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Contents
Title and Copyright Information
Preface
Intended Audience
Purpose of the Document
Documentation Accessibility
Related Documents
Conventions
What's New in This Book Revision
Changes Incorporated in the Latest Revision (Published)
Changes Incorporated in the Previous Revisions (Archived)
Part I Getting Started
1
Procuring the Software
1.1
Releases Available for Enterprise Manager Cloud Control
1.2
Procuring the Enterprise Manager Cloud Control Software
1.2.1
How Do You Access the Enterprise Manager Cloud Control Software from a DVD?
1.2.1.1
Accessing the Software from a DVD
1.2.1.2
Setting Mount Points for a DVD
1.2.2
How Do You Procure the Software from Oracle Technology Network?
1.2.2.1
Downloading the Enterprise Manager Cloud Control Software
1.2.2.2
Verifying the File Size of Enterprise Manager Zip Files
1.2.2.3
Extracting the Contents of the Enterprise Manager Zip File
1.2.2.4
Verifying the Enterprise Manager Cloud Control Software Release Description
1.2.2.5
Verifying the Platform Information
1.3
Procuring the Oracle Management Agent Software
2
Understanding the Basics
2.1
Understanding the Basics of Enterprise Manager Cloud Control Installation
2.1.1
What are the Different Installation Modes Offered by Enterprise Manager Cloud Control?
2.1.2
What Is an Enterprise Manager Cloud Control Installation Wizard?
2.1.3
What Installation Types Are Offered by the Enterprise Manager Cloud Control Installation Wizard?
2.1.3.1
Create a New Enterprise Manager System
2.1.3.2
Upgrade an Existing Enterprise Manager System
2.1.3.3
Install Only the Software
2.1.4
What Is Oracle Configuration Manager?
2.1.4.1
Manually Collecting and Uploading the Configuration Information
2.1.4.2
Enabling Oracle Configuration Manager After Installing Enterprise Manager Cloud Control
2.1.5
What Are the Enterprise Manager Cloud Control Software Updates?
2.1.5.1
What Is a Software Update?
2.1.5.2
How Does the Software Update Feature Work?
2.1.5.3
What Types of Software Updates Are Downloaded and Applied?
2.1.5.4
How Can I Find Out What Bugs Have Been Fixed by the Software Updates?
2.1.5.5
Are the Software Updates Applied Automatically Even for Databases That Have Oracle Management Repository Preconfigured?
2.1.5.6
How Can You Download the Software Updates?
2.1.5.7
Can I Download and Apply These Patches After Installation or Upgrade?
2.1.5.8
How Can You Identify What Patches Have Been Applied?
2.1.6
What is a Deployment Size for Enterprise Manager Cloud Control in an Advanced Configuration?
2.1.7
What Is an Add Host Target Wizard?
2.1.8
What Is a Plug-in?
2.1.9
What Is an Add Management Service Deployment Procedure?
2.1.10
What Ports Are Used for Installation?
2.1.10.1
What Default Ports Are Used for Enterprise Manager Cloud Control Installation?
2.1.10.2
How Can You Check Whether a Port Is Free?
2.1.10.3
How Can You Customize the Ports During and After Installing Enterprise Manager Cloud Control?
2.1.10.4
What Precautions You Must Take While Customizing the Enterprise Manager Cloud Control Ports?
2.1.11
What Data Files Are Created While Configuring Oracle Management Repository?
2.1.12
How Do You Delete the Data Files Created While Configuring Oracle Management Repository?
2.1.13
Globalization Support for Enterprise Manager
2.2
Understanding the Oracle WebLogic Server Requirement for an Enterprise Manager Installation
2.2.1
How Do I Verify Whether Oracle WebLogic Server Is Installed?
2.2.2
Is Oracle WebLogic Server Cluster Supported?
2.2.3
If Oracle WebLogic Server Already Exists, Is the Existing Domain Used?
2.2.4
When and Why Do You Need the Oracle WebLogic Server Credentials?
2.2.5
When and Why Do You Need the Node Manager Credentials?
2.2.6
How Do You Find Admin Server Port After Installing Enterprise Manager?
2.2.7
How Do You Verify Whether Admin Server Is Running?
2.2.8
How Do You Start the Admin Server?
2.3
Understanding the Installation Directories
2.3.1
What Is an Oracle Inventory Directory?
2.3.2
What Is an Oracle Middleware Home?
2.3.3
What Is an Oracle Management Service Instance Base Location?
2.3.4
What Is an Oracle Home?
2.3.5
What Is an Agent Base Directory?
2.3.6
What is an Agent Instance Directory?
2.3.7
What Is a /TMP or C:\Temp Directory Used For?
2.4
Understanding the Configuration Assistants
2.4.1
What Are Configuration Assistants?
