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Oracle® Enterprise Manager Cloud Control Administrator's Guide
12c Release 1 (12.1.0.2)
Part Number E24473-16
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Contents
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Conventions
Part I Monitoring and Managing Targets
1
Overview of Enterprise Monitoring
1.1
Monitoring Overview
1.2
Comprehensive Out-of-Box Monitoring
1.3
Monitoring: Basics
1.3.1
Metric Thresholds: Determining When a Monitored Condition is an Issue
1.3.2
Metric Baselines: Determining Valid Metric Thresholds
1.3.3
Events: Defining What Conditions are of Interest
1.3.4
Corrective Actions: Resolving Issues Automatically
1.3.5
Metric Extensions: Customizing Monitoring
1.3.6
Blackouts
1.4
Monitoring: Advanced Setup
1.4.1
Monitoring Templates
1.4.2
Administration Groups and Template Collections
1.5
Notifications
1.5.1
Customizing Notifications
1.6
Managing Events, Incidents, and Problems
1.6.1
Incident Manager
1.6.2
Incident Rules and Rule Sets
1.6.3
Connectors
1.7
Accessing Monitoring Information
2
Discovering and Monitoring Targets
2.1
About Discovering, Promoting, and Monitoring Hosts and Targets
2.1.1
What is Discovery?
2.1.2
What is Promotion?
2.1.3
What is Monitoring?
2.2
Discovery and Monitoring in Enterprise Manager Lifecycle
2.3
Overview of the Discovery and Monitoring Process
2.4
Automatically Discovering and Monitoring Targets
2.4.1
Prerequisites
2.4.2
Step 1: Discovering Unmanaged Hosts Using IP Scan
2.4.3
Step 2: Converting Unmanaged Hosts to Managed Hosts
2.4.4
Step 3: Discovering Targets on Managed Hosts
2.4.5
Step 4: Promoting Targets
2.5
Manually Discovering and Monitoring Targets
2.5.1
Step 1: Discovering Unmanaged Hosts
2.5.2
Step 2: Converting Unmanaged Hosts to Managed Hosts
2.5.3
Step 3: Discovering Targets on Managed Hosts
2.5.4
Step 4: Promoting Targets
3
Using Incident Management
3.1
Events, Incidents, and Problems
3.1.1
Event Management
3.1.2
Incident Management
3.1.3
Problem Management
3.1.4
Summing Up
3.1.5
Working with Events, Incidents, and Problems
3.2
Key Concepts: Events, Incidents, and Problems
3.2.1
Events
3.2.2
Incidents
3.2.2.1
Working with Incidents
3.2.2.2
Incident Composed of a Single Event
3.2.2.3
Incident Composed of Multiple Events
3.2.2.4
How are Incidents Created?
3.2.3
Problems
3.2.4
Rule Sets
3.2.4.1
Out-of-Box Rule Sets
3.2.4.2
Rule Set Types
3.2.4.3
Rules
3.2.5
Incident Manager
3.2.5.1
Views
3.3
Setting Up Your Incident Management Environment
3.3.1
Setting Up Your Monitoring Infrastructure
3.3.1.1
Rule Set Development
3.3.2
Setting Up Notifications
3.3.3
Setting Up Administrators and Privileges
3.3.4
Setting Up Rule Sets
3.3.4.1
Creating a Rule Set
3.3.4.2
Creating a Rule to Create an Incident
3.3.4.3
Creating a Rule to Manage Escalation of Incidents
3.3.4.4
Creating a Rule to Escalate a Problem
3.3.4.5
Subscribing to a Rule
3.3.4.6
Receiving E-mail for Private Rules
3.4
Working with Incidents
3.4.1
Finding What Needs to be Worked On
3.4.2
Searching for Incidents
3.4.3
Setting Up Custom Views
3.4.4
Responding and Working on a Simple Incident
3.4.5
Responding to and Managing Multiple Incidents, Events and Problems in Bulk
3.4.6
Searching My Oracle Support Knowledge
3.4.7
Open Service Request (Problems-only)
3.4.8
Suppressing Incidents and Problems
3.4.9
Managing Workload Distribution of Incidents
3.4.10
Reviewing Events on a Periodic Basis
3.4.10.1
Creating an Incident Manually
3.5
Advanced Topics
3.5.1
Defining Custom Incident Statuses
3.5.2
Clearing Stateless Alerts for Metric Alert Event Types
3.5.3
User-reported Events
3.5.3.1
Format
3.5.3.2
Options
3.5.3.3
Examples
3.5.4
Additional Rule Applications
3.5.4.1
Setting Up a Rule to Send Different Notifications for Different Severity States of an Event
3.5.4.2
Creating a Rule to Notify Different Administrators Based on the Event Type
3.5.4.3
Creating a Rule to Create a Ticket for Incidents
3.5.4.4
Creating a Rule to Send SNMP Traps to Third Party Systems
3.5.5
Event Prioritization
3.6
Moving from Enterprise Manager 10/11g to 12c
4
Notifications
4.1
Setting Up Notifications
4.1.1
Setting Up a Mail Server for Notifications
4.1.1.1
Setting Up Repeat Notifications
4.1.2
Setting Up E-mail for Yourself
4.1.2.1
Defining E-mail Addresses
4.1.2.2
Setting Up a Notification Schedule
4.1.2.3
Subscribe to Receive E-mail for Incident Rules
4.1.3
Setting Up E-mail for Other Administrators
4.1.4
E-mail Customization
4.1.4.1
