.service.UIService
 
setUserOptionsService(UserOptionsService) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUserOptionsService(UserOptionsService) - Method in class atg.svc.ui.formhandlers.UserOptionsFormHandler
Sets the UserOptionsService.
setUserTelephoneNumber(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setUserType(String) - Method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
Sets agent user type value for users in list
setUseSearchLanguageConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseSegments(boolean) - Method in class atg.svc.repository.service.UIService
 
setUseServiceSegmentsOnlyExternalOption(String) - Method in class atg.svc.repository.service.SegmentService
Sets the name of option that decides if all or service-specific only segments are returned in certain APIs.
setUseServiceSegmentsOnlyInternalOption(String) - Method in class atg.svc.repository.service.SegmentService
Sets the name of option that decides if all or service-specific only segments are returned in certain APIs.
setUseSolutionClassesConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
setUseSolutionLanguageConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseStatusConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseTitleConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseTopicConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseTopicsConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseUseCountConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setUseViewCountConstraint(boolean) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setValidateOnSaveSolution(boolean) - Method in class atg.svc.repository.service.SolutionService
Set to true if validation of the solution should be performed on save.
setValue(Object, DefaultFieldValue) - Method in class atg.svc.repository.beans.methods.DefaultFieldValueMethods
Sets the primitive value of the DefaultFieldValue object.
setValue(String, Option) - Method in class atg.svc.repository.beans.methods.OptionMethods
Sets the override for the default value.
setValue(Object, SolutionField) - Method in class atg.svc.repository.beans.methods.SolutionFieldMethods
Sets the value of the SolutionField.
setValue(Object, SolutionFieldValue) - Method in class atg.svc.repository.beans.methods.SolutionFieldValueMethods
Sets the primitive value of the SolutionFieldValue object.
setValue(Object, WindowAttribute) - Method in class atg.svc.repository.beans.methods.WindowAttributeMethods
Sets the value of the window attribute as an object.
setValue(Object) - Method in interface atg.svc.repository.beans.SolutionField
Sets the value on the field.
setValue(Object) - Method in interface atg.svc.repository.beans.SolutionFieldValue
 
setValue(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValue
Setter for property value .
setValue(String) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValue
Setter for property value .
setValue(String) - Method in interface atg.svc.repository.beans.UserOption
Sets the value on the option.
setValue(Object) - Method in interface atg.svc.repository.beans.WindowAttribute
Set the value of the attribute as an Object.
setValue(Object) - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Sets new value of attribute's value.
setValue2(Object) - Method in class atg.svc.ui.formhandlers.KnowledgeQueryAttrDescription
Sets new value of attribute's value2.
setValues(List) - Method in interface atg.svc.repository.beans.SolutionField
Setter for property values .
setVar1(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setVar10(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setVar2(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setVar3(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setVar4(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setVar5(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setVar6(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setVar7(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setVar8(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setVar9(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceResponse
 
setVersionedKnowledgeHomesFactory(KnowledgeHomesFactory) - Method in class atg.svc.repository.service.SolutionService
Sets the versioned KnowledgeHomesFactory.
setVersionedSolutionService(SolutionService) - Method in class atg.svc.repository.service.RecommendedAnswerService
 
setVersionId(String) - Method in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
setVersionManager(VersionManager) - Method in class atg.svc.workflow.process.action.ServiceWorkflowActionConfiguration
Set property versionManager
setVersionManager(VersionManager) - Method in class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
Set property versionManager
setView(View) - Method in class atg.svc.ui.formhandlers.CustomerSearchFormHandler
 
setView(View) - Method in class atg.svc.ui.formhandlers.SearchAgentAllTicketsFormHandler
 
setView(View) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setView(View) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setView(View) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setView(View) - Method in interface atg.svc.ui.formhandlers.TreeTableFormHandler
 
setView(View) - Method in interface atg.svc.ui.formhandlers.TreeTableParameterFormHandler
 
setViewCount(int) - Method in interface atg.svc.repository.beans.SolutionRelevance
Setter for property viewCount .
setViewCountDelta(int) - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
setViewCountRelation(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setViewCountValue(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setViewCountValue2(String) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
setViewCustomerProfile(RepositoryItem) - Method in class atg.svc.agent.environment.EnvironmentTools
Sets the view profile datasource to the given profile repository item.
setViewDate(Timestamp) - Method in interface atg.svc.repository.beans.ViewedAnswer
Setter for property viewDate .
setViewedAnswer(ViewedAnswer) - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
 
setViewedAnswerService(ViewedAnswerService) - Method in class atg.svc.repository.service.ServiceFactory
 
setViewedAnswerService(ViewedAnswerService) - Method in class atg.svc.repository.service.SessionService
 
setViewedAnswerService(ViewedAnswerService) - Method in class atg.svc.repository.service.SolutionService
 
setViewItems(List) - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Use this method in JSP to set items to be shown
setViewItems(List) - Method in class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
setViewItems(List) - Method in class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
setViewItems(List) - Method in class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
setViewLink(String) - Method in class atg.svc.agent.ui.tables.GridConfiguration
 
setViewMode(boolean) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
Sets the property viewMode.
setViewTicket(RepositoryItem) - Method in class atg.svc.agent.environment.EnvironmentTools
Sets the view ticket to the given ticket
setViewTicketHolder(TicketHolder) - Method in class atg.svc.ui.formhandlers.CustomerProfileFormHandler
 
setViewTicketHolder(TicketHolder) - Method in class atg.svc.ui.formhandlers.TicketingFormHandler
 
setWarnIfNoWindowId(boolean) - Method in class atg.svc.repository.service.StateHolderService
 
setWarnIfObjectNotSerializable(boolean) - Method in class atg.svc.repository.service.StateHolderService
 
setWebServiceURL(String) - Method in class atg.svc.clicktoconnect.C2CWebServiceManager
Sets property WebServiceURL
setWidth(String) - Method in class atg.svc.agent.ui.tables.ColumnConfiguration
 
