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Class Summary |
| ActivityDetailFormHandler |
Form handler to manage ticket activities. |
| ActivityFilters |
Contains activity filter configuration for use by UI (JSP) and
TicketActivityListFormHandler. |
| AgentTicketsSearchFormHandler |
Performs search for tickets for a particular Agent - for the "My Tickets" section of the site. |
| AgentUserChooserFormHandler |
Use in Agent Chooser TreeTable component as data retrieval, tree expansion, selection by delegating. |
| CategoryActivityFilter |
An ActivityFilter that groups one or more actual activity types
into a category that appears in the Activites filter selector. |
| CustomerProfileFormHandler |
|
| CustomerSearchFormHandler |
Performs search for tickets. |
| CustomerSearchFormHandler.ResultWrapper |
|
| DefaultActivityFilter |
The default activity filter |
| FavoriteQueryFormHandler |
Performs search. |
| FavoritesFormHandler |
Form handler for FavoritesService |
| FrameworkBaseFormHandler |
Provides many Service UI-related handler methods: changeTab, closeWindow, scrollPanelTabsLeft,
togglePanel, togglePanelContents, toggleCell, transform, hidePanel, showPanel. |
| FrameworkProfileFormHandler |
Performs login and logout services for the presentation frameworks. |
| GroupUserChooserListFormHandler |
|
| KnowledgeQueryAttrDescription |
|
| KnowledgeQueryPredicateBuilder |
Analyzes solution constraints and converts them into KnowledgeQueryPredicate[] for future searches. |
| KnowledgeQueryPredicateCollector |
|
| KnowledgeQuerySubtypeEnum |
Enumeration type. |
| KnowledgeQueryTypeEnum |
Enumeration type. |
| ListChooserFormHandler |
Data source for TreeTable displaying list to be used in List Constraint Editor. |
| MapTagConverter |
|
| OrgChooserFormHandler |
Use in Organization Groups Chooser TreeTable component as data retrieval, tree expansion, selection by delegating. |
| OrgChooserNoDeleteFormHandler |
Organization Groups Chooser TreeTable component that allows initially selected fixed items. |
| RatingFormHandler |
|
| RecentTicketsFormHandler |
Form handler for performing operations like adding, deleting
records for Recent Tickets |
| RecommendedReadingFormHandler |
Form handler for managing operation lik adding and deleting records for
Recommended Reading |
| SearchAgentAllTicketsFormHandler |
|
| SearchAgentAllTicketsFormHandler.ResultWrapper |
|
| SearchAgentTicketsFormHandler |
|
| SearchAgentTicketsFormHandler.ResultWrapper |
|
| SearchBaseFormHandler |
Base class for InternalSearchFormHandlers |
| SearchFormHandler |
Performs search. |
| ServiceFormHandler |
Base FormHandler for service applications that adds some additional error handling and transaction management. |
| SolutionFieldsDecoder |
On UI side, fields data that user has entered are encoded an passed as set of strings. |
| SolutionSearchFormHandler |
Performs structured search for solutions using ATG Search product. |
| TicketActivityListFormHandler |
|
| TicketActivityListFormHandler.ResultWrapper |
|
| TicketHistoryTableFormHandler |
Form handler for displaying a ticket's history |
| TicketHistoryTableFormHandler.ResultWrapper |
|
| TicketingFormHandler |
The FormHandler for the Ticketing pages. |
| TicketSearchFormHandler |
Performs search for tickets. |
| TicketSearchFormHandler.ResultWrapper |
|
| ToolbarFormHandler |
Handle "New", "Save", "Save As" and "Rename" operations that are invoked through icons of Toolbar in query Builder |
| TopicTreeFormHandler |
Placeholder form handler for topic tree functionality. |
| UserChooserFormHandler |
Use in User Chooser TreeTable component as data retrieval, tree expansion, selection by delegating. |
| UserChooserListFormHandler |
Delegating form Handler for User List Chooser tree table component for extracting list of users
(applying filtering by login name with filterKeyword property) and selecting users from this list. |
| UserOptionsFormHandler |
Retrieves a map of user options and allows them to be modified
Properties
options
Map
Map of all user options
Actions
save
Saves user options
|
| ViewDocumentFormHandler |
Allows viewing document that was found earlier. |