E-mail Customization Reference
4.2
Extending Notification Beyond E-mail
4.3
Sending Notifications Using OS Commands and Scripts
4.3.1
Environment Variables Related to Event Sources
4.3.2
Script Examples
4.3.3
Migrating pre-12c OS Command Scripts
4.4
Sending Notifcations Using PL/SQL Procedures
4.4.1
Migrating Pre-12c PL/SQL Advanced Notification Methods
4.5
Sending SNMP Traps to Third Party Systems
4.5.1
SNMP Traps: Moving from Previous Enterprise Manager Releases to 12c
4.6
Management Information Base (MIB)
4.6.1
About MIBs
4.6.2
MIB Definition
4.6.3
Reading the MIB Variable Descriptions
4.6.3.1
Variable Name
4.7
Passing Corrective Action Status Change Information
4.7.1
Passing Corrective Action Execution Status to an OS Command or Script
4.7.2
Passing Corrective Action Execution Status to a PLSQL Procedure
4.8
Passing Job Execution Status Information
4.8.1
Passing Job Execution Status to a PL/SQL Procedure
4.8.2
Passing Job Execution Status to an OS Command or Script
4.9
Passing User-Defined Target Properties to Notification Methods
4.10
Troubleshooting Notifications
4.10.1
General Setup
4.10.2
Notification System Errors
4.10.3
Notification System Trace Messages
4.10.4
E-mail Errors
4.10.5
OS Command Errors
4.10.6
SNMP Trap Errors
4.10.7
PL/SQL Errors
5
Managing Groups
5.1
Introduction to Groups
5.1.1
Overview of Groups
5.1.2
Overview of Privilege Propagating Groups
5.1.3
Overview of Dynamic Groups
5.1.4
Overview of Administration Groups
5.2
Managing Groups
5.2.1
Creating and Editing Groups
5.2.2
Creating Dynamic Groups
5.2.3
Adding Members to Privilege Propagating Groups
5.2.4
Converting Conventional Groups to Privilege Propagating Groups
5.2.5
Viewing and Managing Groups
5.2.6
Overview of Group Charts
5.2.7
Overview of Group Members
5.2.8
Viewing Group Status History
5.2.9
About the System Dashboard
5.3
Using Out-of-Box Reports
6
Administration Groups
6.1
What is an Administration Group?
6.1.1
Developing an Administration Group
6.2
Planning
6.3
Implementing Administration Groups and Template Collections
6.3.1
Creating an Administration Group
6.3.1.1
Accessing the Administration Group Home Page
6.3.1.2
Defining a Hierarchy
6.3.1.3
Defining Template Collections
6.3.1.4
Associating Template Collections with Administration Groups
6.4
Removing Administration Groups
7
Monitoring Templates
7.1
About Monitoring Templates
7.2
Definition of a Monitoring Template
7.3
Default Templates (Auto Apply Templates)
7.4
Viewing a List of Monitoring Templates
7.5
Creating a Monitoring Template
7.6
Editing a Monitoring Template
7.7
Applying Monitoring Templates to Targets
7.7.1
Applying a Monitoring Template
7.7.2
Monitoring Template Application Options
7.7.2.1
Apply Options
7.7.2.2
Metrics with Key Value Settings
7.8
Comparing Monitoring Templates with Targets
7.8.1
When is a metric between a template and a target considered "different"?
7.9
Comparing Metric Settings Using Information Publisher
7.10
Exporting and Importing Monitoring Templates
7.11
Changing the Monitoring Template Apply History Retention Period
8
Metric Extensions
8.1
What are Metric Extensions?
8.2
Metric Extension Lifecycle
8.3
Working with Metric Extensions
8.3.1
Administrator Privilege Requirements
8.3.2
Granting Create Metric Extension Privilege
8.3.3
Managing Administrator Privileges
8.3.4
Managing Administrator Access to Metric Extensions
8.3.4.1
Granting Full/Edit Privileges on a Metric Extension
8.3.4.2
Revoking Access Privileges on a Metric Extension
8.3.4.3
Transferring Metric Extension Ownership
8.3.5
Creating a New Metric Extension
8.3.6
Creating a New Metric Extension (Create Like)
8.3.7
Editing a Metric Extension
8.3.8
Creating the Next Version of an Existing Metric Extension
8.3.9
Importing a Metric Extension
8.3.10
Exporting a Metric Extension
8.3.11
Deleting a Metric Extension
8.3.12
Deploying Metric Extensions to a Group of Targets
8.3.13
Updating Older Versions of Metric Extensions Already deployed to a Group of Targets
8.4
Adapters
8.4.1
OS Command Adapter - Single Column
8.4.2
OS Command Adapter- Multiple Values
8.4.3
OS Command Adapter - Multiple Columns
8.4.4
SQL Adapter
8.4.5
SNMP (Simple Network Management Protocol) Adapter
8.4.6
JMX Adapter
8.5
Converting User-defined Metrics to Metric Extensions
8.5.1
Overview
8.5.2
Commands
8.6
Metric Extension Command Line Verbs
9
Utilizing the Job System and Corrective Actions
9.1
Job System Purpose and Overview
9.1.1
What Are Job Executions and Job Runs?