2.4.2
What Configuration Assistants Are Run by the Installation Wizard?
2.4.2.1
Configuration Assistants Run While Installing a New Enterprise Manager
2.4.2.2
Configuration Assistants Run While Upgrading an Existing Enterprise Manager
2.4.2.3
Configuration Assistants Run While Upgrading an Additional Oracle Management Service
2.4.3
What Do You Do When Configuration Assistants Fail?
2.5
Understanding the Prerequisite Checks before Installing Enterprise Manager Cloud Control
2.5.1
What Prerequisite Checks Are Run by Default?
2.5.2
How Do You Run the Prerequisite Checks in a Standalone Mode?
2.6
Understanding the Limitations of Enterprise Manager Cloud Control
2.6.1
Can You Access Unlicensed Components?
2.6.2
What Are the Limitations with DHCP-Enabled Machines?
2.7
Understanding the Startup Scripts
2.7.1
Where is the Startup Script Stored?
2.7.2
What does the Startup Script Invoke?
2.7.3
How Do I Stop the Startup Script from Starting the OMS or the Management Agent?
2.7.4
Can the Startup Script Start an OMS or a Management Agent on a Remote Host?
2.7.5
How Do I Change the Management Agent Service Priority Level that the Startup Script Follows While Starting Up or Shutting Down the Management Agent?
2.8
Understanding Other Miscellaneous Concepts
2.8.1
What Is a Host List File?
2.8.2
What Scripts Are Run During the Installation Process?
Part II Installing Enterprise Manager System
3
Installing Enterprise Manager in Silent Mode
3.1
Introduction to Installing Enterprise Manager in Silent Mode
3.2
Before You Begin Installing Enterprise Manager in Silent Mode
3.3
Prerequisites for Installing Enterprise Manager in Silent Mode
3.4
Installing Enterprise Manager in Silent Mode
3.4.1
Installing Enterprise Manager in Silent Mode
3.4.2
Advanced Installer Options Supported for Installing an Enterprise Manager System in Silent Mode
3.4.3
Limitations with the Advanced Options Supported for Installing an Enterprise Manager System in Silent Mode
3.4.4
Editing the new_install.rsp Response File for Installing an Enterprise Manager in Silent Mode
3.5
Performing Postinstallation Tasks After Installing an Enterprise Manager System in Silent Mode
4
Installing Enterprise Manager Using the Software-Only Method
4.1
Introduction to Installing Enterprise Manager Using the Software-Only Method
4.2
Before You Begin Installing Enterprise Manager Using the Software-Only Method
4.3
Prerequisites for Installing Enterprise Manager Using the Software-Only Method
4.4
Installing Enterprise Manager Using the Software-Only Method
4.4.1
Installing Enterprise Manager Using the Software-Only Method in Graphical Mode
4.4.1.1
Installing the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Graphical Mode
4.4.1.1.1
Using Advanced Installer Options While Installing the Enterprise Manager 12c Release 5 (12.1.0.5) Software Using the Software-Only Method in Graphical Mode
4.4.1.2
Running the Root Script
4.4.1.3
Configuring the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Graphical Mode
4.4.1.3.1
Using Advanced Script Options While Configuring the Enterprise Manager 12c Release 5 (12.1.0.5) Software Using the Software-Only Method in Graphical Mode
4.4.1.4
Performing Postconfiguration Tasks After Configuring the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Graphical Mode
4.4.2
Installing Enterprise Manager Using the Software-Only Method in Silent Mode
4.4.2.1
Installing the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Silent Mode
4.4.2.1.1
Editing the software_only.rsp Response File for Installing the Enterprise Manager 12c Release 5 (12.1.0.5) Software Using the Software-Only Method in Silent Mode
4.4.2.2
Running the Root Script
4.4.2.3
Configuring the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Silent Mode
4.4.2.3.1
Editing the new_install.rsp Response File for Configuring the Enterprise Manager 12c Release 5 (12.1.0.5) Software Using the Software-Only Method in Silent Mode
4.4.2.4
Performing Postconfiguration Tasks After Configuring the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Silent Mode
Part III Installing Additional Oracle Management Service
5
Installing Additional Oracle Management Services in Silent Mode
Part IV Installing Oracle Management Agent
6
Installing Oracle Management Agent in Silent Mode
6.1
