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Assisted Service Application Guide for Oracle Billing Insight > Enrolling as an Assisted Service User > Use Case: CSR Forgot PasswordThis use case lets an Assisted Service application user answer the security question after forgetting his or her password. Main Path for CSR Forgot PasswordThe main path occurs when a user forgets his or her password, and clicks Forgot Password on the Login page to display the CSR Forgot Password page. Alternate Paths for CSR Forgot PasswordNo alternate paths occur in this use case. CSR Forgot Password Page ElementsTable 10 describes the elements of this page.
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