The My Services tab presents the news, announcements, and other content that has been published for your Oracle services, displayed in the corresponding widget.
This widget shows news about your Cloud Managed Cloud Services, as published by your Oracle Service Delivery Manager (SDM).
This widget shows information about all services for your organization. On this tab, you can view details of each services, including any content uploaded for that service, and contacts and users associated with each service.
This widget displays all contacts for each service. A contact is an individual involved with your organization's Oracle services and packages whose contact details have been registered in Oracle Advanced Support Platform.
Contacts includes both users, who have Oracle Advanced Support Platform accounts, and other individuals, who personal contact information is held in Oracle Advanced Support Platform but who do not have an Oracle Advanced Support Platform account. Only users, that is, individuals who have been assigned an Oracle Advanced Support Platform account, can access Oracle Advanced Support Platform.
This widget provides an overview of all announcements, documents, and links uploaded or published for a given service. You can also upload content on the Content page. Your Oracle SDM can publish information and collateral directly to this page from Oracle's internal service delivery system.
This widget displays the last 20 published announcements for your services or customer organization by your Oracle Service Delivery Manager (SDM). These announcements can include changes to and comments on your service plans and associated tasks. Click the hyperlinked announcement name to download and save the annoucement such as content publication. You can also publish content to this widget from the My Content widget, described in Managing My Content.
This widget shows an image that represents your organization. You can upload this image in My Content or your Oracle SDM can also upload this image using the Oracle service delivery system.
This widget contains content published by your Oracle SDM to help deepen your understanding of Oracle Advanced Support Platform. All content in this widget is read-only.
You can personalize the My Services tab by dragging any of the widgets onto the tab or removing them from the tab, to reflect the information that is of most interest to you. When you log out, the combination you choose is saved then used as the default layout the next time you log in.
You must have an Oracle Advanced Support Platform customer user account.
To Customize the My Services Tab:
Log in to Oracle Advanced Support Platform.
The Oracle Advanced Support Platform Home page appears.
On the My Services tab, drag any of the following widgets from the right hand area into the Dashboard:
Cloud Service - This widget shows news about your Cloud Managed Cloud Services, as published by your Oracle Service Delivery Manager (SDM).
My Content - (Read only) This widget contains content published by your Oracle Service Delivery Manager (SDM) to help you understand and begin to use Oracle Advanced Support Platform. All content in this widget is read-only.
Learn More - (Read only) This widget contains content published by your Oracle SDM to help deepen your understanding of Oracle Advanced Support Platform. All content in this widget is read-only.
My Services - This widget provides a summary of service delivery information for all of your organization's Oracle services, including the start and end dates as well as content uploaded specifically for that service.
My Announcements - This widget displays the last 20 published announcements for your services or customer organization by your Oracle Service Delivery Manager (SDM). These announcements can include changes to and comments on your service plans and associated tasks. Click the hyperlinked announcement name to download and save the annoucement such as content publication. You can also publish content to this widget from the My Content widget, described in Managing My Content.
Customer Logo - This widget shows an image that represents your organization. You can upload this image in My Content or your Oracle SDM can also upload this image using the Oracle service delivery system.
My Contacts - This widget contains articles and general news about your Oracle service, as published by your Oracle SDM.
Changes are saved when you log out of Oracle Advanced Support Platform.