Overview of Installing a Management Agent in Silent Mode
6.2
Before You Begin Installing a Management Agent in Silent Mode
6.3
Prerequisites for Installing a Management Agent in Silent Mode
6.4
Installing a Management Agent in Silent Mode
6.4.1
Installing a Management Agent Using the AgentPull Script
6.4.1.1
Acquiring the Management Agent Software
6.4.1.2
Installing the Management Agent Using the AgentPull Script
6.4.2
Installing a Management Agent Using the agentDeploy Script
6.4.2.1
Using EM CLI from the Remote Destination Host
6.4.2.2
Using EM CLI from the OMS Host
6.4.3
Installing a Management Agent Using the RPM File
6.4.3.1
Acquiring the Management Agent Software and Downloading the RPM File onto the OMS Host
6.4.3.2
Transferring the RPM File to the Destination Host
6.4.3.3
Installing the Management Agent Using the RPM File
6.4.4
Installing a Management Agent on a Virtual Host
6.4.5
Response File Parameters for Installing a Management Agent in Silent Mode Using the AgentPull Script
6.4.6
Response File Parameters for Installing a Management Agent in Silent Mode Using the agentDeploy Script
6.4.7
Response File Parameters for Installing a Management Agent in Silent Mode Using an RPM File
6.4.8
Options Supported by the AgentPull Script
6.4.9
Options Supported by the agentDeploy Script
6.4.10
About the Contents of the Downloaded Management Agent Software
6.4.11
About the Contents of the Management Agent RPM File
6.5
After Installing a Management Agent in Silent Mode
7
Cloning Oracle Management Agents
7.1
Overview of Cloning Management Agents
7.2
Before You Begin Cloning a Management Agent
7.3
Prerequisites for Cloning a Management Agent
7.4
Cloning a Management Agent
7.4.1
Cloning a Management Agent in Graphical Mode
7.4.1.1
Cloning a Management Agent Using Add Host Targets Wizard
7.4.1.2
Format of Host List File
7.4.1.3
Additional Parameters Supported for Cloning a Management Agent in Graphical Mode
7.4.2
Cloning a Management Agent in Silent Mode
7.5
After Cloning a Management Agent
8
Installing Shared Agents
8.1
Overview of Installing Shared Agents
8.2
Before You Begin Installing Shared Agents
8.3
Prerequisites for Installing Shared Agents
8.4
Installing Shared Agents
8.4.1
Installing Shared Agents Using Add Host Targets Wizard
8.4.2
Additional Parameters Supported for Installing Shared Agents Using Add Host Targets Wizard
8.4.3
Installing Shared Agents in Silent Mode
8.4.4
Response File Parameters for Installing Shared Agents in Silent Mode
8.5
After Installing Shared Agents
9
Installing the Oracle Management Agent Software Now and Configuring It Later
9.1
Overview of Installing a Management Agent and Configuring It Later
9.2
Before You Begin Installing a Management Agent
9.3
Prerequisites for Installing a Management Agent
9.4
Installing Only the Management Agent Software Binaries
9.5
Configuring the Management Agent Software Binaries
9.6
After Installing a Management Agent
Part V Advanced Installation and Configuration
10
Configuring Enterprise Manager for Firewalls
10.1
About Considering Firewall Configurations While Using Enterprise Manager
10.2
Default Ports Used by Enterprise Manager Components
10.3
About Firewall Configurations for Enterprise Manager
10.4
About Firewalls Between Your Web Browser and the Enterprise Manager Console
10.5
About Configuring a Management Agent on a Host Protected by a Firewall
10.6
Configuring a Management Agent to Use a Proxy Server
10.7
About Configuring a Firewall to Allow the OMS to Communicate With the Management Agents
10.8
About Configuring the OMS on a Host Protected by a Firewall
10.9
Configuring the OMS to Use a Proxy Server to Communicate with Management Agents
10.10
About Configuring a Firewall to Allow Management Agents to Upload Data to the OMS
10.11
About Enabling the OMS to Access My Oracle Support
10.12
About the dontProxyfor Property
10.13
About Firewalls Between the OMS and the Management Repository
10.14
About Firewalls Between Enterprise Manager and a Managed Database Target
10.15
About Using Firewalls with Multiple OMS Instances
10.16
About Configuring Firewalls to Allow ICMP and UDP Traffic for Oracle Beacons
10.17
About Enabling ICMP Echo Requests on Firewalls
11
Sizing Your Enterprise Manager Deployment
11.1
Enterprise Manager Cloud Control Sizing
11.1.1
Overview of Sizing Guidelines
