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Contents
Title and Copyright Information
Preface
Intended Audience
Documentation Accessibility
Related Documents
Conventions
What's New in This Revision?
Change Details
1
Introduction
Functional Overview of Siebel
Siebel-specific Targets
2
Performing Installation and Upgrades
Prerequisites for Setting Up Siebel in Enterprise Manager
Setting Up Siebel in Enterprise Manager
Enabling Automation
Enabling Automation for Siebel Versions 7.7 and 7.8
Enabling Automation for Siebel Version 8.x
3
Configuring Siebel Enterprise Targets
Prerequisites for Adding a Siebel Enterprise or Target
Adding a Siebel Enterprise
Discovery Process of the Siebel Enterprise in Enterprise Manager
Updating the Siebel Enterprise
Updating the Siebel Servers
Siebel Compliance Standards
Adding Non-Siebel Targets to an Existing Siebel Enterprise Target
Defining Manually Added Non-Siebel Targets as Critical Targets for a Service
Removing Servers or Components From an Existing Enterprise
Patching Siebel Targets
Prerequisites for Patching Siebel Targets
Procedure for Patching Siebel Targets
User Roles and Privileges
4
Creating Siebel Service Targets
Creating Siebel Application Services
Adding a Siebel Service for a Siebel Application
Removing a Siebel Service from a Siebel Hierarchy
5
About Siebel Transactions
Typical Siebel Transactions
Recording Transactions and Testing Availability and Performance
Adding a Siebel HI Test with Transaction Groups to an Existing Service
Using OATS to Record and Playback Siebel Transactions
6
Siebel Performance Diagnostics
Features of Siebel Diagnostics
Types of Diagnostic Reports
Server Performance Report Scenario
User Performance Report Scenario
Prerequisites for Diagnostic Reports
Creating Diagnostic Reports
Viewing Server Performance Reports
Server Performance Report <Report Name> Page
Server Performance Report <Report Name> <Bucket> Page
Server Performance Report <Report Name> <Request ID> Page
Viewing User Performance Reports
User Performance Report <Report Name> Page
User Performance Report <Report Name> <Bucket> Page
User Performance Report <Report Name> <Request ID> Page
7
Using Siebel Workflow
About Siebel Workflow
Discovering and Monitoring Siebel Workflow Targets in Cloud Control
8
Using Event Logs
Viewing Event Logs
9
Siebel Metrics
Siebel Component Metrics
Siebel Component Group Target Metrics
Siebel Gateway Target Metrics
Siebel Server Target Metrics
Siebel Workflow Target Metrics
10
Troubleshooting
Failure to Discover a Siebel Enterprise
Certain Metrics are Not Collected
Business Metrics Are Not Collected
All SarmQuery Metrics are '0'
Siebel File System Metrics Are Not Collected
Status of Certain Components in Enterprise Manager Differs from Status of Same Components in Server Manager
Beacon Does Not Correctly Report Status of HI Applications
Internet Explorer Crashes When Trying to Record Multiple Transactions for Same Application
Siebel Enterprise Discovery Does Not Yield Results
Siebel Enterprise Discovery Fails With Internal Error
Siebel Application Discovery Does Not Yield Results
Siebel Service Status Issues
Sarm Metrics and Performance Diagnostics Issues
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