Setting Email Options

To access the email options, on the sidebar, select Options, and in the Options section, expand Mail.

For information about setting email options, see the following topics:

Mail Options - General Page

Use the General page to set general options for the email service.

Element Description
Place a copy in Select to save a copy of the email you send. Select the Select button and specify the folder in which to save the copies.
Deleting Mail Messages Choose options for deleting email.
  • Move messages to: Moves deleted email to the folder you specify. Select the Select button to specify a folder.

  • Mark messages as deleted: Leaves the email in its folder but marks the email with a delete icon.

  • Empty the trash folder on logout: Permanently deletes all the email from your Trash folder each time you log out of Convergence.

Save message drafts in Select the Select button to choose a folder in which to save drafts.
Composing Email Choose options for composing email:
  • Include the original message in reply: Includes the original email text in your reply to an email.

  • Always spell check before sending a message: Automatically checks the spelling of your email when you send an email.

  • Compose messages using rich text: Uses rich text formatting for emails you compose. Displays formatting icons above the message area of the Compose page.

  • Bcc these email addresses: Includes the specified email addresses as hidden recipients on all email that you compose. Separate email addresses with a comma.

Automatically save outgoing email addresses Select to have Convergence remember email addresses that are not in your Personal or Corporate address books. Convergence uses these addresses to automatically complete the email addresses that you begin to typing. See "Address Books" for more information.

Related Topics

Finishing a Draft

Composing an Email

Checking the Spelling of Email

Compose Page

Mail Options - Layout Page

Use the Layout page to set the layout of your email folder pages.

Element Description
Messages sorted by Select the default order in which emails appear in your email folders.
Column order Set the order of the columns in the email list on the Folder page. Use the Move Up and Move Down buttons to change the order.
Do not show message reading pane Select to hide the reading pane on the Folder page.

There is no reading pane on tablets.


Related Topics

Folder Page

Mail Options - Forwarding Page

Use the Forwarding page to set up automatic email forwarding.

Element Description
Enable automatic forwarding Select to automatically forward all incoming email.

In the Forward to field, enter the email addresses to which all email is forwarded.

Keep a copy of the message Select to keep a copy of forwarded email.

Related Topics

Automatically Forwarding Email

Mail Options - Mail Filters Page

Use the Mail Filters page to manage your email filters.

Element Description
Mail Filters Displays all your mail filters and identifies whether they are enabled. The order in which the filters appear is the order in which they are run. You can disable a filter by deselecting it in the Enabled column.
New Filter Select to create a filter. Opens the Filter page.
Edit Filter Select to edit the selected filter. This opens the filter in the Filter page.
Delete Filter Select to delete the selected filter.
Move Up Select after selecting a filter in the Mail Filters list to move the filter up in the list, which changes the order that the filters are run.
Move Down Select after selecting a filter in the Mail Filters list to move the filter down in the list, which changes the order that the filters are run.

Related Topics

Filtering Incoming Email

Filter Page

Filter Page

Use the Filter page to create and modify your email filters.

The name of the page assumes the name of the filter.

Element Description
Filter Name Enter a name for the filter.
Filter matching options Select the filter operator:
  • Match all of the following: The email must match all the filter criteria.

  • Match any of the following: The email must match at least one of the filter criteria.

  • Match all incoming messages: The filtering criteria are processed on incoming email only. The email must match all the filter criteria.

Filter attribute In the first list, select the attribute by which to filter:
  • To: Filter by recipient in the To field

  • Cc: Filter by recipient in the Cc field

  • To or Cc: Filter by recipient in the To or Cc fields

  • Subject: Filter by subject

  • From: Filter by sender

  • Message Size: Filter by the size of the email

  • Body: Filter by the content of the email

  • Attachment Name: Filter by the file name of an attachment

  • Attachment Type: Filter by the file type of an attachment.

  • Priority: Filter by the status of the email

  • Date: Filter by date

Filter constraint In the second list, select a filter constraints.

Some constraints are only available for specific attributes.

Filter value In the third field, enter the filter value.
Action to take Select the action to take on email that meets the filter criteria:
  • Move message to: Moves email to a specific folder. Select the Select button to choose the folder.

  • Copy message to: Copies email to a specific folder. Select the Select button to choose the folder.

  • Forward message to: Forwards email to a specific email address. Specify an email address.

  • Discard the message: Moves email to the Trash folder.

Add icon Select to add filter attributes, constraints, or actions.
Remove icon Select to remove filter attributes, constraints, or actions.
Do Not Include Messages Received Before Select to exclude filtering email in folders that were received before a specific date. Enter the date.
Do Not Include Messages Received After Select to stop running the filter after the date you indicate. Enter the date.
Stop After Processing This Filter Select to stop running other filters if this filter is run.

Related Topics

Filtering Incoming Email

Mail Options - Mail Filters Page

Mail Options - Vacation Message Page

Use the Vacation Message page to set up a vacation message (sometimes called an out-of-office message) that is automatically sent in reply to all incoming email while you are away.

Element Description
Enable auto-reply Select to enable your vacation message, which is sent in reply to all incoming email for as long as this option is enabled.
Vacation Duration Enter your vacation duration in the Start Date and End Date fields.
Hours between replies Specify how often Convergence responds to the same sender while you are away. By default, senders receive an auto-reply message each time they send you an email.
Auto-reply Message Compose up to two vacation messages.

In the Subject field, enter the subject of the message.

In the Message to Co-Workers field, enter the message for contacts who appear in your corporate address book.

In the Message to Other Senders field, enter the message for contacts who do not appear in your corporate address book.


Related Topics

Setting Up a Vacation Message

Mail Options - Local Account Page

Use the Local Account page to set the identity and other options for your email account.

Element Description
Display Name Displays the name associated with the email address for this account.
Email Address Displays the email address for this account.
Secondary Email Enter a secondary email address. The secondary email address is used to reset your password.
Reply-to Address Enter an alternative reply email address for this account. When others reply to your email, they reply to the alternative email address.
Signature Enter an email signature for this account.
Add the signature to every message you compose Select to automatically insert the signature at the end of the email you compose.
Insert the signature before the quoted text Select to insert the signature above the quoted text an email you are forwarding or to which you are replying. By default, the signature is inserted at the end of the email.
vCard Enter your vCard settings. All the vCard fields are labeled to identify the type of information you are meant to enter.

Select Add the vCard to every message you compose to send your vCard as an attachment when you send email.


Related Topics

Securing Your Account

Creating an Email Signature

Setting Up Your Account Identity