This chapter describes how to monitor the Oracle Communications Billing and Revenue Management (BRM) Pricing Design Center (PDC) component by using the home page provided by Oracle Application Management Pack for Oracle Communications.
Application Management Pack for Oracle Communications enables monitoring PDC targets using Oracle Enterprise Manager Cloud Control. A Management Agent monitors targets for collection items and metrics and sends the data to the Management Server for presentation.
You must install and deploy the Application Management Pack for Oracle Communications plug-in on both your Management Server and host agents before monitoring BRM targets.
See the following chapters for information about setting up Oracle Communications application monitoring with Enterprise Manager Cloud Control:
Installing Application Management Pack for Oracle Communications
Managing Communications Applications with Enterprise Manager Cloud Control
The home page for a PDC target displays metrics data that you can use to monitor the health of your PDC system and identify problems. See "Viewing Home Pages" for information about accessing PDC home pages. You can access the target's configuration topology from the home page as described in "Viewing Topology".
Table 9-1 describes the regions on the home page for PDC targets.
Table 9-1 Regions on the PDC Home Page
| Region | Description |
|---|---|
|
Summary |
Displays summary information about the target, including important directories and names. |
|
Configuration Changes |
Displays the number of configuration changes and provides a link to the list of configuration changes for the target. |
|
Availability Summary |
Displays the availability of the target in the last 24 hours. |
|
Quick Links |
Provides links to Enterprise Manager Cloud Control tasks related to the target. |
|
J2EE Performance Dashboard |
Displays graphs showing J2EE performance by the number and processing time of requests, the number of active sessions, heap usage, and active threads. |
|
System Availability |
Displays information about the availability of servers related to the target, currently and over the last 24 hours. |
|
Incidents/Violations |
Displays the number of critical, warning, and escalated incidents and violations, as well as a summary of each incident and links to view the incidents in Incident Manager. Use this region to identify and resolve incidents. |
|
Log Files Contents |
Provides a link to the PDC log files, including logs for the domain, synchronization, and the transformation engine. |
|
Host Performance Data |
Displays performance information for the host on which NCC is deployed, including CPU and memory use. Use this region to determine whether a particular host is causing problems by identifying fluctuations in host performance. |
|
Database |
Displays graphs illustrating the database CPU usage, the number of times the database is queried for each transaction, the number of rollbacks over time, tablespace allocated and tablespace used. |
You can view a list of all metrics collected for a PDC target and view details about individual metrics, including values, severity, and alerts that are triggered for that metric. See "Viewing Target Metrics".
Application Management Pack for Oracle Communications provides default thresholds for critical collection items and metrics. You can customize the thresholds and add thresholds and alerts for collection items and metrics that have no default thresholds. See "Configuring Metric Monitoring Thresholds and Alerts" for more information about configuring thresholds.