Installation-Related Changes for Siebel Innovation Pack 2015

About Database Updates for the Current Release

Obtaining Updated Siebel Repository Files (new)

New and modified topics. Updated Siebel Repository files (SRF files) are available for download from My Oracle Support. These SRF files correspond to repository updates in the Siebel database for Siebel Innovation Pack 2015, Patchset 5 or later (version 15.5 or later).

Installation-Related Changes for Siebel Innovation Pack 2015

About Siebel CRM Releases

Other topics

Modified topics. Siebel Innovation Pack 2015, Patchset 5 or later includes some optional features that involve changes to the Siebel Repository. For information about requirements for making these features available, see the linked topics.

For the readme documents for individual Siebel Patchset releases, see Siebel Patchset Installation Guide for Siebel CRM, 1614310.1 (Article ID) on My Oracle Support.

Installation-Related Changes for Siebel Innovation Pack 2015

Installing Oracle Database XE for the Local Database for Siebel Tools (new topic)

Installing the Siebel Sample Database That Uses Oracle Database XE (new topic)

Verifying Oracle Database XE (new topic)

Uninstalling Oracle Database XE (new topic)

About the Siebel Network Image

Other topics

New and modified topics. When you install Siebel Innovation Pack 2015, Patchset 5 or later, you can install Oracle Database Express Edition (Oracle Database XE) for the local database for Siebel Tools or install it for the sample database for Siebel Web Client. Additional steps are necessary to prepare the local database for use by the Siebel Tools developer.

NOTE:  Currently, the Siebel Mobile Web Client does not support the local database for Oracle Database XE.

For the readme documents for individual Siebel Patchset releases, see Siebel Patchset Installation Guide for Siebel CRM, 1614310.1 (Article ID) on My Oracle Support.

"Configuring IBM HTTP Server for Linux Operating Systems"

"Configuring HP Apache Web Server for Optimal Performance"

Removed topics. Removed content specific to IBM HTTP Server and HP Apache Web Server. Siebel CRM supports Apache Web Servers generically.

Configuring the Default HTTP and HTTPS Ports for the Web Server

Installing the Web Server

Modified topics. Removed content specific to IBM HTTP Server and HP Apache Web Server. Siebel CRM supports Apache Web Servers generically.

Guidelines for Installing the Siebel Database in a Pluggable Database

New topic. You can install the Siebel Database in a multitenant environment with versions of Oracle Database that support this feature.

Installation-Related Changes for Siebel Innovation Pack 2015

Installing and Using the Siebel Sample Database

About Siebel QuickStart

Verifying Installation for the Siebel Enterprise Server

Verifying Installation for Siebel Tools

Modified topics. Notes have been added to this guide regarding a change in the software used with the local database used by Siebel Tools and by Siebel Remote, or used with the sample database used by Siebel Mobile Web Client.

Multiple topics

Modified topics. Updated the default installation paths for Siebel CRM modules. These paths reference the version number of the current release of Siebel CRM, version 15.0, as 15.0.0.0.0.

"Saving Component Job Definitions During an Upgrade"

Deleted topic. Siebel EIM cannot be used to export data from the tables mentioned. For existing deployments, all Siebel Server component jobs must complete before you perform any migration installations or perform any database upgrade tasks.

Verifying Installation for the Siebel Enterprise Server

Modified topic. Verifying that you have successfully installed and configured the Siebel CRM software requires performing additional tasks such as logging into the Siebel applications.

General Requirements for Installing and Configuring Siebel Enterprise Server Components

Modified topic. For existing deployments, all Siebel Server component jobs must complete before you perform any migration installations or perform any database upgrade tasks.

Requirements for Installing Siebel Tools

Modified topic. Before you perform a migration installation of Siebel Tools in a deployment with multiple languages, the current language mode for Siebel Tools must correspond to the primary language of the Siebel database.

Creating the Siebel Installation Image on the Network

Modified multiple topics. Clarified that you place the files for the Siebel Image Creator utility in the same directory as the JAR files. For the full requirements for running Siebel Image Creator, see Preparing to Create a Siebel Installation Image.

