Contents

Title and Copyright Information

Preface

• Audience
• Related Documents
• Accessing Oracle Communications Documentation
• Documentation Accessibility
• Document Revision History

1 ASAP Installation Overview

• Overview of the ASAP Installation Procedure
• ASAP Installation Options
• Ensuring a Successful ASAP Installation
• Downloading the ASAP Media Pack
• Directory Placeholders Used in This Guide

2 Planning Your ASAP Installation

• About Planning Your ASAP Installation
• About Test Systems and Production Systems
• Types of Implementations
  • ASAP Server Implementation
    • ASAP Server Implementation Size
    • ASAP Server Memory
    • ASAP Disk Space
    • Test System Disk Space
    • Production System Disk Space
    • Determining the Number of Network Elements per Network Element Processor
  • Order Control Application Implementation
    • Order Control Application Implementation Size
• System Deployment Planning
  • ASAP Server Process Deployment Options
    • Deploying ASAP to One UNIX Machine
    • Deploying ASAP Over Several UNIX Machines
  • Oracle Database Deployment Options Supported by ASAP
    • Deploying ASAP to a Single Database
    • Deploying ASAP to a Real Application Clusters Database
  • Oracle WebLogic Server Deployment Options Supported by ASAP
    • Deploying ASAP to a WebLogic Administration Server
    • Deploying ASAP to a WebLogic Managed Server
  • ASAP Reliability Deployment Planning
    • Using ASAP Distributed Architecture to Insure NEP Availability
    • Configuring a Cold Standby ASAP Server
    • Configuring ASAP Clusters
• Database and Client Planning
  • ASAP Oracle Database Tablespace Sizing Requirements
    • Recommended Tablespace and Redo Log Sizes for ASAP
    • Suggested Data to Index Segment Size Ratio
  • More Detailed Database Size Estimates
    • Sample Service Activation Request Manager Tablespace Requirements
    • Estimating Service Activation Request Manager Tablespace Size Requirements
    • Java Service Request Processor Tablespace Requirement
  • Oracle Client
• WebLogic Server Planning
  • WebLogic Server Domain Options
    • Configuring Domain Networks
    • Node Manager

3 ASAP System Requirements

• Hardware Requirements
  • ASAP Server Hardware Requirements
  • ASAP Order Control Application Hardware Requirements
• Software Requirements
  • Design Studio Installation and Version Compatibility
  • Java 8 Compatibility
• Information Requirements
  • Oracle Database Information
  • WebLogic Server Connection Information
• Patch Requirements
  • Oracle WebLogic Server 12c Patches
  • About Critical Patch Updates

4 Configuring the Operating System

• About Configuring the Operating System
• Configuring a UNIX ASAP Group and User
  • Creating the UNIX ASAP Group
  • Creating the UNIX ASAP User Account
• Checking /tmp and /var/tmp Directory Status
• Configuring HP-UX Itanium User Space Memory Allocator
• Configuring the Kernel
  • Setting IBM AIX Kernel Parameters
  • Setting Oracle Solaris Kernel Parameters
  • Setting Linux Kernel Parameters
  • Setting HP-UX Itanium Kernel Parameters

5 Installing and Configuring Oracle Database and Client

• About Creating and Configuring the Oracle Database
• Downloading and Installing the Oracle Database Software
• Downloading and Installing the Oracle Client Software
  • Downloading Oracle Client Software for Oracle Client 12.1.0.2
  • Downloading Oracle Client Software for Oracle Client 11.2.0.4
• Installing, Creating, and Configuring an ASAP Database Instance (Single or Oracle RAC)
• Configuring the Oracle Database Connection Mode
• Configuring the Oracle Database Maximum Memory Target
• Configuring the Oracle Database Initialization Parameters
  • Recommended Oracle Database Initialization Parameter Settings
• Creating Oracle Database Tablespaces, Tablespace User, and Granting Permissions
• Creating Oracle Database Users
  • Patch the Oracle Database Server Software
• Configuring Oracle RAC Database Connectivity

6 Installing and Configuring Oracle WebLogic Server

• About Configuring Oracle WebLogic Server
• WebLogic Server Java Requirements
• Downloading and Installing the WebLogic Server Software
• Creating a WebLogic Server Domain
  • Patching the WebLogic Server Software

