ITC Infotech moved their PeopleSoft HCM and FSCM applications from Microsoft Windows on-premises to Oracle Linux on Oracle Cloud Infrastructure (OCI)

About ITC Infotech

ITC Infotech is a wholly owned subsidiary of ITC Ltd. ITC is one of India’s leading private sector companies and a diversified conglomerate with businesses spanning consumer goods, hotels, paperboard and packaging, agribusiness, and information technology.

ITC Infotech is a leading global technology services and solutions provider. ITC Infotech helps its clients succeed in their digital transformation and cloud native journey by seamlessly bringing together digital expertise, strong industry specific alliances, and the unique ability to leverage deep domain expertise from ITC group of businesses.

ITC Infotech is headquartered in Bangalore, India with a global presence in 39 countries, revenues of $500 million with 12,000 employees worldwide. It provides technology solutions and services to enterprises across industries such as banking and financial services, healthcare, manufacturing, consumer goods, and travel and hospitality as a long-term partner.

PeopleSoft Footprint and move to OCI

ITC Infotech moved their PeopleSoft HCM and FSCM applications from Microsoft Windows on-premises to Oracle Linux on OCI. As part of their transformation journey to OCI, ITC Infotech:

• Upgraded to PeopleTools 8.60.10
• Used PeopleSoft Cloud Manager to provision middle tiers on OCI.
• Used PeopleSoft Cloud Manager for upgrading and patching PeopleTools.
• Adopted Cloud Security Posture Management (CSPM), implementing it through OCI Cloud Guard.
• Implemented user authentication for PeopleSoft using F5 APM module, federated by Azure AD.
• Integrated application and infrastructure logs on OCI with Microsoft Sentinel Service, making it a single source for log data analytics.
• Secured the entire application workload environment using Palo Alto firewall that was deployed through OCI marketplace image

During the upgrade, ITC Infotech leveraged PeopleSoft Cloud Manager to empower administrators with self-service tools to create, manage, and tear down environments quickly, fostering agility and faster time-to-market for new applications and updates. Cloud Manager was used to:

• Create topologies and templates resulting in reduction of time and effort to set up new environments and automating provisioning of environments to a large extent.
• Add and remove nodes allowing for quicker resource provisioning and tear down based on demand. This resulted in easy scalability, optimizing performance and cost efficiency.
• Upgrade and patch PeopleTools.
• Patch and clone CPUs.
• Quickly create development and test instances.

Since migrating their PeopleSoft applications on to OCI, ITC Infotech has been able to:

• Implement PeopleSoft unified navigation across HCM and FSCM that offsets the PeopleSoft portal that was implemented on-premises.
• Use Oracle Cloud Guard to help ITC Infotech’s security team report and improve cloud security posture management of OCI.
• Embrace new technologies available on OCI and get better performance while controlling cost.
• Simplify disaster recovery with easy backup and restore options, ensuring business continuity and data protection.
• Reduce the complexity and overhead of maintaining on-premises infrastructure, allowing IT teams to focus on strategic initiatives rather than routine maintenance tasks.

Looking ahead

The ITC Infotech marketing team says:

“ITC Infotech has doubled its revenue in the last five years. In our journey to our next orbit of growth, the bedrock of our ability to support scalability would be well-defined technology, and industry-grade processes for our key business functions.

“These processes, which drive a seamless employee and client experience and operational efficiencies must be amplified by supporting systems. As we continue to scale, the need for modernizing our enterprise business processes is increasing each day. It is instrumental to achieve our objectives, and to support our growth aspirations towards a $1 billion organization, backed by visibility and predictability of our business, and standardized, digital, future-ready processes.”