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Contents
Title and Copyright Information
Preface
Audience
Related Documents
Accessing Oracle Communications Documentation
Documentation Accessibility
Document Revision History
1
Understanding Application Management Pack for Oracle Communications
Software Versions Covered in This Guide
Overview of Application Management Pack for Oracle Communications
Key Features
Supported Applications, Suites, and Solutions
Supported Applications
Supported Suites
Supported Solutions
Application Management Process Flow
Assumptions and Limitations
Assumptions
Solution Limitations
Oracle RAC Database Limitations
BRM Patch Recommendations Limitations
BRM Multischema Limitations
PCC Limitations
OSM Deployment Limitations
Directory Placeholders Used in This Guide
2
Installing Application Management Pack for Oracle Communications
System Requirements
Supported Oracle Communications Applications
Installing the Application Management Pack for Oracle Communications Plug-in
Installing the Plug-in Using Enterprise Manager Self Update
Installing the Plug-in Using an OPAR File
Deploying the Application Management Pack for Oracle Communications Plug-In
Deploying the Plug-In on the Management Server
Deploying the Plug-In on Management Agents
Upgrading the Application Management Pack for Oracle Communications Plug-In
Upgrading to Version 13.1.1.1
Upgrading to Version 12.1.0.4
Uninstalling the Application Management Pack for Oracle Communications Plug-In
Installing the Default Configuration Template Files
About Provisioning Variables
Creating the Oracle Communications Folders for BRM Installers
Enabling Application Management Pack for Oracle Communications Logging
Extending Application Domains with the Enterprise Manager Template
3
Configuring Oracle Communications Targets
Understanding Oracle Communications Targets
About Host Preferred Credentials
Setting Host Preferred Credentials
Ensuring Correct Preferred Credentials Permissions on Host Targets
Adding Host Targets Manually and Installing the Management Agent
Setting Permissions on BRM and ECE Hosts
Adding Oracle Communications Targets
Pre-Discovery Tasks
Common Pre-Discovery Tasks
BRM Pre-Discovery Tasks
ECE Pre-Discovery Tasks
Oracle Communications Integration Pre-Discovery Tasks
Discovering and Rediscovering Targets Using Guided Discovery
Discovering Targets Using Guided Discovery
Rediscovering BRM Targets Using Guided Discovery
Guided Discovery Fields
Discovering Targets Automatically
Configuring Automatic Discovery
Running Automatic Discovery On Demand
Viewing Automatic Discovery Errors
Promoting Discovered Targets
Post-Discovery Tasks
Adding BRM Components to the pin_ctl.conf File
Configuring SNMP for BRM Pipeline Targets
Associating Application Targets with Database Targets
Associating Oracle RAC Database Targets with BRM and OSM Targets
Adding the UIM Database Password to the Communications Suite Target
Configuring Compliance for OSM Clusters
Adding Existing Oracle Communications Applications Using Monitoring Properties
Preparing New Hosts for Application Provisioning
Ensuring Proper Application System Requirements
Installing Required Software
Database Password Restrictions
Adding a Host to Enterprise Manager Cloud Control
Downloading Oracle Communications Application Installers
4
Managing Communications Applications with Enterprise Manager Cloud Control
Overview
Supported Actions
Discovering Applications
Provisioning and Upgrading Applications
About Providing Valid Installation Parameter Values
About Provisioning Application Suites
About Provisioning Highly-Available Suites and Clustered Applications
Upgrading PDC
Setting the Java Home Path for PDC
Provisioning PDC
Provisioning Applications and Suites
Provisioning BRM
Downloading the BRM Installers
Creating the BRM Source Components
Specifying the BRM Database
About Provisioning Multischema BRM Systems
Provisioning a Basic BRM System
Provisioning BRM Components
Patching Applications
Patching Multischema BRM Systems
Patching BRM
Monitoring BRM Patching Status
Ignoring Steps During BRM Patching
BRM Post-Patch Tasks
