6 Monitoring Elastic Charging Engine

This chapter describes how to monitor Oracle Billing and Revenue Management (BRM) Elastic Charging Engine (ECE) component targets by using the home pages provided by Oracle Application Management Pack for Oracle Communications.

About Monitoring ECE

Application Management Pack for Oracle Communications enables monitoring ECE targets using Oracle Enterprise Manager Cloud Control. You can monitor ECE node targets and ECE cluster targets.

You must install and configure the Application Management Pack for Oracle Communications plug-in before monitoring ECE. See the following chapters for information about setting up Oracle Communications application monitoring with Enterprise Manager Cloud Control:

About the Monitoring Home Page for ECE System Targets

The home page for an ECE system target displays metrics data that you can use to monitor the health of your ECE cluster and identify problems. See "Viewing Home Pages" for information about accessing target home pages. You can access the target's configuration topology from the home page as described in "Viewing Topology".

Table 6-1 describes the regions on the home page for ECE system targets.

Table 6-1 Regions on the ECE System Target Home Page

Region Description

Summary

Displays summary information about the ECE cluster.

Contains the Refresh Cluster button, which refreshes targets in the cluster with the latest status. You may need to scroll down to see this button.

OMC Instance Type Coherence Aggregate Information

Displays graphs for metrics related to the Oracle Communications Offline Mediation Controller instance integrated with the ECE system.

Host Coherence Performance Indicators

Displays a graph showing the aggregated memory consumed bu and available to the system.

System Availability

Displays the number of nodes in the cluster that are up and down and gives details about the nodes affected most in the last 24 hours.

Use this region to identify which nodes are causing problems and to access the home pages for those nodes.

ECE Oracle Coherence Information

Displays the status of the Oracle Coherence targets in the ECE cluster.

Incidents/Violations

Displays the number of critical, warning, and escalated incidents and violations.

Use this region to identify problems based on high numbers of incidents.

Quick Links

Provides links to the topology viewer and performance metrics for the ECE cluster.

Log Files Contents

Provides a link to the ECE cluster log files.


About the Monitoring Home Page for ECE Node Targets

The home page for an ECE node target displays metrics data that you can use to monitor the health of the target and identify problems. See "Viewing Home Pages" for information about accessing ECE node home pages. You can access the target's configuration topology from the home page as described in "Viewing Topology".

Table 6-2 describes the regions on the home page for ECE node targets.

Table 6-2 Regions on the ECE Node Target Home Page

Region Description

Summary

Displays summary information about the ECE node.

Contains Stop and ReStart buttons for controlling the ECE node.

Availability Summary

Displays the availability of the target in the last 24 hours.

Incidents/Violations

Displays the number of critical, warning, and escalated incidents and violations.

Use this region to identify problems based on high numbers of incidents.

ECE Coherence Cache Objects

Displays information about the Oracle Coherence cache objects for the ECE node.

Key Indicators

Displays graphs showing available and used memory, the size of the send queue, and the send and receive success rates.

Quick Links

Provides links to the topology viewer and performance metrics for the ECE cluster.

Log Files Contents

Provides a link to the ECE cluster log files.


About Viewing Collection Items and Metrics

You can view a list of all metrics collected for an ECE system or node target and view details about individual metrics, including values, severity, and alerts that are triggered for that metric. See "Viewing Target Metrics".

Application Management Pack for Oracle Communications provides default thresholds for critical collection items and metrics. You can customize the thresholds and add thresholds and alerts for collection items and metrics that have no default thresholds. See "Configuring Metric Monitoring Thresholds and Alerts" for more information about configuring thresholds.