The My Services widget displays all your organization's Oracle services. Click any of the services to view information about the service delivery plan, such as announcements that have been made. The information, published by your Oracle Service Delivery Manager (SDM), is drawn directly from Oracle's internal service delivery management system.
You have an Oracle Advanced Support Platform customer user account.
To view a details of a service:
Log in to Oracle Advanced Support Platform.
The Oracle Advanced Support Platform Home page appears.
On the My Services tab, go to the My Services widget.
The My Services widget displaysthe following information about each service:
| Field | Description |
|---|---|
| Name | Name of the service |
| Status | Status of the service plan, being one of the following:
|
| Start Date | Date on which service begins, in the format DD-MMM-YYYY where DD is the day, MMM is the month, and YYYY is the year. |
| End Date | Date on which service finishes, in the format DD-MMM-YYYY where DD is the day, MMM is the month, and YYYY is the year. |
| Last Updated Date | Date on which this service delivery information was last updated. |
| Content | Details of content items uploaded to this service. |
Here, you can:
Filter displayed services - Click any column name to sort the services displayed by that column. For example, click Name to sort alphabetically by name.
Click the same column again to reverse the sort order. Clicking the Name column again sorts in reverse alphabetical order.
Search services - In the Search field on the menu bar, enter the contact's email address, or first or last name. Oracle Advanced Support Platform automatically completes the string you enter with the first contact that matches. You can also use the wildcard %. Then click the Search icon. The page is refreshed, displaying the service(s) matching the full or partial entry.