Reviewing Financial Information on an Order

Purpose: From the Order Inquiry Header Screen and Order Inquiry Detail Screen, you can advance to screens that display financial information for an order.

You can use these screens to review and evaluate invoices, refunds, additional charges, order totals and items ordered, as well as order payment methods, credit card authorization history, deposit history and order payment history.

Streamlined order inquiry: As an alternative to standard order inquiry, the Streamlined Order Inquiry (DORI) option provides a consolidated, one-page view of the order, including certain information on payment methods, invoices, refunds, and additional charges.

In this chapter:

for information on	select	to advance to
Invoices	Display Invoices	Display Invoices Screen • Order Receipt Display Invoice Header Screen Display Invoice Pay Methods Screen Display Invoice Payment Method Screen (Reviewing Detail) First Display Invoice Detail Screen
		• Second Display Invoice Detail Screen Second Display Invoice Detail Screen Display Invoice Detail Pay Methods Screen Invoice Detail Charges Screen Invoice Cost Detail Screen Invoice Pay Summary Screen Change Invoice Pay Method Screen • Working with Rejected Deposits • Changing Credit Card Information for an Invoice Payment Method Display Invoice Pay Method Screen (Reviewing Deposit Information) Display Invoice Address Screen (Billing Address) Display Invoice Address Screen (Shipping Address)
Order Payment Methods	Pay Methods	Display Order Payment Methods Screen Display Order Pay Type Screen (1 of 2) Display Order Pay Type Screen (2 of 2) Display Authorization History Screen Authorization History Details Window Display Deposit History Screen Display Deposit History Detail Screen Display Order Payment History Screen Display Authorization Reversals Screen Display Contributions Screen
Additional Charges	Additional Charges	Display Additional Charges Screen
Refunds	Refunds	Display Refunds for Order Screen
Order Summary	Order Totals	Display Order Summary Screen Displaying Order Totals in Foreign Currency • If no Currency is Defined for the Country