Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > Appointment Booking Integration > Integration Flows That Book an Appointment >

Integration Flow That Schedules an Appointment According to a Contract

The integration flow to schedule an appointment according to a contract is the same as the flow to confirm an appointment described in Integration Flow That Confirms an Appointment except for the following differences:

• Siebel CRM calls the Upsert_Activity method.
• To insert the activity in Oracle Real-Time Scheduler, the BPEL flow calls the M1-MaintainActivityByHost Web service method of Oracle Real-Time Scheduler.

For more information, see Integration Services..

DVM That Schedules an Appointment According to a Contract

Table 7 describes the DVM to schedule an appointment according to a contract. For more information, see Configuring Domain Value Maps.