When managing your email, see the following topics:
By default, the email in your email folders are sorted by date and time with the most recent message at the top.
To sort your email:
Open an email folder.
The Folder Page appears.
Select a column title or icon to sort by that column.
For example, to sort the email in your folder by sender, select From.
You can perform a quick search or an advanced search. You can search only in a single email folder.
When searching for email, see the following topics:
To perform a quick search:
In the Messages section, select the email folder that you want to search.
The Folder Page appears.
(Optional) In the search field in the top-right corner of the toolbar, select the Search options icon and select the attribute by which to search.
In the search field, enter the text for which you want to search.
Email in the folder is filtered to display only the email that matches the search text you enter.
To perform an advanced search:
In the Messages section, select any email folder.
The Folder Page appears.
In the search field in the top-right corner of the toolbar, select the Search options icon and select Advanced Search.
The Advanced Search Page appears.
Select the Select button and select a folder in which to search.
Create one or more search criteria:
Select the search operators.
Match all of the following: Select to return results that match all of the search criteria.
Match any of the following: Select to return results that match any of the search criteria.
Specify the search criteria:
From the first list, select the attribute by which to search.
From the second list, select a constraint.
In the next field, enter or select the search value.
To add another search criteria, select the Add icon.
See "Advanced Search Page" for a description of all the advanced search fields.
(Optional) To add another search criteria, select the Add icon.
Select Search.
The search results appear on a new page.
Use the email Advanced Search page to search for email using a wider variety of search criteria.
| Element | Description |
|---|---|
| In | Displays the folder to search. |
| Select | Select to choose a different folder to search. |
| Match all of the following | Select to return search results that match all the search criteria. |
| Match any of the following | Select to return search results that match at least one search criteria. |
| Search attribute | From the first list, select a search attributes.
|
| Search constraint | From the second list, choose a search constraint.
Some constraints are only available for specific attributes. |
| Search value | In the third field, enter the value for which to search. |
| Add | Select to add another search criteria. |
| Remove | Select to remove the search criteria. |
| Search | Select to run the search on the selected folder. |
| Cancel | Select to close the Advanced Search page. |
When you are invited to attend a calendar event, the invitation email contains buttons you can use to indicate whether you will attend.
Note:
Your service provider might not support responding to calendar events by email.To provide your participation status:
From the Folder Page, open the email that contains the invitation.
In the message body, select the button under "Can you attend?" that indicates your answer.
Your answer is saved to the event. You can change your response at any time.
You can create filters that tell Convergence what to do with email that you receive. For example, you can create a filter that automatically moves email with specific words in the subject to a specific folder.
Your filters can apply to email as they arrive or to email in your email folders.
You can have multiple filters. The filters are run in the order you specify.
To create an email filter:
From the sidebar, select Options.
In the Options section, expand Mail and then expand Local Account, and then select Mail Filters.
The Mail Options - Mail Filters Page appears.
Select the New Filter button.
The Filter Page appears.
In the Filter Name field, enter a name for the filter.
In the For Incoming Messages Which section, specify the filter criteria:
Select the filter operator:
Match all of the following: The email must match all the filter criteria.
Match any of the following: The email must match at least one of the filter criteria.
Match all incoming messages: The filtering criteria are processed on incoming email only. The email must match all the filter criteria.
Specify the filter criteria:
From the first list, select the attribute by which to filter.
From the second list, select a constraint.
In the next field, enter or select a filter value.
To add another filter, select the Add icon. To remove a filter, select the Remove icon.
In the Perform the Following Actions section, specify what to do with the email that match the filter criteria.
Select the action to take.
If you chose to move or copy the email, select the destination email folder. If you chose to forward the email, enter the recipient email address.
To add another action, select the Add icon. To remove an action, select the Remove icon.
(Optional) To exclude certain email from being filtered, select any of the following options:
Do not include messages received before: Excludes filtering email in your folders that you received before the date you indicate. If you do not enable this option, Convergence runs the filter on all email when you save it.
Do not include messages received after: Stops running the filter after the date you indicate.
Stop after processing this filter: Stops Convergence from running other filters if this filter is run.
Select Save Filter.
You are returned to the Mail Filters page. The new filter is listed in the Mail Filters list.
(Optional) Adjust the order of your filters. The order matters.
For example, if you have a filter that automatically forwards email and another that deletes email, it is possible for an incoming email to satisfy the criteria for both filters. In this case, you may want the forwarding filter to run before the deleting filter.
(Optional) To edit a filter, select the filter from the Mail Filters list and select the Edit Filter button.
The Filter page appears. Modify the filter settings.
(Optional) To delete a filter, select the filter from the Mail Filters list and select the Delete Filter button.
To print an email:
From the Folder Page, select the email.
From the Folder page toolbar, select the Print icon.
Follow the instructions for your browser to print the selected email.
Tip:
You can save your email to a PDF file by printing it using a postscript print driver.To delete an email:
From the Folder Page, select the email.
From the Folder page toolbar, select the Delete icon.
The email is moved to your Trash folder.
To permanently delete an email, delete it from the Trash folder.
You can undelete email by moving it out of your Trash folder and into another email folder. See "Moving and Copying Email into Folders" for more information.
You cannot restore email that you have deleted from your Trash folder.
Your email quota is the amount of email storage you are allocated by your service provider. When you reach your email quota, you can no longer receive email.
Your overall email quota appears at the top of the Messages section. Also, you can view the quota for individual email folders.
To view your quota for an email folder:
In the Messages section, select an email folder.
From the toolbar for the Messages section, select the Folder Properties and Sharing icon (the cogwheel icon) and select Folder Properties.
The Folder Properties dialog box appears. This dialog box displays your total quota usage and the portion of quota occupied by the selected folder.
(Optional) To reduce your quota usage, do any of the following:
Delete messages from your Trash, Spam, or Sent folders.
Save important email by printing them to PDF files, and then delete the email. See "Printing Email" for more information.
Delete old email from your personal email folders.
Ask your service provider to increase your quota.
You can set up Convergence to automatically forward all your email to a specific email address.
To automatically forward your email:
From the sidebar, select Options.
In the Options section, expand Mail, and then expand Local Account, and then select Forwarding.
The Mail Options - Forwarding Page appears.
Select Enable Automatic Forwarding.
Enter the email address of the account to which to forward the email.
(Optional) To keep a copy of the message, select Keep a Copy of the Message.
Select Save Preferences.