9.1.2
Operations on Job Executions and Job Runs
9.2
Preliminary Considerations
9.2.1
Creating Scripts
9.2.2
Sharing Job Responsibilities
9.2.3
Submitting Jobs for Groups
9.3
Creating Jobs
9.3.1
Selecting a Job Type
9.3.2
Creating an OS Command Job
9.3.2.1
Specifying a Single Operation
9.3.2.2
Specifying a Script
9.3.2.3
Access Level Rules
9.3.3
Creating a SQL Script Job
9.3.3.1
Specifying Targets
9.3.3.2
Specifying Options for the Parameters Page
9.3.3.3
Specifying Host and Database Credentials
9.3.3.4
Returning Error Codes from SQL Script Jobs
9.3.4
Creating a Multi-task Job
9.3.4.1
Job Capabilities
9.3.4.2
Specifying Targets for a Multi-task Job
9.3.4.3
Adding Tasks to the Job
9.4
Analyzing Job Activity
9.5
Generating Job Event Criteria
9.5.1
Enabling Events For Job Status and Targetless Jobs
9.5.2
Adding Targets To Generate Events For Job Status
9.6
Creating Event Rules For Job Status Change
9.6.1
Creating Job Status Change Event Rules For Jobs
9.6.2
Creating Job Status Change Event Rules For Targets
9.7
Creating Corrective Actions
9.7.1
Providing Credentials
9.7.2
Creating Corrective Actions for Metrics
9.7.3
Creating a Library Corrective Action
9.7.4
Specifying Access to Corrective Actions
9.7.4.1
Defining or Modifying Access
9.7.4.2
Access Level Rules
9.7.5
Setting Up Notifications for Corrective Actions
9.7.6
Providing Agent-side Response Actions
9.7.6.1
Specifying Commands and Scripts
9.7.6.2
Using Target Properties in Commands
9.7.6.3
Using Advanced Capabilities
10
Configuring and Using Services
10.1
Introduction to Services
10.1.1
Defining Services in Enterprise Manager
10.1.2
Modeling Services
10.1.2.1
Availability of a Service
10.1.2.2
Performance and Usage
10.1.2.3
Service Level Agreements (SLA)
10.2
Creating and Configuring a Service
10.2.1
Creating a Generic Service
10.2.2
Configuring a Service
10.2.2.1
Root Cause Analysis Configuration
10.2.2.2
Service Tests and Beacons
10.2.2.3
Availability Definition
10.2.2.4
Performance Metrics
10.2.2.5
Usage Metrics
10.2.3
Configuring an Aggregate Service
10.3
Creating a Test Based Service
10.3.1
Creating an ATS Service Test Using OATS Load Script
10.3.1.1
Creating a Self Contained Zip File
10.3.1.2
Creating an ATS Service Test
10.3.1.3
Databanking and Parameterization
10.3.1.4
Parameterizing URLs
10.3.1.5
Success or Failure Validation
10.3.1.6
Using Beacon Override
10.3.1.7
Updating the Databank File
10.3.1.8
Using SLM Header for RUEI Integration
10.3.2
Using the Transaction Recorder
10.4
Creating a System Based Service
10.5
Setting Up and Using Service Level Agreements
10.5.1
Actionable Item Rules for SLAs
10.5.2
Creating a Service Level Objective
10.5.3
Lifecycle of an SLA
10.5.4
Viewing the Status of SLAs for a Service
10.5.5
Defining Custom SLA Business Calendars
10.6
Using the Services Dashboard
10.6.1
Viewing the All Dashboards Page
10.6.2
Viewing the Dashboard Details Page
10.6.3
Customizing and Personalizing the Dashboard
10.6.4
Viewing the Dashboard Service Details Page
10.7
Monitoring Settings
10.8
Setting Up Monitoring Templates
10.8.1
Configuring Service Tests and Beacons for the Monitoring Template
10.9
Configuring Service Levels
10.9.1
Defining Service Level Rules
10.9.2
Viewing Service Level Details
10.10
Configuring a Service Using the Command Line Interface
10.11
Troubleshooting Service Tests
10.11.1
Verifying and Troubleshooting Forms Transactions
10.11.1.1
Troubleshooting Forms Transaction Playback
10.11.1.2
Troubleshooting Forms Transaction Recording
10.11.2
Verifying and Troubleshooting Web Transactions
11
Configuring a Software Library
11.1
Overview of Software Library
11.2
Users, Roles, and Privileges
11.3
Performing Software Library Tasks Using EM CLI Verbs or in Graphical Mode
11.4
Software Library Storage
11.4.1
Upload File Locations
11.4.2
Referenced File Location
11.5
Prerequisites for Configuring Software Library
11.6
Configuring Software Library Storage Location
11.6.1
Configuring an OMS Shared Filesystem Location
11.6.2
Configuring an OMS Agent Filesystem Location
11.6.3
Configuring a Referenced File Location
11.7
Configuring Software Library on a Multi-OMS System
11.8
Using Software Library Entities
11.9
Tasks Performed Using the Software Library Home Page
11.9.1
Organizing Entities
11.9.2
Creating Entities
11.9.2.1
Creating Generic Components
11.9.2.2
Creating Directives
11.9.3
Customizing Entities
11.9.4
Managing Entities
11.9.4.1
Accessing Software Library Home Page
11.9.4.2
Accessing Software Library Administration Page
11.9.4.3
Granting or Revoking Privileges
11.9.4.4
Moving Entities
11.9.4.5
Changing Entity Maturity
11.9.4.6
Adding Notes to Entities
11.9.4.7
Adding Attachments to Entities
11.9.4.8
Viewing, Editing, and Deleting Entities
11.9.4.9
Searching Entities
11.9.4.10
Exporting Entities
11.9.4.11
Importing Entities
11.9.4.12
Staging Files Associated With an Entity
11.10
Maintaining Software Library
11.10.1
Periodic Maintenance Tasks
11.10.2
Re-Importing Oracle Owned Entity Files
11.10.3
