Logging in to Oracle Advanced Support Platform

Once you have received e-mail notification that your user account has been enabled, log in to the Oracle Advanced Support Platform home page.

Note:

If you cannot log in to Oracle Advanced Support Platform or have not received e-mail notification, contact your ITSM.

To log in to Oracle Advanced Support Platform:

Open the following Web page:
```
https://amr.oracle.com
```
The Oracle Advanced Support Platform login page appears, displaying your user profile.

Modify the following fields as required:

Area	Field	Description
Username	Title	One of the following values: Miss Mr Mrs Ms
	User Type	One of the following values: Provider - for service provider users Customer - for customer users and customer user administrators
	First Name^Foot 1	Your first name
	Last Name^Footref 1	Your last name
	Home Page	URL for your home page
Preferences	Language^Footref 1	Your preferred display language
	Time Zone^Footref 1	Time zone in which you work
	Date Format^Footref 1	Format to be used when displaying dates
	Time Format^Footref 1	Format to be used when displaying time
Contact Information	E-mail Address^Footref 1	Your e-mail address
	Notification	Check this check box to receive notifications from Oracle Advanced Support Platform to this e-mail address
	Phone Numbers	Phone number corresponding to the e-mail address entered
	Type	Type of phone number, having one of the following values: Home Mobile/Cell Office

^Footnote 1Mandatory field

Add addresses as follows:

Note:

You must add an office address.

Enter the following information then click OK:

Field	Description
Type	One of the following values: - Billing - Home - Office - Other - Shipping
Address Line 1	First line of the address, in free text
Address Line 2	Second line of the address, in free text
Address Line 3	Third line of the address, in free text
Postal Code	Post code for the address, if any
City	Name of the city
State or province	Name of the state or province
Country	Select the country from the list

The Profile page reappears, showing the new address in the Addresses pane.

Click Save.

A hylerlinked message appears, confirming that the login has been successful.
Click the hyperlinked success message.

The Oracle Advanced Support Platform home page appears.
Click Advanced Monitoring.

The Advanced Monitoring page appears.

Note:
If you cannot see the Advanced Monitoring tab when you log in to Oracle Advanced Support Platform, contact your ITSM.