As the Oracle Advanced Support Platform Customer User Administrator (CUA), you manage all Oracle Advanced Support Platform users and contacts for your customer organization(s). Oracle Advanced Support Platform provides the following capabilities:
The My Services tab provides a dashboard view of all your Oracle services. The dashboard presents news, announcements, and other content that has been published for your Oracle services, displayed in the corresponding widget. You can also check delivery plan information for your Oracle services, including start and end delivery dates, service contacts, and any content uploaded specifically for that service.
The Accounts tab provides account management capabilities for the selected customer. The Contracts page displays a searchable list of the customer's contracts with Oracle. The Address Book page provides the ability to maintain contact information for the customer's Oracle Advanced Support Platform users and groups. Access to Oracle Advanced Support Platform tabs and resources is governed by a framework of policies and assignments, which can be managed on the Policies and Assignments page. Policies and assignments can be applied to individuals and to groups, which can be defined on the Groups page. Finally, the User Profile page defines personal contact information and preferences for the user.
About Oracle Advanced Support Platform
About Oracle Advanced Support Platform Users