Self-Service Application Guide for Oracle Billing Insight > Viewing Statement Reports >

Use Case: Viewing a Statement Service Summary


This use case lets a user view details about services and plan features for a service number associated with the selected account.

Main Path for Viewing a Statement Service Summary

The main path occurs when a user clicks Statement, then clicks Service to display the Service Summary page for the selected account's most recent statement.

Alternate Paths for Viewing a Statement Service Summary

An alternate path occurs when a user clicks a service number on the Account Summary page, and the Service Summary page displays for the selected service number.

Service Summary Page Elements

Table 28 describes the elements of this page.

Table 28. Service Summary Page Elements
Page Element
Description

Page Title Text

Service Summary

Prompt Module

This module displays the following elements:

  • Text and data: Account Number Account Number
  • Text and drop-down list: Service Number List
  • Text and drop-down list: Statement Date List
  • Text and data: Statement Number Statement Number
  • Button: Pay Now
    Action: Displays the Make a One-Time Payment page. For details, see Make a One-Time Payment Page Elements.
  • Button: View
    Action: Displays the selected report.
  • Download and printer-friendly elements

Service Details Module Elements

This module displays the following elements:

  • Module title text and data: Service Details
  • Column titles for monthly service charges:
    • Text and sorting link: Monthly Service Charges
    • Text and sorting link: Description
    • Text, data, and sorting link: Total (Currency)
  • Column content for monthly service charges:
    • Data: Type of monthly service charge
    • Data: Description of monthly service charge type
    • Data: Amount
  • Data: Total monthly services
  • Column titles for usage charges:
    • Text and sorting link: Usage Charges
    • Text and sorting link: Description
    • Text, data, and sorting link: Total (Currency)
  • Column content for usage charges:
    • Data: Tariff type
    • Data: Description of usage charge
    • Data and link: Amount
      Link target: Displays the Usage Summary page. For details, see Usage Summary Page Elements.
  • Data: Total usage charges

Credit Charges Module

This module displays the following elements:

  • Module title text and data: Credit Charges (Number items)
  • The following tabular information appears for each credit charge category:
    • Column titles:
      • Data and sorting link: Credit charge category
      • Text, data, and sorting link: Total (Currency)
    • Column content:
      • Data: Charge description
      • Data: Amount
    • Content of the final row for each charge type:
      • Text: Charge Type
      • Data: Amount
  • Content of the final row for all current charges:
    • Text and data: Total current charges for Service Number
    • Data: Amount

Plan Summary Module

This module displays the following elements:

  • Module title text: Plan Summary
  • Data and sorting link: Service plan name
  • For each service plan feature, data label and data: Plan Feature and Allotment or Cost
  • For each service plan:
    • Data and sorting link: Optional feature category
    • For each chosen option, data: Option level and cost

Self-Service Application Guide for Oracle Billing Insight Copyright © 2015, Oracle and/or its affiliates. All rights reserved. Legal Notices.