Bookshelf Home | Contents | Index | PDF     

Assisted Service Application Guide for Oracle Billing Insight > Managing Other Assisted Service Users >

Use Case: Deleting an Assisted Service User

This use case lets a CSRAdministrator delete an Assisted Service application user, including other CSRAdministrator, CSR, and Merchant users.

Main Path for Deleting an Assisted Service User

The main path occurs when a CSRAdministrator clicks Delete on the CSR User Information dialog box to display the Delete CSR User Information page.

Alternate Paths for Deleting an Assisted Service User

No alternate paths occur with this use case.

Delete CSR User Information Page Elements

Table 28 describes the elements of this page.

Table 28. Delete CSR User Information Page Elements
Page Element
Description

Title text

Delete CSR User

CSR User Details Module

This module displays the following elements:

  • Module title text: CSR User Details
  • Text and data: CSR User ID User ID
  • Text and data: *CSR First Name First name
  • Text and data: CSR Middle Name Middle name
  • Text and data: *CSR Last Name Last name
  • Text and data: Address Line 1 Address line 1
  • Text and data: Address Line 2 Address line 2
  • Text and data: City City
  • Text and data: Country Country
  • Text and data: State State
  • Text and data: Postal Code Postal code
  • Text and data: Home Phone Number Home phone number
  • Text and data: Mobile Phone Number Mobile phone number
  • Text and data: Mobile Service Provider Provider name
  • Text and data: *CSR Email Email
  • Text and data: *CSR Role Role
  • Text and data: Status Status
  • Text: *Required Field
  • Button: Submit
    Action: Deletes the CSR.
  • Button: Back
    Action: Displays the View CSR Users page.

    
Assisted Service Application Guide for Oracle Billing Insight Copyright © 2015, Oracle and/or its affiliates. All rights reserved. Legal Notices.