Refund Additional Charge Default for Inbound Returns (H60)

Purpose: Use this screen to define whether to refund additional charges when processing returns initiated from an outside system such as a third-party warehouse management system.

Yes/no field: Select this field if you want to refund additional charges for a return initiated from an outside system when you have not created a return authorization for the merchandise. If a return authorization exists for the merchandise in Order Management System, the setting of the Refund add'l chgs (Refund additional charges) field for the return authorization determines whether to refund additional charges for the order when the return is credited. If there were negative additional charges on the order, refunding them results in adding positive additional charges, or decreasing the net amount of the refund.

Leave this field unselected if you do not want to refund additional charges for a return initiated from an outside system when there is no return authorization for the merchandise.

For more information: See Establishing Additional Charge Codes (WADC).

IN03_04 OROMS 17.0 2018 OTN