7 Installing ASAP

• About Installing the ASAP Software
• Types of Installation
• Downloading the ASAP Installation Files
• Configuring, Backing Up, and Starting WebLogic Before Installing ASAP
• Installing an ASAP Demonstration System
  • Installing Oracle Linux with the Oracle Validated Package
  • Preparing the Linux Environment
  • Downloading and Extracting the ASAP Installation Files
  • Downloading and Installing the Oracle Database and Client Software
  • Configuring Database Listener
  • Creating the Database Instance
  • Creating Tablespace, Tablespace Users, and Granting User Privileges
  • Downloading and Installing the WebLogic Server Software
  • Creating and Configuring a WebLogic Server Domain
  • Installing ASAP Using the GUI Installer
• Installing ASAP Using the GUI Installer
• Installing ASAP Using the Console Installer
• Installing ASAP Using the Silent Installer
• Installing ASAP Across Multiple UNIX Machines
• Re-Running the ASAP Server Installation
• Troubleshooting a Failed ASAP Installation
  • Java Heap Space Exception Prevents ASAP Installation

8 Installing the Order Control Application Client

• About Order Control Application Client Session and User Configuration
• Types of Installation
• Installing Order Control Application Thick Client by Using the GUI Installer
  • Setting Up the Order Control Application Thick Client
• Installing the Order Control Application Thick Client Using the Silent Installer
• Configuring the Order Control Application Thick Client in the ASAP Environment
• Configuring Order Control Application Thin Client (Java Applet)
  • Adding Oder Control Application Thin Client Server Sessions
  • Launching an Order Control Application Thin Client Server Session
• Configuring the OCA Client on Systems with Multiple Interfaces or IP Addresses
  • Configuring the Windows Order Control Application Thick Client
  • Configuring the Order Control Application Thin Client (Java Applet)
• Localizing the Order Control Application Client
  • Configuring Your Locale
  • Configuring Your Browser if Running the OCA Applet
  • Translating the Template File
• Installing Order Control Application Client Report Templates

9 ASAP Post-Installation Tasks

• Overview of ASAP Post-Installation Tasks
• Configuring ASAP to Support TAF for Oracle RAC
• Installing and Testing a Cartridge
  • Downloading a Cartridge
  • Installing a Cartridge
    • Installing a Cartridge Using Scripts
    • Installing a Cartridge Using Studio
  • Installing a Cartridge to a Distributed ASAP Environment
  • Redirecting Work Orders to a Remote Backup NEP Server
• Backing Up the InstallShield Directory
• Using ASAP with Oracle Database 12c and NLS_CHARACTERSET WE8ISO8859P15
• Creating a Backup of ASAP, WebLogic Domain, and ASAP Schemas
  • Creating a Backup of the ASAP Environment
  • Creating a Backup of the WebLogic Server
  • Creating a Backup of the ASAP Schemas

10 Verifying the ASAP Installation

• Checking the State of all Installed Components
• Testing the ASAP Server Installation
• Testing a Cartridge Installation
  • Configuring Loopback and Live Mode Parameters
  • Mapping the NE_Cartridge_name_HOST.xml file to NEP Servers
  • Testing the Installation
  • Viewing the Sample Work Orders

11 Upgrading ASAP

• About Upgrading ASAP
  • Supported Upgrade Paths
• Planning Your Upgrade
  • Identifying Your Upgrade Team
  • Identifying Who Is Affected by the Upgrade
  • Determining the Impact of New Features
  • Estimating How Long the Upgrade Will Take
  • Maintaining Access to Services While Upgrading
  • Creating Test Environments
  • Testing Your Upgraded System
• Creating a Test Environment from an Existing Environment
  • Copying Static Data
    • Control Schema Static Data tables
    • Service Activation Request Manager Schema Static Provisioning Translation Tables
    • Service Activation Request Manager Schema Static NE Configuration Tables
• Upgrade Impacts from ASAP 7.2 or ASAP 7.2.0.x to ASAP 7.3
  • Support for Oracle Fusion Middleware 12c
  • Support Oracle Database Server 12c
  • Support for Oracle Database Client 11g and 12c
  • Schema Changes
• Upgrading from ASAP 7.2 or ASAP 7.2.0.x to ASAP 7.3
• Upgrading ASAP from a Single Database to an Oracle RAC Database
  • Upgrading the Oracle Database, WebLogic Server, and ASAP Servers
  • Creating WebLogic Generic and Multi Data Sources to the Oracle RAC Database
  • Configuring the ASAP Environment for the Oracle RAC Database
• Upgrading Stored Procedures for ASAP Servers
• About Rolling Back ASAP
  • Rolling Back the ASAP Environment
  • Rolling Back the WebLogic Server Domain
  • Rolling Back the ASAP Database

12 Uninstalling ASAP

• About Uninstalling ASAP
• Uninstalling ASAP WebLogic Server Components
• Uninstalling ASAP UNIX Servers
• Uninstalling an Order Control Application Thick Client on Windows
• Uninstalling a Cartridge
  • Uninstalling a Cartridge Using Scripts
  • Uninstalling a Cartridge Using Design Studio

A Pre-Production Checklist