The Sun Ray administration model has seven types of user sessions:
Default - Normal user login
Register - User self-registration
Kiosk - Anonymous user operation
Insert card - User smart card required
Card error - Unrecognized user smart card type
No entry - User's smart card token is blocked
Session Refused - The server refuses to grant a session to a client that does not meet the server's security requirements
The Default, Register, and Kiosk session types have normal login processes. When a problem occurs, investigate the following:
Sun Ray server configuration files. However, the Sun Ray Software itself modifies some configuration files. In most cases, these changes are identified with Sun Ray Software specific comments. Do not change these modifications.
Any X server startup files that have been modified
dtlogin or gdm status
Although the last four session types display icons on the Sun Ray Client, they do not have login processes. If the user removes and reinserts the smart card immediately, the icon disappears but the Wait for Session OSD icon remains. These session types and their OSDs do not cause concern. The user can perform one of the following actions:
Insert a recognized smart card in the correct orientation
Ask the Sun Ray administrator to grant access
Ask the Sun Ray administrator to download the correct firmware