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Installation-Related Changes for Siebel Innovation Pack 2013


Siebel Innovation Pack 2013 and later includes several critical product changes and requirements that affect your installation tasks and the overall flow of these tasks. Some of the following documentation and product changes are only for the Siebel Enterprise Server and Siebel Web Server Extension (SWSE) installers. See also all of the relevant references in What's New in This Release and see previous versions of this guide. The Siebel Installation Guides for prior Siebel CRM version 8.1.1.x and version 8.2.2.x releases are available on My Oracle Support, at 1461732.1 (Article ID).

  • Changes in documentation scope. Note the following changes in scope for the installation documentation:
    • You use the Siebel Installation Guide for the operating system you are using to perform new installations of Siebel Innovation Pack 2013. For existing deployments, you now also use this guide to perform patch installations, which are also called migration installations.
    • For Siebel Innovation Pack 2013, the applicable Siebel Maintenance Release Guide on My Oracle Support still provides key information for both new installations and patch installations, but it no longer contains detailed instructions for performing patch installations. For version 8.1.1.x, see 880452.1 (Article ID). For version 8.2.2.x, see 1441523.1 (Article ID).
  • Siebel CRM media and Siebel Image Creator have changed. You obtain the media for the current release from Oracle Software Delivery Cloud. Use the Siebel Image Creator utility to create a Siebel network image from which you can perform a new installation or a migration installation for Siebel Enterprise Server and SWSE. No separate media or installers are provided or used for Siebel CRM version 8.1.1 or version 8.2.2 for these modules.
  • Patch installation model has changed. Starting in Siebel CRM version 8.1.1.11 and version 8.2.2.4, each Siebel Innovation Pack release is packaged as a complete base release. For an existing installation of Siebel Enterprise Server and SWSE, to apply the current release as a patch installation, you perform a migration installation.

    In a migration installation, the installer uses information about your existing installation to perform a new installation. The existing installation directory is first renamed to a backup location, and the new installation uses the original Oracle home name and location. The installer then migrates your customized files from the existing installation to the new installation. A report identifies any conflicts between your customized files and the files delivered by the installer.

    NOTE:  As of Siebel Innovation Pack 2014, Siebel Web Client and Siebel Tools also support migration installations. For more information, see Installation-Related Changes for Siebel Innovation Pack 2014.

  • Uninstallation and rollback have changed. Uninstallation and rollback to a previous version have changed for Siebel Enterprise Server and SWSE because of the installer changes. To be able to roll back to a previous version, you must have retained the backup directory to which the previous installation was moved during a migration installation.

    To roll back a migration installation and revert to the previous installation, you must stop the Siebel services, rename the new installation to a backup location, rename the original installation to its original location (matching the Oracle home and location), and restart the services. Other tasks might also be required, depending on your changes to the Siebel database and the Siebel Repository.

    NOTE:  As of Siebel Innovation Pack 2014, similar changes also apply to Siebel Web Client and Siebel Tools. For more information, see Installation-Related Changes for Siebel Innovation Pack 2014.

  • Installer user interface has changed. The user interface for the new installers for Siebel Enterprise Server and SWSE has changed, relative to the previous installers, which were also based on Oracle Universal Installer. The complete installation flow is displayed on the left-hand side of each screen to show key steps and installation progress. To help you to verify that the installation completed successfully, the postinstallation validation is built into the installers, and the installer log files are referenced at the end of the installation task.

    NOTE:  As of Siebel Innovation Pack 2014, similar changes also apply to Siebel Web Client and Siebel Tools. For more information, see Installation-Related Changes for Siebel Innovation Pack 2014.

  • Language installation options have changed. The new installers for Siebel Enterprise Server and SWSE support adding languages to an existing installation of the same version, by using unattended mode (silent mode) only. After adding languages in this case, you must run the Configuration Wizards for the Siebel Server and the SWSE, and perform the tasks to add new languages.
  • Limitation for installing Siebel Enterprise Server components. The new installer for Siebel Enterprise Server does not support adding Siebel Enterprise components to an existing installation.
  • Siebel Configuration Wizards are updated. In general, after you perform a migration installation for Siebel Enterprise Server or SWSE, you do not have to run the Siebel Configuration Wizards again. However, if you have to run these wizards for some reason, then you must run the wizards that were installed for the current release.
  • Running Incremental Repository Merge is required, for an existing installation. If you install the current release as a patch installation (in which case you perform migration installations for existing installations of Siebel Enterprise Server and SWSE), then you must use the Incremental Repository Merge feature to update your Siebel database to the current release.
  • Updated Siebel Repository (SRF) files are available. You must obtain updated Siebel Repository (SRF) files after you install a new Siebel database, before you run Incremental Repository Merge, or before you upgrade your Siebel database.

    NOTE:  The requirement to obtain updated SRF files no longer applies, as of Siebel Innovation Pack 2014, as noted in What's New in Siebel Installation Guide for UNIX, Siebel Innovation Pack 2014.

  • Updated Siebel Sample Database installer (SQL Anywhere version). The Siebel Sample Database installer is now provided for Siebel CRM version 8.1.1.11 or version 8.2.2.4 and later.
  • Siebel Patchset releases have replaced Siebel Quick Fix releases. For Siebel CRM version 8.1.1.11 and version 8.2.2.4 and later, individual Siebel Quick Fix releases are no longer provided. Instead, monthly Siebel Patchset releases are provided, each of which provides several fixes. The fixes are provided on a cumulative basis in each Siebel Patchset release.
Related Topics

Installation-Related Changes for Siebel Innovation Pack 2015

Installation-Related Changes for Siebel Innovation Pack 2014

Installing Siebel Enterprise Server Components and the Siebel Web Server Extension

Installing and Deploying Siebel Business Applications with Multiple Languages

Installing Siebel Web Clients and Siebel Tools

Uninstalling Siebel Business Applications

About Siebel CRM Releases

Creating the Siebel Installation Image on the Network

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