Deleting Software Library Storage Location
11.10.4
Purging Deleted Entity Files
11.10.5
Backing Up Software Library
12
Introducing Enterprise Manager Support for SNMP
12.1
Benefits of SNMP Support
12.2
About the SNMP Management Station
12.3
How Enterprise Manager Supports SNMP
12.4
Sending SNMP Trap Notifications
12.4.1
About the Management Information Base (MIB)
12.5
Monitoring External Devices Using SNMP
12.5.1
About SNMP Receivelets
12.5.2
About SNMP Fetchlets
12.6
About Metric Extensions
Part II Security
13
Configuring Security
13.1
About Oracle Enterprise Manager Security
13.2
Enterprise Manager Authentication
13.2.1
Repository-Based Authentication
13.2.2
Oracle Access Manager Single Sign-On
13.2.3
Single Sign-On Based Authentication
13.2.3.1
Registering Enterprise Manager as a Partner Application
13.2.3.2
Removing Single Sign-On Configuration
13.2.3.3
Registering Single Sign-On Users as Enterprise Manager Administrators
13.2.3.4
Bypassing the Single Sign-On Logon Page
13.2.3.5
Restoring the Default Authentication Method
13.2.4
Enterprise User Security Based Authentication
13.2.4.1
Registering Enterprise Users as Enterprise Manager Users
13.2.5
Oracle Internet Directory (OID)
13.2.6
Microsoft Active Directory Based Authentication
13.2.6.1
Configuring WebLogic Server Authentication
13.2.6.2
Manage Active Directory Users with External Roles
13.2.6.3
Password Management for Active Directory Users
13.2.6.4
Remove Active Directory Users
13.2.6.5
Remove Active Directory Authentication
13.3
Enterprise Manager Authorization
13.3.1
Authentication Scheme
13.3.2
Classes of Users
13.3.3
Privileges and Roles
13.3.3.1
Granting Privileges
13.4
Configuring Secure Communication (SSL) for Cloud Control
13.4.1
About Enterprise Manager Framework Security
13.4.2
Enabling Security for the Oracle Management Service
13.4.2.1
Creating a New Certificate Authority
13.4.2.2
Viewing the Security Status and OMS Port Information
13.4.2.3
Configuring Transparent Layer Security
13.4.3
Securing the Oracle Management Agent
13.4.4
Enabling Security with Multiple Management Service Installations
13.4.5
Restricting HTTP Access to the Management Service
13.4.6
Managing Agent Registration Passwords
13.4.6.1
Using the Cloud Control Console to Manage Agent Registration Passwords
13.4.6.2
Using emctl to Add a New Agent Registration Password
13.4.7
Configuring the OMS with Server Load Balance
13.4.8
Enabling Security for the Management Repository Database
13.4.8.1
About Oracle Advanced Security and the sqlnet.ora Configuration File
13.4.8.2
Configuring the Management Service to Connect to a Secure Management Repository Database
13.4.8.3
Enabling Oracle Advanced Security for the Management Repository
13.4.8.4
Enabling Security for a Management Agent Monitoring a Secure Management Repository or Database
13.4.9
Configuring Custom Certificates for WebLogic Server
13.4.9.1
Create a Java Keystore for each OMS
13.4.9.2
Import Custom CA Certificates into the Agent's Monitoring Trust Store
13.4.9.3
Configure the Custom Certificate for each OMS
13.4.9.4
Rolling back to the Demonstration Certificate
13.4.10
Configuring Third Party Certificates
13.4.10.1
Configuring a Third Party Certificate for HTTPS Console Users
13.4.10.2
Configuring Third Party Certificate for HTTPS Upload Virtual Host
13.5
Accessing Managed Targets
13.5.1
Credential Subsystem
13.5.1.1
Named Credential
13.5.1.2
Job Credentials
13.5.1.3
Monitoring Credentials
13.5.1.4
Collection Credentials
13.5.1.5
Preferred Credentials
13.5.1.6
Managing Credentials Using EM CLI
13.5.2
Setting Up SSH Key-based Host Authentication
13.5.2.1
Setup Example Session
13.5.2.2
Setting Up Host Preferred Credentials Using SSH Key Credentials
13.5.3
Pluggable Authentication Modules (PAM) Support for Hosts
13.5.3.1
Configuring PAM for RHEL4 Users
13.5.3.2
Configuring PAM for AIX Users
13.5.4
Sudo and PowerBroker Support
13.5.4.1
Creating a Privilege Delegation Setting
13.5.4.2
Sudo Configuration
13.5.4.3
Updating the PDP Configuration File
13.6
Cryptographic Support
13.6.1
Configuring the emkey
13.6.2
emctl Commands
13.6.2.1
emctl status emkey
13.6.2.2
emctl config emkey -copy_to_credstore
13.6.2.3
emctl config emkey -copy_to_repos
13.6.2.4
emctl config emkey -copy_to_file_from_credstore
13.6.2.5
emctl config emkey -copy_to_file_from_repos
13.6.2.6
emctl config emkey -copy_to_credstore_from_file
13.6.2.7
emctl config emkey -copy_to_repos_from_file
13.6.2.8
emctl config emkey -remove_from_repos
13.6.3
Install and Upgrade Scenarios
13.6.3.1
Installing the Management Repository
13.6.3.2
Installing the First Oracle Management Service
13.6.3.3
Upgrading from 10.2 or 11.1 to 12.1
13.6.3.4
Recreating the Management Repository
13.7
Setting Up the Auditing System for Enterprise Manager
13.7.1
Configuring the Enterprise Manager Audit System
13.7.2
Configuring the Audit Data Export Service
13.7.3
Updating the Audit Settings
13.7.4
Searching the Audit Data
13.7.5
List of Operations Audited
13.8
