Siebel Innovation Pack 2015: Installing and Deploying Additional Languages

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Installing and Deploying Additional Languages

This topic is part of Installing and Deploying Siebel Business Applications with Multiple Languages.

This scenario is intended for customers who did not install all of the Siebel language packs and who later determine that they require additional supported Siebel language packs that were not previously installed and deployed.

This topic describes adding new languages to your existing Siebel Business Applications deployment and existing physical resource allocation. As part of expanding language support, you might also install components on new servers that include new language packs.

For an existing installation of the current release of Siebel Enterprise Server, SWSE, Siebel Web Client, or Siebel Tools, you can run the same installer in unattended mode to add any available and supported language packs that you require that were not previously installed. You must perform this installation task using unattended mode (silent mode) only.

For detailed requirements and other information about running Siebel installers and Configuration Wizards, see Requirements for Installing and Configuring Siebel Business Applications and other applicable parts of this guide.

Perform the tasks in this topic in conjunction with the installation instructions for each installable module and the unattended installation instructions for these modules. Perform all applicable steps, including those that are documented in more detail in other topics.

For more information about performing unattended installations, see Installing Siebel Enterprise Server Components and Siebel Web Server Extension in Unattended Mode and Installing Siebel Web Clients and Siebel Tools in Unattended Mode.

NOTE: Where you are adding languages to an existing installation, the primary language for the Siebel database will already have been determined when you installed the Siebel Enterprise Server software and the Siebel database. Any language that is to serve as the primary language for a new Siebel database must be included when you first install the Siebel Enterprise Server software.

Oracle-Provided Installation Response Files

The Oracle-provided response files that you can use for adding languages using unattended mode are as follows, depending on your Siebel CRM version. Use the file whose name best reflects the version, product, and operating system for each installation you are performing, and modify the file as necessary for your installation task.

811x_ses_addlang_unix.rsp
811x_swse_addlang_unix.rsp
seaw_mobile_webclient_addlang.rsp
seaw_dedicated_webclient_addlang.rsp
seatools_addlang.rsp

Response File Parameters

The response files that you use when you install additional languages in unattended mode include parameters that specify information about your existing installation, the network image, the new languages you are installing, and so on. Review the parameters in each response file to determine the parameters for which you must provide values. All values must be enclosed in double-quotes.

For any operation to install new languages, you must do the following:

Specify values for the ORACLE_HOME and ORACLE_HOME_NAME parameters, which correspond to values that you specified when you performed the original installation. These settings identify the installation to which you are adding languages.
Specify a value for the s_shiphomeLocation parameter, representing the location of the Disk1 directory in the network image for the Siebel module that you are installing.
Specify a value for the FROM_LOCATION parameter, representing the location of the products.xml file within the Disk1/stage directory in the network image for the Siebel module that you are installing.
Specify a value for the selectedLangs parameter, representing the new language or languages that you are installing.

For Siebel Enterprise Server only, you must set the following parameters to true for each installed component:

b_isGatewayInstalled (if Siebel Gateway Name Server is installed)
b_isSiebsrvrInstalled (if Siebel Server is installed)
b_isDBInstalled (if Siebel Database Configuration Utilities is installed)
b_isEAIInstalled (if EAI Connectors is installed)

To install and deploy additional languages on existing installations

Perform tasks similar to those described in Installing and Deploying All Required Languages Once or Installing All Required Languages but Deploying Some Languages Later. In this case, it is assumed that you did not install and deploy all of the languages.
Review Limitations for Installing Additional Languages.
Uninstall any Siebel Patchset release that you have installed on top of the current release, for each applicable installed Siebel module.
Verify that the additional new languages that you require and plan to install are included in the Siebel network image.
Navigate to the location of an existing response file for the Siebel module for which you are adding languages.
For example, for Siebel Enterprise Server on Oracle Solaris, navigate to Siebel_Image/Solaris/Server/Siebel_Enterprise_Server/Disk1/stage/Response.

In this path, Siebel_Image is the directory for your version-specific Siebel network image, such as /Siebel_Install_Image/15.0.0.0.
Edit the response file, as appropriate for the Siebel module for which you are adding languages.
For example, for Siebel Enterprise Server, for Siebel CRM version 15.0, edit the response file 811x_ses_addlang_unix.rsp.

See the information about response file parameters, before this procedure.

NOTE: Always back up any existing response file before editing it or replacing it with an edited version of the file.
Copy the edited file to a suitable location. For example, you might place a file into a subdirectory of the existing location for the response files, or into a temporary location.
Navigate to the location of the installer for the Siebel module for which you are installing additional languages.
For example, for Siebel Enterprise Server on Oracle Solaris, navigate to Siebel_Image/Solaris/Server/Siebel_Enterprise_Server/Disk1/install.
When you are ready to install additional languages as indicated by the settings in each of your edited response files, run each installer program in unattended mode (silent mode) on each computer where the current release is already installed.
For example, for Siebel Enterprise Server, for Siebel CRM version 15.0, run a command like the following:

./runInstaller -silent -responseFile /export/home/811x_ses_addlang_unix.rsp
-invPtrLoc inventory_location

For example, for Siebel Tools, for Siebel CRM version 15.0, run a command like the following:

setup.bat -silent -responseFile C:\811x_tools_addlang_win.rsp
When you are ready to deploy the newly installed languages, and any other languages that were not previously deployed, perform the following for each applicable Siebel Server:
1. Start the Siebel Server Configuration Wizard.
2. Choose the wizard task Add Language Support for the Siebel Server.
3. In the Deployed Languages screen, specify the additional languages to deploy.
4. Execute the configuration.
When you are ready to deploy the newly installed languages, and any other languages that were not previously deployed, perform the following for each applicable SWSE:
1. Start the SWSE Configuration Wizard.
2. Choose the wizard task Add Language Support for the SWSE Configuration.
3. In the Deployed Languages screen, specify the additional languages to deploy.
4. Execute the configuration.
For each additional installed (nonprimary) language that you are deploying for the first time: add the language to the Siebel database and import the Siebel Repository. Also run the MLOV conversion utility (once).
Validate the installation after it has completed.
Repeat the previous steps, where applicable, to install and deploy the new languages for each applicable installed Siebel module.
NOTE: In general, it is recommended that you add the languages for all of the applicable server installations before you add the languages for Siebel Web Client and Siebel Tools, where needed.
Reinstall any previously installed Siebel Patchset release that you uninstalled in Step 3. Then validate the installation again.

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Installing and Deploying Additional Languages

Oracle-Provided Installation Response Files

Response File Parameters

Related Topics