The Home section provides a high-level overview of an account's assets, account history, current balances, and News Feed of account activity. You initiate new payments from the Home section by using the Make Payment button.
| Field | Description |
|---|---|
| Assets | Lists the services, including charge offers and discounts, purchased for this account. Select this section to view the details of each service in the center of the account page. Services can also be inactivated or terminated in each asset's card.
See "About Account Assets" for more information. If the account has multiple bill units, a menu appears in the center of the account page:
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| Account History, All Bill Units, Bill Unit | Displays service, payment, and billing information for an account or for a bill unit, if the account has multiple bill units. The Account History area or an individual Bill Unit area must be selected to make the Bills Graph area, the Balance area, and Balance and News Feed links appear.
Depending on the age of the account and payment history, information about past due amounts, current amounts, and the bill in progress is shown here.
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| Make Payment | Click to make a payment on the account or bill unit. If the account has multiple bill units, select a bill unit to make this button appear. See "Making a Payment". |
| Show Bill Units | Click to see information about each bill unit if the account has multiple bill units.
If an account has multiple bill units, you must select a bill unit to see the billing cycle, the Bills graph, and the Balances section. |
| Balances | Click to see an graphic overview of the account or the bill unit information and balances. The Bills graph displays information about bills, purchases, payments, A/R transactions, and customer interactions. See "About the Bills Graph" and "About Balances". |
| News Feed | Click to see a listing of account information. You can view a listing of all events, or you can view only A/R transactions, payments, charges, or account changes. See "Working with the News Feed". |