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Installing the Siebel Web Server Extension as a Migration Installation

Use the following procedure to install the Siebel Web Server Extension (SWSE) as a migration installation for Siebel CRM version 15.0. Migration installation is a type of patch installation.

NOTE:  Use this procedure only when an earlier version of SWSE is already installed (Siebel CRM version 8.1.1.x or version 8.2.2.x). Otherwise, you must follow the steps in Installing the Siebel Web Server Extension as a New Installation instead.

During a migration installation, the original SWSE installation directory is renamed from OriginalName to OriginalName_pre15.0. For example, if the original installation directory name was sweapp, then this directory is renamed to sweapp_pre15.0. The new SWSE installation directory is named OriginalName, such as sweapp. Retain the original installation directory, in case you choose to perform a rollback uninstallation later. For more information, see Rolling Back the Siebel Web Server Extension.

This topic is part of Installing the Siebel Web Server Extension.

This task is a step in Roadmap for Installing Siebel Business Applications in a Migration Installation Case (Existing Installation).

To install the SWSE as a migration installation

1. Review About Installing Siebel Business Applications.
2. (Optional) Stop the Oracle Configuration Manager service for the existing installation of SWSE.

   If you do not shut down this service, then the installer shuts it down.

3. Stop the Web server by running one of the following commands:
   • ompmnctl stopall - for Oracle HTTP Server (on supported Linux operating systems)
   • stopapa - for other Apache-based Web servers (on supported operating systems)
   • stop - for Oracle iPlanet Web Server (on Oracle Solaris)
4. (AIX only) Verify that the login ID performing the installation has permission to run slibclean by asking the administrator to change the permission as follows:

   chmod 6555 /usr/sbin/slibclean

5. (AIX only) Execute the following command:

   /usr/sbin/slibclean

6. Open a new shell and navigate to the Siebel image location for the current release. Then navigate to the directory where the installer is located. For example, for Oracle Solaris, navigate to Siebel_Image/Solaris/Server/Siebel_Web_Server_Extension/Disk1/install.

   In this path, Siebel_Image is the directory for your version-specific Siebel network image, such as /Siebel_Install_Image/15.0.0.0.

7. Verify the permissions to the directory into which you will install the SWSE. You must have read, write, and execute permission.
8. To start the SWSE installer, enter the following command:

   ./runInstaller -jreLoc jre_location -invPtrLoc inventory_location

   where:

   • jre_location is the full path of the installed Java Runtime Environment (JRE) software. On AIX, you must use the -jreLoc option. It is not required on other operating systems. For more information about the JRE requirements for AIX, see Requirements Specific to UNIX or Linux Operating Systems.
   • inventory_location is the full path of the oraInst.loc file (for example, /export/home/oraInst.loc), which points to the OUI inventory location. Use the -invPtrLoc option if you want to specify an inventory pointer file other than the default.

     The SWSE installer displays the Welcome screen.

9. Click Next.

   The Oracle Configuration Manager screen appears, which prompts for email contact information.

10. Enter your My Oracle Support credentials and click Next.

    Oracle Configuration Manager software is installed on the target computer. For more information, see About Oracle Configuration Manager.

    The Select Installation Task screen appears.

11. To perform a migration installation of the SWSE software where an existing prior installation of Siebel CRM version 8.1.1.x or version 8.2.2.x is present, choose Migration Installation, and click Next.

    The Installation Migration Details screen appears.

12. Confirm or select the name and location of your existing installation, and then click Next. Do the following:
    • Confirm the existing installation name, or select it from the drop-down list.
    • Confirm the existing installation location, or select it from the drop-down list.

      For more information about Oracle home and installation path requirements, see File and Directory Naming Conventions.

      The Summary screen appears. This screen displays the location where the SWSE software will be installed.

13. Review the information in the Summary screen. Before you proceed, confirm that you have met all of the installation requirements, such as for disk space. Then do one of the following:
    • To begin installing the SWSE software, click Install. You can also click Install after saving a response file.
    • To save a response file to use for an unattended installation later, click Save Response File, and then save the file from the dialog box that appears. If you are not also installing at this time, then click Cancel after you save the response file. For information about performing unattended installations, see Installing Siebel Enterprise Server Components and Siebel Web Server Extension in Unattended Mode.

      The Installation Progress screen appears. The SWSE software is installed into the directory that you specified in Step 12.

14. When the Next button becomes available, the installation is complete. Click Next.

    The Finish Installation screen appears. This screen indicates whether the installation was successful and shows the location of the installer log file. You can access this file to review the installation results. This screen also shows the new location of the original installation, which the installer moved before it performed the new installation.

15. Review the report that is generated about any conflicts between your customized files and the files that are delivered by the SWSE installer. As needed, copy any of your customized files from the original installation to the new migrated installation.

    Conflicts are identified in the file overwrittenfiles_timestamp.log, which is created in the ORACLE_HOME/cfgtoollogs/oui directory (in the new SWSE installation).

16. To close the installer, click Close.

    The SWSE installation is now finished.

    After the migration process is complete, then the installer restarts the service for the Oracle Configuration Manager. Note that the software that runs is part of the new installation you are migrating to, not part of the original installation.

17. Restart the Web server.

    After the migration process is complete, then the installer starts the services for the Oracle Configuration Manager. Note that the software that runs is part of the new installation you are migrating to, not part of the original installation.

18. After installing the SWSE software:
    • Verify the SWSE installation, as described in Verifying Installation for the Siebel Enterprise Server.
    • Install the latest Siebel Patchset release, where available. Then verify the installation again.
    • Perform any additional postinstallation steps, as described in Additional Postinstallation and Configuration Tasks.
19. Repeat this procedure on each computer with an SWSE installation to be migrated.