setWindowAttribute(String, Object) - Method in class atg.svc.repository.service.StateHolderService
set a window attribute
setWindowAttribute(HttpSession, String, Object) - Method in class atg.svc.repository.service.StateHolderService
set a window attribute
setWindowId(String) - Method in interface atg.svc.repository.beans.WindowAttribute
Setter for property windowId .
setWords(Set) - Method in interface atg.svc.repository.beans.SpellingDictionary
Setter for property words .
setWorkflowName(String) - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
Setter for property workflowName .
sExceptionResourceBundle - Static variable in class atg.svc.clicktoconnect.C2CTools
Resource bundle for log errors and exceptions
SharedService - Class in atg.svc.repository.service
Base service for business logic classes that use the Service shared repository.
SharedService() - Constructor for class atg.svc.repository.service.SharedService
 
shouldCheckin(ProcessExecutionContext) - Method in class atg.svc.workflow.process.action.SolutionNextStepAction
 
shouldDiscard(RepositoryItem) - Method in class atg.svc.agent.ticketing.ServiceTicketDispositionMonitor
Returns false if the ticket contains any of the non-discardable activities.
shouldDiscardImmediately(RepositoryItem) - Method in class atg.svc.agent.ticketing.ServiceTicketDispositionMonitor
By default returns the result of shouldDiscard
SHOW_ADVANCED_EDITOR_WINDOW_STATE_KEY - Static variable in class atg.svc.ui.formhandlers.SearchFormHandler
Key for saving advanced editor state in window state
SHOW_RESEARCH_TOPIC_NAVIGATOR - Static variable in class atg.svc.ui.formhandlers.SearchFormHandler
Key for saving focus topic display state in window state
SHOW_TOPIC_NAVIGATOR - Static variable in class atg.svc.ui.formhandlers.SearchFormHandler
Key for saving focus topic display state in window state
SIMPLE_LIST_SUBTYPE - Static variable in class atg.svc.ui.formhandlers.KnowledgeQuerySubtypeEnum
Subtype of simple list
SiteConfiguration - Class in atg.svc
Configuration for the application's Site.
SiteConfiguration() - Constructor for class atg.svc.SiteConfiguration
 
SiteService - Class in atg.svc.repository.service
Business methods for editing/reading/saving sites and site options.
SiteService() - Constructor for class atg.svc.repository.service.SiteService
 
SiteService.LazyOptionsMap - Class in atg.svc.repository.service
A Map for SiteOptions that waits until get() or containsKey() is called to load the SiteOption value into the Map.
SiteService.LazyOptionsMap() - Constructor for class atg.svc.repository.service.SiteService.LazyOptionsMap
 
size() - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
size() - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
SKIN_ITEM_TYPE - Static variable in class atg.svc.repository.service.UIService
 
sLISTORDERING_ASC - Static variable in class atg.svc.repository.service.SolutionScoringService
 
sLISTORDERING_DESC - Static variable in class atg.svc.repository.service.SolutionScoringService
 
sLISTTYPE_HOT - Static variable in class atg.svc.repository.service.SolutionScoringService
 
sLISTTYPE_QOAA - Static variable in class atg.svc.repository.service.SolutionScoringService
 
sLISTTYPE_TOP - Static variable in class atg.svc.repository.service.SolutionScoringService
 
SOLUTION_CLASS - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
SOLUTION_ID_WINDOW_STATE_KEY - Static variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
SOLUTION_REPOSITORY_PATH - Static variable in class atg.svc.repository.service.Constants
 
SOLUTION_RESULT_WINDOW_STATE_KEY - Static variable in class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
SOLUTION_TAB_ID - Static variable in class atg.svc.repository.service.SelfServiceUIService
 
SolutionClassFieldDefinitionMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the SolutionClassFieldDefinition object.
SolutionClassFieldDefinitionMethods() - Constructor for class atg.svc.repository.beans.methods.SolutionClassFieldDefinitionMethods
 
SolutionClassHome - Interface in atg.svc.repository.beans
Finder Summaries
SolutionClassMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the SolutionClass object.
SolutionClassMethods() - Constructor for class atg.svc.repository.beans.methods.SolutionClassMethods
 
SolutionField - Interface in atg.svc.repository.beans
Class SolutionField
SolutionFieldBeanInfo - Class in atg.svc.repository.beans
 
SolutionFieldBeanInfo() - Constructor for class atg.svc.repository.beans.SolutionFieldBeanInfo
 
SolutionFieldHome - Interface in atg.svc.repository.beans
Finder Summaries
SolutionFieldMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the SolutionField object.
SolutionFieldMethods() - Constructor for class atg.svc.repository.beans.methods.SolutionFieldMethods
 
SolutionFieldsDecoder - Class in atg.svc.ui.formhandlers
On UI side, fields data that user has entered are encoded an passed as set of strings.
SolutionFieldsDecoder() - Constructor for class atg.svc.ui.formhandlers.SolutionFieldsDecoder
 
SolutionFieldValue - Interface in atg.svc.repository.beans
Class SolutionFieldValue
SolutionFieldValueBeanInfo - Class in atg.svc.repository.beans
 
SolutionFieldValueBeanInfo() - Constructor for class atg.svc.repository.beans.SolutionFieldValueBeanInfo
 
SolutionFieldValueHome - Interface in atg.svc.repository.beans
Finder Summaries
SolutionFieldValueMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the SolutionFieldValue object.
SolutionFieldValueMethods() - Constructor for class atg.svc.repository.beans.methods.SolutionFieldValueMethods
 
SolutionHome - Interface in atg.svc.repository.beans
Finder Summaries
SolutionHomeMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the Solution home interface.
SolutionHomeMethods() - Constructor for class atg.svc.repository.beans.methods.SolutionHomeMethods
 
SolutionHomes - Class in atg.svc.repository.beans
This is the factory for obtaining pointers to this package's Home classes.
SolutionHomes() - Constructor for class atg.svc.repository.beans.SolutionHomes
 
SolutionMetadataService - Class in atg.svc.repository.service
Business methods for the FieldDefinition, SolutionClass and associated objects.
SolutionMetadataService() - Constructor for class atg.svc.repository.service.SolutionMetadataService
 
SolutionMetadataService.BooleanFieldDefinitionFactory - Class in atg.svc.repository.service
 
SolutionMetadataService.BooleanFieldDefinitionFactory() - Constructor for class atg.svc.repository.service.SolutionMetadataService.BooleanFieldDefinitionFactory
 
SolutionMetadataService.DateFieldDefinitionFactory - Class in atg.svc.repository.service
 
SolutionMetadataService.DateFieldDefinitionFactory() - Constructor for class atg.svc.repository.service.SolutionMetadataService.DateFieldDefinitionFactory
 
