Refund Handling Default for Inbound Returns (H61)

Purpose: Use this screen to define whether to refund handling charges when processing returns initiated from an outside system such as a third-party warehouse management system.

Yes/no field: Select this field if you want to refund handling charges for a return initiated from an outside system when you have not created a return authorization for the merchandise. If a return authorization exists for the merchandise in Order Management System, the setting of the Refund handling field for the return authorization determines whether to refund handling charges for the order when the return is credited.

Leave this field unselected if you do not want to refund handling charges for a return initiated from an outside system when there is no return authorization for the merchandise.

For more information: See Work with Special Handling Screen.