Self-Service Application Guide for Oracle Billing Insight > Viewing Statement Reports >

Use Case: Viewing a Statement Account Summary


This use case lets a user view a summary of account and service charges on a statement for the selected account.

Main Path for Viewing a Statement Account Summary

The main path occurs when a user clicks Statement, then clicks Account to display the Account Summary page for the selected account's most recent statement.

Alternate Paths for Viewing a Statement Account Summary

An alternate path occurs when a user clicks Total Current Charges Due By on the Statement Summary page, and the Account Summary page displays for the selected statement.

Account Summary Page Elements

Table 27 describes the elements of this page.

Table 27. Account Summary Page Elements
Page Element
Description

Page Title Text

Account Summary

Prompt Module

This module displays the following elements:

  • Text and data: Account Number Account Number
  • Text and drop-down list: Statement Date List
  • Text and data: Statement Number Statement Number
  • Button: Pay Now
    Action: Displays the Make a One-Time Payment page. For details, see Make a One-Time Payment Page Elements.
  • Button: View
    Action: Displays the selected report.
  • Download and printer-friendly elements

Account Charges Module

This module displays the following elements:

  • Module title text and data: Account Charges (Number items)
  • Column headings:
    • Text: Description
    • Text and data: Monthly Charges (Currency)
    • Text and data: Usage Charges (Currency)
    • Text and data: Credits (Currency)
    • Text and data: Other Charges (Currency)
    • Text and data: Taxes (Currency)
    • Text and data: Total (Currency)
  • Column content:
    • Data: Account charge description
    • Data: Total monthly charges
    • Data: Total usage charges
    • Data: Total credits charges
    • Data: Total other charges
    • Data: Total taxes
    • Data: Account charges total
  • Content of the total account charges row:
    • Text: Total account charges
    • Data: Total monthly charges
    • Data: Total usage charges
    • Data: Total credits charges
    • Data: Total other charges
    • Data: Total taxes
    • Data: Account charges total

Service Charges Module Elements

This module displays the following elements:

  • Module title text: Service Charges (Number items)
  • Column headings:
    • Text: Service Number
    • Text: Service Name
    • Text and data: Monthly Charges (Currency)
    • Text and data: Usage Charges (Currency)
    • Text and data: Credits (Currency)
    • Text and data: Other Charges (Currency)
    • Text and data: Taxes (Currency)
    • Text and data: Total (Currency)
  • Column content:
    • Data and link: Service Number
      Link target: Displays the Service Summary page. For details, see Service Summary Page Elements.
    • Data: Service Name
    • Data: Total Monthly Charges
    • Data: Total Usage Charges
    • Data: Total Credits Charges
    • Data: Total Other Charges
    • Data: Total Taxes
    • Data: Service Charges Total
  • Content for the total service charges row:
    • Text: Total Service Charges
    • Data: Total Monthly Charges
    • Data: Total Usage Charges
    • Data: Total Credits Charges
    • Data: Total Other Charges
    • Data: Total Taxes
    • Data: Service Charges Total

Total Current Charges Module

This module displays the following elements:

  • Column headings:
    • Text: Description
    • Text and data: Monthly Charges (Currency)
    • Text and data: Usage Charges (Currency)
    • Text and data: Credits (Currency)
    • Text and data: Other Charges (Currency)
    • Text and data: Taxes (Currency)
    • Text and data: Total (Currency)
  • Content of the page totals row:
    • Text: Total Current Charges
    • Data: Total Monthly Charges
    • Data: Total Usage Charges
    • Data: Total Credits Charges
    • Data: Total Other Charges
    • Data: Total Taxes
    • Data: Current Charges Total
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