SolutionMetadataService.DecimalFieldDefinitionFactory - Class in atg.svc.repository.service
 
SolutionMetadataService.DecimalFieldDefinitionFactory() - Constructor for class atg.svc.repository.service.SolutionMetadataService.DecimalFieldDefinitionFactory
 
SolutionMetadataService.FieldDefinitionFactory - Interface in atg.svc.repository.service
Interface for factory to create field definitions
SolutionMetadataService.ListFieldDefinitionFactory - Class in atg.svc.repository.service
 
SolutionMetadataService.ListFieldDefinitionFactory() - Constructor for class atg.svc.repository.service.SolutionMetadataService.ListFieldDefinitionFactory
 
SolutionMetadataService.NumberFieldDefinitionFactory - Class in atg.svc.repository.service
 
SolutionMetadataService.NumberFieldDefinitionFactory() - Constructor for class atg.svc.repository.service.SolutionMetadataService.NumberFieldDefinitionFactory
 
SolutionMetadataService.OrganizationFieldDefinitionFactory - Class in atg.svc.repository.service
 
SolutionMetadataService.OrganizationFieldDefinitionFactory() - Constructor for class atg.svc.repository.service.SolutionMetadataService.OrganizationFieldDefinitionFactory
 
SolutionMetadataService.StatementFieldDefinitionFactory - Class in atg.svc.repository.service
 
SolutionMetadataService.StatementFieldDefinitionFactory() - Constructor for class atg.svc.repository.service.SolutionMetadataService.StatementFieldDefinitionFactory
 
SolutionMetadataService.TextFieldDefinitionFactory - Class in atg.svc.repository.service
 
SolutionMetadataService.TextFieldDefinitionFactory() - Constructor for class atg.svc.repository.service.SolutionMetadataService.TextFieldDefinitionFactory
 
SolutionMetadataService.TransactionalFragmentFieldDefinitionFactory - Class in atg.svc.repository.service
 
SolutionMetadataService.TransactionalFragmentFieldDefinitionFactory() - Constructor for class atg.svc.repository.service.SolutionMetadataService.TransactionalFragmentFieldDefinitionFactory
 
SolutionMetadataService.UserFieldDefinitionFactory - Class in atg.svc.repository.service
 
SolutionMetadataService.UserFieldDefinitionFactory() - Constructor for class atg.svc.repository.service.SolutionMetadataService.UserFieldDefinitionFactory
 
SolutionMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the Solution object.
SolutionMethods() - Constructor for class atg.svc.repository.beans.methods.SolutionMethods
 
SolutionNextStepAction - Class in atg.svc.workflow.process.action
This action combines all of the actions that need to be performed when advancing the solution in a solution publishing workflow.
SolutionNextStepAction() - Constructor for class atg.svc.workflow.process.action.SolutionNextStepAction
 
SolutionNextStepActionConfiguration - Class in atg.svc.workflow.process.action
 
SolutionNextStepActionConfiguration() - Constructor for class atg.svc.workflow.process.action.SolutionNextStepActionConfiguration
 
SolutionRedirect - Interface in atg.svc.repository.beans
Class SolutionRedirect
SolutionRedirectBeanInfo - Class in atg.svc.repository.beans
 
SolutionRedirectBeanInfo() - Constructor for class atg.svc.repository.beans.SolutionRedirectBeanInfo
 
SolutionRedirectHome - Interface in atg.svc.repository.beans
Finder Summaries
SolutionRedirectService - Class in atg.svc.repository.service
Business methods for SolutionRedirect objects.
SolutionRedirectService() - Constructor for class atg.svc.repository.service.SolutionRedirectService
 
SolutionRelevance - Interface in atg.svc.repository.beans
Class SolutionRelevance
SolutionRelevanceBeanInfo - Class in atg.svc.repository.beans
 
SolutionRelevanceBeanInfo() - Constructor for class atg.svc.repository.beans.SolutionRelevanceBeanInfo
 
SolutionRelevanceCountUpdate - Class in atg.svc.repository.service
Object which represents an increment or decrement of the view count, use count or hot use count of a SolutionRelevance repository item.
SolutionRelevanceHome - Interface in atg.svc.repository.beans
Finder Summaries
SolutionRelevanceMethods - Class in atg.svc.repository.beans.methods
 
SolutionRelevanceMethods() - Constructor for class atg.svc.repository.beans.methods.SolutionRelevanceMethods
 
SolutionScoringService - Class in atg.svc.repository.service
Maintains the solution scoring.
SolutionScoringService() - Constructor for class atg.svc.repository.service.SolutionScoringService
 
SolutionSearchFormHandler - Class in atg.svc.ui.formhandlers
Performs structured search for solutions using ATG Search product.
SolutionSearchFormHandler() - Constructor for class atg.svc.ui.formhandlers.SolutionSearchFormHandler
 
SolutionService - Class in atg.svc.repository.service
Business methods for the Solution object.
SolutionService() - Constructor for class atg.svc.repository.service.SolutionService
 
SolutionStatus - Interface in atg.svc.repository.beans
Class SolutionStatus
SolutionStatusBeanInfo - Class in atg.svc.repository.beans
 
SolutionStatusBeanInfo() - Constructor for class atg.svc.repository.beans.SolutionStatusBeanInfo
 
SolutionStatusHome - Interface in atg.svc.repository.beans
Finder Summaries
SolutionStatusService - Class in atg.svc.repository.service
 
SolutionStatusService() - Constructor for class atg.svc.repository.service.SolutionStatusService
 
SolutionStatusTaskDefn - Interface in atg.svc.repository.beans
Class SolutionStatusTaskDefn
SolutionStatusTaskDefnBeanInfo - Class in atg.svc.repository.beans
 
SolutionStatusTaskDefnBeanInfo() - Constructor for class atg.svc.repository.beans.SolutionStatusTaskDefnBeanInfo
 
SolutionStatusTaskDefnHome - Interface in atg.svc.repository.beans
Finder Summaries
SolutionWorkflowActionConfiguration - Class in atg.svc.workflow.process.action
 
SolutionWorkflowActionConfiguration() - Constructor for class atg.svc.workflow.process.action.SolutionWorkflowActionConfiguration
 
sort(StateContainer) - Method in class atg.svc.ui.treetable.ImplementationWrapper
 