Additional Security Considerations
13.8.1
Changing the SYSMAN and MGMT_VIEW Passwords
13.8.1.1
Changing the SYSMAN User Password
13.8.1.2
Changing the MGMT_VIEW User Password
13.8.2
Responding to Browser-Specific Security Certificate Alerts
13.8.2.1
Responding to the Internet Explorer Security Alert Dialog Box
13.8.2.2
Responding to the Mozilla Firefox New Site Certificate Dialog Box
13.8.2.3
Responding to the Google Chrome Security Alert Dialog Box
13.8.2.4
Responding to Safari Security Dialog Box
13.8.3
Configuring Beacons to Monitor Web Applications Over HTTPS
13.8.4
Patching Oracle Homes When the User is Locked
13.8.5
Cloning Oracle Homes
Part III Generating Reports
14
Using Information Publisher
14.1
About Information Publisher
14.2
Out-of-Box Report Definitions
14.3
Custom Reports
14.3.1
Creating Custom Reports
14.3.2
Report Parameters
14.3.3
Report Elements
14.4
Scheduling Reports
14.4.1
Flexible Schedules
14.4.2
Storing and Purging Report Copies
14.4.3
E-mailing Reports
14.5
Sharing Reports
Part IV Accessing Enterpise Manager via Mobile Devices
15
Remote Access To Enterprise Manager
15.1
Reviewing System Requirements
15.2
Performing Initial Setup
15.3
Connecting the First Time
15.4
Encountering the Login Screen
15.5
Managing Settings
15.6
Using Cloud Control Mobile in Incident Manager
15.7
Working in Cloud Control Mobile
15.7.1
Viewing Incidents and Problems
15.7.2
Changing Views
15.7.3
Performing Actions
15.8
Learning Tips and Tricks
15.9
Connecting to Enterprise Manager Desktop Version
Part V Engineered Systems Management
16
Discovering and Managing Exadata Targets and Systems
16.1
Automatically Discovering an Oracle Database Machine
16.2
Viewing the Topology of an Existing DB Machine Target
16.3
Drilling Down to Individual Targets
16.4
Viewing Critical Hardware Information for the DB Machine
16.5
Viewing DB Machine Alerts
16.6
Adding Exadata Components Manually
16.7
About Oracle Exadata Storage Server
16.7.1
Using Exadata As a Cloud Control Target
16.7.2
Performing Administration Tasks on Exadata Cells
16.7.3
Performing Administration Tasks on Infiniband Networks
16.7.4
Launching the IORM Performance Page
16.7.5
Viewing an Exadata Cell Configuration
16.7.6
Managing a Single I/O Resource Management Allocation
16.7.7
Accessing Oracle Support Workbench for Exadata Cell
16.7.8
Changing the IORM Mode and Updating the IORM Objective
17
Using Oracle Exalogic Elastic Cloud
17.1
Using the Exalogic Elastic Cloud Discovery Wizard
17.2
Displaying and Using the Exalogic Elastic Cloud Home Page and Dashboard
17.3
Viewing Application Deployments in Exalogic Elastic Cloud Targets
17.4
Viewing WebLogic Domains in Exalogic Elastic Cloud Targets
17.5
Viewing Coherence Clusters in Exalogic Elastic Cloud Targets
17.6
Viewing Hosts in Exalogic Elastic Cloud Targets
Part VI Administering Cloud Control
18
Personalizing Cloud Control
18.1
Personalizing a Cloud Control Page
18.2
Customizing a Region
18.3
Setting Your Homepage
19
Maintaining Enterprise Manager
19.1
Overview: Managing the Manager
19.2
Health Overview
19.3
Repository
19.4
Controlling and Configuring Management Agents
19.4.1
Manage Cloud Control Agents Page
19.4.2
Agent Home Page
19.4.3
Controlling a Single Agent
19.4.4
Configuring Single Management Agents
19.4.5
Controlling Multiple Management Agents
19.4.6
Configuring Multiple Agents
19.4.7
Upgrading Multiple Management Agents
19.5
Management Services
19.6
Viewing Enterprise Manager Topology and Charts
20
Maintaining and Troubleshooting the Management Repository
20.1
Management Repository Deployment Guidelines
20.2
Management Repository Data Retention Policies
20.2.1
Management Repository Default Aggregation and Purging Policies
20.2.2
Management Repository Default Aggregation and Purging Policies for Other Management Data
20.2.3
Modifying the Default Aggregation and Purging Policies
20.2.4
Modifying Data Retention Policies When Targets Are Deleted
20.2.5
How to Modify the Retention Period of Job History
20.2.6
DBMS_SCHEDULER Troubleshooting
20.3
Changing the SYSMAN Password
20.4
Dropping and Recreating the Management Repository
20.4.1
Dropping the Management Repository
20.4.2
Recreating the Management Repository
20.4.2.1
Using the RepManager Script to Create the Management Repository
20.4.2.2
Using a Connect Descriptor to Identify the Management Repository Database
20.5
Troubleshooting Management Repository Creation Errors
20.5.1
Package Body Does Not Exist Error While Creating the Management Repository
20.5.2
Server Connection Hung Error While Creating the Management Repository
20.5.3
General Troubleshooting Techniques for Creating the Management Repository
20.6
Cross Platform Enterprise Manager Repository Migration
20.6.1
Common Prerequisites
20.6.2
Methodologies
20.6.2.1
Cross Platform Transportable Database
20.6.2.2
Migration Using Physical Standby
20.6.2.3
Data Pump
20.6.3
Post Migration Verification
21
Updating Cloud Control
21.1
Using Self Update
21.1.1
What Can Be Updated?