11.1.1.1
Hardware Information
11.1.1.2
Sizing Specifications
11.1.1.3
Sizing for Upgraded Installs
11.1.1.4
Minimum Hardware Requirements
11.1.1.5
Network Topology Considerations
11.1.2
Software Configurations
11.1.2.1
Eval Configuration
11.1.2.2
Small Configuration
11.1.2.3
Medium Configuration
11.1.2.4
Large Configuration
11.1.2.5
Repository Tablespace Sizing
11.1.3
Additional Configurations
11.1.3.1
Large Concurrent UI Load
11.1.3.2
Large Job System Load
11.1.3.3
Large Repository Side Available Load (Release 12.1.0.3 and above)
11.1.3.4
Large Number of Agents (Release 12.1.0.3)
11.1.3.5
Changing OMS Properties
11.1.3.6
Modifying Database Settings
11.1.3.7
BI Publisher Configuration
11.2
Enterprise Manager Cloud Control Performance Methodology
11.2.1
Step 1: Choosing a Starting Platform Cloud Control Deployment
11.2.2
Step 2: Periodically Evaluating the Vital Signs of Your Site
11.2.3
Step 3: Using DBA and Enterprise Manager Tasks To Eliminate Bottlenecks
11.2.3.1
Offline Monthly Tasks
11.2.4
Step 4: Eliminating Bottlenecks Through Tuning
11.2.4.1
High CPU Utilization
11.2.4.2
Loader Vital Signs
11.2.4.3
Rollup Vital Signs
11.2.4.4
Rollup Process
11.2.4.5
Job, Notification, and Alert Vital Signs
11.2.4.6
I/O Vital Signs
11.2.4.7
About the Oracle Enterprise Manager Performance Page
11.2.4.8
Determining the Optimum Number of Middle Tier OMS Servers
11.2.5
Step 5: Extrapolating Linearly Into the Future for Sizing Requirements
11.2.6
Using Returning Query Safeguards to Improve Performance
11.3
Overview of Repository and Sizing Requirements for Fusion Middleware Monitoring
11.3.1
ADP Monitoring
11.3.2
JVMD Monitoring
12
Installing ADP with Advanced Installation Options
12.1
Overview of Application Dependency and Performance Architecture
12.2
Before you Begin Installing Application Dependency and Performance
12.3
Prerequisites for Installing Application Dependency and Performance
12.4
Installing Application Dependency and Performance Using Advanced Installation Options
12.4.1
Deploying ADP Engine Manually Using ApmEngineSetup.pl
12.4.2
Deploying ADP Agents Manually Using deploy_adpagent.pl
12.5
After Installing Application Dependency and Performance
12.5.1
Verifying ADP Engine and ADP Agent Installation
12.5.2
Configuring Oracle SOA Suite for Secure Connectivity (After Installing ADP)
12.5.3
Configuring Oracle WebLogic Server or Oracle WebLogic Portal (WLP) for Secure Connectivity (After Installing ADP)
12.5.4
Importing a Certificate into ADP Engine's Keystore
12.5.5
Configuring ADP Agent When WebLogic Is Installed As a Windows Service
13
Installing JVMD with Advanced Install Options
13.1
Overview of JVMD Architecture
13.2
Before you Begin Installing JVMD
13.3
Prerequisites for Installing JVMD
13.4
Installing JVMD Using Advanced Installation Options
13.4.1
Deploying JVMD Engine Manually Using ApmEngineSetup.pl
13.4.2
Deploying JVMD Agents
13.4.2.1
Deploying JVMD Agents Manually by Downloading and Deploying javadiagnosticagent.ear or jamagent.war
13.4.2.2
Deploying JVMD Agents Manually Using deploy_jvmdagent.pl
13.4.2.3
Deploying JVMD Agents for High Availability
13.4.2.4
Deploying JVMD Database Agent
13.4.2.5
Ensuring Secure Communication by Connecting JVMD Agent to the JVMD Engine Secure Port
13.5
After Installing JVMD
14
Configuring BI Publisher with Enterprise Manager
14.1
Overview
14.1.1
Limitations
14.2
BI Publisher Configuration and Integration with Enterprise Manager 12c
14.2.1
Installing Enterprise Manager and Required Infrastructure
14.2.1.1
Integrating BI Publisher with Enterprise Manager using the configureBIP Script
14.3
Configure BI Publisher that gets Deployed with Enterprise Manager Release 4 (12.1.0.4) or Release 5 (12.1.0.5)
14.4
Upgrade Configuration of BI Publisher from an Old BI Publisher Home to a New BI Publisher under the 12.1.0.4/12.1.0.5 Middleware Home
14.5
Verifying Integration of BI Publisher with Enterprise Manager
14.6
Allowing Access to BI Publisher for Enterprise Manager Administrators
14.6.1
Enterprise Manager Authentication Security Model
14.6.2
BI Publisher Security Model
14.6.3
BI Publisher Permissions
14.6.4
BI Publisher OPSS Application Roles
14.6.5
Authenticating and limiting access BI Publisher features
14.7
Limiting access to BI Publisher features
14.7.1