SORT - Static variable in interface atg.svc.ui.treetable.Operation
 
sort(StateContainer) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
Sortable - Interface in atg.svc.ui.treetable
The Sortable interface allows implementations to support tree table sorting.
SortBase - Class in atg.svc.ui.treetable
The SortBase class provides a base implementation for sort criteria.
SortBase() - Constructor for class atg.svc.ui.treetable.SortBase
Creates and initializes an empty tree table sort base object
sortBranch(List) - Method in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
 
sortBranch(List) - Method in class atg.svc.ui.formhandlers.OrgChooserFormHandler
Orders provided organization list according to its names.
sortBranch(List) - Method in class atg.svc.ui.formhandlers.UserChooserFormHandler
 
SortDefinition - Class in atg.svc.ui.treetable
The SortDefinition class defines a set of sort criteria.
SortDefinition() - Constructor for class atg.svc.ui.treetable.SortDefinition
Creates and initializes an empty tree table sort definition object
SortExpression - Class in atg.svc.ui.treetable
The SortExpression class defines a set of sort criteria by expression.
SortExpression() - Constructor for class atg.svc.ui.treetable.SortExpression
Creates and initializes an empty tree table sort expression object
SortState - Class in atg.svc.ui.treetable
The SortState class manages the state of tree table sorting.
SortState() - Constructor for class atg.svc.ui.treetable.SortState
Creates and initializes an empty tree table sort state object
SpellingDictionary - Interface in atg.svc.repository.beans
Class SpellingDictionary
SpellingDictionaryBeanInfo - Class in atg.svc.repository.beans
 
SpellingDictionaryBeanInfo() - Constructor for class atg.svc.repository.beans.SpellingDictionaryBeanInfo
 
SpellingDictionaryHome - Interface in atg.svc.repository.beans
Finder Summaries
SpellingDictionaryService - Class in atg.svc.repository.service
Business methods for KnowledgeSession objects.
SpellingDictionaryService() - Constructor for class atg.svc.repository.service.SpellingDictionaryService
 
splitEscapedString(String) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
Auxiliary method for spliting escaped, ';'-delimitered strings
sProjectNameParameterName - Static variable in class atg.svc.workflow.process.action.CompleteAndCreateProjectForProcess
 
sSOLUTION_SCORING_FILTER_CONTEXT_PATH - Static variable in class atg.svc.repository.service.SolutionScoringService
The component path of the request scoped nucleus component that stores the filter context for filtering hot solutions, top questions and QOAA by topic and solution class.
startCall(EnvironmentChangeState) - Method in class atg.svc.agent.environment.EnvironmentTools
Initializes the current call state object and sends the new call event
startMonitoring() - Method in class atg.svc.repository.service.OrganizationValueService
Registers this class as a PropertiesChangedListener listening for property changes to solutions
startNewC2CCall(C2CRequestData) - Method in class atg.svc.clicktoconnect.C2CTools
Initializes the environment for a new c2c request.
STATE_SAVING_METHOD_CLIENT - Static variable in class atg.svc.ui.treetable.StateContainer
 
STATE_SAVING_METHOD_SERVER - Static variable in class atg.svc.ui.treetable.StateContainer
 
STATE_SUFFIX - Static variable in class atg.svc.ui.treetable.StateContainer
 
StateContainer - Class in atg.svc.ui.treetable
The StateContainer class manages the state of the tree table on the server.
StateContainer() - Constructor for class atg.svc.ui.treetable.StateContainer
Creates and initializes an empty tree table state container object
StateHolderService - Class in atg.svc.repository.service
Service for managing UI window attribute state in the repository.
StateHolderService() - Constructor for class atg.svc.repository.service.StateHolderService
 
StatementFieldDefinition - Interface in atg.svc.repository.beans
Class StatementFieldDefinition
StatementFieldDefinitionBeanInfo - Class in atg.svc.repository.beans
 
StatementFieldDefinitionBeanInfo() - Constructor for class atg.svc.repository.beans.StatementFieldDefinitionBeanInfo
 
StatementFieldDefinitionHome - Interface in atg.svc.repository.beans
Finder Summaries
STATUS - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
STATUS_FILTER_RQL - Static variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
Text of RQL query to filter solution status values (by displayName property).
STATUS_VIEW - Static variable in class atg.svc.ui.formhandlers.ListChooserFormHandler
Name of repository view to get statuses list from.
sTicketingResourceBundle - Variable in class atg.svc.agent.ticketing.TicketingTools
 
SUPER_ADMIN_ROLE_ID - Static variable in class atg.svc.repository.service.UIService
 
swapOptionSegmentPriorities(String, String) - Method in class atg.svc.repository.service.SegmentedOptionService
Swaps the priority of the two given OptionSegment objects given their ids and commits the changed to the repository.
switchSolutionClass(String, Solution) - Method in class atg.svc.repository.service.SolutionService
Changes the solution class on a solution.
sWorkflowParameterName - Static variable in class atg.svc.workflow.process.action.CompleteAndCreateProjectForProcess
 

T

TAB_ITEM_TYPE - Static variable in class atg.svc.repository.service.UIService
 
TableConfiguration - Class in atg.svc.agent.ui.tables
The TableConfiguration class manages configuration for an instance of a UI table.
TableConfiguration() - Constructor for class atg.svc.agent.ui.tables.TableConfiguration
 
TableConfiguration(String) - Constructor for class atg.svc.agent.ui.tables.TableConfiguration
 
TableConfiguration(String, boolean) - Constructor for class atg.svc.agent.ui.tables.TableConfiguration
 
tabLogDebug(TabDefinition, String) - Method in class atg.svc.repository.service.UIService
 
TASKS_TAB_ID - Static variable in class atg.svc.repository.service.UIService
 
TEMPLATE_ITEM_TYPE - Static variable in class atg.svc.repository.service.UIService
 
TEXT_TYPE - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryTypeEnum
Text type
TextFieldDefinition - Interface in atg.svc.repository.beans
Class TextFieldDefinition
TextFieldDefinitionBeanInfo - Class in atg.svc.repository.beans
 
TextFieldDefinitionBeanInfo() - Constructor for class atg.svc.repository.beans.TextFieldDefinitionBeanInfo
 
TextFieldDefinitionHome - Interface in atg.svc.repository.beans
Finder Summaries
TicketActivityListFormHandler - Class in atg.svc.ui.formhandlers
 