21.2
Setting Up Self Update
21.2.1
Setting Up Enterprise Manager Self Update Mode
21.2.2
Assigning Self Update Privileges to Users
21.2.3
Setting Up the Software Library
21.2.4
Setting Up the EM CLI Utility (Optional)
21.3
Applying an Update
21.3.1
Applying an Update in Online Mode
21.3.2
Applying an Update in Offline Mode
21.4
Accessing Informational Updates
21.5
Acquiring or Updating Management Agent Software
21.5.1
Acquiring Management Agent Software in Online Mode
21.5.2
Acquiring Management Agent Software in Offline Mode
22
Plug-In Manager
22.1
Introduction to Plug-ins
22.1.1
What Is the Enterprise Manager 12c Extensibility Paradigm?
22.1.2
What Are Plug-Ins?
22.1.3
Are All Plug-Ins Deployed by Default?
22.1.4
How Often Are Plug-Ins Released?
22.2
Workflow of Plug-In Deployment
22.3
Introduction to Plug-In Manager
22.3.1
What is Plug-In Manager?
22.3.2
How to Access Plug-In Manager?
22.3.3
What Operations Can Be Performed Using Plug-In Manager?
22.4
Actions that Can Be Performed Using Plug-In Manager
22.4.1
Checking the Availability of Plug-Ins
22.4.2
Viewing Information about Plug-Ins
22.4.2.1
Differentiating Plug-In Releases from Enterprise Manager Platform Releases
22.4.2.2
Identifying Plug-In ID
22.4.2.3
Viewing Targets and Operating Systems Certified for Deployed Plug-Ins
22.4.2.4
Verifying Deployed Plug-Ins
22.4.3
Downloading Plug-Ins
22.4.3.1
Downloading Plug-Ins in Online Mode
22.4.3.2
Downloading Plug-Ins in Offline Mode
22.4.4
Deploying Plug-Ins to Oracle Management Service
22.4.4.1
Tracking the Deployment Status of Plug-Ins on Oracle Management Service
22.4.5
Upgrading Plug-Ins Deployed to Oracle Management Service
22.4.5.1
Upgrading Across Plug-In Versions Deployed to Oracle Management Service
22.4.5.2
Upgrading Across Plug-In Revisions Within a Plug-In Version Deployed to Oracle Management Service
22.4.6
Deploying Plug-Ins on Oracle Management Agent
22.4.6.1
Tracking the Deployment Status of Plug-Ins on Oracle Management Agent
22.4.7
Upgrading Plug-Ins Deployed to Oracle Management Agent
22.4.8
Undeploying Plug-Ins from Oracle Management Agent
22.4.9
Undeploying Plug-Ins from Oracle Management Service
22.5
Troubleshooting
22.5.1
Understanding Plug-In Homes
22.5.2
Troubleshooting Plug-In Deployment Issues
23
Patching Enterprise Manager
23.1
Overview
23.2
Patching OMS and Management Repository
23.2.1
OMS Patches
23.2.2
Repository Patches
23.2.3
Applying OMS and Repository Patches
23.3
Patching Enterprise Manager Agents
23.3.1
Management Agent Patches
23.3.1.1
Patches and Updates Versus My Oracle Support
23.3.2
Automated Agent Patching
23.3.2.1
Accessing Patches and Updates
23.3.2.2
Viewing Patch Recommendations
23.3.2.3
Searching Patches
23.3.2.4
Applying Management Agent Patches
23.3.2.5
Verifying the Applied Agent Patches
23.3.2.6
Validating Agent Patch Errors
23.3.2.7
Deinstalling the Applied Agent Patches
23.3.3
Manual Agent Patching
24
Starting and Stopping Enterprise Manager Components
24.1
Controlling the Oracle Management Agent
24.1.1
Starting, Stopping, and Checking the Status of the Management Agent on UNIX
24.1.2
Starting and Stopping the Management Agent on Windows
24.1.3
Checking the Status of the Management Agent on Windows
24.2
Controlling the Oracle Management Service
24.2.1
Controlling the Management Service on UNIX
24.2.1.1
Using emctl to Start, Stop, and Check the Status of the Oracle Management Service
24.2.2
Controlling the Management Service on Windows
24.3
Controlling Fusion Middleware Control
24.4
Controlling the Database Control on UNIX
24.4.1
Starting the Database Control on UNIX
24.4.2
Stopping the Database Control on UNIX
24.4.3
Starting and Stopping the Database Control on Windows
24.5
Guidelines for Starting Multiple Enterprise Manager Components on a Single Host
24.6
Starting and Stopping Oracle Enterprise Manager 11
g
Grid Control
24.6.1
Starting Grid Control and All Its Components
24.6.2
Stopping Grid Control and All Its Components
24.7
Additional Management Agent Commands
24.7.1
Uploading and Reloading Data to the Management Repository
24.7.2
Specifying New Target Monitoring Credentials
24.7.2.1
Using the Grid Control Console to Modify the Monitoring Credentials
24.7.2.2
Using the Enterprise Manager Command Line to Modify the Monitoring Credentials
24.7.3
Listing the Targets on a Managed Host
24.7.4
Controlling Blackouts
24.7.5
Changing the Management Agent Time Zone
24.7.6
Reevaluating Metric Collections
24.8
emctl Commands
