Curricula and Certification Workflow Notifications

This topic lists the delivered workflow notifications the system uses to send out automatic program notifications to learners whenever there is a relevant registration status change for a curriculum or certification registration. Use the Enrollment Notifications page to generate these notifications.

The delivered workflow notifications includes:

Program registration approval.
Program registration approval to manager.
Program registration confirmation notice.
Program completion notice.
Program registration drop notice.
Program registration denied.
Program pending payment.
Coordinator assignment notification.
Certification issue.
Certification reissue.
Certification warning.
Certification expiration.
Certification revocation.
Certification waiver.
Registration incomplete.

Program Registration Approval

This topic describes the delivered Program Registration Approval workflow notification.

Trigger Description

Learner registers for the program and the program requires approval. Also generated when training units or purchase order is used as the payment method, the program requires payment approval, and the training unit pool or purchase order has an owner assigned.

Action Description

Alerts the learner that registration for the program is pending approval.
Provides the learner with the program name, program code, registration confirmation number, and registration status.
Directs the learner to the My Learning page for more details.

Template Name

LM_REG_PEAP_LRNR

Processing Type

Batch

Program Registration Approval to Manager

This topic describes the delivered Program Registration Approval to Manager workflow notification.

Trigger Description

Learner registers for the program and the program requires approval.

Action Description

Alerts the manager that she or he must approve this registration request.
Provides the manager with learner's name, program name, program code, confirmation number, and registration status.
Directs the manager to the Maintain Approvals page to approve or decline the request.

Template Name

LM_REG_PEAP_MGR

Processing Type

Batch

Program Registration Confirmation Notice

This topic describes the delivered Program Registration Confirmation Notice workflow notification.

Trigger Description

A learner, manager, or administrator registers learner for a program and learner is successfully registered or an administrator updates a learner's program status to Register.

Action Description

Confirms learner's program registration.
Provides the learner with program name, program code, confirmation number, and registration status.
Directs the learner to the My Learning page for more details.

Template Name

LM_REG_CONF

Processing Type

Batch

Program Completion Notice

This topic describes the delivered Program Completion Notice workflow notification.

Trigger Description

Learner completes the program.

Action Description

Confirms learner's completion of the program.
Provides the learner with program name, program code, confirmation number, and registration status.
Informs the learner that her or his learning history will be updated to reflect the accomplishment.
Directs the learner to the All Learning page for more details.

Template Name

LM_REG_COMP

Processing Type

Batch

Program Registration Drop Notice

This topic describes the delivered Program Registration Drop Notice workflow notification.

Trigger Description

A learner, manager, or administrator drops a program registration.

Action Description

Alerts the learner that her or his registration for the program has been dropped.
Provides the learner with program name, program code, confirmation number, and registration status.

Template Name

LM_REG_DROP

Processing Type

Batch

Program Registration Denied

This topic describes the delivered Program Registration Denied workflow notification.

Trigger Description

An approver denies a registration.

Action Description

Alerts the learner that her or his registration for the program has been denied.
Provides the learner with program name, program code, confirmation number, and registration status.

Template Name

LM_REG_DENIED

Processing Type

Batch

Program Pending Payment

This topic describes the delivered Program Pending Payment workflow notification.

Trigger Description

Learner registers in a program using Cash or Check as payment method.

Action Description

Alerts the learner that registration for the program is pending payment.
Provides learner with the program code, program name, confirmation number and registration status.

Template Name

LM_REG_PEPA_LRNR

Processing Type

Batch

Coordinator Assignment Notification

This topic describes the delivered Coordinator Assignment Notification workflow notification.

Trigger Description

The administrator assigns the instructor as a coordinator for a program.

Action Description

Informs the instructor that she or he has been assigned coordinator for the certification program.
Provides instructor with program name and program code.
Refers instructors to the Instructor Schedule page for details.

Template Name

LM_LECR_COORD_RMNDR

Processing Type

Batch

Certification Issue

This topic describes the delivered Certification Issue workflow notification.

Trigger Description

An administrator issues a certification using a status of Complete.

Action Description

Alerts the learner that her or his certification has been issued.
Provides the learner with the certification name.

Template Name

LM_LECR_CERT_ISSUE

Processing Type

Batch

Certification Reissue

This topic describes the delivered Certification Reissue workflow notification.

Trigger Description

An administrator reissues a certification using a status of Reissue.

Action Description

Alerts the learner that her or his certification for the program has been reissued.
Provides the learner with the certification name.

Template Name

LM_LECR_CERT_REISSUE

Processing Type

Batch

Certification Revocation

This topic describes the delivered Certification Revocation workflow notification.

Trigger Description

An administrator changes the status of a certification to Revoked.

Action Description

Alerts learner that her or his certification has been revoked.
Provides learner with program name and reason code.
Provides learner with the full name of the administrator who take the action.

Template Name

LM_LECR_CERT_REVOKE

Processing Type

Batch.

Certification Waiver

This topic describes the delivered Certification Waiver workflow notification.

Trigger Description

An administrator changes the status of a certification to Waived, or adds new supplemental learning for a certification.

Action Description

Alerts learner that her or his certification has been waived.
Provides learner with program name.

Template Name

LM_LECR_CERT_WAIVER

Processing Type

Manually processed by administrator using the View Certification Roster page (Enterprise Learning, Learner Tasks, Administer Program Rosters, Administer Program Rosters).

Registration Incomplete

This topic describes the delivered Registration Incomplete workflow notification.

Trigger Description

An administrator changes the status of a program to Not Completed or the learner fails to complete the certification prior to the target completion date and the learner is marked Not Completed. In the second case, you must run the Program Status Updates process before the notification can be sent.

Action Description

Notifies learner that her or his status for the certification is now incomplete because it was not completed by the target completion date.
Provides learner with program name, program code, confirmation number, and registration status.
Directs learners to All Learning page for more details about this certification.

Template Name

LM_REG_INCO

Processing Type

Batch