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Artech

PeopleSoft Innovator

Artech enhanced the user experience for its over 57,000 users by adopting PeopleSoft fluid features and global search

Summary

Artech, in conjunction with their partner Kovaion Consulting, upgraded from PeopleTools 8.57 to 8.60.04, from HCM PI 21 to PI 45, and from FSCM PI 22 to PI 46. They used this opportunity to give their over 57,000 users a better user experience with fluid employee and manager self-service and global search. They have adopted PeopleSoft configuration frameworks to isolate customizations, converting them to configurations. They are now ready to adopt several of the newly delivered application features and dashboards.

Customer comments

Artech is the largest women and minority-owned IT staffing firm in the U.S., with $925 million in annual revenues in 2022 and a global footprint. With nearly three decades of experience, Artech empowers businesses through applied human intelligence and offers a spectrum of services that include workforce solutions (contingent staffing, bulk/project staffing, master vendor, RPO, direct hire and payroll transition) and project-based solutions (digital experience, technical operations, technical development, business operations, and digital platforms).

Artech kicked off an upgrade project in November 2022 with the goal of modernizing operations, leveraging global best practices, and enhancing the end-user experience. This included a PeopleTools upgrade and HCM and FSCM PUM image updates.

Personalized user experience

Artech has rolled out the fluid user interface (ESS and MSS) to all its over 57,000 vendors, contractors, and administrators. The newly delivered fluid pages and screens were branded with styles and logos (specifically designed for Artech).

Screen shot of the Fluid Backoffice homepage

Fluid Backoffice homepage

Screen shot of the Fluid Contractor homepage

Fluid Contractor homepage

Screen shot of the Fluid Employee Self Service homepage

Fluid Employee Self Service homepage

To enable seamless search, global search has been configured for navigation search. Content-based search for the core modules like Workforce Administration, Absence Management, and Time and Labor is planned.

Screen shot of the menu search suggestions

Global Search – Menu search suggestions

A Notification tile was created to share the latest news with employees. A Reports tile for quick access to important reports was created on the homepage using navigation collections for ease of navigation and as a one-click solution.

Branding

The upgraded PeopleSoft application leverages the PeopleSoft fluid branding framework to deliver a consistent and seamless look and feel to the employees.

Screen shot of branding of transaction pages

Branding of transaction pages

Branding changes including a logo, color scheme, and alignment were implemented to fit with our branding image.

Screen shot of branding of the PeopleSoft signon page

Branding of the PeopleSoft signon page

Screen shot of branding of the header and logo

Branding of the header and logo

Isolation of customizations and reduction of technical debt

Artech and the Kovaion team identified over 50 customizations, which were isolated by using event mapping, Page and Field Configurator, and other delivered tools and frameworks.

Screen shot of event mapping for delivered components

Event mapping for delivered components

Benefits

Benefits from the upgrade:

  • Transformed PeopleSoft HCM and FSCM applications.
  • Personalized the user experience.
  • Reduced the customization footprint and technical debt.
  • Deployed a scalable futuristic application.
  • Re-engineered business processes.