TicketActivityListFormHandler() - Constructor for class atg.svc.ui.formhandlers.TicketActivityListFormHandler
 
TicketActivityListFormHandler.ResultWrapper - Class in atg.svc.ui.formhandlers
 
TicketActivityListFormHandler.ResultWrapper(RepositoryItem, Map) - Constructor for class atg.svc.ui.formhandlers.TicketActivityListFormHandler.ResultWrapper
 
TicketDispositionOptions - Class in atg.svc.agent.environment
This class encapsualtes the options for ticket disposition handling.
TicketDispositionOptions() - Constructor for class atg.svc.agent.environment.TicketDispositionOptions
 
TicketDispositionOptions(String) - Constructor for class atg.svc.agent.environment.TicketDispositionOptions
 
TicketHistoryTableFormHandler - Class in atg.svc.ui.formhandlers
Form handler for displaying a ticket's history
TicketHistoryTableFormHandler() - Constructor for class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler
 
TicketHistoryTableFormHandler.ResultWrapper - Class in atg.svc.ui.formhandlers
 
TicketHistoryTableFormHandler.ResultWrapper(RepositoryItem, Map) - Constructor for class atg.svc.ui.formhandlers.TicketHistoryTableFormHandler.ResultWrapper
 
TicketingFormHandler - Class in atg.svc.ui.formhandlers
The FormHandler for the Ticketing pages.
TicketingFormHandler() - Constructor for class atg.svc.ui.formhandlers.TicketingFormHandler
 
TICKETINGRESOURCES - Static variable in class atg.svc.agent.ticketing.TicketingTools
Resources file
TicketingTools - Class in atg.svc.agent.ticketing
This component contains a base set of API for dealing with tickets in the Service application.
TicketingTools() - Constructor for class atg.svc.agent.ticketing.TicketingTools
 
TICKETS_TAB_ID - Static variable in class atg.svc.repository.service.UIService
 
TicketSearchFormHandler - Class in atg.svc.ui.formhandlers
Performs search for tickets.
TicketSearchFormHandler() - Constructor for class atg.svc.ui.formhandlers.TicketSearchFormHandler
 
TicketSearchFormHandler.ResultWrapper - Class in atg.svc.ui.formhandlers
 
TicketSearchFormHandler.ResultWrapper(RepositoryItem, Map) - Constructor for class atg.svc.ui.formhandlers.TicketSearchFormHandler.ResultWrapper
 
TITLE - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
toggleNode(Object, int, StateContainer, Collection, boolean, int) - Method in class atg.svc.ui.treetable.ReferenceImplementation
 
ToolbarFormHandler - Class in atg.svc.ui.formhandlers
Handle "New", "Save", "Save As" and "Rename" operations that are invoked through icons of Toolbar in query Builder
ToolbarFormHandler() - Constructor for class atg.svc.ui.formhandlers.ToolbarFormHandler
 
TOP_SCORE - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
TOPIC_IDS - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
TOPIC_LIST_SUBTYPE - Static variable in class atg.svc.ui.formhandlers.KnowledgeQuerySubtypeEnum
Subtype of topic list
TopicNotFoundException - Exception in atg.svc.repository.service.exception
A parent topic is not allowed to have two direct children with the same name.
TopicNotFoundException(String, String) - Constructor for exception atg.svc.repository.service.exception.TopicNotFoundException
 
TopicNotFoundException(String, Throwable) - Constructor for exception atg.svc.repository.service.exception.TopicNotFoundException
 
TopicNotFoundException(Throwable) - Constructor for exception atg.svc.repository.service.exception.TopicNotFoundException
 
TopicNotFoundException(String) - Constructor for exception atg.svc.repository.service.exception.TopicNotFoundException
 
TOPICS - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
TopicServiceImpl - Class in atg.svc.repository.service
TopicService 2006.2 Business methods - Create, Retrieve(by id), Save and Delete for the Topic object.
TopicServiceImpl() - Constructor for class atg.svc.repository.service.TopicServiceImpl
 
TopicTreeFormHandler - Class in atg.svc.ui.formhandlers
Placeholder form handler for topic tree functionality.
TopicTreeFormHandler() - Constructor for class atg.svc.ui.formhandlers.TopicTreeFormHandler
 
toString() - Method in class atg.svc.agent.environment.EnvironmentChangeDetail
 
toString() - Method in class atg.svc.agent.environment.EnvironmentChangeState
 
toString() - Method in class atg.svc.clicktoconnect.LandingPage
 
toString() - Method in class atg.svc.fragment.TransactionalFragment
Gets a string representation of the configuration of this component.
toString() - Method in class atg.svc.repository.beans.TransactionalFragmentParameterType
Returns the String value represented by this instance
toString() - Method in class atg.svc.repository.beans.UserOptionDataType
Returns the String value represented by this instance
toString() - Method in class atg.svc.repository.beans.ViewedAnswerDocType
Returns the String value represented by this instance
toString() - Method in class atg.svc.repository.service.KnowledgeSessionUpdate
 
toString() - Method in class atg.svc.repository.service.SolutionRelevanceCountUpdate
 
toString() - Method in class atg.svc.ui.formhandlers.KnowledgeQuerySubtypeEnum
Returns values of object fields as string
toString() - Method in class atg.svc.ui.formhandlers.KnowledgeQueryTypeEnum
Returns values of object fields as string
TransactionalFragment - Class in atg.svc.fragment
TransactionalFragment Defines a transactional fragment component.
TransactionalFragment() - Constructor for class atg.svc.fragment.TransactionalFragment
 
TransactionalFragmentFieldDefinition - Interface in atg.svc.repository.beans
Class TransactionalFragmentFieldDefinition
TransactionalFragmentFieldDefinitionBeanInfo - Class in atg.svc.repository.beans
 
TransactionalFragmentFieldDefinitionBeanInfo() - Constructor for class atg.svc.repository.beans.TransactionalFragmentFieldDefinitionBeanInfo
 
TransactionalFragmentFieldDefinitionHome - Interface in atg.svc.repository.beans
Finder Summaries
TransactionalFragmentFieldValue - Interface in atg.svc.repository.beans
Class TransactionalFragmentFieldValue
TransactionalFragmentFieldValueBeanInfo - Class in atg.svc.repository.beans
 
TransactionalFragmentFieldValueBeanInfo() - Constructor for class atg.svc.repository.beans.TransactionalFragmentFieldValueBeanInfo
 
TransactionalFragmentFieldValueHome - Interface in atg.svc.repository.beans
Finder Summaries
TransactionalFragmentFieldValueMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the TransactionalFragmentFieldValue object.
TransactionalFragmentFieldValueMethods() - Constructor for class atg.svc.repository.beans.methods.TransactionalFragmentFieldValueMethods
 
TransactionalFragmentParameter - Interface in atg.svc.repository.beans
Class TransactionalFragmentParameter
TransactionalFragmentParameterBeanInfo - Class in atg.svc.repository.beans
 
TransactionalFragmentParameterBeanInfo() - Constructor for class atg.svc.repository.beans.TransactionalFragmentParameterBeanInfo
 
TransactionalFragmentParameterHome - Interface in atg.svc.repository.beans
Finder Summaries
TransactionalFragmentParameterListValue - Interface in atg.svc.repository.beans
Class TransactionalFragmentParameterListValue
TransactionalFragmentParameterListValueBeanInfo - Class in atg.svc.repository.beans
 
TransactionalFragmentParameterListValueBeanInfo() - Constructor for class atg.svc.repository.beans.TransactionalFragmentParameterListValueBeanInfo
 
TransactionalFragmentParameterListValueHome - Interface in atg.svc.repository.beans
Finder Summaries
TransactionalFragmentParameterType - Class in atg.svc.repository.beans
This class holds the value of the TransactionalFragmentParameter.type property.
TransactionalFragmentParameterType(String, Object) - Constructor for class atg.svc.repository.beans.TransactionalFragmentParameterType
 
TransactionalFragmentParameterType() - Constructor for class atg.svc.repository.beans.TransactionalFragmentParameterType
 
TransactionalFragmentParameterTypeEditor - Class in atg.svc.repository.beans
This is the PropertyEditor for the TransactionalFragmentParameterType class.
TransactionalFragmentParameterTypeEditor() - Constructor for class atg.svc.repository.beans.TransactionalFragmentParameterTypeEditor
 
TransactionalFragmentParameterValue - Interface in atg.svc.repository.beans
Class TransactionalFragmentParameterValue
TransactionalFragmentParameterValueBeanInfo - Class in atg.svc.repository.beans
 
TransactionalFragmentParameterValueBeanInfo() - Constructor for class atg.svc.repository.beans.TransactionalFragmentParameterValueBeanInfo
 
TransactionalFragmentParameterValueHome - Interface in atg.svc.repository.beans
Finder Summaries
TransactionalFragmentService - Class in atg.svc.repository.service
TransactionalFragmentService Business services for managing Transactional Fragments and associated objects.
TransactionalFragmentService() - Constructor for class atg.svc.repository.service.TransactionalFragmentService
 
TransactionalFragmentService.TransactionalFragmentComparator - Class in atg.svc.repository.service
 
TransactionalFragmentService.TransactionalFragmentComparator() - Constructor for class atg.svc.repository.service.TransactionalFragmentService.TransactionalFragmentComparator
 
TransactionException - Exception in atg.svc.transaction.exception
Exception that is thrown when a transaction operation fails.
TransactionException(Throwable) - Constructor for exception atg.svc.transaction.exception.TransactionException
 
TransactionException(String, Throwable) - Constructor for exception atg.svc.transaction.exception.TransactionException
 
TransactionRunner - Interface in atg.svc.transaction
 
TransactionService - Class in atg.svc.transaction
Service for running transactions.
TransactionService() - Constructor for class atg.svc.transaction.TransactionService
 
TreeTableEventFormHandler - Interface in atg.svc.ui.formhandlers
The TreeTableEventFormHandler interface defines the contract for tree table custom event form handlers.
TreeTableFormHandler - Interface in atg.svc.ui.formhandlers
The TreeTableFormHandler interface defines the contract for tree table form handlers.
TreeTableParameterFormHandler - Interface in atg.svc.ui.formhandlers
The TreeTableParameterFormHandler interface defines the contract for tree table form handlers that accept individual parameters.
truncateTitleForCompute(String) - Method in class atg.svc.repository.service.SolutionService
Truncates the given title string to the configured number of maximum bytes.
truncateTitleForDisplay(String) - Method in class atg.svc.repository.service.SolutionService
Truncates the given title string to the configured number of maximum characters.

U

UIService - Class in atg.svc.repository.service
Business methods for editing/reading/saving UI state.
UIService() - Constructor for class atg.svc.repository.service.UIService
 
unescapeString(String) - Static method in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
UNSET - Static variable in class atg.svc.ui.util.AltColor
 
updateDateBasedOnRange(String, Calendar) - Method in class atg.svc.ui.formhandlers.SearchBaseFormHandler
 
updateHotSolutionScores() - Method in class atg.svc.repository.service.HotSolutionsUpdateService
 
updateHotUseCount(String, String) - Method in class atg.svc.repository.service.AsyncSolutionScoringService
Increments the hot use count for the solution and saves it.
updateHotUseCount(String) - Method in class atg.svc.repository.service.SolutionScoringService
Updates the hot use count and recomputes the score for the solution and saves the updated SolutionRelevance repository item.
updateHotUseCount(SolutionRelevance) - Method in class atg.svc.repository.service.SolutionScoringService
Updates the hot use count and recomputes the score for the solution and saves the updated SolutionRelevance repository item.
updateRecentTickets(String, RecentTicketsType) - Method in class atg.svc.agent.ticketing.TicketingTools
Updates the the recent ticket service with the given ticket
updateTopicIds(Set, Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Adds/Removes topics to/from a solution given an array of topic ids.
updateTopicIds(Set, Solution) - Method in class atg.svc.repository.service.SolutionService
Adds/Removes topic(s) to/from a solution.
uploadRepositoryItems() - Method in class atg.svc.ui.formhandlers.GroupUserChooserListFormHandler
Retrieve items from specified repository and view.
uploadRepositoryItems() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Retrieve items from specified repository and view.
uploadViewItems() - Method in class atg.svc.ui.formhandlers.GroupUserChooserListFormHandler
 
uploadViewItems() - Method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Retrieve items from canned list, or from SegmentService specified, or from repository.
uploadViewItems() - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
URIMatchLandingPageHandler - Class in atg.svc.clicktoconnect
Generates a LandingPage when the C2C Referrer URL starts with any of the values configured by the uriMatches property.
URIMatchLandingPageHandler() - Constructor for class atg.svc.clicktoconnect.URIMatchLandingPageHandler
 