Granting BI Publisher OPSS Application Roles to Enterprise Manager Administrators in Repository-Based Authentication Mode Using wlst
14.7.2
Propagation Time for Changes to OPSS
14.8
Allowing Access to BI Publisher for Enterprise Manager Administrators in an Underlying LDAP Authentication Security Environment
14.8.1
Mapping LDAP Groups to BI Publisher OPSS Application Roles
14.9
Securing BI Publisher with a Secure Socket Layer (SSL) Certificate
14.10
BI Publisher Administration
14.11
Post-Configuration Steps to take after Configuring BI Publisher
14.12
EMBIP* Roles: Granting Access to Folders and Catalog Objects
14.13
Access to Enterprise Manager Repository
14.14
Troubleshooting
14.14.1
Rerunning configureBIP
14.14.2
BI Publisher Log File Locations
14.14.2.1
configureBIP Log Files
14.14.2.2
Enterprise Manager BI Publisher Tree and EM CLI Log File Output
14.14.2.3
BI Publisher Runtime
14.14.3
Additional Troubleshooting
14.14.4
Redeploying All Enterprise Manager-Supplied BI Publisher Reports
14.14.5
Enabling BI Publisher Debugging
14.14.5.1
Turning on BI Publisher Debugging
14.14.5.2
Turning Off BI Publisher Debugging
14.15
Managing Enterprise Manager - BI Publisher Connection Credentials
14.16
Managing the BI Publisher Server
14.17
Using BI Publisher
14.18
Paths to access BI Publisher
14.19
De-installing BI Publisher that was Not Installed Along with Enterprise Manager 12.1.0.5
15
Running the OMS in Console-Only Mode
Part VI Configuring Enterprise Manager for High Availability
16
High Availability Solutions
16.1
Latest High Availability Information
16.2
Defining High Availability
16.2.1
Levels of High Availability
16.3
Comparing Availability Levels
16.4
Implementing High Availability Levels
17
Enterprise Manager High Availability
17.1
Agent High Availability
17.1.1
Configuring the Management Agent to Automatically Start on Boot and Restart on Failure
17.1.2
Configuring Restart for the Management Agent
17.1.3
Installing the Management Agent Software on Redundant Storage
17.2
Repository High Availability
17.2.1
General Best Practice for Repository High Availability
17.2.2
Configuring RAC for the Management Repository
17.3
Oracle Management Service High Availability
17.3.1
Best Practices for Configuring the Cloud Control OMS to be Compatible with Disaster Recovery using Alias Host Names and Storage Replication
17.3.1.1
Overview and Requirements
17.3.1.2
Create an OMS installation base directory under ORACLE_BASE
17.3.1.3
Configure an Alias Host Name
17.3.1.4
Configure an Oracle Inventory located under OMS installation base directory
17.3.1.5
Configure a Software Owner and Group that can be configured identically on all nodes
17.3.1.6
Select a time zone that can be configured identically on all nodes
17.3.1.7
Installation and Configuration
17.3.2
Configuring the Cloud Control OMS in an Active/Passive Environment for HA Failover Using Virtual Host Names
17.3.2.1
Overview and Requirements
17.3.2.2
Installation and Configuration
17.3.2.3
Setting Up the Virtual Host Name/Virtual IP Address
17.3.2.4
Setting Up Shared Storage
17.3.2.5
Setting Up the Environment
17.3.2.6
Synchronizing Operating System IDs
17.3.2.7
Setting Up Shared Inventory
17.3.2.8
Installing the Software
17.3.2.9
Starting Up Services
17.3.3
Installing Additional Management Services
17.3.4
Configuring Multiple Management Services Behind a Server Load Balancer (SLB)
17.3.4.1
Configuring the Software Library
17.3.4.2
Configuring a Load Balancer
17.3.4.2.1
SLB Side Setup
17.3.4.2.2
Enterprise Manager Side Setup
17.3.4.2.3
Configuring SSL on Enterprise Manager and the SLB (Release 12.1.0.2 and later)
18
Enterprise Manager Disaster Recovery
18.1
Disaster Recovery Overview and Topology
18.2
Design Considerations
18.2.1
Network Considerations
18.2.1.1
Planning Host Names
18.2.1.2
Load Balancers Consideration
18.2.1.3
Application Virtual Host Name Consideration
18.2.2
Storage Considerations
18.2.3
Database Considerations
18.2.3.1
Considerations Where Oracle Database Versions are Lower than 11g Release 2
18.2.3.2
Considerations Where Oracle Database Versions are 11g Release 2 or Higher
18.2.4
Starting Points
18.2.4.1
The primary site is already created, standby site is being planned
18.2.4.2
The primary site is already created, standby site is already created using the deprecated "Standby WLS Domain" method.