Installation-Related Changes for Siebel Innovation Pack 2015

New topic. Summarizes several important Siebel CRM product changes affecting this guide.

Multiple topics

Modified topics. Siebel Innovation Pack 2015 is provided as a single release, Siebel CRM version 15.0. Installation for this release is similar to that for previous releases. You can install Siebel CRM version 15.0 as a new installation or as a migration installation from a prior Siebel CRM version 8.1.1.x or version 8.2.2.x release.

Installing Siebel Enterprise Server

Uninstalling Oracle LDAP Client (new)

Requirements for Installing Oracle LDAP Client (new)

About the Siebel Network Image

New and modified topics. You can now install Oracle LDAP Client with the Siebel Enterprise Server, when it is to be installed for use with a non-Oracle database.

Configuring the Siebel Enterprise

Configuring the SWSE Logical Profile

About Configuring the Siebel Web Server Extension

General Requirements for Installing and Configuring Siebel Enterprise Server Components

Modified topics. Secure Sockets Layer (SSL) is no longer supported for Siebel CRM. It is strongly recommended that you implement Transport Layer Security (TLS) encryption for all applicable services and communication paths in a Siebel CRM implementation.

Enabling and Disabling Server Component Groups

Modified topic. Updated the information about Siebel CRM product changes and server configuration requirements.

Enabling Siebel Open UI

Modified topic. Updated the information about Siebel Open UI and migration installation.

Enabling jQuery Charts

New topic. Optionally, you can use jQuery Charts instead of NetCharts Server, for deployments using Siebel Open UI.

Creating the Siebel File System

Modified topic. The current release supports the ability to encrypt Siebel File System attachment files.

General Requirements for Installing and Configuring Siebel Enterprise Server Components

Modified topic.

CAUTION:  Before starting a migration installation for Siebel Enterprise Server, you must back up the original key file (keyfile.bin). After the migration, copy back the original key file.

Requirements for Installing Siebel Web Clients

Modified topic. Added mention of a requirement for certain users running the Google Chrome browser.

Guidelines for Setting IBM DB2 Configuration Parameters

Modified topic. Updated settings for some of the listed IBM DB2 configuration parameters.

Creating the Siebel Installation Image on the Network

Modified multiple topics.

The version number of the current release, Siebel CRM 15.0, is used in example JAR file names and applicable directory names.

You can now include the Oracle LDAP Client when you create the network image for Siebel Enterprise Server, when it is to be installed for use with a non-Oracle database.

The former requirement from Siebel CRM version 8.2.2.x to include certain third-party JAR files when you create the network image does not apply in Siebel CRM version 15.0.

Installation-Related Changes for Siebel Innovation Pack 2014

New topic. Summarizes several important Siebel CRM product changes affecting this guide.

It is strongly recommended that customers installing Siebel Innovation Pack 2014 also install Siebel Patchset 1 or later, where available.

Note that Siebel Maintenance Release Guide is no longer provided, as of Siebel Innovation Pack 2014. Versions for prior releases are still available on My Oracle Support.

Roadmap for Installing Siebel Business Applications in a Migration Installation Case (Existing Installation)

Updated topic. Customers must reset any passwords in the siebns.dat file on the Siebel Gateway Name Server that were previously encrypted using RC4 encryption. For more information, see Siebel Security Guide.

Installing Siebel Enterprise Server

Installing the Siebel Web Server Extension

Modified topics. Updated these tasks and related topics.

Installing Siebel Enterprise Server Components and Siebel Web Server Extension in Unattended Mode

Installing Siebel Web Clients and Siebel Tools in Unattended Mode

Modified topics. Updated these tasks, which can be used for new installations, for migration installations, or for adding languages to existing installations.

Installation-Related Changes for Siebel Innovation Pack 2014

Configuring Siebel Enterprise Server Components and the Siebel Web Server Extension

Installing the Siebel Database

Modified topics. In Siebel Innovation Pack 2014 and later, the Siebel Configuration Wizards have been updated in several ways.