USE_COUNT - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
USER_LIST_SUBTYPE - Static variable in class atg.svc.ui.formhandlers.KnowledgeQuerySubtypeEnum
Subtype of user list
USER_OPTION_HOME_TAB - Static variable in class atg.svc.repository.service.UIService
 
USER_RESOURCE_NAME - Static variable in class atg.svc.clicktoconnect.C2CTools
Resource name for user localized messages
USER_TELEPHONE_NUMBER_PARAMETER_NAME - Static variable in interface atg.svc.clicktoconnect.C2CConstants
the name of the request parameter name the contains the user telephone number value
UserChooserFormHandler - Class in atg.svc.ui.formhandlers
Use in User Chooser TreeTable component as data retrieval, tree expansion, selection by delegating.
UserChooserFormHandler() - Constructor for class atg.svc.ui.formhandlers.UserChooserFormHandler
 
UserChooserListFormHandler - Class in atg.svc.ui.formhandlers
Delegating form Handler for User List Chooser tree table component for extracting list of users (applying filtering by login name with filterKeyword property) and selecting users from this list.
UserChooserListFormHandler() - Constructor for class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
UserFieldDefinition - Interface in atg.svc.repository.beans
Class UserFieldDefinition
UserFieldDefinitionBeanInfo - Class in atg.svc.repository.beans
 
UserFieldDefinitionBeanInfo() - Constructor for class atg.svc.repository.beans.UserFieldDefinitionBeanInfo
 
UserFieldDefinitionHome - Interface in atg.svc.repository.beans
Finder Summaries
UserFieldDefinitionMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the UserFieldDefinition object.
UserFieldDefinitionMethods() - Constructor for class atg.svc.repository.beans.methods.UserFieldDefinitionMethods
 
USERNAME_PARAMETER_NAME - Static variable in interface atg.svc.clicktoconnect.C2CConstants
the name of the request parameter name the contains the login value
UserOption - Interface in atg.svc.repository.beans
Class UserOption
UserOptionBeanInfo - Class in atg.svc.repository.beans
 
UserOptionBeanInfo() - Constructor for class atg.svc.repository.beans.UserOptionBeanInfo
 
UserOptionDataType - Class in atg.svc.repository.beans
This class holds the value of the UserOption.dataType property.
UserOptionDataType(String, Object) - Constructor for class atg.svc.repository.beans.UserOptionDataType
 
UserOptionDataType() - Constructor for class atg.svc.repository.beans.UserOptionDataType
 
UserOptionDataTypeEditor - Class in atg.svc.repository.beans
This is the PropertyEditor for the UserOptionDataType class.
UserOptionDataTypeEditor() - Constructor for class atg.svc.repository.beans.UserOptionDataTypeEditor
 
UserOptionHome - Interface in atg.svc.repository.beans
Finder Summaries
UserOptionHomes - Class in atg.svc.repository.beans
This is the factory for obtaining pointers to this package's Home classes.
UserOptionHomes() - Constructor for class atg.svc.repository.beans.UserOptionHomes
 
UserOptionsFormHandler - Class in atg.svc.ui.formhandlers
Retrieves a map of user options and allows them to be modified
Properties options Map Map of all user options
Actions save Saves user options
UserOptionsFormHandler() - Constructor for class atg.svc.ui.formhandlers.UserOptionsFormHandler
 
UserOptionsService - Class in atg.svc.repository.service
Business methods for editing/reading/saving user options.
UserOptionsService() - Constructor for class atg.svc.repository.service.UserOptionsService
 
UserOptionsService.LazyUserOptionsMap - Class in atg.svc.repository.service
A Map for UserOptions that waits until get() or containsKey() is called to load the UserOption value into the Map.
UserOptionsService.LazyUserOptionsMap(String) - Constructor for class atg.svc.repository.service.UserOptionsService.LazyUserOptionsMap
 
userSortInstance - Static variable in class atg.svc.ui.formhandlers.AgentUserChooserFormHandler
 
userSortInstance - Static variable in class atg.svc.ui.formhandlers.UserChooserFormHandler
 

V

validate(Solution) - Method in class atg.svc.repository.beans.methods.SolutionMethods
Validates the fields on a Solution.
validateFieldDefinitionIsUnique(FieldDefinition) - Method in class atg.svc.repository.service.SolutionMetadataService
Looks for another checked-in field definition with the same name.
validateFTCallId(C2CRequestData) - Method in class atg.svc.clicktoconnect.C2CTools
validateFTCallId Checks that we have a valid eStara ftCallId by comparing the one provided as a request parameter to the one returned from the eStara web service.
validateOptionSegmentIsUnique(OptionSegment) - Method in class atg.svc.repository.service.SegmentedOptionService
Looks for another checked-in OptionSegment with the same segment name.
validateOrganizationValueIsUnique(OrganizationValueType, String, String) - Method in class atg.svc.repository.service.OrganizationValueService
This is overridden in Service.admin.
validateSegmentedOptionIsUnique(SegmentedOption) - Method in class atg.svc.repository.service.SegmentedOptionService
Looks for another checked-in SegmentedOption with the same segment name and option name.
validateSolutionClassIsUnique(SolutionClass) - Method in class atg.svc.repository.service.SolutionMetadataService
Looks for another checked-in solution class with the same name.
VALUE - Static variable in class atg.svc.ui.util.AltColor
 
VERSIONED_SERVICE_FACTORY_PATH - Static variable in class atg.svc.repository.service.Constants
 
View - Class in atg.svc.ui.treetable
 
VIEW_COUNT - Static variable in class atg.svc.repository.service.IntrinsicFieldName
 
VIEW_CUSTOMER_PROFILE_COMPONENT_PATH - Static variable in class atg.svc.agent.environment.EnvironmentTools
The view customer profile component path
VIEW_TICKET_HOLDER_COMPONENT_PATH - Static variable in class atg.svc.agent.environment.EnvironmentTools
view ticket holder component path
ViewDocumentFormHandler - Class in atg.svc.ui.formhandlers
Allows viewing document that was found earlier.
ViewDocumentFormHandler() - Constructor for class atg.svc.ui.formhandlers.ViewDocumentFormHandler
 
ViewedAnswer - Interface in atg.svc.repository.beans
Class ViewedAnswer
ViewedAnswerBeanInfo - Class in atg.svc.repository.beans
 
