This chapter describes how to monitor Oracle Communications Network Charging and Control (NCC) targets by using the home pages provided by Oracle Application Management Pack for Oracle Communications.
Application Management Pack for Oracle Communications enables monitoring NCC targets using Oracle Enterprise Manager Cloud Control. You can monitor NCC system targets and NCC component targets.
An NCC system contains the following types of targets:
NCC: Represents the whole NCC system.
NCC SLC: Represents the NCC Service Logic Controller component.
NCC SMP: Represents the NCC Service Management System component.
NCC VWC: Represents the NCC Voucher and Wallet Server component.
You must install and deploy the Application Management Pack for Oracle Communications plug-in on both your Management Server and host agents before monitoring NCC targets.
See the following chapters for information about setting up Oracle Communications application monitoring with Enterprise Manager Cloud Control:
Installing Application Management Pack for Oracle Communications
Managing Communications Applications with Enterprise Manager Cloud Control
See "About Conditions that Trigger Notifications" for an explanation of entries and tables included below.
The home page for an NCC target displays metrics data that you can use to monitor the health of your NCC system and identify problems. See "Viewing Home Pages" for information about accessing communications NCC target home pages. You can also view the target's configuration topology as described in "Viewing Topology".
Table 7-1 describes the regions on the home page for NCC system targets.
Table 7-1 Regions on the NCC Target Home Page
| Region | Description |
|---|---|
|
General |
Displays the target type and name, and a link for adding or removing child targets from the system. |
|
Availability |
Displays the number of components that are up and down and gives details about the components affected most in the last 24 hours. Use this region to identify which components are causing problems and to access the home pages for those components. |
|
Incidents/Violations |
Displays details about incidents and violations for all the components in the system. Use this region to identify and resolve incidents. |
|
SMS Traffic |
Displays a graph representing the rate at which SMS messages are passing through the system. |
|
SLEE Resource Usage and Voice CAPS |
Displays graphs representing the usage of Service Logic Execution Environment (SLEE) events, dialogs, and calls, as well as Camel Application Part (CAP) operations for each component in the system. |
|
Data Traffic |
Displays graphs representing the number of active data sessions, engaged services, and throttled requests currently in the system. |
|
Replication Throughput |
Displays a graph representing the rate at which replication events are passing through the system. |
|
Host Performance Data |
Displays performance information for the host on which NCC is deployed, including CPU and memory use. Use this region to determine whether a particular host is causing problems by identifying fluctuations in host performance. |
|
Database |
Displays graphs illustrating the database CPU usage, the number of times the database is queried for each transaction, the number of rollbacks over time, tablespace allocated and tablespace used. |
Table 7-2 describes the regions on the home pages for NCC component targets.
Table 7-2 Regions on the NCC Component Home Pages
| Region | Description |
|---|---|
|
Summary |
Displays details about the NCC component target, including instance name, host, and installation and log directories. Contains Stop and Restart buttons for controlling the NCC component. |
|
Configuration Changes |
Displays the number of configuration changes and provides a link to the list of configuration changes for the target. Use this region to view configuration changes that could be causing problems. |
|
Availability Summary |
Displays the availability of the target in the last 24 hours. |
|
Quick Links |
Provides links to Enterprise Manager Cloud Control tasks related to the target. If a database was registered for this target during discovery and promotion, a link to the database monitoring page appears here. |
|
Incidents/Violations |
Displays details about incidents and violations for the component. Use this region to identify and resolve incidents. |
|
Log Files Contents |
Provides a link to the log files for the component. |
|
Host Performance Data |
Displays graphs of queue length, memory and CPU utilization, and disk and network usage. |
You can view a list of all metrics collected for an NCC or NCC component target and view details about individual metrics, including values, severity, and alerts that are triggered for that metric. See "Viewing Target Metrics".
Application Management Pack for Oracle Communications provides default thresholds for critical collection items and metrics. You can customize the thresholds and add thresholds and alerts for collection items and metrics that have no default thresholds. See "Configuring Metric Monitoring Thresholds and Alerts" for more information about configuring thresholds.