Viewing Applied BRM CM and Pipeline Manager Patches
Rolling Back BRM Patches
Monitoring Oracle Communications Application Targets
Using the Communications Applications Landing Page
Viewing Home Pages
Viewing Target Metrics
Monitoring Log Files
Viewing and Managing Log Files
Applying Error Pattern Templates to Targets
Configuring Alerts
About Incident Management
Configuring Metric Monitoring Thresholds and Alerts
Adding Corrective Actions
Configuring Collection Schedules
Extending Monitoring Metrics
Creating Metric Extensions
About Conditions that Trigger Notifications
Using Blackouts
Monitoring Groups of Targets
About Generic Systems
Viewing System Home Pages
About Dynamic Groups
Creating Hierarchical Dynamic Groups
Adding Targets to Dynamic Groups
Viewing Group Home Pages
Monitoring Host and Foundational Software Targets
Monitoring Basic Target Collection Items and Metrics
Monitoring Oracle Fusion Middleware Targets
Monitoring Oracle Enterprise Database Targets
Starting and Stopping Application Processes
Starting and Stopping BSS Processes
Starting and Stopping BRM, ECE, NCC, and Offline Mediation Controller Processes
Starting and Stopping PDC Processes
Starting and Stopping Domains Hosting Oracle Communications Applications
Managing Configuration
Viewing Configurations
Editing BRM Configurations
Comparing Configurations
Viewing Topology
Using the Configuration Topology Viewer
Managing Compliance
About the Compliance Frameworks
About Monitoring Compliance
About Monitoring OSM Compliance
Monitoring Compliance
Viewing Compliance Standards and Rules
Creating Generic Systems for Monitoring OSM System Compliance
Associating Compliance Standards with Targets
Monitoring Compliance Summary and Results
Identifying Discrepancies in Shared Data
Configuring Environments for Data Discrepancy Reports
Adding Environments
Modifying Environments
Disabling and Enabling Environments
Deleting Environments
Configuring Data Discrepancy Reports
Changing Report Schedules
Running On-Demand Reports
Disabling and Enabling Reports
Viewing Data Discrepancy Reports
5
Monitoring Billing and Revenue Management
About Monitoring BRM
About the Monitoring Home Page for BRM Systems
About the Monitoring Home Page for BRM Components
About Viewing Collection Items and Metrics
6
Monitoring Elastic Charging Engine
About Monitoring ECE
About the Monitoring Home Page for ECE System Targets
About the Monitoring Home Page for ECE Node Targets
About Viewing Collection Items and Metrics
7
Monitoring Network Charging and Control
About Monitoring NCC
About the Monitoring Home Page for NCC Targets
About Viewing Collection Items and Metrics
8
Monitoring Offline Mediation Controller
About Monitoring Offline Mediation Controller
About the Monitoring Home Page for Offline Mediation Controller System Targets
About the Monitoring Home Page for Offline Mediation Controller Nodes
Viewing Collection Items and Metrics
9
Monitoring Pricing Design Center
About Monitoring PDC
About the Monitoring Home Page for PDC
About Viewing Collection Items and Metrics
10
Monitoring Operations Support Systems
About Monitoring Operations Support Systems
About the Monitoring Home Page for Communications Suite Targets
Configuring Monitoring Credentials for Displaying Host Performance Data
About the Monitoring Home Page for OSM System Targets
About the Dashboard Tab
About the Order Metrics Region
About the Task Metrics Region
About the Order Lifecycle Times Region
About the Quick Links Region
About the System Availability Region
About the Infrastructure Region
About the Associate RAC Database to OSM Target Region
About the Metrics by Server, Order Type, and Cartridge Tabs
About the Monitoring Home Page for OSS Application Targets
About Viewing Collection Items and Metrics
11
Monitoring Oracle Communications Integrations
About Monitoring Integrations
About the Monitoring Home Page for Integrations
Configuring Integrated Applications for Status Monitoring
Viewing and Recovering from Faults
Viewing Faults
Recovering from System Faults
About Viewing Collection Items and Metrics
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