18.2.4.3
No installation exists, both primary and standby sites are being planned
18.3
Setting Up Management Repository Disaster Recovery
18.3.1
Configuring a Standby Database for the Management Repository
18.4
Setting Up the OMS, Bi Publisher Shared Storage and Software Library Disaster Recovery
18.4.1
Management Service Disaster Recovery
18.4.2
Monitoring Standby OMS Hosts
18.4.3
Software Library Disaster Recovery
18.4.4
BI Publisher Shared Storage Disaster Recovery
18.4.5
Migrating an Existing Site to Shared Storage
18.5
Performing Switchover and Failover Operations
18.5.1
Switchover Procedure
18.5.2
Failover Procedure
18.6
Keeping the Standby Site in Sync with the Primary
18.7
Disaster Recovery Solution with ACFS Replication
19
Backing Up and Recovering Enterprise Manager
19.1
Backing Up Your Deployment
19.2
Software Library Backup
19.3
Management Repository Backup
19.4
Oracle Management Service Backup
19.5
Management Agent Backup
19.6
Recovery of Failed Enterprise Manager Components
19.6.1
Repository Recovery
19.6.2
Recovery Scenarios
19.6.2.1
Full Recovery on the Same Host
19.6.2.2
Incomplete Recovery on the Same Host
19.6.2.3
Full Recovery on a Different Host
19.6.2.4
Incomplete Recovery on a Different Host
19.6.3
Recovering the OMS
19.6.3.1
Recovering the Software Homes
19.6.3.2
Recreating the OMS
19.6.4
OMS Recovery Scenarios
19.6.4.1
Single OMS, No Server Load Balancer (SLB), OMS Restored on the same Host
19.6.4.2
Single OMS, No SLB, OMS Restored on a Different Host
19.6.4.3
Single OMS, No SLB, OMS Restored on a Different Host using the Original Hostname
19.6.4.4
Multiple OMS, Server Load Balancer, Primary OMS Recovered on the Same Host
19.6.4.5
Multiple OMS, Server Load Balancer Configured, Primary OMS Recovered on a Different Host
19.6.4.6
Multiple OMS, SLB configured, additional OMS recovered on same or different host
19.6.5
Recovering the Software Library
19.6.6
Recovering Management Agents
19.6.7
Management Agent Recovery Scenarios
19.6.7.1
Management Agent Reinstall Using the Same Port
19.6.7.2
Management Agent Restore from Filesystem Backup
19.7
Recovering from a Simultaneous OMS-Management Repository Failure
19.7.1
Collapsed Configuration: Incomplete Management Repository Recovery, Primary OMS on the Same Host
19.7.2
Distributed Configuration: Incomplete Management Repository Recovery, Primary OMS and additional OMS on Different Hosts, SLB Configured
20
Running Multiple BI Publisher Servers
20.1
Introduction BI Publisher Multi-Server Environments
20.2
Reconfiguring BI Publisher to Use a Shared Storage Device
20.3
Adding Secondary BI Publisher Server(s)
20.3.1
Path A - Configuring a Secondary BI Publisher Server Automatically using the "add OMS Provisioning" Job
20.3.1.1
Configuring the Primary BI Publishser Server
20.3.1.2
Reconfiguring BI Publisher to Use Shared Storage
20.3.1.3
Adding an Additional OMS System and Automatically Configuring a Secondary BI Publisher Server
20.3.2
Path B: Configuring Secondary BI Publisher Server(s) after Additional OMS Systems have already been added
20.3.2.1
Configuring primary BI Publisher Server
20.3.2.2
Reconfiguring BI Publisher to Use Shared Storage
20.3.2.3
Configuring a Secondary BI Publisher server(s)
20.4
Confirming Correct Operation of Secondary BI Publisher Servers on an Additional OMS System
20.5
Confirming Details of the Secondary BI Publisher Server
Part VII Deinstallation
21
Deinstalling Enterprise Manager (Single and Multi-OMS Environments)
21.1
Deinstalling Enterprise Manager
21.1.1
Prerequisites for Deinstalling Only the OMS and Retaining the Management Repository
21.1.2
Prerequisites for Deinstalling the Entire Enterprise Manager System
21.1.3
Procedure for Deinstalling Enterprise Manager
21.1.3.1
Deinstalling Enterprise Manager in Graphical Mode
21.1.3.2
Deinstalling Enterprise Manager in Silent Mode
21.1.4
After Deinstalling Enterprise Manager
21.2
Deinstalling or Undeploying Only Plug-ins from the OMS
21.3
Deleting OMS Entries from the Management Repository
22
