Understanding Automatic Discounts with Decimal Quantity Menu Items

Simphony ignores partial (or decimal) quantities with automatic discounts and applies the discount for the closest whole number. For example, if you have an order for 2.3 cups yogurt, the automatic discount algorithms consider only 2.0 cups yogurt when determining whether to apply a discount.

• If you add a menu item to the check with an original quantity less than 1, Simphony does not apply the automatic discount.

• If you add a menu item to the check with a discount and then split the check, the discount no longer applies to either check.

The following automatic discount rules ignore partial quantities when ordering:

• Quantity Threshold

• Combination Pricing

The discount engine ignores menu items added with an original quantity of less than 1 (for example .5 cup of yogurt). Understanding Automatic Discount Rules contains more information about Quantity Threshold and Combination Pricing.

Amount Off Examples contains examples of the Amount Off award type.

Amount Substitution contains examples of the Amount Substitution award type.