24.9
Using emctl.log File
25
Locating and Configuring Enterprise Manager Log Files
25.1
Managing Log Files
25.1.1
Viewing Log Files and Their Messages
25.1.2
Searching Log Files
25.1.2.1
Searching Log Files: Basic Searches
25.1.2.2
Searching Log Files: Advanced Searches
25.1.3
Downloading Log Files
25.2
Locating Management Agent Log and Trace Files
25.2.1
About the Management Agent Log and Trace Files
25.2.1.1
Structure of Agent Log Files
25.2.2
Locating the Management Agent Log and Trace Files
25.2.3
Setting Oracle Management Agent Log Levels
25.2.3.1
Modifying the Default Logging Level
25.2.3.2
Setting gcagent.log
25.2.3.3
Setting gcagent_error.log
25.2.3.4
Setting the Log Level for Individual Classes and Packages
25.2.3.5
Setting gcagent_mdu.log
25.2.3.6
Setting the TRACE Level
25.3
Locating and Configuring Oracle Management Service Log and Trace Files
25.3.1
About the Oracle Management Service Log and Trace Files
25.3.2
Locating Oracle Management Service Log and Trace Files
25.3.3
Controlling the Size and Number of Oracle Management Service Log and Trace Files
25.3.4
Controlling the Contents of the Oracle Management Service Trace File
25.3.5
Controlling the Oracle WebLogic Server and Oracle HTTP Server Log Files
Part VII Configuring Enterprise Manager for High Availability
26
High Availability Solutions
26.1
Latest High Availability Information
26.2
Defining High Availability
26.2.1
Levels of High Availability
26.3
Comparing Availability Levels
26.4
Implementing High Availability Levels
27
Setting Up High Availability
27.1
Installation Best Practices for Enterprise Manager High Availability
27.1.1
Configuring the Management Agent to Automatically Start on Boot and Restart on Failure
27.1.2
Configuring Restart for the Management Agent
27.1.3
Installing the Management Agent Software on Redundant Storage
27.2
Installation Best Practices for Enterprise Manager Management Repository High Availability
27.3
Configuring a Standby Database for the Management Repository
27.4
Configuring Management Service to RAC Management Repository Communication
27.5
Configuring the First Management Service for High Availability
27.5.1
Management Service Install Location
27.6
Configuring the Cloud Control OMS in an Active/Passive Environment for High Availability Failover Using Virtual Host Names
27.6.1
Overview and Requirements
27.6.2
Installation and Configuration
27.6.3
Setting Up the Virtual Host Name/Virtual IP Address
27.6.4
Setting Up Shared Storage
27.6.5
Setting Up the Environment
27.6.6
Synchronizing Operating System IDs
27.6.7
Setting Up Shared Inventory
27.6.8
Installing the Software
27.6.9
Starting Up Services
27.7
Configuring the Software Library
27.8
Configuring a Load Balancer
27.8.1
SLB Setup
27.8.2
Enterprise Manager Side Setup
27.9
Installing Additional Primary Management Services
27.10
Configuring Standby Management Services on a Standby Site
27.10.1
Installing the First Standby Management Service
27.10.2
Installing the First Standby Management Service (Oracle Installer, Software Only Mode)
27.10.3
Installing Additional Standby Management Services
27.10.4
Installing Additional Standby Management Services (Oracle Installer, Software Only Mode)
27.10.5
Validating Your Installation and Complete the Setup
27.10.5.1
Keeping the Standby Site in Sync
28
Backing Up and Recovering Enterprise Manager
28.1
Backing Up Your Deployment
28.2
Management Repository Backup
28.3
Oracle Management Service Backup
28.4
Management Agent Backup
28.5
Recovery of Failed Enterprise Manager Components
28.5.1
Repository Recovery
28.5.2
Recovery Scenarios
28.5.2.1
Full Recovery on the Same Host
28.5.2.2
Incomplete Recovery on the Same Host
28.5.2.3
Full Recovery on a Different Host
28.5.2.4
Incomplete Recovery on a Different Host
28.5.3
Recovering the OMS
28.5.4
OMS Recovery Scenarios
28.5.4.1
Single OMS, No Server Load Balancer (SLB), OMS Restored on the same Host
28.5.4.2
Single OMS, No SLB, OMS Restored on a Different Host
28.5.4.3
Single OMS, No SLB, OMS Restored on a Different Host using the Original Hostname
28.5.4.4
Multiple OMS, Server Load Balancer, Primary OMS Recovered on the Same Host
28.5.4.5
Multiple OMS, Server Load Balancer Configured, Primary OMS Recovered on a Different Host
28.5.4.6
Multiple OMS, SLB configured, additional OMS recovered on same or different host
28.5.5
Recovering Management Agents
28.5.6
Management Agent Recovery Scenarios
28.5.6.1
Management Agent Reinstall Using the Same Port