Deinstalling Oracle Management Agents
22.1
Deinstalling Oracle Management Agents
22.1.1
Prerequisites for Deinstalling Oracle Management Agents
22.1.2
Procedure for Deinstalling Oracle Management Agents
22.1.2.1
(Most Recommended) Deinstalling Oracle Management Agents Using the AgentDeinstall.pl Script
22.1.2.2
Deinstalling Oracle Management Agents Using the Installation Wizard in Graphical Mode
22.1.2.3
Deinstalling Oracle Management Agent Using the Installation Wizard in Silent Mode
22.1.2.4
Deinstalling Shared Agents
22.1.2.5
Deinstalling Oracle Management Agent Installed Using an RPM File
22.1.3
After Deinstalling Oracle Management Agents
22.2
Deinstalling or Undeploying Only Plug-ins from the Oracle Management Agent
23
Deinstalling ADP and JVMD
23.1
Deinstalling ADP
23.1.1
Removing ADP Engine
23.1.1.1
Removing ADP Engine Using Application Performance Management Page
23.1.1.2
Removing ADP Engine Manually
23.1.1.3
Removing ADP Engine Manually Using ApmEngineSetup.pl
23.1.2
Removing ADP Agents
23.1.2.1
Removing ADP Agents Using Application Performance Management Page
23.1.2.2
Removing ADP Agents Manually
23.2
Deinstalling JVMD
23.2.1
Removing JVMD Engine
23.2.1.1
Removing JVMD Engine Using Application Performance Management Page
23.2.1.2
Removing JVMD Engine Manually
23.2.1.3
Removing JVMD Engine Manually Using ApmEngineSetup.pl
23.2.2
Removing JVMD Agents
23.2.2.1
Removing JVMD Agents Using Application Performance Management Page
23.2.2.2
Removing JVMD Agents Manually
24
Removing Standby Oracle Management Services
24.1
Removing Additional Standby OMS Instances
24.2
Removing the First Standby OMS
Part VIII Appendixes
A
Understanding the Enterprise Manager Directory Structure
A.1
Understanding the Enterprise Manager Directories Installed with Oracle Enterprise Manager Cloud Control 12c
A.1.1
About the Oracle Management Service Home Directory
A.1.2
About the Oracle Management Agent Home (AGENT_HOME) Directory
A.1.3
About Business Intelligence Publisher Home Directory
A.1.4
Summary of the Important Directories in the Oracle Management Service Home
A.2
Understanding the Enterprise Manager Directories Installed with Management Service
A.3
Understanding the Enterprise Manager Directories Installed with Management Agent
A.3.1
Summary of the Important Directories in the Oracle Management Agent Home
A.3.2
Understanding the Oracle Management Agent Directory Structure in Windows
A.4
Identifying the Agent Instance Home When Using the emctl Command
B
Overview of the Installation and Configuration Log Files
B.1
Enterprise Manager Cloud Control Installation Logs
B.1.1
Installation Logs
B.1.2
Configuration Logs
B.1.2.1
General Configuration Logs
B.1.2.2
Repository Configuration Logs
B.1.2.2.1
SYSMAN Schema Operation Logs
B.1.2.2.2
EMPrereqKit Logs
B.1.2.2.3
MDS Schema Operation Logs
B.1.2.3
Secure Logs
B.1.2.4
Oracle Management Service Logs
B.2
Add Host Log Files
B.2.1
Initialization Logs
B.2.2
Application Prerequisite Logs
B.2.3
System Prerequisite Logs
B.2.4
Agent Installation Logs
B.2.5
Other Add Host Logs
B.3
Manual Management Agent Installation Logs
B.4
Additional OMS Installation Logs
C
Redirecting Oracle Management Agent to Another Oracle Management Service
C.1
Prerequisites for Redirecting a Management Agent to Another OMS
C.2
Redirecting a Management Agent to Another OMS
D
Applying Patches to Oracle Management Agents While Deploying or Upgrading Them
D.1
Saving Management Agent Patches to an OMS Host
D.2
Verifying Patch Application After Management Agent Deployment or Upgrade
E
Using the RepManager Utility
E.1
Overview of the RepManager Utility
E.2
Actions and Commands Supported by the RepManager Utility
F
Collecting OCM Data Using Oracle Harvester
F.1
Oracle Harvester
F.1.1
Highlights of Oracle Harvester
F.1.2
Oracle Harvester and OCM
F.1.3
Support For Enterprise Manager Release 12.1
F.1.4
Viewing CSIs in Enterprise Manager
F.1.5
Harvester Target Lifecycle Properties from Enterprise Manager
F.1.6
Harvester Job Status Metric
F.1.7
Supported Targets in Oracle Harvester
