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Administration Guide for Oracle Self-Service E-Billing > Command Center Jobs and Configuration Parameters > Billing Jobs > LoadExternalCSRUsers JobYou create and configure a LoadExternalCSRUsers job to load an input file with the new customer service representative users from an external authentication system, such as single-sign, to Oracle Self-Service E-Billing. The load input file requires the following minimum information, in CSV format: The load input file can contain the following optional fields: The following example shows the format for a record in an input file (userName,firstName,lastName,role,email,language):
Parameters for Configuring the Scanner TaskTable 17 displays the configuration parameters for the Scanner task. Parameters for Configuring the LoadExternalCSRUsers TaskTable 18 displays the configuration parameters for the LoadExternalCSRUsers task.
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