When working with folders, see the following topics:
You can create personal folders at the same level as your Inbox. You can also create personal subfolders inside the Trash, Sent, and Drafts folders and inside personal folders.
To create a personal email folder:
From the toolbar in the Messages section, select the Create or Subscribe to a Folder icon (the folder icon), and then select New Folder.
The Create Mail Folder dialog box appears.
Enter a name for the folder.
Specify the location of the folder:
To create the folder inside an existing folder, select the existing folder.
To create the folder at the same level as the Inbox folder, select your email account at the top of the list.
Select OK.
The folder is added to the Messages section.
Moving and Copying Email into Folders
You can rename personal email folders. The Inbox, Drafts, Sent, Trash, and Spam folders are system folders that cannot be renamed.
To rename a folder:
In the Messages section, select the personal email folder.
From the toolbar in the Messages section, select the Rename Folder icon (the pencil icon).
The Rename Folder dialog box appears.
Enter the name and select OK.
You can delete personal email folders. The Inbox, Drafts, Sent, Trash, and Spam folders are system folders that cannot be deleted.
To delete a folder:
In the Messages section, select the personal email folder.
From the toolbar in the Messages section, select the Delete icon.
The Delete Folder dialog box appears asking you to confirm the deletion of the folder.
Select OK.
The deleted folder (and the email it contains) is moved to the Trash folder.
(Optional) To permanently delete a folder, delete it from the Trash folder.
You cannot restore a folder that you have deleted from your Trash folder.
You can undelete a folder by moving it out of your Trash folder. See "Moving Folders" for more information.
Tip:
On tablets, it is not possible to move folders. To undelete a folder on tablets, first create a folder, then move all the email from the deleted folder into the created folder. See "Moving and Copying Email into Folders" for more information.You can move personal email folders into other folders.
Note:
On tablets, it is not possible to move folders.To move a folder:
In the Messages section, right-click the folder and select Move Folder.
The Move Folder dialog box appears.
Do one of the following:
To move the folder into another folder, select the destination folder.
To move the folder out of another folder and place it at the same level as the Inbox folder, select your email account at the top of the list.
Select OK.
To move or copy email from one email folder to another:
From the Folder Page, select one or more email.
From the Folder page toolbar, do one of the following:
To move the email, select the Move icon.
To copy the email, select the down arrow next to the Move icon, and then select Copy to folder.
A dialog box appears.
Do one of the following:
To move or copy the email into an existing folder, select the folder and then select OK.
To move or copy the email into a new folder, select the New Folder button, then specify a location and a name for the folder, then select the new folder, and then select OK.
Tip:
If your device supports drag-and-drop, you can move email by dragging it from the Folder page into a folder in the Messages section.Sharing folders makes it possible for other users to subscribe to them. You can grant one of the following permissions to users from your corporate address book:
None: The selected user cannot subscribe to this folder.
Read: The selected user can subscribe to the folder and can read the email it contains.
Read + Write: The selected user can subscribe to the folder, can read the email it contains, can delete email from and move email into the folder.
To share and unshare an email folder:
In the Messages section, select the folder.
From the toolbar in the Messages section, select the Folder Properties and Sharing icon (the cogwheel icon), and then select Share Folder.
The Share Folder dialog box appears.
Specify who to share the folder with and what users who subscribe to the folder can do:
To allow subscribers to move or copy email into the folder, select Allow Direct Delivery To This Folder.
To share the folder with anyone who subscribes, select an access permission level for the anyone user.
To share the folder with all users from your own email domain, select an access permission level for the anyone@domain user, where domain is the domain part of your email address.
To share the folder with only specific subscribers, select the address book icon and select the contact to share the folder with. Select the Add icon to add another email field and share the folder with another contact.
Select Save.
Users to whom you have given permission can now subscribe to the folder.
(Optional) To stop sharing a folder with a specific user, from the Share Folder dialog box, set the Access Permissions list to None for that user.
(Optional) To completely stop sharing a folder, from the Share Folder dialog box, set the Access Permissions list to None for all users.
Subscribing to Shared Folders and Unsubscribing from Shared Folders
You can subscribe to email folders that have been shared with you.
To subscribe to and unsubscribe from an email folder:
From the toolbar in the Messages section, select the Create or Subscribe to a Folder icon (the folder icon), and then select Subscribe to Folder.
The Subscribe to Shared Folder dialog box appears. This dialog box displays all the folders to which you have been given permission to subscribe.
Select the folders to which you want to subscribe. You can search for a folder by folder name or owner name from the search field in the top-right corner.
Select the Subscribe button.
Folders to which you subscribe are added to the Messages section under the Subscribed folder.
(Optional) To view your permissions for the shared folder, select the Folder Properties and Sharing icon (the cogwheel icon), and then select Folder Properties.
The Folder Properties dialog box appears, which displays your permissions.
(Optional) To unsubscribe from a shared email folder, in the Messages section, select the folder, then select the Folder Properties and Sharing icon, and then select Unsubscribe.
The Unsubscribe Folder dialog box appears, asking you to confirm that you want to unsubscribe from the folder.
Use the Folder page to view email and perform actions on the email in your folders.
The name of the page assumes the name of the folder you selected.
| Element | Description |
|---|---|
| Get Mail | Select to check for email. |
| Write | Select to compose an email. |
| Reply | Select Reply to reply to the sender of the email. Select the down arrow beside the Reply icon and select Reply All to reply to everyone on the email. |
| Forward | Select Forward to forward the email as an attachment to an email. Select the down arrow beside the Forward icon and select Inline to forward the email text in an email. |
| Move | Select Move to move the email to another folder. Select the down arrow beside the Move icon and select Copy to copy the email to another folder. |
| Select to print the email. | |
| Delete | Select to delete the email from its folder and move the email to the Trash folder. |
| Expunge | Select to permanently delete the email.
This icon is available after you set the email option to mark email as deleted on the Mail Options - General Page. |
| Search field | Enter text to search for email in the current folder. The search field is in the top-right corner of the toolbar. |
| Search options | Select the magnifying glass icon in the search field and select the search attribute for the search.
|
| Reading pane | Displays the content of the selected email.
There is no reading pane when you access Convergence on tablets. |
The following table describes the columns of the email list table. You can sort email in the table by selecting a column heading.
| Element | Description |
|---|---|
| Select all messages | Select the top check box to select all the email in the folder. |
| Read Status | Identifies which email are unread. Unread email has an orange star in this column. |
| Attachments | Identifies which email have attachments. Email with an attachment has a paperclip in this column. |
| Subject | Displays the subject of the email. |
| From | Displays the sender of the email. |
| Date | Displays the date you received the email. |
| Size | Displays the size of the email. |
| Priority | Identifies the priority of the email. High priority email has a red exclamation mark in this column. Low priority email has a blue down-pointing arrow in this column. |
| Flagged | Identifies which email you have flagged. Flagged email has a red flag in this column. |