F.1.8
Configuration Data Not Available in My Oracle Support
F.2
Oracle Configuration Manager
F.3
Additional Information About MOS and OCM
F.4
Troubleshooting Configuration Data Collection Tools
F.4.1
Oracle Harvester Collection Fails If the state/upload/external Directory Is Missing
F.4.2
Oracle Configuration Manager Is Not Running
F.4.3
Configuration Data Not Available in My Oracle Support
F.4.4
Only a Subset of the Targets Is Collected by the Oracle Harvester
G
Enabling the Enterprise Manager Accessibility Features
G.1
Enabling Enterprise Manager Accessibility Mode
G.2
Setting uix-config.xml Flag
G.3
Configuring web.xml File
G.4
Verifying That Screen Reader Support Is Enabled
H
Configuring Targets for Failover in Active/Passive Environments
H.1
Target Relocation in Active/Passive Environments
H.2
Installation and Configuration
H.2.1
Prerequisites
H.2.2
Configuration Steps
H.2.2.1
Discovering Targets
H.2.2.2
Deploying Plug-ins
H.3
Failover Procedure
H.4
Failback Procedure
H.5
EM CLI relocate_targets Parameters
H.6
Relocation Script
H.6.1
Relocation Script Example
I
Standby OMSs Using Standby WebLogic Domain
I.1
Configuring Standby Management Services on a Standby Site
I.1.1
Installing the First Standby Management Service
I.1.2
Installing the First Standby Management Service (Oracle Installer, Software Only Mode)
I.1.3
Installing Additional Standby Management Services
I.1.4
Installing Additional Standby Management Services (Oracle Installer, Software Only Mode)
I.1.5
Validating Your Installation and Complete the Setup
I.1.5.1
Keeping the Standby Site in Sync
I.2
Managing Switchover and Failover Operations
I.2.1
Switchover
I.2.2
Failover
J
Troubleshooting
J.1
Troubleshooting Configuration Assistant Failures
J.1.1
Plugins Prerequisite Check Configuration Assistant
J.1.1.1
Log Files
J.1.1.2
Workaround Steps
J.1.2
Repository Configuration Assistant
J.1.2.1
Log Files
J.1.2.2
Workaround Steps
J.1.3
Repository Out Of Box Configuration Assistant
J.1.3.1
Log Files
J.1.3.2
Workaround Steps
J.1.4
MDS Schema Configuration Assistant
J.1.4.1
Log Files
J.1.4.2
Workaround Steps
J.1.5
OMS Configuration Assistant
J.1.5.1
Log Files
J.1.5.2
Workaround Steps
J.1.6
Plugins Deployment and Configuration Configuration Assistant
J.1.6.1
Log Files
J.1.6.2
Workaround Steps
J.1.7
Start Oracle Management Service Configuration Assistant
J.1.7.1
Log Files
J.1.7.2
Workaround Steps
J.1.8
Plugins Inventory Migration Configuration Assistant
J.1.8.1
Log Files
J.1.8.2
Workaround Steps
J.1.9
Oracle Configuration Manager Repeater Configuration Assistant
J.1.9.1
Log Files
J.1.9.2
Workaround Steps
J.1.10
OCM Configuration for OMS Configuration Assistant
J.1.10.1
Log Files
J.1.10.2
Workaround Steps
J.1.11
Agent Configuration Assistant
J.1.11.1
Log Files
J.1.11.2
Workaround Steps
J.1.12
Agent Upgrade Configuration Assistant
J.1.12.1
Log Files
J.1.12.2
Workaround Steps
J.1.13
Repository Upgrade Configuration Assistant
J.1.13.1
Log Files
J.1.13.2
Workaround Steps
J.1.14
Stopping APM Engines Configuration Assistant
J.1.14.1
Log Files
J.1.14.2
Workaround Steps
J.1.15
Stop Admin Server Configuration Assistant
J.1.15.1
Log Files
J.1.15.2
Workaround Steps
J.2
Troubleshooting ADP and JVMD Failures
J.2.1
ADP Engine Name Conflict
J.2.1.1
Error
J.2.1.2
Workaround Steps
J.2.2
ADP Agent Deployment Failure
J.2.2.1
Error
J.2.2.2
Workaround Steps
J.2.3
ADP Agent Deployment Failure on WebLogic Server 12.1.2
J.2.3.1
Error
J.2.3.2
Workaround Steps
J.2.4
JVMD Agent Deployment Failure
J.2.4.1
Error
J.2.4.2
Workaround Steps
J.2.5
SSL Handshake Failure During Agent Deployment
J.2.5.1
Error
J.2.5.2
Workaround Steps
J.2.6
Copying ADP Agent Zip or Javadiagnosticagent.ear Failure
J.2.6.1
Error
J.2.6.2
Workaround Steps
J.2.7
JVM Pool Creation Failure
J.2.7.1
Error
J.2.7.2
Troubleshooting Tips
J.3
Troubleshooting Package-Related Issues
J.4
Troubleshooting Deinstallation Failures
J.5
Troubleshooting Management Agent Installation Failures
Index
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