Bookshelf Home | Contents | Index | PDF |
Application Guide for Oracle Self-Service E-Billing (Consumer Edition) > Customer Service Representative Use Cases > Editing a CSR UserThis use case lets administrative CSR users view the current profile information of all the CSR users, including their own. A CSR administrator can modify the first name, last name, email address, or role. Table 55 lists and describes the Editing a CSR User use case functions.
Main Path for Editing a CSR UserThe main path to edit a CSR user is as follows:
Alternate Path for Editing a CSR UserThe CSR administrator clicks Cancel; the Manage Profile Detail screen displays with the original settings. |
Application Guide for Oracle Self-Service E-Billing (Consumer Edition) | Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |