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Installing the Siebel Web Server Extension as a New Installation


Use the following procedure to install the Siebel Web Server Extension (SWSE) as a new installation for Siebel CRM version 15.0.

NOTE:  Use this procedure only when SWSE is not already installed. Where an earlier version of SWSE is already installed, you perform a migration installation instead, as described in Installing the Siebel Web Server Extension as a Migration Installation.

This topic is part of Installing the Siebel Web Server Extension.

This task is a step in:

To install the SWSE as a new installation

  1. Review About Installing Siebel Business Applications.
  2. Install or create an instance of the Web server, and record the port number at which it is listening.

    For more information, see Installing the Web Server.

  3. (AIX only) Verify that the login ID performing the installation has permission to run slibclean by asking the administrator to change the permission as follows:

    chmod 6555 /usr/sbin/slibclean

  4. (AIX only) Execute the following command:

    /usr/sbin/slibclean

  5. Open a new shell and navigate to the Siebel image location for the current release. Then navigate to the directory where the installer is located. For example, for Oracle Solaris, navigate to Siebel_Image/Solaris/Server/Siebel_Web_Server_Extension/Disk1/install.

    In this path, Siebel_Image is the directory for your version-specific Siebel network image, such as /Siebel_Install_Image/15.0.0.0.

  6. Verify the permissions to the directory into which you will install the SWSE. You must have read, write, and execute permission.
  7. To start the SWSE installer, enter the following command:

    ./runInstaller -jreLoc jre_location -invPtrLoc inventory_location

    where:

    • jre_location is the full path of the installed Java Runtime Environment (JRE) software. On AIX, you must use the -jreLoc option. It is not required on other operating systems. For more information about the JRE requirements for AIX, see Requirements Specific to UNIX or Linux Operating Systems.
    • inventory_location is the full path of the oraInst.loc file (for example, /export/home/oraInst.loc), which points to the OUI inventory location. Use the -invPtrLoc option if you want to specify an inventory pointer file other than the default.

      The SWSE installer displays the Welcome screen.

  8. Click Next.

    The Oracle Configuration Manager screen appears, which prompts for email contact information.

  9. Enter your My Oracle Support credentials and click Next.

    Oracle Configuration Manager software is installed on the target computer. For more information, see About Oracle Configuration Manager.

    The Select Installation Task screen appears. The New Installation task is selected by default.

  10. To perform a new installation of Siebel Web Server Extension software where no existing installation of Siebel CRM version 8.1.1.x or version 8.2.2.x is present, click Next.

    The New Installation Details screen appears.

  11. Enter a name for your installation and specify the installation location, and then click Next. (Note the installation name and location for future reference.) Note the following:
    • The default installation name (Oracle Home Name) is EAPPWEB_HOME. If you have an existing installation, then you must specify a new name for the new installation.
    • The default installation path (Oracle Home Location) for a new installation is /siebel/15.0.0.0.0/sweapp or a similar value. Accept the default path or specify a different fully qualified path by typing it directly or by clicking Browse. If you have an existing installation, then you must specify a new path for the new installation.

      For more information about Oracle home and installation path requirements, see File and Directory Naming Conventions.

      CAUTION:  Do not specify the Web server installation directory as the directory in which to install SWSE. Doing this results in configuration errors later.

      The Select Languages screen appears. All of the languages that were included in the Siebel network image for SWSE are available for selection.

  12. Select the languages that you want to install, and click Next. You must select at least one language in order to proceed.

    To select a language, you click the name of the language in the Available box and then use the arrow controls to move it into the Selected box.

    You specify languages to install in order to run applications using these languages. The files that are specific to the languages chosen in this step will be copied to your computer.

    If you install the software with a single language, then this language serves as the primary (base) language, in which your server messages and log files will display. If you install the software with multiple languages, then when you configure the SWSE you can specify which installed languages to deploy and which installed language is the primary language.

    You must install and deploy on the SWSE the superset of all of the languages required by the Application Object Managers that connect to it. It is strongly recommended that you install and deploy, or at least install, all of the languages that are installed in the Siebel Enterprise Server.

    NOTE:  You can add languages to an existing installation by running the installer in unattended mode (silent mode). For more information about installing and deploying languages, see Installing and Deploying Siebel Business Applications with Multiple Languages.

    For a new installation, the Cryptographic Seed screen appears.

  13. (New installation only) Enter the cryptographic seed that you will use for your SWSE installation.

    The cryptographic seed is a random number (random seed) that is used in generating a random cryptographic key for encrypting session IDs.

    The Summary screen appears. This screen displays the location where the SWSE software will be installed.

  14. Review the information in the Summary screen. Before you proceed, confirm that you have met all of the installation requirements, such as for disk space. Then do one of the following:
    • To begin installing the SWSE software, click Install. You can also click Install after saving a response file.
    • To save a response file to use for an unattended installation later, click Save Response File, and then save the file from the dialog box that appears. If you are not also installing at this time, then click Cancel after you save the response file. For information about performing unattended installations, see Installing Siebel Enterprise Server Components and Siebel Web Server Extension in Unattended Mode.

      The Installation Progress screen appears. The SWSE software is installed into the directory that you specified in Step 11.

  15. When the Next button becomes available, the installation is complete. Click Next.

    The Finish Installation screen appears. This screen indicates whether the installation was successful and shows the location of the installer log file. You can access this file to review the installation results.

  16. To close the installer, click Close.

    The SWSE installation is now finished.

  17. After installing the SWSE software:
  18. Repeat this procedure on each computer where you are installing the SWSE software.
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