Enabling Membership Request E-mail Notification

The Portal Administrator can enable e-mail notification about membership requests. With this functionality enabled, members would receive an e-mail notifying them when their membership request is either approved or declined. You can do this by creating a Scenario based on the Membership Approved and Membership Declined events, which are generated when the Community Leader accepts or declines a membership request.

If you only need a simple e-mail notification, you can use the ATG Control Center to enable membership requests by e-mail, using the following procedure:

  1. Open the ATG Control Center.

  2. Select Pages and Components, followed by Components by Path.

  3. Navigate to the /atg/portal/admin/CommunityPrincipalFormHandler.

  4. Select the sendUserEmail property and set the value to true. Note that by default this property is set to point to the sendUserEmail property in /atg/portal/framework/Configuration, so you could also set this property in the Configuration component.

  5. Specify text strings for the requestEmailSubject, preMessage, postAcceptedMessage, and postDeclinedMessage properties.

    The requestEmailSubject string appears in the e-mail’s Subject line; the preMessage string appears before the community name, the postAcceptedMessage string appears after the community name when the membership request is accepted; and the postDeclinedMessage appears after the community name when the membership request is declined. For example, when these properties are concatenated and the community name is included, the message might read: “Your membership request for the Tennis community has been approved.”

  6. Make sure the emailer and emailSenderAddress properties are set properly.

  7. Click Save.