Receiving Attachments

The Attachments folder displays all attachments in all of your email folders. The Attachments folder enables you to view and search for attachments.

You can preview TXT, GIF, and JPG files in Convergence. If your browser is installed with a PDF plug-in, you can also preview PDF files in Convergence. You can download files that you cannot view and open them with another application.

To preview an attachment, select the attachment and then select Open or View.

When working with attachments you receive, see the following topics:

Downloading Attachments

To download an attachment, do one of the following:

  • From the Folder Page, do the following:

    1. Select the email that has the attachment.

    2. Select the attachment and then select Save.

  • From the Attachments Page, do the following:

    1. Select the attachment.

    2. Select the Save icon.

The file is downloaded according to how your browser and device are configured.

Related Topics

Searching for Attachments

Searching for Attachments

You search for attachments from the Attachments folder.

To search for an attachment:

  1. In the Messages section, select Attachments.

    The Attachments Page appears.

  2. Do any of the following:

    • Search based on file name, file content, or both:

      1. In the Quick filter field in the top-right corner, select the Search options icon and specify your search criteria.

      2. In the Quick filter field, enter the search text.

        Attachments are filtered as you enter text that matches the search criteria.

    • Search based on other criteria, such as sender, date, file type, or folder:

      1. Select the More filters button and select a filter type.

      2. Select one or more search criteria and specify their filter values.

        See "Attachments Page" for a description of the filter fields.

      3. Select the Apply button.

        The attachments matching the filtering criteria are displayed.

        Filters are listed beneath the Quick filter field. You can edit or remove any of your filters.

Related Topics

Receiving Attachments

Attachments Page

Use the Attachments page to search for, preview, and manage your attachments.

Element Description
Open Select to preview the attachment in Convergence.
Save Select to download the attachment.
View Message Select to view the email associated with this attachment.
Send Select to send the attachment as an attachment in an email.
Refresh Select to refresh the Attachments folder.
Thumbnail view, Filmstrip view, Fullscreen view Choose between the different views of the Attachments folder.
Quick filter Enter text to search for attachments that match the text.
Search options Select this icon (the magnifying glass) in the Quick filter field and select the search criteria.
  • Name: The file name of the attachment

  • Name & Content: The file name or the content of the attachment

More Filters Select to search for an attachment using filters. You can create one of each of the following filters:
  • Sender: Filter by sender

  • Date: Filter by a date range

  • Type: Filter by the type of file

  • Folder: Filter by the folder in which the email is stored


Related Topics

Receiving Attachments