28.5.6.2
Management Agent Restore from Filesystem Backup
28.6
Recovering from a Simultaneous OMS-Management Repository Failure
28.6.1
Collapsed Configuration: Incomplete Management Repository Recovery, Primary OMS on the Same Host
28.6.2
Distributed Configuration: Incomplete Management Repository Recovery, Primary OMS and additional OMS on Different Hosts, SLB Configured
29
Managing Switchover and Failover Operations
29.1
Switchover
29.2
Failover
29.3
Automatic Failover to the Standby Site in a Level 4 MAA Configuration
A
Interpreting Variables of the Enterprise Manager MIB
A.1
oraEMNGEvent
A.1.1
oraEMNGEventIndex
A.1.2
oraEMNGEventNotifType
A.1.3
oraEMNGEventMessage
A.1.4
oraEMNGEventMessageURL
A.1.5
oraEMNGEventSeverity
A.1.6
oraEMNGEventRepeatCount
A.1.7
oraEMNGEventActionMsg
A.1.8
oraEMNGEventOccurrenceTime
A.1.9
oraEMNGEventReportedTime
A.1.10
oraEMNGEventCategories
A.1.11
oraEMNGEventCategoryCodes
A.1.12
oraEMNGEventType
A.1.13
oraEMNGEventName
A.1.14
oraEMNGAssocIncidentId
A.1.15
oraEMNGAssocIncidentOwner
A.1.16
oraEMNGAssocIncidentAcked
A.1.17
oraEMNGAssocIncidentStatus
A.1.18
oraEMNGAssocIncidentPriority
A.1.19
oraEMNGAssocIncidentEscLevel
A.1.20
oraEMNGEventTargetName
A.1.21
oraEMNGEventTargetNameURL
A.1.22
oraEMNGEventTargetType
A.1.23
oraEMNGEventHostName
A.1.24
oraEMNGEventTargetOwner
A.1.25
oraEMNGEventTgtLifeCycleStatus
A.1.26
oraEMNGEventTargetVersion
A.1.27
oraEMNGEventUserDefinedTgtProp
A.1.28
oraEMNGEventSourceObjName
A.1.29
oraEMNGEventSourceObjNameURL
A.1.30
oraEMNGEventSourceObjType
A.1.31
oraEMNGEventSourceObjSubType
A.1.32
oraEMNGEventSourceObjOwner
A.1.33
oraEMNGEventCAJobName
A.1.34
oraEMNGEventCAJobStatus
A.1.35
oraEMNGEventCAJobOwner
A.1.36
oraEMNGEventCAJobStepOutput
A.1.37
oraEMNGEventCAJobType
A.1.38
oraEMNGEventRuleSetName
A.1.39
oraEMNGEventRuleName
A.1.40
oraEMNGEventRuleOwner
A.1.41
oraEMNGEventSequenceId
A.1.42
oraEMNGEventRCADetails
A.1.43
oraEMNGEventContextAttrs
A.1.44
oraEMNGEventUserComments
A.1.45
oraEMNGEventUpdates
A.1.46
oraEMNGEventTypeAttr1
A.1.47
oraEMNGEventTypeAttr2
A.1.48
oraEMNGEventTypeAttr3
A.1.49
oraEMNGEventTypeAttr4
A.1.50
oraEMNGEventTypeAttr5
A.1.51
oraEMNGEventTypeAttr6
A.1.52
oraEMNGEventTypeAttr7
A.1.53
oraEMNGEventTypeAttr8
A.1.54
oraEMNGEventTypeAttr9
A.1.55
oraEMNGEventTypeAttr10
A.1.56
oraEMNGEventTypeAttr11
A.1.57
oraEMNGEventTypeAttr12
A.1.58
oraEMNGEventTypeAttr13
A.1.59
oraEMNGEventTypeAttr14
A.1.60
oraEMNGEventTypeAttr15
A.1.61
oraEMNGEventTypeAttr16
A.1.62
oraEMNGEventTypeAttr17
A.1.63
oraEMNGEventTypeAttr18
A.1.64
oraEMNGEventTypeAttr19
A.1.65
oraEMNGEventTypeAttr20
A.1.66
oraEMNGEventTypeAttr21
A.1.67
oraEMNGEventTypeAttr22
A.1.68
oraEMNGEventTypeAttr23
A.1.69
oraEMNGEventTypeAttr24
A.1.70
oraEMNGEventTypeAttr25
A.1.71
oraEMNGEventTypeAttr26
A.1.72
oraEMNGEventTypeAttr27
A.1.73
oraEMNGEventTypeAttr28
A.1.74
oraEMNGEventTypeAttr29
A.1.75
oraEMNGEventTypeAttr30
A.1.76
oraEMNGEventTypeAttr31
A.1.77
oraEMNGEventTypeAttr32
A.1.78
oraEMNGEventTypeAttr33
A.1.79
oraEMNGEventTypeAttr34
A.1.80
oraEMNGEventTypeAttr35
A.2
oraEM4AlertTable
A.2.1
oraEM4AlertTargetName
A.2.2
oraEM4AlertTargetType
A.2.3
oraEM4AlertHostName
A.2.4
oraEM4AlertMetricName
A.2.5
oraEM4AlertKeyName
A.2.6
oraEM4AlertKeyValue
A.2.7
oraEM4AlertTimeStamp
A.2.8
oraEM4AlertSeverity
A.2.9
oraEM4AlertMessage
A.2.10
oraEM4AlertRuleName
A.2.11
oraEM4AlertRuleOwner
A.2.12
oraEM4AlertMetricValue
A.2.13
oraEM4AlertContext
A.2.14
oraEM4AlertCycleGuid
A.2.15
oraEM4AlertRepeatCount
A.2.16
oraEM4AlertUDTargetProperties
A.2.17
oraEM4AlertAck
A.2.18
oraEM4AlertAckBy
A.2.19
oraEM4AlertNotifType
A.2.20
oraEM4AlertViolationGuid
A.3
oraEM4JobAlertTable
A.3.1
oraEM4JobAlertJobName
A.3.2
oraEM4JobAlertJobOwner
A.3.3
oraEM4JobAlertJobType
A.3.4
oraEM4JobAlertJobStatus
A.3.5
oraEM4JobAlertTargets
A.3.6
oraEM4JobAlertTimeStamp
A.3.7
oraEM4JobAlertRuleName
A.3.8
oraEM4JobAlertRuleOwner
A.3.9
oraEM4JobAlertMetricName
A.3.10
oraEM4JobAlertMetricValue
A.3.11
oraEM4JobAlertContext
A.3.12
oraEM4JobAlertKeyName
A.3.13
oraEM4JobAlertKeyValue
A.3.14
oraEM4JobAlertSeverity
A.3.15
oraEM4JobAlertJobId
A.3.16
oraEM4JobAlertJobExecId
B
Enterprise Manager MIB Definition
B.1
MIB Definition
C
SNMP Trap Mappings
C.1
Pre-12c Enterprise Manager Metric Alerts
C.2
Pre-12C Target Availability Alerts
C.3
Pre-12C Corrective Action Results for Metric Alerts
C.4
Corrective Action Results for Target Availability
C.5
Job Status Change
Index
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