Installing the Siebel Web Server Extension as a New Installation

Modified topic. For the Cryptographic Seed option, removed the reference to Siebel Security Guide.

Configuring the Siebel Enterprise

Process of Configuring the Siebel Web Server Extension

Modified topics.

CAUTION:  It is strongly recommended to use TLS for best security, where possible. Using SSL is not recommended for secure environments. For more information, see Siebel Security Guide. See also 1944467.1 (Article ID) on My Oracle Support.

NOTE:  In Siebel Innovation Pack 2015, using SSL with Siebel CRM is no longer supported. See What's New in Siebel Installation Guide for UNIX, Siebel Innovation Pack 2015.

Configuring the Siebel Server

Enabling Siebel Open UI

Installing the Siebel Web Client

Modified topics.

For new installations of Siebel Innovation Pack 2014, a new option in the Siebel Server Configuration Wizard and in the Siebel Web Client installer lets you enable either Siebel Open UI or high interactivity for applicable employee applications.

The topic about configuring Siebel Open UI also mentions some configuration tasks related to the CSS stylesheets that might be required after performing a migration installation.

Installing the Siebel Database

Logging in to Your Siebel Application

Modified topics. As of Siebel Innovation Pack 2014, the license keys for Siebel CRM base applications do not need to be entered manually. The license keys are provided in the seed data that is imported into a new Siebel database.

The license keys are also part of the seed data that is imported into an existing database as part of Incremental Repository Merge or database upgrade operations. For more information about performing these operations, see Siebel Database Upgrade Guide.

"Obtaining Updated Siebel Repository Files"

Removed topic. As of Siebel Innovation Pack 2014, updated Siebel Repository files (SRF) are provided with new installations and migration installations of Siebel CRM. Customers do not have to obtain updated SRF files separately, as was required for Siebel Innovation Pack 2013.

Enabling and Disabling Server Component Groups

Modified topic. Added information about changes for some server component groups, as of Siebel Innovation Pack 2014, including the new Disconnected Mobile Synchronization group (alias MobileSync).

Limitations for Installing Additional Languages

Modified topic. Limitations for adding languages have changed for Siebel Web Client and Siebel Tools, as of Siebel Innovation Pack 2014. Certain limitations for previous releases no longer apply. The applicable limitations are now the same as those for Siebel Enterprise Server and SWSE.

Installing and Deploying Additional Languages

Modified topic. Provided additional information about the task of adding languages to an existing installation, using the unattended installation method. This topic now also includes information applicable to Siebel Web Client and Siebel Tools.

Installing the Siebel Web Client

Installing Siebel Tools

Verifying Installation for the Siebel Web Client

Verifying Installation for Siebel Tools

Uninstalling Siebel Web Clients or Siebel Tools

Modified topics. Updated these tasks and other topics based on changes in the installers for these modules, affecting both new installations and migration installations (a new type of patch installation for these modules).

"Installing and Configuring Siebel Management Agents and Siebel Management Server"

Multiple topics

Removed chapter and modified topics elsewhere. Siebel Management Server and Siebel Management Agent are no longer provided or supported, as of Siebel Innovation Pack 2014. For more information, see Installation-Related Changes for Siebel Innovation Pack 2014.

About Siebel CRM Releases

Modified topic. Updated this topic based on changes in the installers for Siebel Web Clients and Siebel Tools.

About the Siebel Network Image

Modified topic. As of Siebel Innovation Pack 2014, installing Siebel Web Clients and Siebel Tools no longer requires media for Siebel CRM version 8.1.1 or version 8.2.2.

Siebel Installation Media Contents

Modified topic. As of Siebel Innovation Pack 2014, in Siebel CRM version 8.1.1.14 and later, 3rdparty JAR files are not used when creating the Siebel network image.

Appendix B, "Siebel Configuration Wizard Reference"

Removed appendix. The information in this appendix has been updated and consolidated into Configuring Siebel Enterprise Server Components and the Siebel Web Server Extension.