ViewedAnswerBeanInfo() - Constructor for class atg.svc.repository.beans.ViewedAnswerBeanInfo
 
ViewedAnswerDocType - Class in atg.svc.repository.beans
This class holds the value of the ViewedAnswer.docType property.
ViewedAnswerDocType(String, Object) - Constructor for class atg.svc.repository.beans.ViewedAnswerDocType
 
ViewedAnswerDocType() - Constructor for class atg.svc.repository.beans.ViewedAnswerDocType
 
ViewedAnswerDocTypeEditor - Class in atg.svc.repository.beans
This is the PropertyEditor for the ViewedAnswerDocType class.
ViewedAnswerDocTypeEditor() - Constructor for class atg.svc.repository.beans.ViewedAnswerDocTypeEditor
 
ViewedAnswerHome - Interface in atg.svc.repository.beans
Finder Summaries
ViewedAnswerService - Class in atg.svc.repository.service
Business methods for ViewedAnswer objects.
ViewedAnswerService() - Constructor for class atg.svc.repository.service.ViewedAnswerService
 

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WHOLE_FIELD_OPTION - Static variable in class atg.svc.repository.service.SiteService
 
WINDOW_ID_ATTRIBUTE_NAME - Static variable in class atg.svc.repository.service.StateHolderService
Window identifier attribute name
WINDOW_ID_PARAMETER_NAME - Static variable in class atg.svc.repository.service.StateHolderService
Window identifier parameter name
WindowAttribute - Interface in atg.svc.repository.beans
Class WindowAttribute
WindowAttributeBeanInfo - Class in atg.svc.repository.beans
 
WindowAttributeBeanInfo() - Constructor for class atg.svc.repository.beans.WindowAttributeBeanInfo
 
WindowAttributeHome - Interface in atg.svc.repository.beans
Finder Summaries
WindowAttributeMethods - Class in atg.svc.repository.beans.methods
Defines extension methods for the WindowAttribute object.
WindowAttributeMethods() - Constructor for class atg.svc.repository.beans.methods.WindowAttributeMethods
 
WITHIN - Static variable in class atg.svc.ui.formhandlers.KnowledgeQueryPredicateBuilder
 
WORKSPACE_LOGIN_RIGHT - Static variable in class atg.svc.repository.service.SecurityUIService
 
workTicket(RepositoryItem, String, RepositoryItem) - Method in class atg.svc.agent.ticketing.TicketingTools
Reopens and either claims or unsuspends a ticket for an agent to "work" on it.
wrapArray(Object[]) - Static method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Make array of objects (usually RepositoryItem's) to be a list of DynamicBeanMap (recursively wrapped).
wrapCollection(Collection) - Static method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Make list of arbitrary JavaBean objects to be list of DynamicBeanMap (recursively wrapped).
wrapGSAUser(GSAItem) - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
 
wrapGSAUsers(List) - Method in class atg.svc.ui.formhandlers.UserChooserListFormHandler
Wraps list of GSAItem users into list of UI-compatible maps
wrapProfileGroups(List) - Static method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Make list of ProfileGroups objects to be list of Map having repositoryId and displayName.
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.SolutionClassHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.SolutionFieldHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.SolutionFieldValueHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.SolutionHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.SolutionRedirectHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.SolutionStatusHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefnHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.SpellingDictionaryHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.StatementFieldDefinitionHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.TextFieldDefinitionHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinitionHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValueHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValueHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValueHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.UserFieldDefinitionHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.UserOptionHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.ViewedAnswerHome
 
wrapRepositoryItem(RepositoryItem) - Method in interface atg.svc.repository.beans.WindowAttributeHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.SolutionClassHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.SolutionFieldHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.SolutionFieldValueHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.SolutionHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.SolutionRedirectHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.SolutionRelevanceHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.SolutionStatusHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefnHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.SpellingDictionaryHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.StatementFieldDefinitionHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.TextFieldDefinitionHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinitionHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValueHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValueHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValueHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.UserFieldDefinitionHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.UserOptionHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.ViewedAnswerHome
 
wrapRepositoryItems(Collection) - Method in interface atg.svc.repository.beans.WindowAttributeHome
 
wrapSelfServiceAudienceCollection(Collection) - Static method in class atg.svc.ui.formhandlers.ListChooserFormHandler
Make list of Organization objects to be list of Map having repositoryId and displayName.
wrapSolutionRepositoryItem(RepositoryItem) - Method in class atg.svc.repository.service.SolutionService
Wraps a solution repository item in a Solution java bean repository implementation.
wrapSolutionRepositoryItems(Collection<RepositoryItem>) - Method in class atg.svc.repository.service.SolutionService
Wraps a collection of solution repository item in a collection of Solution java bean repository implementation.
writeInstance() - Method in interface atg.svc.repository.beans.SolutionField
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.SolutionFieldValue
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.SolutionRedirect
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.SolutionRelevance
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.SolutionStatus
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.SpellingDictionary
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.StatementFieldDefinition
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.TextFieldDefinition
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinition
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValue
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValue
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.UserFieldDefinition
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.UserOption
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.ViewedAnswer
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeInstance() - Method in interface atg.svc.repository.beans.WindowAttribute
This must be called after modifying an instance with a persistent implementation to guarantee that all changes are made persistent and visible to queries.
writeRepositoryCollection(Collection) - Method in class atg.svc.repository.service.RepositoryService
Writes a collection of repository items to the repository.
writeXMLToBean(Node, C2CWebServiceResponse) - Method in class atg.svc.clicktoconnect.C2CWebServiceParser
Writes node and all child nodes into the C2CWebServiceResponse bean

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_isMutable() - Method in interface atg.svc.repository.beans.SolutionField
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.SolutionFieldValue
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.SolutionRedirect
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.SolutionRelevance
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.SolutionStatus
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.SolutionStatusTaskDefn
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.SpellingDictionary
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.StatementFieldDefinition
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.TextFieldDefinition
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldDefinition
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.TransactionalFragmentFieldValue
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameter
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterListValue
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.TransactionalFragmentParameterValue
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.UserFieldDefinition
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.UserOption
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.ViewedAnswer
Returns true if the item is mutable.
_isMutable() - Method in interface atg.svc.repository.beans.WindowAttribute
Returns true if the item is mutable.

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